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Ubiquiti Support Jobs in Reston, VA (NOW HIRING)

Zetier is seeking an experienced IT Security Engineer to support, manage, and secure their rapidly ... Linux, Ubiquiti) • Hands-on experience with networking (e.g. hubs/routers, firewalls) • ...

IT Security Engineer Zetier seeks experienced IT Security Engineer to support, manage, and secure ... Linux, Ubiquiti) * Hands-on experience with networking (e.g. hubs/routers, firewalls) * Proficiency ...

Systems Administrator

Chantilly, VA · On-site

$55K - $75K/yr

Maintain Dell PowerEdge servers, storage systems, and network-connected devices * Assist with monitoring and upkeep of PureStorage SAN and Ubiquiti/Unifi equipment * Support routine maintenance tasks ...

IT Security Engineer Zetier seeks experienced IT Security Engineer to support, manage, and secure ... Linux, Ubiquiti) * Hands-on experience with networking (e.g. hubs/routers, firewalls) * Proficiency ...

IT Security Engineer Zetier seeks experienced IT Security Engineer to support, manage, and secure ... Linux, Ubiquiti) * Hands-on experience with networking (e.g. hubs/routers, firewalls) * Proficiency ...

Systems Administrator

Arlington, VA · On-site

$55K - $75K/yr

Maintain Dell PowerEdge servers, storage systems, and network-connected devices * Assist with monitoring and upkeep of PureStorage SAN and Ubiquiti/Unifi equipment * Support routine maintenance tasks ...

The Senior System Technician is a technical role responsible for hands-on IT support, system ... Familiarity with Cisco Meraki and Ubiquiti network hardware * Strong customer service orientation ...

Senior Network Engineer

Springfield, VA · On-site

$108K - $149K/yr

You will provide technical assistance to team members for networked equipment supporting our ... Ubiquiti. * Expert knowledge and proficiency with networking concepts: IP management, LAN/CAN/WAN ...

Network Engineer

Accokeek, MD · On-site

$92K - $166K/yr

Support level duties may include monitoring, installation, modification, testing and servicing of ... Ubiquiti, DataDog, Zscaler * Minimum 4 years experience configuring and maintaining a Zero Trust ...

Senior Network Engineer

College Park, MD · On-site

$116K - $210K/yr

Support level duties may include monitoring, installation, modification, testing and servicing of ... Ubiquiti, DataDog, Zscaler * Minimum 4 years experience configuring and maintaining a Zero Trust ...

Network Engineer

Annandale, VA · On-site

$92K - $166K/yr

Support level duties may include monitoring, installation, modification, testing and servicing of ... Ubiquiti, DataDog, Zscaler * Minimum 4 years experience configuring and maintaining a Zero Trust ...

Support level duties may include monitoring, installation, modification, testing and servicing of ... Ubiquiti, DataDog, Zscaler * Minimum 4 years experience configuring and maintaining a Zero Trust ...

Network Engineer

Riverdale, MD · On-site

$92K - $166K/yr

Support level duties may include monitoring, installation, modification, testing and servicing of ... Ubiquiti, DataDog, Zscaler * Minimum 4 years experience configuring and maintaining a Zero Trust ...

Senior Network Engineer

Fort Belvoir, VA · On-site

$116K - $210K/yr

Support level duties may include monitoring, installation, modification, testing and servicing of ... Ubiquiti, DataDog, Zscaler * Minimum 4 years experience configuring and maintaining a Zero Trust ...

Network Engineer

Oxon Hill, MD · On-site

$92K - $166K/yr

Support level duties may include monitoring, installation, modification, testing and servicing of ... Ubiquiti, DataDog, Zscaler * Minimum 4 years experience configuring and maintaining a Zero Trust ...

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Ubiquiti Support information

See Reston, VA salary details

$13

$26

$43

How much do ubiquiti support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for ubiquiti support in Reston, VA is $26.04, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $29.52 per hour, depending on experience, location, and employer.

What is Ubiquiti Support?

Ubiquiti Support refers to the technical assistance and customer service provided for Ubiquiti Networks products, such as UniFi, AmpliFi, and EdgeMax devices. Support services include troubleshooting hardware and software issues, helping with network configuration, firmware updates, and providing guidance on best practices. Ubiquiti offers support through online resources, community forums, and direct contact with their support team. This support aims to help users maximize the performance and reliability of their Ubiquiti devices.

What are some common challenges faced by Ubiquiti Support specialists, and how are they typically addressed?

Ubiquiti Support specialists often encounter issues such as troubleshooting complex network configurations, assisting with firmware updates, and resolving connectivity problems across various Ubiquiti devices. These challenges require a strong understanding of networking principles and the ability to communicate technical solutions clearly to users with varying levels of expertise. Support specialists regularly collaborate with engineering teams to escalate unresolved issues and participate in ongoing training to stay updated on new products and features, ensuring effective and timely assistance for customers.

What are the key skills and qualifications needed to thrive as a Ubiquiti Support specialist?

To thrive as a Ubiquiti Support Specialist, you need a strong background in networking fundamentals, troubleshooting, and familiarity with Ubiquiti hardware and software solutions, typically supported by relevant IT certifications. Experience with UniFi Controller, EdgeOS, and network management tools is essential for diagnosing and resolving client issues efficiently. Excellent customer service, problem-solving abilities, and clear communication skills help build trust and ensure client satisfaction. These competencies are vital to provide effective technical support, maintain network reliability, and foster positive client relationships.

What is the difference between Ubiquiti Support vs Network Technician?

AspectUbiquiti SupportNetwork Technician
CertificationsUbiquiti-specific certifications, general networking knowledgeCompTIA Network+, Cisco CCNA, similar networking certifications
Work EnvironmentSupport centers, remote troubleshooting, on-site installationsOn-site network setup, maintenance, troubleshooting in various environments
Industry UsagePrimarily in networking hardware support, especially Ubiquiti productsBroadly in IT, telecommunications, and networking industries

Ubiquiti Support specialists focus on assisting users with Ubiquiti networking products, often providing remote support and troubleshooting. Network Technicians have a broader role, handling various network hardware and infrastructure tasks on-site. While both roles require networking knowledge and certifications, Ubiquiti Support is more product-specific, whereas Network Technicians work across multiple brands and systems.

What are popular job titles related to Ubiquiti Support jobs in Reston, VA?

For Ubiquiti Support jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Ubiquiti Support jobs in Reston, VA look for?

The top searched job categories for Ubiquiti Support jobs in Reston, VA are:

What cities near Reston, VA are hiring for Ubiquiti Support jobs?

Cities near Reston, VA with the most Ubiquiti Support job openings:

IT Security Engineer

Zetier

Arlington, VA • On-site

Full-time

Re-posted 3 days ago


Job description

Job Summary:
Zetier is seeking an experienced IT Security Engineer to support, manage, and secure their rapidly expanding infrastructure. The role involves maintaining, deploying, and troubleshooting segmented IT systems while focusing on automating infrastructure and streamlining standards-compliant networks.
Responsibilities:
• Practical experience (4+ years) with IT admin (e.g. Linux, Ubiquiti)
• Hands-on experience with networking (e.g. hubs/routers, firewalls)
• Proficiency in network security (e.g. iptables, OpenVPN, Wireguard)
• Familiarity with modern orchestration tools (e.g. Docker, Kubernetes)
• Demonstrated capability to design and deploy scalable IT solutions
• Effective communication with stakeholders and team members
• Active U.S. security clearance
Qualifications:
Required:
• Practical experience (4+ years) with IT admin (e.g. Linux, Ubiquiti)
• Hands-on experience with networking (e.g. hubs/routers, firewalls)
• Proficiency in network security (e.g. iptables, OpenVPN, Wireguard)
• Familiarity with modern orchestration tools (e.g. Docker, Kubernetes)
• Demonstrated capability to design and deploy scalable IT solutions
• Effective communication with stakeholders and team members
• Active U.S. security clearance
Preferred:
• Served as an ISSM or similar security management role
• Knowledge of NIST, RMF, and other compliance frameworks
• Experience with storage solutions (e.g. SAN, NAS, cloud storage)
• Experience with configuration management tools (e.g. Ansible)
• Knowledge of IT monitoring and logging (e.g. Splunk, Nagios)
• Exposure to database administration (e.g. PostgreSQL, MSSQL)
• Familiarity with scripting for automation (e.g. Python, PowerShell)
• Certifications in relevant IT domains (e.g. CCNA, MCSE, AWS)
• Experience implementing non-trivial Zero Trust architectures
• Successfully led IT projects and cross-functional teams
• Understanding of ITIL or other IT service management methodologies
Company:
Zetier provides cybersecurity products, network infrastructure, database management, cloud computing, and technical solutions. Founded in , the company is headquartered in Arlington, USA, with a team of 51-200 employees. The company is currently Growth Stage.