Product Manager, Service Provider and SRX Platform This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett ...
Product Manager, Service Provider and SRX Platform This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett ...
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Managed Service Provider information
See salary details
$14.66 - $17.02
9% of jobs
$18.50 is the 25th percentile. Wages below this are outliers.
$17.02 - $19.38
25% of jobs
$19.38 - $21.74
10% of jobs
The median wage is $22.36 / hr.
$21.74 - $24.10
20% of jobs
$25.23 is the 75th percentile. Wages above this are outliers.
$24.10 - $26.46
22% of jobs
$26.46 - $28.82
2% of jobs
$28.82 - $31.18
7% of jobs
$31.18 - $33.54
1% of jobs
$33.54 - $35.90
1% of jobs
$35.90 - $38.26
1% of jobs
$38.26 - $40.63
1% of jobs
$14
$27
$40
How much do managed service provider jobs pay per hour?
What is a managed service provider?
A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.
What is a typical day like for someone working as a managed service provider?
A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.
What are the key skills and qualifications needed to thrive in the managed service provider position, and why are they important?
To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.
What cities are hiring for Managed Service Provider jobs?
Cities with the most Managed Service Provider job openings:
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Product Manager, Service Provider and SRX Platform
Alpharetta, GA • Hybrid
Full-time
Re-posted 3 days ago
Job description
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world.Our culture thrives onfinding new and better ways to accelerate what's next.We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.Open up opportunities with HPE.
Job Description:
Product Line Manager - HighEnd SRX & Service ProviderAbout HPEHewlett Packard Enterprise (HPE) is the global edgetocloud leader helping organizations connect, protect, analyze, and act on their data-wherever it lives. We bring together the power of AI, networking, and security to enable outcomes at enterprise and serviceprovider scale.
Our culture values bold ideas, diverse perspectives, and meaningful impact. At HPE, you'll have the flexibility to thrive personally while building products that secure some of the world's most critical networks.
The RoleWe are looking for an experiencedProduct Line Managerto lead theHighEnd SRX security portfolio, while also owning theService Provider (SP) security strategy built on SRX.
This role combinesplatform-level product ownershipwithverticalspecific strategic leadership. You will shape the longterm direction of SRX as a highperformance security platform across all segments, while defining how the SRX portfolio wins in Service Provider environments.
This is a highvisibility role with direct influence on executive strategy, customer success, and revenue growth.
What You'll OwnHighEnd SRX Product Line StrategyYou are theendtoend ownerof the HighEnd SRX portfolio across its full lifecycle.
You will:
- Define and drive thelongterm vision, roadmap, and investment strategyfor the HighEnd SRX platform
- Own portfolio decisions acrossfeatures, SKUs, pricing, margins, and transitions
- Lead product planning fromnew product definition through launch, growth, and endoflife
- Translate market and competitive insights intoclear differentiation and roadmap priorities
- Build and presentbusiness casesto secure funding and executive alignment
- Ensure tight alignment across engineering, supply chain, marketing, sales, and operations
You are thestrategic ownerof how SRX solves Service Provider security challenges.
You will:
- Define theSRX security strategy for the Service Provider segment
- Deeply understand SP customer environments and use cases, including:
- 5G and mobile core security
- Gi / SGi Firewalls and Security Gateways
- Roaming and interconnect security
- Largescale DDoS mitigation and threat prevention
- Shapeverticalspecific requirements, positioning, and value propositions
- Prioritize capabilities that delivercarriergrade scale, performance, automation, and reliability
- Partner with customers, sales teams, and field organizations to capture realworld requirements
- Represent HPE as atrusted security thought leaderfor Service Providers
- Authorclear, actionable product requirementsand work closely with engineering on execution
- Collaborate crossfunctionally to deliver highquality products with faster timetomarket
- Present roadmap, strategy, and results toVPlevel leadership and key customers
- Use customer feedback, support data, and market trends to continuously refine priorities
- Influence outcomes through credibility, data, and clarity-not authority alone
- A clearly differentiated HighEnd SRX portfolio that scales across enterprise and SP demands
- Strong executive confidence in SRX investment and roadmap decisions
- Service Providers choosing SRX for their most critical security workloads
- Products that balance innovation, operational excellence, and business performance
- 7+ years of Product Management experience, preferably in network security.
- Proven success owningcomplex, multiyear product lifecycles
- Experience working withService Providersor largescale data center environments
- Strong understanding of network security technologies (firewalls, IPS/IDP, threat prevention, malware protection)
- Deep familiarity with Service Provider security architectures and deployment models
- Experience defining bothhardware and softwareproduct requirements
- Knowledge of automation and integration with security management frameworks
- Handson exposure to Juniper SRX or similar platforms (Cisco, Palo Alto, Fortinet, Check Point, F5) strongly preferred
- Strategic thinker with strong business and financial acumen
- Comfortable influencing at theexecutive level
- Excellent written, verbal, and presentation skills
- Collaborative, customerfocused, and outcomedriven
- Proven ability tocreate and execute product strategies that drive measurable business outcomes, including revenue growth, market share, and margin performance
- Strong experience shaping strategy forService Provider and/or large data center markets, with a deep understanding of their scale, performance, and reliability challenges
- Wellversed in thenetwork security market, including customer deployment models, consumption and monetization strategies, and evolving industry trends
- Demonstrated success deliveringcomplex products to market, from concept through launch and sustained adoption
- Ability to forecast demand, define pricing and positioning, and successfully manage product transitions across lifecycle phases
- 7+ years of fulllifecycle Product Management experience, owning strategy, roadmap, execution, and endoflife decisions
- Skilled at defining bothhardware and software product requirements, authoring business plans, prioritizing features, and tracking delivery progress
- Strong customerbackwards mindset, translating realworld problems into differentiated product capabilities
- Experience balancing innovation with operational rigor to deliver predictable outcomes
- Strong understanding ofnetwork security technologies, architectures, and operational requirements
- Deep knowledge of networking and security services, including firewalls, IPS/IDP, web filtering, antivirus, antimalware, advanced threat protection, usability, and system management
- Indepth familiarity withService Provider security use cases, such as:
- 5G and mobile core security
- Security Gateways and Gi/SGi firewalls
- Roaming and interconnect security
- Largescale DDoS protection
- Good understanding ofsecurity solution integration with automation and orchestration frameworks
- Excellent presenter with the ability to communicate clearly atall levels-from engineers to executives and customers
- Strong written and verbal communication skills, with a reputation forlistening to understand
- Proven ability to collaborate and influence across a360degree stakeholder environment
- Highenergy, resilient leader who enjoys breaking barriers and driving momentum in evolving portfolios
- Strategic, critical thinker with strong problemsolving skills
- Naturally collaborative mindset with a track record ofcrossfunctional leadership and achievement
- Bachelor's degree in Computer Science, Engineering, or related field
- MBA or advanced technical degree preferred
- Preferred:Bay Area (San Jose)
- Flexible:Exceptional remote candidates considered across approved U.S. states
- Some travel required; relocation assistance may be available
Flexible: "Exceptional remote candidateswill be considered if not within a commutable distance to HPE site"
Why This Role Stands OutThis role is ideal for a senior Product Manager who wantstrue ownership-of a flagship security platformanda critical vertical strategy. You'll shape how SRX evolves technically while directly influencing how it secures the world's largest and most demanding networks.
If you want to build strategy, lead execution, and see your decisions matter at scale, this role delivers.
Additional Skills:
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
Job:
EngineeringJob Level:
TCP_05The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.- United States of America: Annual Salary USD 172,000 - 349,000 in California // 152,000 - 349,000 in Georgia & North Carolina & Texas
The listed salary range reflects base salary. Variable incentives may also be offered.
Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
No Fees Notice & Recruitment Fraud Disclaimer
It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendorswill never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process.The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.