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Ubiquiti Support Jobs in Virginia (NOW HIRING)

Ksb

IT Support Engineer II

Richmond, VA · On-site

Ubiquiti Network Systems: Configure, deploy, and maintain Ubiquiti networking equipment including ... Support Microsoft 365 environments and hybrid cloud configurations Field Operations & Travel

KSB, Inc.

IT Support Engineer II

Richmond, VA · On-site

$60 - $75/hr

Ubiquiti Network Systems:** Configure, deploy, and maintain Ubiquiti networking equipment including ... Support Microsoft 365 environments and hybrid cloud configurations**Field Operations & Travel*

ITCON Services

Azure Cloud Engineer

Vienna, VA · On-site

$56 - $74.75/hr

The individual will be responsible for supporting the ITCON Offices IT infrastructure which is ... Ubiquiti routers, hubs and switches operate. Fundamental understanding of installation ...

ITCON Services

Azure Cloud Administrator

Vienna, VA · On-site

The individual will be responsible for supporting the ITCON Offices IT infrastructure which is ... Ubiquiti routers, hubs and switches operate. Fundamental understanding of installation ...

Tecolote Research

Systems Administrator

Chantilly, VA · On-site

$55K - $75K/yr

Maintain Dell PowerEdge servers, storage systems, and network-connected devices * Assist with monitoring and upkeep of PureStorage SAN and Ubiquiti/Unifi equipment * Support routine maintenance tasks ...

Zetier

IT Security Engineer

Arlington, VA · On-site

IT Security Engineer Zetier seeks experienced IT Security Engineer to support, manage, and secure ... Linux, Ubiquiti) * Hands-on experience with networking (e.g. hubs/routers, firewalls) * Proficiency ...

Tecolote Research

Systems Administrator

Arlington, VA · On-site

$55K - $75K/yr

Maintain Dell PowerEdge servers, storage systems, and network-connected devices * Assist with monitoring and upkeep of PureStorage SAN and Ubiquiti/Unifi equipment * Support routine maintenance tasks ...

Zetier

IT Security Engineer

Arlington, VA · On-site

IT Security Engineer Zetier seeks experienced IT Security Engineer to support, manage, and secure ... Linux, Ubiquiti) * Hands-on experience with networking (e.g. hubs/routers, firewalls) * Proficiency ...

Zetier

IT Security Engineer

Arlington, VA · On-site

IT Security Engineer Zetier seeks experienced IT Security Engineer to support, manage, and secure ... Linux, Ubiquiti) * Hands-on experience with networking (e.g. hubs/routers, firewalls) * Proficiency ...

Tecolote

Systems Administrator

Arlington, VA · On-site

$55 - $75/hr

Maintain Dell PowerEdge servers, storage systems, and network‑connected devices * Assist with monitoring and upkeep of PureStorage SAN and Ubiquiti/Unifi equipment * Support routine maintenance ...

New

Tecolote

Systems Administrator

Chantilly, VA · On-site

$55 - $75/hr

Maintain Dell PowerEdge servers, storage systems, and network‑connected devices * Assist with monitoring and upkeep of PureStorage SAN and Ubiquiti/Unifi equipment * Support routine maintenance ...

New

Perfecta Federal

Senior Network Engineer

Springfield, VA · On-site

$108K - $149K/yr

You will provide technical assistance to team members for networked equipment supporting our ... Ubiquiti. * Expert knowledge and proficiency with networking concepts: IP management, LAN/CAN/WAN ...

Perfecta Federal

Network Engineer

Springfield, VA · On-site

You will provide technical assistance to team members for networked equipment supporting our ... Ubiquiti. * Expert knowledge and proficiency with networking concepts: IP management, LAN/CAN/WAN ...

Troon

Senior System Technician

Reston, VA

$65K/yr

The Senior System Technician is a technical role responsible for hands-on IT support, system ... Familiarity with Cisco Meraki and Ubiquiti network hardware * Strong customer service orientation ...

Leidos

Network Engineer

Springfield, VA · On-site

$92K - $166K/yr

Support level duties may include monitoring, installation, modification, testing and servicing of ... Ubiquiti, DataDog, Zscaler * Minimum 4 years experience configuring and maintaining a Zero Trust ...

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All JobsUbiquiti Support JobsUbiquiti Support Jobs in Virginia

Ubiquiti Support information

What is Ubiquiti Support?

Ubiquiti Support refers to the technical assistance and customer service provided for Ubiquiti Networks products, such as UniFi, AmpliFi, and EdgeMax devices. Support services include troubleshooting hardware and software issues, helping with network configuration, firmware updates, and providing guidance on best practices. Ubiquiti offers support through online resources, community forums, and direct contact with their support team. This support aims to help users maximize the performance and reliability of their Ubiquiti devices.

What are the key skills and qualifications needed to thrive as a Ubiquiti Support specialist?

To thrive as a Ubiquiti Support Specialist, you need a strong background in networking fundamentals, troubleshooting, and familiarity with Ubiquiti hardware and software solutions, typically supported by relevant IT certifications. Experience with UniFi Controller, EdgeOS, and network management tools is essential for diagnosing and resolving client issues efficiently. Excellent customer service, problem-solving abilities, and clear communication skills help build trust and ensure client satisfaction. These competencies are vital to provide effective technical support, maintain network reliability, and foster positive client relationships.

What are some common challenges faced by Ubiquiti Support specialists, and how are they typically addressed?

Ubiquiti Support specialists often encounter issues such as troubleshooting complex network configurations, assisting with firmware updates, and resolving connectivity problems across various Ubiquiti devices. These challenges require a strong understanding of networking principles and the ability to communicate technical solutions clearly to users with varying levels of expertise. Support specialists regularly collaborate with engineering teams to escalate unresolved issues and participate in ongoing training to stay updated on new products and features, ensuring effective and timely assistance for customers.

What is the difference between Ubiquiti Support vs Network Technician?

AspectUbiquiti SupportNetwork Technician
CertificationsUbiquiti-specific certifications, general networking knowledgeCompTIA Network+, Cisco CCNA, similar networking certifications
Work EnvironmentSupport centers, remote troubleshooting, on-site installationsOn-site network setup, maintenance, troubleshooting in various environments
Industry UsagePrimarily in networking hardware support, especially Ubiquiti productsBroadly in IT, telecommunications, and networking industries

Ubiquiti Support specialists focus on assisting users with Ubiquiti networking products, often providing remote support and troubleshooting. Network Technicians have a broader role, handling various network hardware and infrastructure tasks on-site. While both roles require networking knowledge and certifications, Ubiquiti Support is more product-specific, whereas Network Technicians work across multiple brands and systems.

Does Ubiquiti Support offer remote positions?

Ubiquiti Support roles may offer remote work options depending on the specific position and company policies. Candidates should review job postings for remote or on-site requirements and have relevant technical skills to work effectively remotely. Flexibility varies by role and location.

Does Ubiquiti Support offer tech support?

Ubiquiti Support provides technical assistance for Ubiquiti networking products, including troubleshooting, configuration, and setup help. Support is available through online resources, community forums, and direct customer service channels for users needing technical help. Support staff typically have knowledge of Ubiquiti devices and network management tools.

What are popular job titles related to Ubiquiti Support jobs in Virginia?

For Ubiquiti Support jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Ubiquiti Support jobs in Virginia look for?

The top searched job categories for Ubiquiti Support jobs in Virginia are:

What cities in Virginia are hiring for Ubiquiti Support jobs?

Cities in Virginia with the most Ubiquiti Support job openings:

Ubiquiti Support jobs near you
Infographic showing various Ubiquiti Support job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Structured Cabling & Ubiquiti Field Technician

Networking Technologies + Support, Inc.

Midlothian, VA • On-site

$28 - $32/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

Build the Infrastructure That Powers Modern Business
Networking Technologies + Support (NTS) has been delivering trusted IT solutions since 1997. As a leading Managed Services Provider (MSP), we design, install, and support technology solutions for commercial, healthcare, education, and government clients.
We're looking for a versatile Structured Cabling & Ubiquiti Field Technician who enjoys working with both low-voltage cabling and network infrastructure. This hybrid role is ideal for someone who can install structured cabling, racks, conference room technology, and Ubiquiti networking equipment while providing exceptional service to our clients.
Responsibilities
Install, terminate, test, and troubleshoot Cat5e, Cat6, Cat6A, and fiber optic cabling.
Install cable pathways, patch panels, faceplates, cable management systems, and equipment racks.
Mount televisions, digital displays, monitors, and interactive presentation equipment.
Install and configure conference room technology, including displays, cameras, microphones, speakers, and collaboration systems.
Install, configure, and troubleshoot Ubiquiti UniFi products, including:
Access Points (Wi-Fi)
UniFi Switches
UniFi Gateways
Cloud Keys
UniFi Controllers
Perform wireless access point installations and optimize Wi-Fi coverage.
Label, document, and certify cabling installations using industry best practices.
Assist with MDF/IDF build-outs, rack organization, cable management, and equipment installations.
Troubleshoot structured cabling, network connectivity, and endpoint issues.
Read and interpret floor plans, wiring diagrams, and network layouts.
Maintain accurate documentation and update project records.
Work independently and collaboratively with project managers, engineers, and customers.
Travel to client sites throughout Virginia as needed.
Required Qualifications
Minimum 3-5 years of structured cabling and low-voltage installation experience.
Hands-on experience installing and supporting Ubiquiti UniFi networking equipment.
Experience installing:
Network racks and cabinets
Patch panels
Wireless access points
TVs and digital displays
Conference room technology
Knowledge of structured cabling standards (TIA/EIA).
Experience terminating copper cabling and performing cable testing.
Basic understanding of networking fundamentals, including TCP/IP, VLANs, DHCP, DNS, and PoE.
Ability to safely use ladders, lifts, and installation tools.
Strong customer service and communication skills.
Valid driver's license with a clean driving record.
Preferred Qualifications
BICSI certification
CompTIA Network+
Ubiquiti UniFi certification or equivalent experience
Experience with surveillance camera installations
Experience installing access control systems
Experience with Microsoft 365 and basic desktop support
Experience working in healthcare, education, or commercial environments
Previous Managed Services Provider (MSP) experience
Location: Richmond, VA (Travel to Client Sites Required)
Schedule: Monday - Friday | Full-Time
Pay: Pay: $28-$32 per hour (Based on Experience)
Why Join NTS?
Competitive pay
Medical, Dental, and Vision Insurance
Paid Time Off and Holidays
401(k)
Ongoing technical training and certification opportunities
Career advancement within a growing technology company
Opportunity to work on diverse and challenging infrastructure projects
At Networking Technologies + Support, you'll help build the technology infrastructure that keeps businesses connected. If you enjoy hands-on installation work, networking, and delivering quality solutions to clients, we'd love to hear from you.
Networking Technologies + Support (NTS) is an Equal Opportunity Employer.
NTS is a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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