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Remote Managed Service Provider Jobs in Raleigh, NC

SAS

Enablement and Integration Engineer

Cary, NC · On-site +1

$97K - $131K/yr

... Services team, you will onboard, migrate, and upgrade customers across hosted and remote managed ... providing other first-level consulting also required. * Bachelor's degree in computer science or ...

SAS

Senior Cloud Technical Lead

Cary, NC · On-site +1

About the job The SAS Cloud Operations team is looking for a Senior Cloud Technical Lead to provide ... and ensure service quality for hosted and remote managed customers. * Contribute to customer ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

IQVIA

Senior Data Team Lead (Remote)

Durham, NC · Remote

$86K - $217K/yr

Hiring multiple Senior Data Team Leads across our FSP (Functional Service Provider) and Traditional ... What You'll Do * Lead data management for complex, global clinical trials from study setup to ...

IQVIA

Senior Data Team Lead (Remote)

Raleigh, NC · Remote

$86K - $217K/yr

Hiring multiple Senior Data Team Leads across our FSP (Functional Service Provider) and Traditional ... What You'll Do * Lead data management for complex, global clinical trials from study setup to ...

HMG Careers

Remote Sales and Service Advisor

Garner, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

HMG Careers

Remote Sales and Service Advisor

Clayton, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

HMG Careers

Remote Sales and Service Advisor

Bailey, NC · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Ongoing training and mentorship from experienced managers * High-quality leads provided with no ...

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All JobsManaged Service Provider JobsRemote Managed Service Provider JobsRemote Managed Service Provider Jobs in Raleigh, NC

Remote Managed Service Provider information

See Raleigh, NC salary details

$14

$26

$39

How much do remote managed service provider jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote managed service provider in Raleigh, NC is $26.38, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.85 per hour, depending on experience, location, and employer.

What is a remote managed service provider?

A Remote Managed Service Provider (MSP) is a company or team that remotely manages a business's IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, data backup, and technical support, all from an offsite location. This allows businesses to focus on their core operations while experienced professionals maintain and secure their technology. Remote MSPs typically offer their services on a subscription basis, providing proactive support and minimizing downtime.

What is the difference between Remote Managed Service Provider vs Network Administrator?

AspectRemote Managed Service ProviderNetwork Administrator
CredentialsCertifications like CompTIA Network+, Microsoft Certified, vendor-specific certificationsCertifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via remote tools, supporting multiple clientsTypically onsite or hybrid, managing internal network infrastructure
Employer & Industry UsageManaged service providers serving various industriesIn-house IT teams or organizations managing their own networks

The main difference is that a Remote Managed Service Provider offers outsourced IT support remotely across multiple clients, while a Network Administrator manages an organization's internal network infrastructure, often onsite. Both roles require similar certifications but differ in scope, environment, and employer type.

What are the key skills and qualifications needed to thrive as a remote managed service provider, and why are they important?

To thrive as a Remote Managed Service Provider, you need strong IT troubleshooting skills, a solid understanding of network and system administration, and relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Excellent communication, problem-solving, and time management skills help professionals coordinate with clients and resolve issues efficiently. These abilities are critical for delivering reliable support, maintaining system uptime, and ensuring client satisfaction in a remote environment.

How does a remote managed service provider typically collaborate with client IT teams to ensure seamless service delivery?

Remote Managed Service Providers (MSPs) work closely with client IT teams through regular communication, ticketing systems, and scheduled virtual meetings to align on goals, resolve issues, and implement new technologies. They often use remote monitoring and management tools to proactively detect and address problems, minimizing downtime for clients. Successful collaboration involves clear documentation, shared protocols, and frequent updates, ensuring both the MSP and client teams are informed and responsive. Building trust and maintaining transparency are key to fostering strong partnerships and achieving seamless service delivery.

What are popular job titles related to Remote Managed Service Provider jobs in Raleigh, NC?

For Remote Managed Service Provider jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Managed Service Provider jobs in Raleigh, NC look for?

The top searched job categories for Remote Managed Service Provider jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Managed Service Provider jobs?

Cities near Raleigh, NC with the most Remote Managed Service Provider job openings:

Remote Managed Service Provider jobs near you
Infographic showing various Remote Managed Service Provider job openings in Raleigh, NC as of August 2026, with employment types broken down into 68% Full Time, and 32% Part Time. Highlights an 100% Remote job distribution, with an average salary of $54,878 per year, or $26.4 per hour.

Enablement and Integration Engineer

SAS

Cary, NC • On-site, Remote

$97K - $131K/yr

Full-time

Medical, Dental

Posted 9 days ago

Job description

Enablement and Integration Engineer- Hybrid, Cary, NC

Nice to meet you! 

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. 

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. 

About the job 

As an Enablement and Integration Engineer on the SAS Managed Cloud Activation and Enablement Services team, you will onboard, migrate, and upgrade customers across hosted and remote managed environments. 

You will use your technical expertise to install, integrate, manage, and troubleshoot SAS and third-party enterprise software solutions. Working with customers, developers, analysts, implementation teams, R&D, and vendors, you will help define technical requirements, resolve delivery risks, and ensure solutions meet customer needs and SAS hosting standards. 

You will also support sales opportunity reviews, conduct upgrade and migration planning, estimate costs, update documentation, and process ad-hoc operational requests. As a customer advocate, you will help improve our tools, processes, and services while enabling customers to maximize the value of their SAS investment. 

As an Enablement Integration Engineer, you will: 

  • Lead the technical onboarding, migration, and upgrade of SAS Managed Cloud customers across hosted and remote managed environments. 

  • Define and validate project scope, confirm requests align with downstream team capabilities, identify required resources, and address technical risks or roadblocks. 

  • Install, configure, integrate, administer, maintain, and troubleshoot SAS and third-party enterprise software based on technical documentation and customer requirements. 

  • Collaborate directly with customers, analysts, developers, implementation teams, support organizations, R&D, and third-party vendors to deliver effective technical solutions. 

  • Review sales opportunities before contract finalization to ensure proposed technologies - including Kubernetes, cloud storage, networking, and identity and access management - meet customer requirements and SAS hosting standards. 

  • Evaluate and plan upgrades and migrations for hosted SAS environments, ensuring software compatibility, operational readiness, and minimal customer disruption. 

  • Develop infrastructure, software, and service cost estimates to support accurate planning, budgeting, and project profitability tracking. 

  • Maintain technical and operational documentation while improving tools, processes, services, and delivery capabilities. 

  • Manage operational and ad-hoc requests through Jira and ServiceNow, including software order reviews, server decommissioning, CMDB updates, and documentation changes. 

  • Serve as a customer advocate by communicating clearly with global internal and external stakeholders and helping customers maximize the value of their SAS investment. 

  • Contribute to team success by sharing knowledge, mentoring colleagues, removing obstacles, and identifying innovative ways to improve the customer and employee experience. 

  • Develop technical expertise through hands-on learning, collaboration with R&D, cross-team assignments, and individualized professional development plans. 

  • Work flexible hours, including occasional weekends, when required to support global customers and critical delivery activities.

  • Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Required qualifications 

  • US Citizen required. 

  • 5+ years of experience with UNIX or Linux supporting enterprise class applications and experience with complex architectures within Cloud and Hosting Technologies (Microsoft Azure, AWS, etc.) PowerShell, Unix shell scripting and debugging. 

  • 1 year of experience with Kubernetes, container-based applications, and/or container orchestration tools 

  • 5+ years of experience in systems support, users support, customer support, consulting or training for enterprise class software and/or hardware. 

  • 2+ years in end user and system administrator consulting or providing other first-level consulting also required. 

  • Bachelor’s degree in computer science or related quantitative field. 

  • Technical knowledge of internal workings, diagnostic tools and features of complex systems. 

  • Aptitude for visualization of solutions for complex problems. 

  • Understand the interdependencies between multiple systems and software within a computing infrastructure. 

  • Equivalent combination of related education, training and experience may be considered in place of the above qualifications. 

Preferred qualifications 

  • Azure Certifications 

  • Linux Certification 

  • ITL v3/v4 Foundation Certification 

  • Awareness/Experience in installing and using SAS software and solutions 

  • Working knowledge of Python and Ansible for automation 

  • ITSM Technologies (JIRA, ServiceNow) awareness and usage. 

World-class benefits   

Highlights include... 

  • Comprehensive medical, prescription, dental and visi

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