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Remote Managed Service Provider Jobs in Nebraska

Remote- Customer Experience Service

Omaha, NE · Remote

$15.25 - $20.75/hr

In this role, you will assist with coordinating client requests, managing service details, and ... service questions. • Provide accurate information regarding processes, timelines, and ...

$143K/yr

By integrating our large portfolio of products, services and AI technology, we're creating smarter ... Provide regular performance updates, forecasts, and insights to internal and external stakeholders ...

$143K/yr

By integrating our large portfolio of products, services and AI technology, we're creating smarter ... Provide regular performance updates, forecasts, and insights to internal and external stakeholders ...

Account Executive

Omaha, NE · On-site +1

$100K - $140K/yr

Glad you asked! Opti9 is a leading systems integrator and managed service provider with an ... Flexible Work Options - Enjoy the flexibility of a hybrid schedule with a mix of remote and in ...

Cyber Security Review Program Lead

Omaha, NE · On-site +1

$106K - $143K/yr

... day remote. How you'll help move us forward: * Own the end-to-end design, governance, and ... Manage the relationship, execution, and oversight of our external managed service provider ...

Remote Services Coordinator

Omaha, NE · Remote

$19 - $24/hr

Coordinate with outside service providers * Assist with changes and special requests * Review ... Fully remote environment * Comprehensive onboarding * Training and continuing education * Access to ...

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Showing results 1-20

Remote Managed Service Provider information

What is a remote managed service provider?

A Remote Managed Service Provider (MSP) is a company or team that remotely manages a business's IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, data backup, and technical support, all from an offsite location. This allows businesses to focus on their core operations while experienced professionals maintain and secure their technology. Remote MSPs typically offer their services on a subscription basis, providing proactive support and minimizing downtime.

How does a remote managed service provider typically collaborate with client IT teams to ensure seamless service delivery?

Remote Managed Service Providers (MSPs) work closely with client IT teams through regular communication, ticketing systems, and scheduled virtual meetings to align on goals, resolve issues, and implement new technologies. They often use remote monitoring and management tools to proactively detect and address problems, minimizing downtime for clients. Successful collaboration involves clear documentation, shared protocols, and frequent updates, ensuring both the MSP and client teams are informed and responsive. Building trust and maintaining transparency are key to fostering strong partnerships and achieving seamless service delivery.

What are the key skills and qualifications needed to thrive as a remote managed service provider, and why are they important?

To thrive as a Remote Managed Service Provider, you need strong IT troubleshooting skills, a solid understanding of network and system administration, and relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Excellent communication, problem-solving, and time management skills help professionals coordinate with clients and resolve issues efficiently. These abilities are critical for delivering reliable support, maintaining system uptime, and ensuring client satisfaction in a remote environment.

What is the difference between Remote Managed Service Provider vs Network Administrator?

AspectRemote Managed Service ProviderNetwork Administrator
CredentialsCertifications like CompTIA Network+, Microsoft Certified, vendor-specific certificationsCertifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via remote tools, supporting multiple clientsTypically onsite or hybrid, managing internal network infrastructure
Employer & Industry UsageManaged service providers serving various industriesIn-house IT teams or organizations managing their own networks

The main difference is that a Remote Managed Service Provider offers outsourced IT support remotely across multiple clients, while a Network Administrator manages an organization's internal network infrastructure, often onsite. Both roles require similar certifications but differ in scope, environment, and employer type.

What are popular job titles related to Remote Managed Service Provider jobs in Nebraska?

For Remote Managed Service Provider jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Remote Managed Service Provider jobs in Nebraska look for?

The top searched job categories for Remote Managed Service Provider jobs in Nebraska are:

Infographic showing various Remote Managed Service Provider job openings in Nebraska as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Senior Channel Solutions Engineer

Trend Micro

Offutt Air Force Base, NE • Remote

$52.25 - $67.50/hr

Full-time

Medical, Retirement, PTO

Posted 13 days ago


Job description

TrendAI, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
At TrendAI, we're always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.
AI Fearlessly.


Position Summary

Trend AI is seeking a Senior Channel Solutions Engineer - X Service Provider to onboard, enable, and scale Managed Security Service Providers (MSSPs), Managed Service Providers (MSPs), Cloud Service Providers (CSPs) and Digital Forensics Incident Response (DFIR) partners. This role is purpose-built to strengthen Trend's services-led go-to-market strategy. The ideal candidate brings deep cybersecurity expertise, strong offensive security instincts, and experience working within or alongside managed security operations environments.

As a trusted technical advisor to our managed services ecosystem, you will guide partners in operationalizing Trend Vision One within multi-tenant environments, integrating with SOC workflows, and delivering measurable detection and response outcomes. You will serve as the technical bridge between partner needs and platform capabilities, driving scalable adoption, shared revenue growth, and long-term advocacy across the channel ecosystem.

Responsibilities

  • Serve as the primary technical advisor for MSSPs, MSPs, CSPs and Digital Forensics Incident Response partners, enabling them to evaluate, operationalize, and scale Trend's platform within managed service offerings.
  • Lead technical onboarding for new managed security partners, including architecture validation, multi-tenant design, SOC workflow alignment, and service-readiness assessments.
  • Develop a deep understanding of partner service models (managed detection, threat hunting, incident response retainers, cyber risk advisory) and align platform capabilities to support service monetization and operational excellence.
  • Support detection engineering, threat hunting alignment, and adversary simulation validation in collaboration with red teams, SOC analysts, and IR professionals.
  • Assist partners in integrating Trend Vision One with SIEM, SOAR, ticketing, automation pipelines, APIs, and other SOC tooling.
  • Provide guidance to partners engaging with cyber insurance carriers and underwriters, mapping platform capabilities to risk reduction, control validation, and insurability requirements.
  • Support partner-led Proof of Concepts (POCs), purple team exercises, and technical validation efforts to demonstrate measurable detection and response effectiveness.
  • Develop service-aligned enablement assets including managed security blueprints, deployment guides, demo flows, onboarding frameworks, and SOC integration playbooks.
  • Collaborate cross-functionally with Product, Engineering, Marketing, Channel, and Customer Success to ensure partner feedback informs roadmap and service-delivery enhancements.
  • Maintain deep knowledge of threat actor tactics, MITRE ATT&CK techniques, detection methodologies, competitive positioning, and emerging adversarial trends.
  • Travel within the U.S. for partner onboarding sessions, joint technical engagements, SOC workshops, and managed security ecosystem events.

Qualifications

  • Education: Bachelor's degree or equivalent experience in cybersecurity, computer science, information security, or related technical fields.
  • Experience: 5+ years of experience in cybersecurity engineering, Solutions Engineering, SOC operations, Incident Response, red teaming, or managed security environments.
  • Partner Experience: Proven experience working with MSSPs, MDR providers, IR firms, or security consultancies.
  • Technical Knowledge: Strong understanding of XDR, SIEM, EDR, cloud security, threat intelligence, and detection engineering principles.
  • Architecture: Experience designing or supporting multi-tenant managed security architectures.
  • SOC Familiarity: Hands-on familiarity with SOC workflows, ticketing systems, telemetry pipelines, and response orchestration.
  • Cloud Knowledge: Strong knowledge of public cloud environments (AWS, Azure, GCP).
  • Skills: Excellent communication and presentation skills, with the ability to engage highly technical audiences including SOC analysts, red team operators, and CISO-level stakeholders.
  • Adaptability: Ability to rapidly learn evolving adversary techniques and adapt platform positioning accordingly.

Bonus Qualifications

  • RMM/PSA tool experience, with knowledge of MSP operations and software deployment via Remote Management and Monitoring tools.

  • Red team experience, adversary emulation background, or penetration testing expertise.
  • Certified Ethical Hacker (CEH), OSCP, or other offensive security certifications.
  • Direct experience in Incident Response or threat hunting roles.
  • Experience supporting cyber insurance assessments, risk quantification frameworks, or underwriting conversations.
  • Hands-on experience with API integrations, scripting, automation, or lightweight coding (Python, Bash, PowerShell).
  • Experience building managed security service offerings, SOC runbooks, or service blueprints.
  • Familiarity with MITRE ATT&CK, detection tuning, and purple team collaboration.
  • Knowledge of compliance and regulatory frameworks (SOC2, NIST, ISO 27001, PCI, HIPAA).
  • Experience applying AI/ML or LLM-driven workflows to SOC automation or managed detection operations.

Preferred Certifications

  • CISSP, CEH, OSCP, CCSP, Security+, CySA+, CISM, CISA, or other ISACA certifications.
  • GIAC certifications (GCED, GCIA, GCIH, GPEN, etc.).
  • AWS Solutions Architect, Azure Architect, or GCP Professional Cloud Architect.
  • Cloud Security or Kubernetes security certifications.

What We Offer You

You're important to us. What matters to you, matters to us too. Trend AI provides benefit options for you and your family. Here are some of the top-rated benefits that employees enjoy today:

  • Comprehensive health benefits and paid time off package
  • Pre-partum, maternity, parental, medical leave and adoption assistance
  • Mental Health Wellness Program & Annual Wellness Incentive
  • 401(k) with company match
  • Pet Insurance
  • Collaborative and innovative culture

We are committed to fostering a professional, respectful, and inclusive work environment that promotes collaboration and high performance. We value diverse backgrounds and perspectives and welcome candidates who bring unique strengths and experiences. If you're excited about this role and believe you can contribute and grow with us, we encourage you to apply.

Be Passionate. Be Innovative. Be a Trender.

This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa).

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.