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Managed Service Provider Jobs in Toronto, ON (NOW HIRING)

GAM Technical Services

Client Success Manager

Toronto, ON · On-site

  • Medical

  • Dental

  • PTO

About GAM Tech GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions. Our mission is to create fun, success ...

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Managed Service Provider information

See Toronto, ON salary details

$18.1K

$56.1K

$117.9K

How much do managed service provider jobs pay per year?

As of Aug 18, 2026, the average yearly pay for managed service provider in Toronto, ON is $56,118.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,650.00 and $64,417.00 per year, depending on experience, location, and employer.

What is a managed service provider?

A Managed Service Provider (MSP) job involves delivering outsourced IT services to businesses, including network management, cybersecurity, cloud computing, and technical support. MSP professionals ensure that clients' IT systems run efficiently, securely, and with minimal downtime. They may monitor infrastructure, troubleshoot issues, and implement technology solutions to meet business needs. Many MSP roles require a strong understanding of IT systems, problem-solving skills, and the ability to work with multiple clients.

What is a typical day like for someone working as a managed service provider?

A typical day for a Managed Service Provider involves monitoring client systems for any performance issues or security threats, responding to service tickets, conducting routine maintenance, and troubleshooting IT problems either remotely or on-site. You’ll often interact directly with clients to resolve urgent concerns, provide consultations, and implement technology solutions tailored to their needs. Collaboration with other IT professionals and vendors is common, particularly when deploying new software or resolving complex technical challenges. The fast-paced environment requires flexibility, time management, and a proactive approach to problem-solving.

What are the key skills and qualifications needed to thrive in the managed service provider position, and why are they important?

To thrive as a Managed Service Provider, you need expertise in IT infrastructure management, problem-solving, and client relationship management, typically supported by experience in networking, cybersecurity, and systems administration. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and IT certifications such as CompTIA, Microsoft, or Cisco is highly valued. Strong communication skills, customer service mindset, and the ability to manage multiple priorities simultaneously are crucial soft skills in this role. These qualities are essential for delivering reliable IT support, building client trust, and ensuring seamless business operations for clients.

What are the most commonly searched types of Managed Service Provider jobs in Toronto, ON?

The most popular types of Managed Service Provider jobs in Toronto, ON are:

Managed Service Provider jobs near you
Infographic showing various Managed Service Provider job openings in Toronto, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $56,118 per year, or $27 per hour.

Enterprise Account Manager - Telco Service Provider

MBR Partners

Toronto, ON • Remote

$150K - $350K/yr

Full-time

Re-posted 26 days ago

Job description

Our client is one of Europe's fastest-growing companies and provides open-source solutions and offers their own widely adopted Linux-based operating system. They provide licensed enterprise software products, commercial support, managed services, consulting and training services to customers who are deploying open source applications on the cloud, in their data centre, or to the connected device and IoT ecosystem.
We are seeking a sales professional to act as a sole contributor, engaging with Telecom Service Providers across the USA and Canada. Telecommunications is one of our clients' strongest sectors, and they are involved with many O-RAN, IoT, and Data Center initiatives (along with many other IT Digital Transformation / Infrastructure Transformation programs). Their customers include a Tier 1 Mobile Telco Service Provider in the United States.
In terms of the candidates, we are looking for people who have:
  • Empathy for the customer
  • High intellect (you must be willing to undertake and pass a GAI test)
  • Passion for technology
  • Teamwork
  • Energy
  • A strong sales track record or hitting targets
The Client's Linux OS is already very widely adopted, which gives us a credible basis for conversations in the market. Nevertheless, it requires real work for sales professionals to build on that adoption to create trusted and profitable commercial relationships with the enterprises in their territory.
The successful candidate will carry an annual bookings quota within their assigned territory. They should be able to travel regionally for client engagement, industry conferences, and internationally for company events.
They will be expected to demonstrate professionalism and effectiveness, to prospect accounts for new business, maintain and develop existing relationships, and work with colleagues and partners on account strategy. They must be comfortable selling enterprise software, open source, cloud, virtualisation, container technologies and technical software solutions to senior levels of the enterprise. There will be some lead generation support from sales development representatives, but the Sales Director / Enterprise Account Executive must be willing to prospect and drive their sales pipeline.
Location: remote
The client will engage by offering a local payroll.
Please ignore the salaries mentioned on the job board - there is flexibility for the right profile