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Ubiquiti Support Jobs (NOW HIRING)

Robert Half

IT Support Technician

Gary, IN · On-site

$20 - $22/hr

We are looking for an IT Support Technician to provide day-to-day technical support for a ... Ubiquiti UniFi, or certifications such as CompTIA A+ or Network+ are preferred.

GDH

IT Field Technician

Midland, TX · On-site

$30 - $35/hr

Maintain and support communication technologies such as Cisco, Aruba, and Ubiquiti radios. * Support mobile device management, including enrollment, application deployment, and updates on iOS ...

UWorld, LLC

Network & IT Systems Administrator

Coppell, TX · On-site

$64K - $87K/yr

Administer and monitor Ubiquiti UniFi routers, switches, and wireless access points across all ... Support cloud infrastructure and hybrid connectivity (Azure AD, Microsoft 365, or equivalent)

HOISHIK

Level 2 AV Technician

Spring City, PA · On-site

$30 - $50/hr

Familiarity with Ubiquiti Unifi networking and Meraki systems. * Experience with rack building ... Standard hours are 9:00 AM - 5:00 PM, but flexibility for after-hours support may be required.

PathAI

IT Service Desk Specialist

Boston, MA · On-site

Support office technology such as networking (Ubiquiti), AV setups, and conference rooms. * Contribute to IT asset management and inventory tracking. * Provide one-on-one and small-group training on ...

KeyMe

IT Systems Administrator

Cincinnati, OH · On-site

Experience with Ubiquiti's full product ecosystem (UniFi Protect, UniFi Talk, etc.) * Experience supporting remote and hybrid work environments What You'll Get * Compensation package that includes ...

CultureFit

Network Manager

Chicago, IL

Support ERP system integrations, including API coding for system automation and data exchange ... Hands-on experience with Cisco Meraki, Ubiquiti, and Aruba networking equipment. Experience ...

Engineered Products Pallet Rack

IT Manager

Easley, SC · On-site

$81K - $99K/yr

Responsibilities : • Maintain and support company network infrastructure including Ubiquiti firewalls, switches, wireless access points, VLANs, VPNs, internet connectivity, and network monitoring ...

Harbinger

Sr. Systems Engineer

Garden Grove, CA · On-site

$105K - $144K/yr

... supporting both the corporate workforce and manufacturing facilities. Responsibilities : • Own ... bare-metal servers, Ubiquiti networking, Synology storage, and UPS-backed IDF/server room ...

Harbinger Motors Inc.

Sr. Systems Engineer

Garden Grove, CA

$105K - $144K/yr

This role owns the architecture and operations of systems supporting both our corporate workforce ... Manage physical infrastructure including bare-metal servers, Ubiquiti networking, Synology storage ...

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All JobsUbiquiti Support Jobs

Ubiquiti Support information

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$12

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$42

How much do ubiquiti support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for ubiquiti support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is Ubiquiti Support?

Ubiquiti Support refers to the technical assistance and customer service provided for Ubiquiti Networks products, such as UniFi, AmpliFi, and EdgeMax devices. Support services include troubleshooting hardware and software issues, helping with network configuration, firmware updates, and providing guidance on best practices. Ubiquiti offers support through online resources, community forums, and direct contact with their support team. This support aims to help users maximize the performance and reliability of their Ubiquiti devices.

What are some common challenges faced by Ubiquiti Support specialists, and how are they typically addressed?

Ubiquiti Support specialists often encounter issues such as troubleshooting complex network configurations, assisting with firmware updates, and resolving connectivity problems across various Ubiquiti devices. These challenges require a strong understanding of networking principles and the ability to communicate technical solutions clearly to users with varying levels of expertise. Support specialists regularly collaborate with engineering teams to escalate unresolved issues and participate in ongoing training to stay updated on new products and features, ensuring effective and timely assistance for customers.

What are the key skills and qualifications needed to thrive as a Ubiquiti Support Specialist, and why are they important?

To thrive as a Ubiquiti Support Specialist, you need a strong background in networking fundamentals, troubleshooting, and familiarity with Ubiquiti hardware and software solutions, typically supported by relevant IT certifications. Experience with UniFi Controller, EdgeOS, and network management tools is essential for diagnosing and resolving client issues efficiently. Excellent customer service, problem-solving abilities, and clear communication skills help build trust and ensure client satisfaction. These competencies are vital to provide effective technical support, maintain network reliability, and foster positive client relationships.

What is the difference between Ubiquiti Support vs Network Technician?

AspectUbiquiti SupportNetwork Technician
CertificationsUbiquiti-specific certifications, general networking knowledgeCompTIA Network+, Cisco CCNA, similar networking certifications
Work EnvironmentSupport centers, remote troubleshooting, on-site installationsOn-site network setup, maintenance, troubleshooting in various environments
Industry UsagePrimarily in networking hardware support, especially Ubiquiti productsBroadly in IT, telecommunications, and networking industries

Ubiquiti Support specialists focus on assisting users with Ubiquiti networking products, often providing remote support and troubleshooting. Network Technicians have a broader role, handling various network hardware and infrastructure tasks on-site. While both roles require networking knowledge and certifications, Ubiquiti Support is more product-specific, whereas Network Technicians work across multiple brands and systems.

More about Ubiquiti Support jobs
What cities are hiring for Ubiquiti Support jobs? Cities with the most Ubiquiti Support job openings:
What states have the most Ubiquiti Support jobs? States with the most job openings for Ubiquiti Support jobs include:
What job categories do people searching Ubiquiti Support jobs look for? The top searched job categories for Ubiquiti Support jobs are:
Ubiquiti Support jobs near you
IT Support Technician

IT Support Technician

Robert Half

Gary, IN • On-site

$20 - $22/hr

Temporary

Posted 11 days ago

Job description

We are looking for an IT Support Technician to provide day-to-day technical support for a manufacturing facility in Gary, Indiana. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving end-user issues, maintaining reliable local technology operations, and serving as a trusted IT presence on site. The role begins fully onsite and may transition to a hybrid schedule after the first 90 days based on business needs.
Responsibilities:
• Deliver first-line and second-line support for employees by diagnosing and resolving hardware, software, and access-related issues in a timely manner.
• Maintain desktops, laptops, printers, scanners, and mobile devices to keep workplace technology functioning efficiently across the site.
• Investigate connectivity and infrastructure problems involving wired networks, wireless access, and core network services, escalating when needed.
• Support Microsoft 365 and Windows 10/11 environments, including user setup, account assistance, and routine system troubleshooting.
• Track incidents and service requests through the ticketing process while providing clear updates and dependable customer service.
• Keep accurate records for hardware inventory, technical procedures, and local support activity to improve continuity and accountability.
• Work closely with plant leadership and other internal stakeholders to help ensure dependable IT operations within an industrial setting.
• Take ownership of site-level technology needs and coordinate with broader IT teams on upgrades, implementations, or operational changes when required.• At least 2 years of hands-on experience in desktop support, help desk, field support, or a similar IT support role.
• Practical knowledge of troubleshooting and supporting Windows 10 and Windows 11 systems.
• Experience assisting users with Microsoft 365 and performing basic administrative tasks.
• Ability to support common end-user equipment, including PCs, laptops, printers, scanners, and mobile devices.
• Foundational understanding of networking concepts such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi.
• Strong communication and customer service skills with the ability to work independently in a site-based support role.
• Experience maintaining technical documentation, asset records, and service ticket updates.
• Background in manufacturing or industrial environments, familiarity with Ubiquiti UniFi, or certifications such as CompTIA A+ or Network+ are preferred.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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