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Ubiquiti Support Jobs in Indiana (NOW HIRING)

inKind

IT Manager

Austin, IN · On-site

$91K - $111K/yr

Experience with Apple Business Manager, Ubiquiti/UniFi, Tailscale, or ITSM platforms. * Experience supporting SOC 2, PCI, or similar compliance programs. * Experience using scripting, APIs ...

inKind

IT Manager

Austin, IN · On-site +1

$91K - $111K/yr

Working knowledge of networking fundamentals (WiFi, DNS, basic troubleshooting), ideally with Ubiquiti/UniFi equipment, and comfort supporting remote access tools. * Strong communication skills with ...

Recar

Manufacturing OT Specialist

Warsaw, IN · On-site

Troubleshooting & Support * Serve as escalation point for Tier 2/3 OT-related issues across ... IE, Stratix, Ubiquiti) * Familiarity with OT cybersecurity principles and tools: * Minimum 3-5 ...

SpectronRx

IT Systems Engineer

Bunker Hill, IN · On-site

$80K - $100K/yr

... Ubiquiti switches, AP's, VPN's, printers etc. * Be responsive to the employees' break/fix problems. * Be able to support various scientific equipment and software. * Implement best practices for IT ...

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Ubiquiti Support information

What is Ubiquiti Support?

Ubiquiti Support refers to the technical assistance and customer service provided for Ubiquiti Networks products, such as UniFi, AmpliFi, and EdgeMax devices. Support services include troubleshooting hardware and software issues, helping with network configuration, firmware updates, and providing guidance on best practices. Ubiquiti offers support through online resources, community forums, and direct contact with their support team. This support aims to help users maximize the performance and reliability of their Ubiquiti devices.

What are the key skills and qualifications needed to thrive as a Ubiquiti Support specialist?

To thrive as a Ubiquiti Support Specialist, you need a strong background in networking fundamentals, troubleshooting, and familiarity with Ubiquiti hardware and software solutions, typically supported by relevant IT certifications. Experience with UniFi Controller, EdgeOS, and network management tools is essential for diagnosing and resolving client issues efficiently. Excellent customer service, problem-solving abilities, and clear communication skills help build trust and ensure client satisfaction. These competencies are vital to provide effective technical support, maintain network reliability, and foster positive client relationships.

What are some common challenges faced by Ubiquiti Support specialists, and how are they typically addressed?

Ubiquiti Support specialists often encounter issues such as troubleshooting complex network configurations, assisting with firmware updates, and resolving connectivity problems across various Ubiquiti devices. These challenges require a strong understanding of networking principles and the ability to communicate technical solutions clearly to users with varying levels of expertise. Support specialists regularly collaborate with engineering teams to escalate unresolved issues and participate in ongoing training to stay updated on new products and features, ensuring effective and timely assistance for customers.

What is the difference between Ubiquiti Support vs Network Technician?

AspectUbiquiti SupportNetwork Technician
CertificationsUbiquiti-specific certifications, general networking knowledgeCompTIA Network+, Cisco CCNA, similar networking certifications
Work EnvironmentSupport centers, remote troubleshooting, on-site installationsOn-site network setup, maintenance, troubleshooting in various environments
Industry UsagePrimarily in networking hardware support, especially Ubiquiti productsBroadly in IT, telecommunications, and networking industries

Ubiquiti Support specialists focus on assisting users with Ubiquiti networking products, often providing remote support and troubleshooting. Network Technicians have a broader role, handling various network hardware and infrastructure tasks on-site. While both roles require networking knowledge and certifications, Ubiquiti Support is more product-specific, whereas Network Technicians work across multiple brands and systems.

Does Ubiquiti Support offer remote positions?

Ubiquiti Support roles may offer remote work options depending on the specific position and company policies. Candidates should review job postings for remote or on-site requirements and have relevant technical skills to work effectively remotely. Flexibility varies by role and location.

Does Ubiquiti Support offer tech support?

Ubiquiti Support provides technical assistance for Ubiquiti networking products, including troubleshooting, configuration, and setup help. Support is available through online resources, community forums, and direct customer service channels for users needing technical help. Support staff typically have knowledge of Ubiquiti devices and network management tools.

What are popular job titles related to Ubiquiti Support jobs in Indiana?

For Ubiquiti Support jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Ubiquiti Support jobs in Indiana look for?

The top searched job categories for Ubiquiti Support jobs in Indiana are:

What cities in Indiana are hiring for Ubiquiti Support jobs?

Cities in Indiana with the most Ubiquiti Support job openings:

Ubiquiti Support jobs near you
Infographic showing various Ubiquiti Support job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Systems Administrator; Operations Support

Solve IMG

La Porte, IN • On-site

Full-time

Medical, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Solve Industrial Motion Group strives to be the trusted source for engineered bearings and power transmission solutions. Supported by a diverse range of products within Solve's brand portfolio and our unmatched technical expertise, we have over 100,000 ready-to-ship components. At Solve we innovate with ambition, offering custom solutions in a wide range of applications. We obsess over our customers, leveraging our nationwide network for industry leading product availability, and best-in-class customer service. Our engaged team leads with integrity, and unites with purpose, driving toward innovation and continuous improvement every day.
POSITION DESCRIPTION: Reporting to the IT Senior Manager, the IT Systems Administrator; Operations Support serves as the primary technical resource for manufacturing, warehouse, and office operations while administering, troubleshooting and maintaining the organization's core IT infrastructure. This role is responsible for managing Microsoft 365, Active Directory/Entra ID, endpoint management, networking, security platforms, enterprise applications, and end-user computing environments. The Systems Administrator will lean into their strong collaboration and communication skills, partnering with Corporate IT, Operations, Engineering, and third-party vendors to maintain reliable, secure, and scalable technology that supports daily business operations while providing a high level of customer service and responsive technical support for end users and manufacturing systems. The ideal candidate will be motivated to act as a master of their craft, staying on top of evolving industry trends to be able to implement with technology projects and continuous improvement initiatives.
RESPONSIBILITIES:
  • Administer Microsoft 365, Active Directory, Microsoft Entra ID, Exchange Online, Teams, SharePoint, and user identity management, as well as cybersecurity platforms, security policies, multi-factor authentication, and vulnerability remediation
  • Manage endpoint deployment, configuration, patching, security, and compliance using Microsoft Intune, Action1, and related management tools
  • Maintain Windows operating systems, Group Policy, endpoint security, and automation through PowerShell scripting
  • Configure support network infrastructure including Fortinet firewalls, Ubiquiti networking, wireless networks, switches, VLANs, DNS, DHCP, and TCP/IP
  • Support server infrastructure, cloud services, virtualization, backup, disaster recovery, and infrastructure monitoring
  • Support ERP, WMS, PIM, manufacturing, and warehouse technologies, including barcode printers, handheld scanners, RF devices, and industrial workstations
  • Install, configure, troubleshoot, and maintain desktops, laptops, mobile devices, printers, conference room technology, and peripheral equipment, and concurrently provide technical support for office, warehouse, manufacturing, and remote users
  • Resolve hardware, software, networking, and business application issues while documenting work in the IT service management system
  • Maintain IT asset inventory, technical documentation, standards, and operational procedures
  • Participate in infrastructure upgrades, acquisitions, technology modernization, and process automation while ensuring compliance with IT security policies and best practices
QUALIFICATIONS:
  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience)
  • 5+ years of experience in Systems Administration, Infrastructure Support, or a related IT role
  • Experience having supported manufacturing, warehouse, distribution, or industrial environments
  • Strong working knowledge of: Microsoft 365 Administration, Windows 10/11, Active Directory, Microsoft Entra ID, Group Policy, Microsoft Intune, and PowerShell
  • Experience administering Fortinet Firewalls, Ubiquiti Networking, Action1, SentinelOne, Halo ITSM, PRTG Network Monitor, RingCentral, Portnox NAC
  • Experience supporting enterprise networking including TCP/IP, DNS, DHCP, VLANs, wireless networking, and firewall technologies
  • Experience administering endpoint management and security platforms
  • Proven ability to prioritize multiple support requests while maintaining production system availability
  • Flexibility to travel up to 10% during peak times
PREFERRED QUALIFICATIONS:
  • Experience supporting Epicor Prophet 21 (P21), Stibo PIM, and BarTender
  • Experience having participated in infrastructure migrations, acquisitions, and enterprise technology projects
  • Experience supporting manufacturing automation environments
  • CompTIA Network+, CompTIA Security+, ITIL Foundation Certification
OUR EMPLOYEE VALUE PROPOSITION:
  • Market competitive benefits package, including company-sponsored health coverage, life insurance, 401(k) plan with company match, paid parental leave and paid time off
  • Work in a collaborative environment with passionate and innovative teammates
Solve is proud to be an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, pregnancy, national origin, ancestry, citizenship status, age, marital or partnership status, sexual orientation, gender identity or expression, disability, genetic predisposition, veteran or military status, status as a victim of domestic violence, a sex offence or stalking, or any other class or status in accordance with applicable federal, state and local laws.

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