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Mac Endpoint Engineer information

What is the difference between Mac Endpoint Engineer vs Mac Systems Administrator?

AspectMac Endpoint EngineerMac Systems Administrator
CertificationsApple Certified Support Professional (ACSP), MacOS certificationsApple Certified Support Professional (ACSP), MacOS certifications
Work EnvironmentFocus on endpoint device management, troubleshooting, and deploymentManage overall Mac systems, network integration, and infrastructure
Employer & Industry UsageTech companies, education, enterprise ITIT departments, corporate environments, educational institutions
Common Search/ComparisonYesYes

The Mac Endpoint Engineer primarily handles managing, troubleshooting, and deploying Mac devices at the endpoint level, focusing on device-specific issues. In contrast, the Mac Systems Administrator oversees broader Mac system management, including network integration and infrastructure. Both roles require similar certifications and are common in tech and enterprise environments, but their scope differs in focus and responsibilities.

What are the key skills and qualifications needed to thrive as a Mac Endpoint Engineer, and why are they important?

To thrive as a Mac Endpoint Engineer, you need expertise in macOS systems, device management, scripting (such as Bash or Python), and a relevant degree or certifications like Apple Certified Support Professional (ACSP). Familiarity with tools like Jamf Pro, Munki, and MDM solutions is typically required to manage and secure Apple devices at scale. Strong problem-solving, communication, and collaboration skills help you effectively support end-users and work with IT teams. These capabilities ensure the secure, efficient, and reliable operation of Mac endpoints in enterprise environments.

What are Mac Endpoint Engineers?

Mac Endpoint Engineers are IT professionals who specialize in managing, configuring, and securing Apple Mac computers within an organization. They are responsible for deploying software, ensuring system security, troubleshooting issues, and maintaining compliance with corporate policies on Mac devices. Their expertise includes using tools like Jamf, Apple Business Manager, and other device management platforms to streamline and automate Mac fleet administration. Mac Endpoint Engineers play a critical role in ensuring that all Mac endpoints are up-to-date, secure, and operating efficiently within the company’s IT environment.

What are some typical challenges Mac Endpoint Engineers face when managing large-scale deployments?

Mac Endpoint Engineers often encounter challenges related to ensuring consistent configuration and security compliance across hundreds or thousands of devices. Common issues include dealing with OS compatibility, managing software updates remotely, and troubleshooting user-specific problems without direct access to the device. Effective use of Mobile Device Management (MDM) solutions, strong scripting skills, and proactive communication with end-users and IT teams are essential to overcome these challenges and keep systems secure and operational.
What are popular job titles related to Mac Endpoint Engineer jobs in Indiana? For Mac Endpoint Engineer jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Mac Endpoint Engineer jobs in Indiana look for? The top searched job categories for Mac Endpoint Engineer jobs in Indiana are:
What cities in Indiana are hiring for Mac Endpoint Engineer jobs? Cities in Indiana with the most Mac Endpoint Engineer job openings:
Mac Endpoint Engineer jobs near you

Systems Administrator - Corporate IT

NRI North America

Indianapolis, IN

$100K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

The Systems Administrator is a highly skilled IT engineer with a strong focus on the Microsoft 365 E5 suite, including Azure AD / Entra ID, Exchange Online, SharePoint Online, Teams, Intune, Defender, Power Platform, and other related technologies. This role requires expertise in both cloud and on-premises management in technologies or skillets including Azure, Microsoft Server, Cisco, Linux, disaster recovery, high availability, and business continuity planning. This is an individual with a proactive mindset, excellent problem-solving skills, and the ability to thrive in a fast-paced environment while helping to mentor a team of engineers. 

Essential Duties
  • Oversee the configuration, administration, and optimization of the Microsoft 365 suite, including Exchange Online, Teams, SharePoint, Intune, Defender, Azure AD / Entra ID, and Power Platform.
  • Regularly audit systems to ensure they are designed and operating to current best practices.
  • Mobile device management with Intune includes endpoint policies, configuration, package deployment, and provisioning.Lifecycle management of Teams and SharePoint sites.
  • Management of Exchange Online, including mail security such as SPF, DMARC, DKIM, and spam, malware, and phishing protection.
  • Implementation of Single Sign On for enterprise-wide applications utilizing Microsoft Azure AD / Entra ID.
  • Management of servers including latest Windows Server versions, Linux, and appliance based virtual machines.
  • Design, deploy, and administer HyperV virtualization systems in on-premises datacenters.
  • Design, deploy and administer cloud-based virtualization environments including Microsoft Azure.
  • Deploy, manage, and analyze infrastructure wide monitoring tools to ensure all systems are operating optimally.
  • Design and maintain internal networks for both datacenters and branch offices.
  • Management of Cisco / Meraki firewalls, routers, and switches.
  • Troubleshoot and resolve network-related issues and analyze root cause of failures to ensure design resiliency.
  • Deploy, manage, and analyze infrastructure wide monitoring tools to ensure all systems are operating optimally.
  • Responsible for circuit management and working with vendors as necessary.
  • Management of internal telephony via Cisco and Teams.
  • Develop and maintain Disaster Recovery (DR), High Availability (HA), and Business Continuity Planning (BCP) strategies for critical systems.
  • Ensures all platforms are deployed with appropriate backup and archiving strategies.
  • Conduct regular testing and drills to validate the effectiveness of DR, HA, and BCP plans.
  • Assist the IT security team with day-to-day security and compliance tasks.
  • Lead the vulnerability management program's patching design, implementation, and monitoring.
  • Management of multi-factor authentication technologies.
  • Ensure processes and systems are implemented in alignment with existing compliancy and regulatory requirements.
  • Design, develop, and maintain IT integrations such as HR IS platform to Microsoft Azure AD / Entra ID.
  • Process automation such as user onboarding and offboarding script development.
  • Act as an escalation point for the help desk team to assist with complex trouble tickets.
  • Assist with the design and implementation of automated configuration for both Windows and Mac based endpoints.
  • Management of branch offices including networking, printing, and physical security.
  • Collaborate with various business and IT team members to ensure all designs meet requirements.
  • Develop documentation of processes and knowledge base articles for systems as they're designed and deployed.
Required Knowledge, Skills, and Abilities
  • Bachelor's degree in computer science, programming, information security, or a related field. 
  • Equivalent work experience or certifications may be considered.
  • 3 - 5 years of experience in systems administration with a strong focus on M365 E5 suite.
  • Team mentoring or leadership experience.
  • Demonstrated problem-solving and analytical skills.
  • Expert level knowledge in fundamental IT technologies such as DNS, DHCP, Certificates, SMTP, SNMP, SSL, SSH, DMARC, DKIM, SPF, web and application hosting, virtualization, physical security, etc.
  • In-depth knowledge of Cisco networking, including routers, switches, and firewalls.
  • Experience with integration development and maintenance, including scripting and programming.
  • Proficiency in HyperV virtualization and Azure cloud services.
  • Expertise in Disaster Recovery (DR), High Availability (HA), and Business Continuity Planning (BCP).
  • Mac management experience.
  • Excellent problem-solving and troubleshooting skills.
  • Proven ability to work independently and collaboratively in a team environment.
  • Proficient, or able to gain proficiency with, a broad array of platforms and tools.
  • Occasional travel and after-hours work are required. 
$100,000 - $120,000 a year
In addition to base salary, this role is eligible for discretionary bonus plan based on company and individual performance. Compensation decisions are dependent on the facts and circumstances of each candidate, including experience and location.
Benefits
You'll love working at NRI not just for the usual benefits, but for our environment and culture!
 
You'll work with a great group of people in a highly collaborative team and results oriented atmosphere.
You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle.
You'll work with large, sophisticated, and progressive clients throughout North America.
 
We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.
 
Notices
The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. 
 
NRI North America is proud to be an Equal Opportunity/Affirmative Action employer. 
 
NRI North America will accept applications on an ongoing basis.
 
NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance. 
 
If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to [email protected].
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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