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Desktop Engineer Two Jobs in Indiana (NOW HIRING)

Sidram Technologies

Desktop Engineer &ndash

Ashley, IN · On-site

Desktop Engineer - Store Support Location: Ashley, IN - Onsite Only w2 The Desktop Engineer - Store ... 2. Store IT Operations * Ensure all store systems (POS, billing systems, kiosks, RFID scanners ...

EXOS

Systems Engineer II - HQ

Indianapolis, IN · On-site

Minimum 5 years experience of Tier 2 desktop support. Experience working in Active Directory, User Support and Group Policy support Windows based computer literacy, and familiar with helpdesk ...

Echopath LLC

Tier 2 Support Engineer

Indianapolis, IN · On-site

Job Summary: We're seeking a client-facing IT Support Engineer to join our Tier 2 team, delivering hands-on desktop and system deployment services while providing dedicated technical support to our ...

Aunalytics

Managed Services Engineer

South Bend, IN

Provide Tier 2 escalation support for Service Desk and Managed Services incidents, service requests ... Experience working in a help desk/ end-user/ desktop support environment; MSP experience preferred

Sonsoft Inc

2 Citrix Engineers

Indianapolis, IN

Two resources at Level 2 Work as support layer between Citrix Eng. team (L3) and help desk (L1 ... desktops/laptops running Windows 10. Additional Information ** U.S. Citizens and those who are ...

ASCENSUS

Software Engineer

Indianapolis, IN · On-site

Section 2: Job Functions, Essential Duties and Responsibilities Technical Support & Triage ... You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You ...

IntelliPro

IT Engineer

Whitestown, IN · On-site

... desktops, printers, and mobile devices • Support warehouse equipment including scanners, Zebra ... Required : • 2+ years of experience in IT support or helpdesk roles • Hands-on experience with ...

New

CACI International, Inc.

Mechanical Engineer

Crane, IN · On-site

DoD 8570 compliance with IASAE Level II certification. * Computing Environment (CE) certification ... If assigned to Desktop & Enclave Services: * Understanding of mission islands, Trusted Thin Client ...

IntelliPro Group Inc.

IT Engineer

Whitestown, IN · On-site

Troubleshoot hardware, software, and network issues across laptops, desktops, printers, and mobile ... Follow IT processes and contribute to documentation and knowledge base Requirements: * 2+ years of ...

IntelliPro Group Inc.

IT Engineer

Whitestown, IN · On-site

$25 - $30/hr

Troubleshoot hardware, software, and network issues across laptops, desktops, printers, and mobile ... Follow IT processes and contribute to documentation and knowledge base Requirements: * 2+ years of ...

TEGNA Inc.

Broadcast Engineer Lead

Indianapolis, IN · On-site

$98K - $129K/yr

Hands-on experience with broadcast systems, networking, servers, and desktop support. Knowledge of ... TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue ...

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All JobsDesktop Engineer Two JobsDesktop Engineer Two Jobs in Indiana

Desktop Engineer Two information

Is desktop engineering a good career?

Desktop engineering is a viable career that involves maintaining and troubleshooting computer systems, often requiring knowledge of operating systems, hardware, and networking. It offers opportunities in IT support, system administration, and can lead to roles in cybersecurity or network management with relevant certifications. The job typically involves regular hours and problem-solving skills, making it suitable for those interested in technology and user support.

What engineer makes $500,000 a year?

While most desktop engineers earn significantly less, highly experienced professionals in specialized fields such as software engineering, systems architecture, or executive-level IT management can reach or exceed $500,000 annually, especially with bonuses and stock options. Achieving this level typically requires advanced skills, certifications, and extensive industry experience.

What is the difference between Desktop Engineer Two vs Desktop Engineer One?

AspectDesktop Engineer TwoDesktop Engineer One
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+ or equivalent
Work EnvironmentCorporate offices, IT support teamsSmall business or entry-level support roles
Employer & Industry UsageIT departments across various industriesEntry-level IT support roles in similar industries
Common Search & ComparisonYesYes

Desktop Engineer Two typically requires more experience and advanced certifications than Desktop Engineer One. They often handle more complex issues, work in larger teams, and support a broader range of hardware and software. Desktop Engineer One is usually an entry-level position focused on basic troubleshooting and support. Understanding these differences helps candidates and employers align expectations and qualifications.

Is it illegal to work two full-time remote jobs at the same time?

For a Desktop Engineer Two or similar IT roles, working two full-time remote jobs simultaneously is generally not illegal but may violate employment agreements or company policies. Employers often require exclusive commitment, and holding multiple full-time positions can lead to conflicts of interest or performance issues. It is important to review each employer's policies and consider potential legal or contractual restrictions before pursuing multiple full-time remote roles.

Can you work for two engineering companies at the same time?

A Desktop Engineer Two can generally work for two companies simultaneously if there are no non-compete agreements or conflict of interest policies in place. It is important to manage time effectively and ensure compliance with each company's employment terms, especially regarding confidentiality and work hours.
What are popular job titles related to Desktop Engineer Two jobs in Indiana? For Desktop Engineer Two jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Desktop Engineer Two jobs in Indiana look for? The top searched job categories for Desktop Engineer Two jobs in Indiana are:
What cities in Indiana are hiring for Desktop Engineer Two jobs? Cities in Indiana with the most Desktop Engineer Two job openings:
Desktop Engineer Two jobs near you

Desktop Engineer &ndash

Sidram Technologies

Ashley, IN • On-site

Contractor

Posted 3 days ago

Be an early applicant

Job description

Hi ,

This is Rachael from SidRam Tech, We have an urgent position Desktop Engineer – Store Support @ Ashley, IN - Onsite

Job Title: Desktop Engineer – Store Support

Location: Ashley, IN – Onsite

Only w2

 

Job Description:

The Desktop Engineer – Store Support is responsible for providing end to end technical assistance to retail store locations, ensuring seamless operation of desktops, POS systems, printers, network devices, and store specific applications. This role involves remote troubleshooting, onsite support coordination, incident management, and proactive maintenance to reduce store downtime and enhance end user experience.

Key Responsibilities

1. End User Support

  • Provide L1/L2 support to store employees for desktops, laptops, POS terminals, tablets, printers, scanners, and handheld devices.
  • Troubleshoot hardware/software issues via remote tools or phone support.
  • Assist with OS login, domain issues, password resets, and application errors.

2. Store IT Operations

  • Ensure all store systems (POS, billing systems, kiosks, RFID scanners, CCTV monitoring, etc.) function smoothly.
  • Monitor store IT health dashboards and act on alerts.
  • Perform system patching, updates, and routine maintenance.

3. Incident & Service Management

  • Log, track, and resolve tickets using ITSM tools (ServiceNow, Remedy, Jira, etc.).
  • Meet defined SLAs for incident resolution and service requests.
  • Escalate high-severity issues to L3 or vendor teams when needed.

 

4. Hardware & Software Management

  • Install, configure, and troubleshoot Windows/Mac systems and store applications.
  • Replace faulty peripherals (keyboards, mice, barcode scanners, receipt printers, etc.).
  • Support software deployment, antivirus updates, imaging, and device provisioning.

5. Network & Connectivity Support

  • Troubleshoot LAN/Wi-Fi issues at store locations.
  • Support basic network device checks (routers, switches, access points).
  • Coordinate with the network team/vendor for outages or equipment failures.

6. Vendor & Onsite Coordination

  • Work with field technicians and OEM partners for hardware repair and replacement.
  • Verify onsite fix quality and ensure systems are fully functional before closure.

7. Documentation

  • Maintain technical documentation, knowledgebase articles, and SOPs.
  • Update inventory of store IT assets (desktops, scanners, printers, etc.).

Required Skills & Qualifications

Technical Skills

  • Strong knowledge of Windows OS, Active Directory, Office 365, and remote support tools (TeamViewer, SCCM, Intune, Bomgar).
  • Hands on experience with POS systems, store hardware, and peripherals.
  • Understanding of TCP/IP, DHCP, DNS, Wi-Fi troubleshooting.
  • Basic knowledge of imaging tools (SCCM, MDT, Intune Autopilot).

Soft Skills

  • Excellent communication and customer service.
  • Ability to work under pressure during store peak hours.
  • Strong problem solving and multitasking ability

Rachael

IT Services | Development | Staffing

URL: http:/www.sidramtech.com |

Email: rachael@sidramtech.com

Direct: 4705239688

Led by 25+ Years of Industry Experience

 

 

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