Raleigh, NC · On-site +1
$80K - $82K/yr
... fast-paced MSP environment. Primary responsibilities: - Prioritize, work, and resolve Level 2-3 ... Remote Requirements Must have 5 years of industry experience with at least 2 years in a MSP ...
Raleigh, NC · On-site +1
$80K - $82K/yr
... fast-paced MSP environment. Primary responsibilities: - Prioritize, work, and resolve Level 2-3 ... Remote Requirements Must have 5 years of industry experience with at least 2 years in a MSP ...
Raleigh, NC · Remote
$48K - $55K/yr
... MSP) which creates true partnerships with its clients. Constantly building on our 13+ years of ... With technicians on the ground throughout the country we offer in-person as well as remote support.
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Raleigh, NC · Remote
$48K - $55K/yr
... MSP) which creates true partnerships with its clients. Constantly building on our 13+ years of ... With technicians on the ground throughout the country we offer in-person as well as remote support.
Raleigh, NC · On-site +1
$48K - $55K/yr
... MSP) which creates true partnerships with its clients. Constantly building on our 13+ years of ... With technicians on the ground throughout the country we offer in-person as well as remote support.
Raleigh, NC · On-site +1
$48K - $55K/yr
... MSP) which creates true partnerships with its clients. Constantly building on our 13+ years of ... With technicians on the ground throughout the country we offer in-person as well as remote support.
$25.4K - $52K
0% of jobs
$52K - $78.5K
0% of jobs
$78.5K - $105.1K
0% of jobs
$105.1K - $131.7K
2% of jobs
$157.9K is the 25th percentile. Wages below this are outliers.
$131.7K - $158.2K
23% of jobs
The median wage is $180.5K / yr.
$158.2K - $184.8K
29% of jobs
$184.8K - $211.3K
18% of jobs
$218.8K is the 75th percentile. Wages above this are outliers.
$211.3K - $237.9K
8% of jobs
$237.9K - $264.5K
9% of jobs
$264.5K - $291K
6% of jobs
$291K - $317.6K
3% of jobs
$25.4K
$196.6K
$317.6K
A Remote MSP (Managed Service Provider) job involves managing and supporting IT services for businesses from a remote location. Responsibilities often include monitoring networks, providing cybersecurity, troubleshooting technical issues, and maintaining cloud or on-premises infrastructure. Remote MSP professionals work with multiple clients, ensuring their IT systems run smoothly and securely. This role typically requires strong problem-solving skills, knowledge of IT management tools, and experience with remote troubleshooting.
To thrive as a Remote MSP (Managed Service Provider), you need strong technical skills in IT support, network administration, and cybersecurity, typically backed by relevant certifications like CompTIA A+, Network+, or Microsoft Certified Professional. Experience with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms is commonly required. Outstanding problem-solving abilities, effective communication, and self-motivation are valuable soft skills in this position. These competencies ensure efficient remote service delivery, proactive issue resolution, and high client satisfaction in a virtual work environment.
Remote MSP professionals typically handle a variety of daily tasks, such as monitoring client networks, responding to helpdesk tickets, conducting routine system maintenance, and troubleshooting technical issues. They often collaborate virtually with clients and internal teams to resolve incidents quickly and efficiently. One common challenge is efficiently prioritizing and managing multiple client requests while maintaining clear communication across remote channels. Adaptability and strong time management are key to balancing proactive service delivery with reactive problem-solving in this dynamic role.
$80K - $82K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 16 days ago
8.1
Based on 44 frontline employees who took The Breakroom Quiz
90th of 204 rated software companies
Get the full story on Breakroom
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Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.
Computer and computer peripheral equipment and software wholesalers
1,001 - 5,000 Employees
Dayton, OH, US
1866
