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Desktop Administrator Jobs in Raleigh, NC (NOW HIRING)

Nam Info Inc

Azure Virtual Desktop Engineer

Raleigh, NC · On-site

This role focuses on Azure Virtual Desktop (AVD / VDI), Microsoft Windows, macOS, Intune, Autopilot ... Administer Jamf Pro for macOS fleet management, including profiles, packages, scripts, patching ...

Wintellisys

Service Desk Technician

Morrisville, NC

Ability to accept initiates, work and complete IT projects within the scope and experience level appropriate for a mid-senior level desktop administrator. Must complete these projects in a timely ...

Infojini Inc

System Administrator

Durham, NC

System Administrator Location: Durham, NC Duration: 12+ Months Contract. Client: Direct Client ... Experience deploying and maintaining enterprise virtual desktop infrastructure environments.

Infojini Inc

system administrator

Raleigh, NC · On-site

They are seeking a System Administrator for a 12-month contract position in Raleigh, NC, responsible for managing Active Directory, maintaining enterprise virtual desktop infrastructure, and ...

Infojini Inc

System Administrator

Durham, NC · On-site

They are seeking a System Administrator to manage and configure system environments, focusing on Active Directory administration and enterprise virtual desktop infrastructure. Responsibilities : • ...

Infojini Inc

system administrator

Raleigh, NC

We are Looking for system administrator position based in Raleigh NC for 12-month contract position ... Experience deploying and maintaining enterprise virtual desktop infrastructure environments.

krg technology inc

Desktop Support- level 1

Cary, NC

$18.75 - $23.75/hr

We are looking for Desktop Support - Cary , NC for the below mentioned . Kindly forward me your resume, rate and contact details for further process. I also request you to forward this opportunity to ...

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All JobsDesktop Administrator JobsDesktop Administrator Jobs in Raleigh, NC

Desktop Administrator information

See Raleigh, NC salary details

$18

$33

$53

How much do desktop administrator jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for desktop administrator in Raleigh, NC is $33.51, according to ZipRecruiter salary data. Most workers in this role earn between $25.91 and $37.84 per hour, depending on experience, location, and employer.

What is the difference between Desktop Administrator vs Network Administrator?

AspectDesktop AdministratorNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentFocuses on individual desktops, laptops, and user supportManages network infrastructure, servers, and connectivity
Employer & Industry UsageIT support teams in various industries, corporate environmentsNetwork teams in organizations with complex network needs

While both roles support IT infrastructure, a Desktop Administrator primarily manages end-user devices and provides user support, whereas a Network Administrator oversees network systems and connectivity. The roles often collaborate but focus on different aspects of IT management.

What are some common challenges faced by a Desktop Administrator in managing a large organization's IT environment?

Desktop Administrators in large organizations often encounter challenges such as managing a wide variety of hardware and software configurations, ensuring timely software updates and security patches across all endpoints, and efficiently handling user support requests. Balancing proactive maintenance with reactive troubleshooting is a key part of the role, as is maintaining clear documentation. Additionally, coordinating with network and server teams is essential to resolve complex issues and to implement organization-wide IT policies effectively.

What is a Desktop Administrator?

A Desktop Administrator is an IT professional responsible for managing, maintaining, and troubleshooting computer desktops and related hardware within an organization. They handle software installations, updates, security patches, and user support for desktop-related issues. Their role ensures that all desktop systems are running efficiently and securely, supporting the daily operations of employees. Desktop Administrators often work closely with other IT staff to implement company policies and resolve technical problems.

What are the key skills and qualifications needed to thrive as a Desktop Administrator, and why are they important?

To thrive as a Desktop Administrator, you need strong knowledge of operating systems, hardware troubleshooting, and network fundamentals, typically supported by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools such as Active Directory, SCCM, remote desktop software, and ticketing systems is essential. Excellent problem-solving abilities, customer service orientation, and effective communication skills help Desktop Administrators stand out. These skills are vital for ensuring reliable IT support, minimizing downtime, and maintaining smooth day-to-day operations for end users.

What Is a Desktop Administrator?

A desktop administrator is responsible for the management of user workstations for an organization. Desktop administration or DA job duties involve configuring and overseeing network connections, data management, user settings, and security. You also handle technical support issues for users as they arise. The qualifications to begin a career as a desktop administrator include a bachelor’s degree in computer science or a related field. To succeed in this job, you need excellent customer service and critical thinking skills as well as experience working with a variety of computer software and cloud environments.

More about Desktop Administrator jobs
What are the most commonly searched types of Desktop Administrator jobs in Raleigh, NC? The most popular types of Desktop Administrator jobs in Raleigh, NC are:
What are popular job titles related to Desktop Administrator jobs in Raleigh, NC? For Desktop Administrator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Desktop Administrator jobs in Raleigh, NC look for? The top searched job categories for Desktop Administrator jobs in Raleigh, NC are:
Desktop Administrator jobs near you
Infographic showing various Desktop Administrator job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $69,705 per year, or $33.5 per hour.
Lab Windows Desktop Administrator

Lab Windows Desktop Administrator

Milestone Technologies, Inc.

Apex, NC • On-site

$50/hr

Other

PTO

Posted 10 days ago

Job description

Job Title: Lab Windows Desktop Administrator

Location: Apex, North Carolina (Holly Springs)

Duration: 6-month W2 Contract (No C2C/No Visa Sponsorship/No Student Sponsorship)

Team: Part of the Enterprise Benchtop Services & Ops DTI team

Work Hours: Primarily Monday–Friday, 8:00 am to 5:00 pm, with flexibility for non-standard or extended hours as needed.

Pay: Up to $50/hr. (No PTO and No Paid Holidays)


The ideal candidate will have strong IT skills with experience in Active Directory (AD), networking, Windows administration, and customer support. GMP/GLP experience is required, with hands-on experience supporting laboratory systems such as Empower, LIMS, and LEM. The majority of the role will focus on supporting Empower and/or LIMS systems, so deep technical experience in these platforms is highly preferred. Candidates should also be comfortable troubleshooting technical issues, supporting end users, and working in regulated scientific or laboratory environments. A 14-question technical screening is required for submission.


About the Role

Milestone is seeking an experienced and technically adept Life Sciences Business Systems IS Admin to join the Enterprise Benchtop Services team. This position supports commercial manufacturing, laboratories, and benchtop environments, managing mission-critical systems in a regulated (GxP/GMP) environment. You will work cross-functionally with Manufacturing, Quality, Engineering, and Digital Tech teams to install, configure, validate, and support lab and manufacturing systems.


Key Responsibilities

System Administration & Support

  • Perform Windows administration for lab and manufacturing systems, including Windows 10/11 and Windows Server platforms.
  • Act as system owner for LIMS, Empower, Maximo, ServiceNow, HP ALM, and potentially MES platforms.
  • Administer user accounts, group policies, license management, and patch deployments via SCCM.
  • Manage qualification processes including IQ, OQ, and electronic validation documentation.
  • Provide Tier 1 and 2 technical support and troubleshooting for lab instruments and systems.
  • Coordinate anti-virus deployments, network setups (TCP/IP), and firewall configurations.


Project Work & Integration

  • Drive lab data remediation efforts, automating data transfer from instrument controllers to enterprise storage.
  • Lead or support Windows 11 upgrades for GxP lab systems.
  • Collaborate with instrument vendors for system configuration, upgrades, and lifecycle support.
  • Engage in system readiness assessments, GxP validation efforts, and risk assessments.
  • Participate in workshops, system design reviews, and user acceptance testing.


Documentation & Compliance

  • Document system configurations, SOPs, validation scripts, and system architecture.
  • Maintain accurate inventory via ServiceNow and align with lab asset management practices.
  • Ensure systems meet GMP, GxP, cybersecurity, and data integrity standards.
  • Track all service and support tickets in ServiceNow and actively participate in daily Agile standups using Jira.


Required Qualifications

  • Bachelor’s degree + 2 years’ experience, Associate’s + 6 years, or HS diploma + 8 years in IT, Engineering, or related fields.
  • 5+ years of Windows system administration in GxP/GMP life sciences environments.
  • Experience with Windows OS (Win10, Win11, Windows Server), SCCM, and ServiceNow.
  • Hands-on support of laboratory computers and benchtop instruments.
  • Strong understanding of networking principles, including TCP/IP and domain configurations.
  • Physical capability to handle hardware tasks (ability to lift up to 40 lbs).


Preferred Experience & Skills

  • Administration of LIMS, Empower, ELN, Waters systems, or MES.
  • Knowledge of system validation, ITIL framework, and regulated (GMP/GxP/GLC) environments.
  • Experience with cybersecurity, firewalls, server environments, and VMWare platforms.
  • Familiarity with scripting and automation using PowerShell, Batch, Python, or SQL.
  • Prior experience with system integration and lifecycle management in laboratory environments.
  • Certifications such as A+, CompTIA+, MCSE, or Cisco (CCNA).


Soft Skills & Attributes

  • Technically curious, proactive, and highly collaborative.
  • Exceptional problem-solving and communication skills.
  • Strong customer service mindset with a “white-glove” support approach.
  • Ability to work independently and manage shifting priorities in a dynamic environment.
  • Attention to detail, excellent organizational skills, and thorough documentation habits.


Tools & Platforms:

ServiceNow, Jira, MS Teams, MS Office 365, SCCM, VMWare, LIMS, Empower, Maximo, HP ALM, MES platforms


The estimated pay range for this position is USD $48.00/Hr. - USD $50.00/Hr. Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.

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