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Managed Service Provider Jobs (NOW HIRING)

Previous experience within a Managed Service Provider (MSP) environment is a significant plus. * Leadership & Coaching: Proven ability to develop technical talent and manage the "rhythm" of a high ...

Client Relationship Manager

Issaquah, WA · Hybrid

$85K - $100K/yr

FusionTek is a Managed Service Provider established in 2007, with offices located in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Our innovative team is passionate about IT infrastr ...

FusionTek is a Managed Service Provider established in 2007, with offices located in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Our innovative team is passionate about IT infrastr ...

Customer Service Representative (CSR)

Ebensburg, PA · On-site

$13 - $17.75/hr

Client Account Management & Support: * Act as the primary point of contact for customers regarding billing-related inquiries. * Provide exceptional customer service , ensuring timely responses to ...

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Managed Service Provider information

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$14

$27

$40

How much do managed service provider jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for managed service provider in the United States is $27.14, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.52 per hour, depending on experience, location, and employer.

What is a Managed Service Provider job?

A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.

What are the key skills and qualifications needed to thrive in the Managed Service Provider position, and why are they important?

To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.

What is a typical day like for someone working as a Managed Service Provider?

A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.
What cities are hiring for Managed Service Provider jobs? Cities with the most Managed Service Provider job openings:
What are the most commonly searched types of Managed Service Provider jobs? The most popular types of Managed Service Provider jobs are:
What states have the most Managed Service Provider jobs? States with the most job openings for Managed Service Provider jobs include:
Infographic showing various Managed Service Provider job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, 22% Part Time, and 1% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $56,454 per year, or $27.1 per hour.
Facility Service Provider 1st shift

Facility Service Provider 1st shift

DePauw University

Greencastle, IN

$14 - $18.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 8 days ago


Job description

DePauw University is an Equal Employment Opportunity Employer: Women, members of underrepresented groups, and persons with disabilities are encouraged to apply. Position will remain open until filled. This position is not eligible for work visa sponsorship at this time.
This position is responsible for providing a safe and clean environment for students, employees and campus visitors. The areas of focus are maintaining interior building cleanliness in building common areas, restrooms, offices, classrooms and other campus spaces. This position interacts with members of the campus community on a daily basis.

ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions Statement(s)
Daily trash and recycling removal from campus buildings
Daily cleaning of restrooms and public spaces
Daily locking and unlocking of buildings and spaces
Daily sweeping, dusting, mopping and general cleaning of multiple floors, walls and surfaces
Occasional removal and application of floor waxes and protectants
Occasional washing of windows, both interior and exterior cleaning
Other duties as assigned.


POSITION QUALIFICATIONS
Competency Statement(s)
Accountability - Ability to accept responsibility and account for his/her actions.
Adaptability - Ability to adapt to change in the workplace.
Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Diversity Oriented - Commitment to valuing a variety of different experiences, encouraging input and collaboration from campus stakeholders, including being mindful of experiences related, but not limited to: age, gender, race, ethnicity, religion, socio-economic status, LGBTQ, and/or job type.
Reliability - The trait of being dependable and trustworthy.
Safety Awareness - Ability to identify and correct conditions that affect employee, student and campus visitors' safety.


SKILLS & ABILITIES
Education:
High School Graduate or General Education Degree (GED) required.
Experience:
One (1) year experience in custodial services or equivalent front-line customer service experience.
Knowledge of cleaning methods, materials and equipment.
Experience working in a team-oriented environment.


Communication/Language:
Ability to read, listen to and comprehend simple instructions, short correspondence, and memos.
Ability to write and communicate simple correspondence.
Excellent oral communication skills are required.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.


Computer Skills:
Familiarity with Microsoft Office Suite, Gmail, Google, and Outlook.
Ability to learn and effectively use Workday time keeping system.
Certificates & Licenses:
Valid driver's license preferred.


Other Requirements:
Ability to communicate effectively within leadership, other Facility Service Providers, and client audiences.
Ability to produce a quality work product in a prompt, safe and efficient manner.
Strong customer service skills.
Ability to problem solve.
Ability to work without supervision and shifting work priorities; deal appropriately with multiple deadlines.
Ability to maintain regular and reliable attendance.
Willingness to seek out and work with peers to determine and apply best practices.
Must be willing to work as a team member in a broader institutional setting to achieve divisional goals and objectives.
Possesses a commitment to the values associated with a nationally respected, liberal arts educational environment.
Attend training sessions and/or seminars to maintain or enhance skills that may be required for the successful operation of Facilities Management.
Must be able to be flexible when urgent requests arise.


PHYSICAL DEMANDS
Physical Demands Lift/Carry
Stand F (Frequently)
Walk F (Frequently)
Sit O (Occasionally)
Handling / Fingering O (Occasionally)
Reach Outward F (Frequently)
Reach Above Shoulder F (Frequently)
Climb F (Frequently)
Crawl O (Occasionally)
Squat or Kneel F (Frequently)
Bend F (Frequently)
10 lbs or less F (Frequently)
11-20 lbs F (Frequently)
21-50 lbs O (Occasionally)
51-100 lbs N (Not Applicable)
Over 100 lbs N (Not Applicable)
Push/Pull
12 lbs or less F (Frequently)
13-25 lbs F (Frequently)
26-40 lbs F (Frequently)
41-100 lbs N (Not Applicable)
N (Not Applicable) Activity is not applicable to this occupation.
O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)
F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)
C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)
Other Physical Requirements:
Vision (Near, Distance, Peripheral, Depth Perception)
Hearing (Auditory perception, or audition)


WORK ENVIRONMENT:
Primarily working in and around university building spaces. Hazards conditions such as bodily fluids, cleaning supplies or chemical materials could be encountered.

We are proud to recognize the active participation of faculty and staff in adding to the heritage of building and supporting vibrant, intellectual and creative lives for students and for ourselves. Principles of collaboration, respect for each other, diversity, freedom of expression, accountability and service guide the daily decisions and interactions across campus.

DePauw University, in affirmation of its commitment to excellence, endeavors to provide equal opportunity for all individuals in its hiring, promotion, compensation and admission procedures. Institutional decisions regarding hiring, promotion, compensation and admission will be based upon a person's qualifications and/or performance without regard to race, color, creed, religion, national origin, sexual orientation, disability, age, gender, gender identity or gender expression, except where religion, gender, or national origin is a bona fide occupational qualification.

DePauw University's goals and commitments are best served if the institution reflects the diversity of our society; hence, DePauw seeks diversity in all areas and levels of employment and abides by all local, state, and federal regulations concerning equal employment opportunities. The University admits, hires and promotes individuals upon their qualities and merits.

Employee Benefits Overview

There are many benefits offered to DePauw Employees.

For full time benefits eligible employees these benefits include medical, dental and vision insurance. Basic Life insurance, Accidental Death & Dismemberment (AD&D) and Long Term Disability are paid for by DePauw University. Full time employees may elect to purchase additional voluntary life insurance for themselves and their dependents.Additionalvoluntary benefits,Tuition Remission and Exchange, as well as Relocation Allowance are also employee benefits. Seethe Benefits Hub.

All employees may participate in the retirement savings plan, as well as employee discounts and access to University resources.

At DePauw, we recognize that our employees need to balance work and home. Please refer to University Policies forVacation Time,Personal Time(hourly)andSick Timepolicies in theEmployee Handbookfor more information on these and other benefits. When you need support, theCigna Employee Assistancebenefit is available to all employees and their households.

ENJOY ACCESS TO THE AMAZING FACILITIES AND PROGRAMS DEPAUW UNIVERSITY HAS TO OFFER, SUCH AS:
  • Welch Fitness Center and wellness classes
  • Indoor Tennis and Track Center
  • University Libraries
  • Peeler art galleries
  • Green Center for the Performing Arts events and programs
  • Ubben lecture series
  • Free athletic events
  • Bookstore and Starbucks (Greencastle) discounts
  • Employee discounted meal plan
  • Free parking
  • Nature park, including walking and biking trails
  • Personal duplicating and printing discounts

EEO is the law. Click here for more information.