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Ubiquiti Support Jobs in Reston, VA (NOW HIRING)

ECS

IT Engineer

Fairfax, VA · On-site

$95K - $110K/yr

Experience with WiFi Access Point deployment and support (Ubiquiti experience is a plus) * Experience with Security Camera deployment and support (Ubiquiti experience is a plus) * Must be willing to ...

Tecolote Research

Systems Administrator

Chantilly, VA · On-site

$55K - $75K/yr

Maintain Dell PowerEdge servers, storage systems, and network-connected devices * Assist with monitoring and upkeep of PureStorage SAN and Ubiquiti/Unifi equipment * Support routine maintenance tasks ...

Zetier

IT Security Engineer

Arlington, VA · On-site

IT Security Engineer Zetier seeks experienced IT Security Engineer to support, manage, and secure ... Linux, Ubiquiti) * Hands-on experience with networking (e.g. hubs/routers, firewalls) * Proficiency ...

Zetier

IT Security Engineer

Arlington, VA · On-site

IT Security Engineer Zetier seeks experienced IT Security Engineer to support, manage, and secure ... Linux, Ubiquiti) * Hands-on experience with networking (e.g. hubs/routers, firewalls) * Proficiency ...

Zetier

IT Security Engineer

Arlington, VA · On-site

IT Security Engineer Zetier seeks experienced IT Security Engineer to support, manage, and secure ... Linux, Ubiquiti) * Hands-on experience with networking (e.g. hubs/routers, firewalls) * Proficiency ...

Tecolote Research

Systems Administrator

Arlington, VA · On-site

$55K - $75K/yr

Maintain Dell PowerEdge servers, storage systems, and network-connected devices * Assist with monitoring and upkeep of PureStorage SAN and Ubiquiti/Unifi equipment * Support routine maintenance tasks ...

Burtel Security & Fire

Be Seen First

Sales Consultant

Alexandria, VA · On-site

Provide ongoing post-sale support to maintain client relationships, promote retention, and identify ... Familiarity with enterprise-grade security and networking hardware (e.g., DMP, Hanwha, Ubiquiti ...

Troon

Senior System Technician

Reston, VA

$65K - $70K/yr

The Senior System Technician is a technical role responsible for hands-on IT support, system ... Familiarity with Cisco Meraki and Ubiquiti network hardware * Strong customer service orientation ...

Perfecta Federal

Senior Network Engineer

Springfield, VA · On-site

$108K - $149K/yr

You will provide technical assistance to team members for networked equipment supporting our ... Ubiquiti. * Expert knowledge and proficiency with networking concepts: IP management, LAN/CAN/WAN ...

Perfecta Federal

Network Engineer

Springfield, VA · On-site

You will provide technical assistance to team members for networked equipment supporting our ... Ubiquiti. * Expert knowledge and proficiency with networking concepts: IP management, LAN/CAN/WAN ...

All JobsUbiquiti Support JobsUbiquiti Support Jobs in Reston, VA

Ubiquiti Support information

See Reston, VA salary details

$13

$26

$43

How much do ubiquiti support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for ubiquiti support in Reston, VA is $26.04, according to ZipRecruiter salary data. Most workers in this role earn between $20.00 and $29.52 per hour, depending on experience, location, and employer.

What is Ubiquiti Support?

Ubiquiti Support refers to the technical assistance and customer service provided for Ubiquiti Networks products, such as UniFi, AmpliFi, and EdgeMax devices. Support services include troubleshooting hardware and software issues, helping with network configuration, firmware updates, and providing guidance on best practices. Ubiquiti offers support through online resources, community forums, and direct contact with their support team. This support aims to help users maximize the performance and reliability of their Ubiquiti devices.

What are some common challenges faced by Ubiquiti Support specialists, and how are they typically addressed?

Ubiquiti Support specialists often encounter issues such as troubleshooting complex network configurations, assisting with firmware updates, and resolving connectivity problems across various Ubiquiti devices. These challenges require a strong understanding of networking principles and the ability to communicate technical solutions clearly to users with varying levels of expertise. Support specialists regularly collaborate with engineering teams to escalate unresolved issues and participate in ongoing training to stay updated on new products and features, ensuring effective and timely assistance for customers.

What are the key skills and qualifications needed to thrive as a Ubiquiti Support Specialist, and why are they important?

To thrive as a Ubiquiti Support Specialist, you need a strong background in networking fundamentals, troubleshooting, and familiarity with Ubiquiti hardware and software solutions, typically supported by relevant IT certifications. Experience with UniFi Controller, EdgeOS, and network management tools is essential for diagnosing and resolving client issues efficiently. Excellent customer service, problem-solving abilities, and clear communication skills help build trust and ensure client satisfaction. These competencies are vital to provide effective technical support, maintain network reliability, and foster positive client relationships.

What is the difference between Ubiquiti Support vs Network Technician?

AspectUbiquiti SupportNetwork Technician
CertificationsUbiquiti-specific certifications, general networking knowledgeCompTIA Network+, Cisco CCNA, similar networking certifications
Work EnvironmentSupport centers, remote troubleshooting, on-site installationsOn-site network setup, maintenance, troubleshooting in various environments
Industry UsagePrimarily in networking hardware support, especially Ubiquiti productsBroadly in IT, telecommunications, and networking industries

Ubiquiti Support specialists focus on assisting users with Ubiquiti networking products, often providing remote support and troubleshooting. Network Technicians have a broader role, handling various network hardware and infrastructure tasks on-site. While both roles require networking knowledge and certifications, Ubiquiti Support is more product-specific, whereas Network Technicians work across multiple brands and systems.

What are popular job titles related to Ubiquiti Support jobs in Reston, VA? For Ubiquiti Support jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Ubiquiti Support jobs in Reston, VA look for? The top searched job categories for Ubiquiti Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Ubiquiti Support jobs? Cities near Reston, VA with the most Ubiquiti Support job openings:
Ubiquiti Support jobs near you
IT Engineer

IT Engineer

ECS

Fairfax, VA • On-site

$95K - $110K/yr

Full-time

Posted 22 hours ago

Job description

Everforth ECS is seeking an IT Engineer to work in our Fairfax, VA office.
We are seeking a highly motivated IT professional who will support a Senior Engineer to configure, implement, deploy and train on full scale computer systems globally. The IT Engineer will initially be responsible for the configuration and deployment of computer desktop systems at overseas locations, primarily in underdeveloped countries in Africa and Asia.
Strong documentation is a large part of this position as well as the support of logistical efforts and procurements. Installation and configuration of the client side software as well as integration of users into the active directory domain and or Microsoft Intune will be included in the responsibilities for this position. Future responsibilities will expand to support the design and configuration of the standard network infrastructure at these overseas locations.
The IT Professional will work remotely and from Fairfax, VA offices as needed and must travel overseas for client installations and training support. This international travel requires an active passport (or ability to get one). The candidate must be willing and comfortable with travel to some of the most underdeveloped countries in the world.
  • Recommending and designing desktop environments based on the latest available hardware technologies
  • Creating a stable, robust, secure desktop using M365 in-tune, that is compliant with patching policies
  • Adding, removing users in Active Directory
  • Managing GPO from end-user perspective
  • Managing the installation of Antivirus agents
  • Managing patch management with WSUS Patch Manager in Active Directory
  • Creating Update Rings and Auto Patch rings in Microsoft 365
  • Staging systems in Fairfax, VA for installation and configuration
  • Documenting a step-by-step workstation deployment process and continually update existing documentation
  • Configure and install WiFi Access Points
  • Configure and install IP based Security Cameras
  • Training IT staff overseas on process to deploy images
  • Assisting on deployments overseas
  • Assisting with hardware and software procurements and inventory management
  • Packing and shipping systems and coordinating with international customs as needed
  • Registering all procured software with vendors
  • Assisting with maintaining a Prototype of the Standard IT Infrastructure in Fairfax, VA offices
  • Maintain backup system and log backups in the Fairfax lab
  • Upgrade and modify software and hardware as needed in the Fairfax lab

Salary Range: $95,000-$110,000
General Description of Benefits
  • Experience with Active Directory supporting clients Group Policy, DNS, File and Print service management
  • Microsoft 365 end user administration experience
    • Deploying and Managing workstations with Intune
    • Managing workstations with M365 Defender AV
    • Updating workstations with M365 update rings and auto patch
    • One Drive management
    • Conditional access Policy experience
  • Microsoft 365 collaboration
    • Supporting Email / exchange
    • Supporting Teams/ SharePoint
  • Strong Windows update and Patching skills for physical servers
  • Experience with Sophos endpoint protection antivirus (or other AV) systems is a plus
  • Experience with WiFi Access Point deployment and support (Ubiquiti experience is a plus)
  • Experience with Security Camera deployment and support (Ubiquiti experience is a plus)
  • Must be willing to learn new systems
  • Must be capable of working with vendor support to assist overseas teams on troubleshooting efforts if needed
  • Must remain knowledgeable on the latest IT trends
  • Experience with procurement and inventory
  • Experience managing within virtual environments - Nutanix / VMware, etc.. (Nutanix experience is a plus)
  • Experience with Asset and Inventory management

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