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Desktop Administrator Jobs in Raleigh, NC (NOW HIRING)

Cushman & Wakefield

Planon Administrator

Raleigh, NC

$115K/yr

Job Title Planon Administrator Summary We are seeking an experienced Planon System Administrator to manage, configure, and support our client's Planon Integrated Workplace Management System (IWMS)

Cushman & Wakefield

Planon Administrator

Raleigh, NC · On-site

$115K/yr

Job Title Planon Administrator Summary We are seeking an experienced Planon System Administrator to manage, configure, and support our client's Planon Integrated Workplace Management System (IWMS)

Cushman & Wakefield

Planon Administrator

Raleigh, NC · On-site

$115K/yr

Job Title Planon Administrator Summary We are seeking an experienced Planon System Administrator to manage, configure, and support our client's Planon Integrated Workplace Management System (IWMS)

Easterseals UCP

Systems Administrator

Morrisville, NC

$75/hr

We are seeking a Systems Administrator to join our team. This position is mostly remote in North Carolina with intermittent travel possible to Morrisville, NC. This isn't just a job -- you will be ...

City of Durham

Microsoft Identity Administrator

Durham, NC · Hybrid

$79K - $122K/yr

The Microsoft Identity Administrator is responsible for overseeing and maintaining the City of Durham's enterprise identity and access management infrastructure. This position serves as the primary ...

Easterseals UCP

Systems Administrator

Morrisville, NC · On-site

$75/hr

We are seeking a Systems Administrator to join our team. This position is mostly remote in North Carolina with intermittent travel possible to Morrisville, NC. This isn't just a job - you will be ...

CEDENT

LIMS Administrator

Durham, NC · On-site

LIMS ADMINISTRATOR MUST HAVE SKILLS * Experience with SCC (Soft Computer) LIMS, particularly version 4.x * Experience with modules DxPath and Flow (required) * Strong knowledge of file builds, system ...

NC SECU

Lead Systems Administrator

Raleigh, NC · On-site

The Lead Systems Admin drives the design and implementation of robust, secure, and scalable server environments. This role balances deep technical work across platforms with leadership of ...

HCL America Inc

Service Desk or Helpdesk

Cary, NC

$18.50 - $25/hr

... user, desktop support Supporting and maintaining MS Server/Desktops Supporting and maintaining ... Create and administer LAN (Domain) accounts of the users. Create and administer various shared ...

Ram Jack

Production Administrator

Durham, NC · On-site

$43K - $45K/yr

Our Durham NC, franchise is looking for applicants to fill the Production Administrator role. This is mainly an in office role. Responsibilities * Reviewing contracts/ engineering for each project

HCL America Inc

Service Desk or Helpdesk

Cary, NC · On-site

$18.50 - $25/hr

... user, desktop support • Supporting and maintaining MS Server/Desktops • Supporting and ... and administer various shared resources e.g. Distribution Lists, Directories and provide ...

Procom Consultants Group

Wintel Admin

Durham, NC

... Admin On behalf of our client, Procom Services is searching for a Wintel Admin for a contract opportunity in Durham, NC Wintel Admin Job Details Carry out high to complex level tasks in ...

Next Step Systems

VDI Operator, Citrix

Durham, NC · On-site

Responsibilities: - The Virtual Desktop Infrastructure Operator will perform Level 3 Support for the Citrix and NetScaler environment. - The VDI Operator will assist with day to day support ...

Relay

Finance Systems Administrator

Raleigh, NC

About the Role We're looking for a Finance Systems Administrator to join our IT & Security organization as the dedicated technical owner of our NetSuite environment. Reporting to the Senior Manager ...

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All JobsDesktop Administrator JobsDesktop Administrator Jobs in Raleigh, NC

Desktop Administrator information

See Raleigh, NC salary details

$18

$33

$53

How much do desktop administrator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for desktop administrator in Raleigh, NC is $33.51, according to ZipRecruiter salary data. Most workers in this role earn between $25.91 and $37.84 per hour, depending on experience, location, and employer.

What is the difference between Desktop Administrator vs Network Administrator?

AspectDesktop AdministratorNetwork Administrator
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentFocuses on individual desktops, laptops, and user supportManages network infrastructure, servers, and connectivity
Employer & Industry UsageIT support teams in various industries, corporate environmentsNetwork teams in organizations with complex network needs

While both roles support IT infrastructure, a Desktop Administrator primarily manages end-user devices and provides user support, whereas a Network Administrator oversees network systems and connectivity. The roles often collaborate but focus on different aspects of IT management.

What are some common challenges faced by a desktop administrator in managing a large organization's IT environment?

Desktop Administrators in large organizations often encounter challenges such as managing a wide variety of hardware and software configurations, ensuring timely software updates and security patches across all endpoints, and efficiently handling user support requests. Balancing proactive maintenance with reactive troubleshooting is a key part of the role, as is maintaining clear documentation. Additionally, coordinating with network and server teams is essential to resolve complex issues and to implement organization-wide IT policies effectively.

What is a desktop administrator?

A Desktop Administrator is an IT professional responsible for managing, maintaining, and troubleshooting computer desktops and related hardware within an organization. They handle software installations, updates, security patches, and user support for desktop-related issues. Their role ensures that all desktop systems are running efficiently and securely, supporting the daily operations of employees. Desktop Administrators often work closely with other IT staff to implement company policies and resolve technical problems.

How much does a desktop administrator make?

A desktop administrator typically earns between $50,000 and $80,000 annually, depending on experience, location, and certifications. They are responsible for managing and troubleshooting desktop systems, often requiring knowledge of operating systems, hardware, and remote management tools.

What are the key skills and qualifications needed to thrive as a desktop administrator?

To thrive as a Desktop Administrator, you need strong knowledge of operating systems, hardware troubleshooting, and network fundamentals, typically supported by an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with tools such as Active Directory, SCCM, remote desktop software, and ticketing systems is essential. Excellent problem-solving abilities, customer service orientation, and effective communication skills help Desktop Administrators stand out. These skills are vital for ensuring reliable IT support, minimizing downtime, and maintaining smooth day-to-day operations for end users.

What is a desktop administrator?

A desktop administrator is responsible for the management of user workstations for an organization. Desktop administration or DA job duties involve configuring and overseeing network connections, data management, user settings, and security. You also handle technical support issues for users as they arise. The qualifications to begin a career as a desktop administrator include a bachelor’s degree in computer science or a related field. To succeed in this job, you need excellent customer service and critical thinking skills as well as experience working with a variety of computer software and cloud environments.

More about Desktop Administrator jobs
What are the most commonly searched types of Desktop Administrator jobs in Raleigh, NC? The most popular types of Desktop Administrator jobs in Raleigh, NC are:
What are popular job titles related to Desktop Administrator jobs in Raleigh, NC? For Desktop Administrator jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Desktop Administrator jobs in Raleigh, NC look for? The top searched job categories for Desktop Administrator jobs in Raleigh, NC are:
Desktop Administrator jobs near you
Infographic showing various Desktop Administrator job openings in Raleigh, NC as of August 2026, with employment types broken down into 96% Full Time, 2% Part Time, and 2% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $69,705 per year, or $33.5 per hour.

Planon Administrator

Cushman & Wakefield

Raleigh, NC

$115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Cushman & Wakefield rating

7.4

Company rating: 7.4 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

109th of 201 rated real estate companies

Job description

Job Title

Planon Administrator

Job Description Summary

We are seeking an experienced Planon System Administrator to manage, configure, and support our client's Planon Integrated Workplace Management System (IWMS). This role is responsible for ensuring the stability, performance, and continuous improvement of the Planon platform in support of Project & Space Management operations.

Job Description

Key Responsibilities:

System Administration & Configuration

  • Administer and maintain the Planon IWMS platform, including modules for Project Management & Space & Workplace Management

  • Configure workflows, business rules, forms, dashboards, and reports to meet business requirements

  • Manage user roles, permissions, and security settings

  • Perform any configuration changes in coordination with client and vendors

  • CMMS specialists must be able to communicate with many different types of workers, managers, and procurement staff to schedule workers, order the correct parts, and work within budgets to carry out a maintenance or repair work plan

Support & Operations

  • Serve as the primary point of contact for Planon-related issues and requests for client and it's real estate service providers.

  • Provide tier 2/3 support and troubleshoot system errors, integrations, and performance issues

  • Monitor system health, data integrity, and scheduled jobs

  • Coordinate with Planon support and implementation partners as needed

Data & Integrations

  • Manage master data (locations, space, projects)

  • Support integrations between Planon and other enterprise systems (ERP, HR, Procurement, Business Intelligence, FM, etc.)

  • Perform data imports, exports, and validations

Continuous Improvement

  • Gather requirements from Project Management and Workplace teams

  • Translate business needs into system enhancements and configurations

  • Document system configurations, processes, and standard operating procedures

Testing & Implementation Support

  • Develop and execute test scenarios, test scripts, and UAT plans for Planon enhancements and releases

  • Coordinate and support User Acceptance Testing with business stakeholders

  • Validate configurations and data against documented requirements

  • Support post-implementation stabilization

Training & Governance

  • Train end users, super users, and administrators

  • Promote best practices for system usage and partner with client on data governance strategies

  • Support audit, compliance, and reporting requirements

  • Assist with training materials and end-user documentation

  • Facilitate workshops, demos, and requirement review sessions

  • Support change management efforts, including user communications and adoption strategies

Required Qualifications

  • Bachelor's degree in Information Systems, Facilities Management, or related field (or equivalent experience)

  • 2-5+ years of experience administering or supporting Planon IWMS or other competing corporate real estate solutions

  • Strong understanding of facilities management and/or real estate business processes

  • Experience with system configuration, workflows, and reporting

  • Ability to troubleshoot complex system and data issues

  • Strong communication and stakeholder management skills

Preferred Qualifications

  • Planon certification(s)

  • Experience with SQL, APIs, or integration platforms

  • Experience supporting large, multi-site organizations

  • Familiarity with ITIL or service management processes

OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.


Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate's experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 97,750.00 - $115,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailAccommodations@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: "Cushman & Wakefield"

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