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Desktop Administrator Jobs in Raleigh, NC (NOW HIRING)

This role focuses on Azure Virtual Desktop (AVD / VDI), Microsoft Windows, macOS, Intune, Autopilot ... Administer Jamf Pro for macOS fleet management, including profiles, packages, scripts, patching ...

Modern Desktop Administrator, HDI Support Center Manager. * Technical Skills: Troubleshooting Windows/MacOS, Active Directory, networking fundamentals. * Soft Skills: Strong leadership, communication ...

Ability to accept initiates, work and complete IT projects within the scope and experience level appropriate for a mid-senior level desktop administrator. Must complete these projects in a timely ...

System Administrator Location: Durham, NC Duration: 12+ Months Contract. Client: Direct Client ... Experience deploying and maintaining enterprise virtual desktop infrastructure environments.

They are seeking a System Administrator for a 12-month contract position in Raleigh, NC, responsible for managing Active Directory, maintaining enterprise virtual desktop infrastructure, and ...

They are seeking a System Administrator to manage and configure system environments, focusing on Active Directory administration and enterprise virtual desktop infrastructure. Responsibilities : • ...

Desktop support

Cary, NC

$18.75 - $23.75/hr

Company Description Thanks & Regards nandha KRG Technologies, Inc., 661 367 8000 Ext :304 support laptop and desktop strong experience in Mac Qualifications MAC SUPPORT Additional Information HCL ...

We are Looking for system administrator position based in Raleigh NC for 12-month contract position ... Experience deploying and maintaining enterprise virtual desktop infrastructure environments.

Desktop Support- level 1

Cary, NC

$18.75 - $23.75/hr

We are looking for Desktop Support - Cary , NC for the below mentioned . Kindly forward me your resume, rate and contact details for further process. I also request you to forward this opportunity to ...

Desktop Support

Raleigh, NC

$19.75 - $25/hr

Desktop Support Analyst Location: Raleigh NC Duration: 12+ Months Client: Direct Client . Required Skills Skilled in different types of computer hardware, software, peripherals and components ...

Desktop Support Location: Raleigh NC Duration: 11+ months contract position Client : Direct Client Customer Desktop Support - Uses technical expertise and understanding of business needs to evaluate ...

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Desktop Administrator information

See Raleigh, NC salary details

$18

$33

$53

How much do desktop administrator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for desktop administrator in Raleigh, NC is $33.51, according to ZipRecruiter salary data. Most workers in this role earn between $25.91 and $37.84 per hour, depending on experience, location, and employer.

What is the difference between Desktop Administrator vs Network Administrator?

AspectDesktop AdministratorNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentFocuses on individual desktops, laptops, and user supportManages network infrastructure, servers, and connectivity
Employer & Industry UsageIT support teams in various industries, corporate environmentsNetwork teams in organizations with complex network needs

While both roles support IT infrastructure, a Desktop Administrator primarily manages end-user devices and provides user support, whereas a Network Administrator oversees network systems and connectivity. The roles often collaborate but focus on different aspects of IT management.

What are some common challenges faced by a desktop administrator in managing a large organization's IT environment?

Desktop Administrators in large organizations often encounter challenges such as managing a wide variety of hardware and software configurations, ensuring timely software updates and security patches across all endpoints, and efficiently handling user support requests. Balancing proactive maintenance with reactive troubleshooting is a key part of the role, as is maintaining clear documentation. Additionally, coordinating with network and server teams is essential to resolve complex issues and to implement organization-wide IT policies effectively.

What is a desktop administrator?

A Desktop Administrator is an IT professional responsible for managing, maintaining, and troubleshooting computer desktops and related hardware within an organization. They handle software installations, updates, security patches, and user support for desktop-related issues. Their role ensures that all desktop systems are running efficiently and securely, supporting the daily operations of employees. Desktop Administrators often work closely with other IT staff to implement company policies and resolve technical problems.

How much does a desktop administrator make?

A desktop administrator typically earns between $50,000 and $80,000 annually, depending on experience, location, and certifications. They are responsible for managing and troubleshooting desktop systems, often requiring knowledge of operating systems, hardware, and remote management tools.

What are the key skills and qualifications needed to thrive as a desktop administrator?

To thrive as a Desktop Administrator, you need strong knowledge of operating systems, hardware troubleshooting, and network fundamentals, typically supported by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools such as Active Directory, SCCM, remote desktop software, and ticketing systems is essential. Excellent problem-solving abilities, customer service orientation, and effective communication skills help Desktop Administrators stand out. These skills are vital for ensuring reliable IT support, minimizing downtime, and maintaining smooth day-to-day operations for end users.

What is a desktop administrator?

A desktop administrator is responsible for the management of user workstations for an organization. Desktop administration or DA job duties involve configuring and overseeing network connections, data management, user settings, and security. You also handle technical support issues for users as they arise. The qualifications to begin a career as a desktop administrator include a bachelor’s degree in computer science or a related field. To succeed in this job, you need excellent customer service and critical thinking skills as well as experience working with a variety of computer software and cloud environments.

What are the most commonly searched types of Desktop Administrator jobs in Raleigh, NC? The most popular types of Desktop Administrator jobs in Raleigh, NC are:
What job categories do people searching Desktop Administrator jobs in Raleigh, NC look for? The top searched job categories for Desktop Administrator jobs in Raleigh, NC are:
Infographic showing various Desktop Administrator job openings in Raleigh, NC as of August 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $69,705 per year, or $33.5 per hour.

$18.75 - $23.75/hr

Contractor

Re-posted 17 days ago


Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Primary Skills: 

Should have experience into Desktop/ Desk side support/ Windows experience (Windows Based)

Should have experience in working in enterprise call centre environment. 

 Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer's end users

Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution.

Administer and provide User account provisioning.

1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks.

Phone support experience necessary.

ITIL knowledge of V2 or V3. Especially on Service Desk, Incident, Problem, and Change Management

Technical helpdesk or technical call center experience is necessary.

Disciplined, systematic problem solving skills required.

Hands-on work experience with the following: 

Windows Operating systems

Clients: Windows7, Windows Vista, Windows XP, Windows 2000 

Servers: Windows 2000, Windows 2003, Windows 2008, 

Knowledge of Active Directory, Exchange 2003/2007

ITSM ticketing tools such as Remedy, HP Service Centre, Peregrine Service Centre  

User account creation for Active Directory, Exchange Mailboxes, Distribution lists

Remote desktop connectivity applications like SMS, Bombard, WebEx, Live Meeting, and Windows Native tools 

MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio

Internet browsers (e.g. Explorer, Chrome, Firefox), 

VPN and remote dial-in users

Support for laptop, desktops, and printers

Others: Adobe Acrobat and other common desktop applications like WinZip, etc. 


Qualifications

Desktop support Level 1

Additional Information

Client : HCL America; This is a Contract-to-Hire role.





Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992