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Ubiquiti Support Jobs (NOW HIRING)

ETC Florida

Service Technician / Programmer

Lisle, IL

$70K - $90K/yr

Prior experience in a Service Technician or customer support role within an AV or integration company. * Manufacturer certifications (Crestron, Control4, Ubiquiti, etc.). * Experience with service ...

CultureFit

Network Manager

Chicago, IL

Support ERP system integrations, including API coding for system automation and data exchange ... Hands-on experience with Cisco Meraki, Ubiquiti, and Aruba networking equipment. Experience ...

KeyMe

IT Systems Administrator

Cincinnati, OH · On-site

Experience with Ubiquiti's full product ecosystem (UniFi Protect, UniFi Talk, etc.) * Experience supporting remote and hybrid work environments What You'll Get * Compensation package that includes ...

Executive Image Solutions

Be Seen First

IT Field Technician

Lemoyne, PA · On-site

$22 - $28/hr

... house support tickets when you're between projects • Work directly with clients on-site ... Fortinet experience also welcome • Switching and wireless -- Ubiquiti experience is a strong plus ...

Harbinger Motors Inc.

Sr. Systems Engineer

Garden Grove, CA · On-site

$105K - $144K/yr

This role owns the architecture and operations of systems supporting both our corporate workforce ... Manage physical infrastructure including bare-metal servers, Ubiquiti networking, Synology storage ...

NetTech LLC

Proactive Engineer

Monroe, LA

Step into project team work when capacity and priority require it * Lead or support infrastructure deployments including SonicWall firewalls, Ubiquiti UniFi switches, and wireless access points

AVI Foodsystems

Executive IT Support Lead

Warren, OH · On-site

... Ubiquiti, etc.). • Exceptional verbal and written communication skills. Ability to remain calm ... support 'gray area' tech--where personal devices and business systems intersect--to ensure the ...

ExtensisHR

Systems Engineer

Hauppauge, NY · Hybrid

$80K - $115K/yr

Preferred vendors are FortiGate, SonicWall, Cisco, Ubiquiti, and Sophos * Excellent customer service skillset, supporting industries such as legal, accounting, healthcare, and educational entities

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Ubiquiti Support information

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$25

$42

How much do ubiquiti support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for ubiquiti support in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is Ubiquiti Support?

Ubiquiti Support refers to the technical assistance and customer service provided for Ubiquiti Networks products, such as UniFi, AmpliFi, and EdgeMax devices. Support services include troubleshooting hardware and software issues, helping with network configuration, firmware updates, and providing guidance on best practices. Ubiquiti offers support through online resources, community forums, and direct contact with their support team. This support aims to help users maximize the performance and reliability of their Ubiquiti devices.

What are some common challenges faced by Ubiquiti Support specialists, and how are they typically addressed?

Ubiquiti Support specialists often encounter issues such as troubleshooting complex network configurations, assisting with firmware updates, and resolving connectivity problems across various Ubiquiti devices. These challenges require a strong understanding of networking principles and the ability to communicate technical solutions clearly to users with varying levels of expertise. Support specialists regularly collaborate with engineering teams to escalate unresolved issues and participate in ongoing training to stay updated on new products and features, ensuring effective and timely assistance for customers.

What are the key skills and qualifications needed to thrive as a Ubiquiti Support Specialist, and why are they important?

To thrive as a Ubiquiti Support Specialist, you need a strong background in networking fundamentals, troubleshooting, and familiarity with Ubiquiti hardware and software solutions, typically supported by relevant IT certifications. Experience with UniFi Controller, EdgeOS, and network management tools is essential for diagnosing and resolving client issues efficiently. Excellent customer service, problem-solving abilities, and clear communication skills help build trust and ensure client satisfaction. These competencies are vital to provide effective technical support, maintain network reliability, and foster positive client relationships.

What is the difference between Ubiquiti Support vs Network Technician?

AspectUbiquiti SupportNetwork Technician
CertificationsUbiquiti-specific certifications, general networking knowledgeCompTIA Network+, Cisco CCNA, similar networking certifications
Work EnvironmentSupport centers, remote troubleshooting, on-site installationsOn-site network setup, maintenance, troubleshooting in various environments
Industry UsagePrimarily in networking hardware support, especially Ubiquiti productsBroadly in IT, telecommunications, and networking industries

Ubiquiti Support specialists focus on assisting users with Ubiquiti networking products, often providing remote support and troubleshooting. Network Technicians have a broader role, handling various network hardware and infrastructure tasks on-site. While both roles require networking knowledge and certifications, Ubiquiti Support is more product-specific, whereas Network Technicians work across multiple brands and systems.

More about Ubiquiti Support jobs
What cities are hiring for Ubiquiti Support jobs? Cities with the most Ubiquiti Support job openings:
What states have the most Ubiquiti Support jobs? States with the most job openings for Ubiquiti Support jobs include:
What job categories do people searching Ubiquiti Support jobs look for? The top searched job categories for Ubiquiti Support jobs are:
Ubiquiti Support jobs near you
Infographic showing various Ubiquiti Support job openings in the United States as of June 2026, with employment types broken down into 13% Locum Tenens, 6% Internship, 48% As Needed, 22% Temporary, 10% Nights, and 1% Summer. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.
IT Support Technician

IT Support Technician

Fletcher Jones Management West

Beverly Hills, CA

$31 - $35/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

At Fletcher Jones Automotive Group, technology plays a critical role in supporting operational excellence and delivering a world-class experience for both employees and guests. We are seeking a versatile and service-oriented IT Support Technician to join our team. This role combines remote helpdesk support with hands-on field service work across multiple locations.

This is an excellent opportunity for someone who enjoys solving technical problems, working directly with users, and supporting a fast-paced, multi-location environment where no two days are the same.

What You Will Do

  • Provide remote technical support to end users via phone, email, and ticketing systems
  • Troubleshoot hardware, software, printer, and basic network issues in a timely and professional manner
  • Manage and resolve support tickets while maintaining accurate documentation of issues and resolutions
  • Set up, configure, and deploy workstations, user accounts, software, and peripheral devices
  • Travel to dealership and company locations to perform installations, maintenance, repairs, and technical support
  • Install and configure computers, networking equipment, Wi-Fi systems, monitors, printers, and related hardware
  • Assist with structured cabling, hardware mounting, and device deployment projects
  • Troubleshoot on-site connectivity and network-related issues
  • Support Microsoft 365 environments and user account management
  • Maintain a clean, organized, and professional work environment both remotely and on-site
  • Partner with internal teams and vendors to ensure technology issues are resolved effectively
  • Support the organization's commitment to operational excellence, innovation, and customer service

What We Are Looking For

  • 2+ years of IT support experience in helpdesk, field services, or a blended support environment
  • Strong working knowledge of Windows operating systems and Microsoft 365
  • Experience with networking equipment (Ubiquiti, Cisco, etc.) strongly preferred
  • Familiarity with security camera systems or access control strongly preferred
  • Experience with ticketing systems is strongly preferred
  • CompTIA A+, Network+, or equivalent experience strongly preferred
  • Basic understanding of Active Directory and user/device management strongly preferred
  • Basic networking knowledge including TCP/IP, DHCP, DNS, and Wi-Fi troubleshooting
  • Experience configuring and troubleshooting PC, Mac, and peripheral hardware
  • Ability to independently diagnose and resolve technical issues
  • Strong customer service and communication skills with a professional and approachable demeanor
  • Excellent organizational skills and attention to detail
  • Ability to prioritize tasks and work effectively in a fast-paced environment
  • Valid driver's license with the ability and willingness to travel locally between locations
  • High level of professionalism, reliability, and accountability

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid sick time
  • Paid vacation
  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Professional development assistance
  • Life insurance
  • Employee assistance plan
  • Disability insurance

Pay: $31.00 - $35.00 / hour

At Fletcher Jones, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer

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