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It Msp Jobs in Raleigh, NC (NOW HIRING)

TeamLogic IT

MSP Level 2 Technician -Not Remote

Durham, NC · On-site

$28 - $36/hr

At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance ... Minimum of 3-5 years in an MSP or similar IT support role; a degree in IT, Computer Science, or ...

Computerbilities, Inc.

MSP Sales Executive

Cary, NC

$40K - $45K/yr

... IT partner. Key Objectives & Results (OKRs) Objective: Drive revenue growth through new client ... MSP, SaaS, or IT industry preferred) * Proven track record of hitting sales targets and KPIs

Computerbilities, Inc.

MSP Sales Executive

Cary, NC

$40K - $45K/yr

... IT partner. Key Objectives & Results (OKRs) Objective: Drive revenue growth through new client ... MSP, SaaS, or IT industry preferred) * Proven track record of hitting sales targets and KPIs

Computerbilities, Inc.

MSP Sales Executive

Cary, NC · On-site

$40K - $45K/yr

... IT partner. Key Objectives & Results (OKRs) Objective: Drive revenue growth through new client ... MSP, SaaS, or IT industry preferred) * Proven track record of hitting sales targets and KPIs

CREO

Senior Consultant - MSP

Durham, NC · On-site +1

Take full ownership of advancing and optimizing client IT environments covering Infrastructure (Firewall, Route/Switch) and Platform (Azure, Cloud, M365 and Virtual environments) * Lead the design ...

CREO

Senior Consultant - MSP

Durham, NC · Remote

Take full ownership of advancing and optimizing client IT environments covering Infrastructure (Firewall, Route/Switch) and Platform (Azure, Cloud, M365 and Virtual environments) * Lead the design ...

AURA Technologies LLC

Operations Manager

Raleigh, NC · Hybrid

Project-manage IT and security initiatives in coordination with our external MSP and IT partners, helping keep work on scope, schedule, and deliverables. * SupportAURA's compliance and security ...

AURA TECHNOLOGIES LLC.

Operations Manager

Raleigh, NC · On-site

Project-manage IT and security initiatives in coordination with our external MSP and IT partners, helping keep work on scope, schedule, and deliverables. * Support AURA's compliance and security ...

AURA TECHNOLOGIES LLC.

Operations Manager

Raleigh, NC · On-site

Project-manage IT and security initiatives in coordination with our external MSP and IT partners, helping keep work on scope, schedule, and deliverables. * Support AURA's compliance and security ...

AURA TECHNOLOGIES LLC.

Operations Manager

Raleigh, NC · On-site

Project-manage IT and security initiatives in coordination with our external MSP and IT partners, helping keep work on scope, schedule, and deliverables. * SupportAURAs compliance and security ...

ScottMadden

IT Operations Analyst

Raleigh, NC · On-site

It is the primary internal point of contact for day-to-day IT needs, escalating to the MSP for after-hours and specialized support. It rewards judgment and ownership over scripted responses-the ...

Acro Service Corporation

Be Seen First

Supply Chain Specialist

Cary, NC · On-site

$25 - $28/hr

Shift and Hours Work Hours: 1st shift, between 6 am and 5 pm (no overtime) but if requested it ... MSP, VMS, RPO, HRO (and more), Acro operates across North America, Europe, and Asia from over 30 ...

New

Egnyte

Sales Development Representative

Raleigh, NC · On-site +1

$27.50/hr

Identify, research, and recruit new MSP partners through outbound outreach, campaigns, and event ... Ability to understand technology and communicate it to prospects. * Quick learner and self-starter ...

HCL America Inc

Service Desk or Helpdesk

Cary, NC

$18.50 - $25/hr

... IT issues within the team where necessary Setting up and configuring new laptops and desktops ... MSP Proven technical ability working for an MSP, through relevant, demonstrable, technical ...

Egnyte

Sales Development Representative

Raleigh, NC · On-site

$27.50/hr

Identify, research, and recruit new MSP partners through outbound outreach, campaigns, and event ... Ability to understand technology and communicate it to prospects. * Quick learner and self-starter ...

HCL America Inc

Service Desk or Helpdesk

Cary, NC · On-site

$18.50 - $25/hr

... IT issues within the team where necessary • Setting up and configuring new laptops and desktops ... for a MSP • Proven technical ability working for an MSP, through relevant, demonstrable ...

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All JobsIt Msp JobsIt Msp Jobs in Raleigh, NC

It Msp information

See Raleigh, NC salary details

$60.8K

$204.3K

$352.9K

How much do it msp jobs pay per year?

As of Jul 29, 2026, the average yearly pay for it msp in Raleigh, NC is $204,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $150,700.00 and $243,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the It Msp position, and why are they important?

To excel in an IT MSP (Managed Service Provider) role, you need a solid understanding of IT infrastructure, networking, and troubleshooting, often supported by certifications such as CompTIA A+, Network+, or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Strong communication, problem-solving abilities, and a customer-focused approach are important soft skills. These qualifications ensure effective support for diverse client environments and help build trust through responsive, high-quality technical service.

Which 3 jobs will survive AI?

For an IT MSP, roles such as cybersecurity specialists, network administrators, and IT support technicians are likely to persist as they require complex problem-solving, human oversight, and customer interaction. These jobs involve managing and securing technology infrastructure, which AI tools currently complement but do not fully replace. Skills in troubleshooting, certifications like CompTIA or Cisco, and understanding of evolving security threats are essential for these roles to remain relevant.

What is an MSP IT job?

An MSP IT job involves working for a Managed Service Provider that delivers IT support and services to clients. Roles often include managing networks, troubleshooting hardware and software issues, and maintaining cybersecurity, typically requiring knowledge of tools like remote monitoring software and certifications such as CompTIA or Cisco. These positions usually involve regular business hours and a focus on customer service and technical problem-solving.

What hot tech job pays $775 000?

In the IT Managed Service Provider (MSP) industry, high-level roles such as Chief Technology Officer (CTO) or senior cybersecurity executives can earn salaries approaching or exceeding $775,000 annually, especially with extensive experience, certifications, and leadership responsibilities. These positions often require advanced technical skills, strategic planning, and management expertise in a fast-paced environment.

What is the highest paid IT job?

In the IT field, roles such as Chief Information Officer (CIO), Chief Technology Officer (CTO), and IT Director tend to be the highest paid, often earning six-figure salaries or more. Specialized roles like Solutions Architect, Cloud Engineer, and cybersecurity executives also command high compensation, especially with advanced certifications and extensive experience.

What is an IT MSP job?

An IT MSP (Managed Service Provider) job involves managing and maintaining a company's IT infrastructure, including networks, cloud services, cybersecurity, and technical support. Professionals in this role proactively monitor systems, troubleshoot issues, and implement solutions to ensure smooth operations. They often provide remote or on-site support to multiple clients, helping businesses optimize their technology while minimizing downtime.

What does a typical day look like for someone working at an IT MSP?

A typical day at an IT MSP involves remotely monitoring client systems, responding to service tickets, performing preventative maintenance, and troubleshooting a variety of technical issues. You may also handle software updates, assist with onboarding new users, and collaborate with team members to resolve complex challenges. Many MSP roles require balancing several clients at once, so strong organizational and multitasking skills are important. The work is fast-paced and provides valuable exposure to different technologies and business environments, making it a great place to build diverse IT experience.

What are the most commonly searched types of It Msp jobs in Raleigh, NC? The most popular types of It Msp jobs in Raleigh, NC are:
What are popular job titles related to It Msp jobs in Raleigh, NC? For It Msp jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching It Msp jobs in Raleigh, NC look for? The top searched job categories for It Msp jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for It Msp jobs? Cities near Raleigh, NC with the most It Msp job openings:
It Msp jobs near you
Infographic showing various It Msp job openings in Raleigh, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $204,270 per year, or $98.2 per hour.
MSP Level 2 Technician -Not Remote

MSP Level 2 Technician -Not Remote

TeamLogic IT

Durham, NC • On-site

$28 - $36/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Replies within 24 hours
Summary:
We are seeking an experienced and dedicated Managed IT Services (MSP) Level 2 Technician to join our dynamic IT team. This role is pivotal in providing exceptional technical support and solutions to small to medium-sized businesses. The ideal candidate will exhibit a strong technical acumen, excellent customer service skills, and the ability to troubleshoot and resolve complex IT issues efficiently.
Company Overview
We offer a dynamic and supportive work environment where your contributions are valued, and your professional growth is encouraged. At TeamLogic IT, you'll have the opportunity to work on diverse and challenging projects, enhance your technical skills, and make a meaningful impact on our clients' businesses. If you have a strong IT background, a problem-solving mindset, and a passion for innovation, you'll thrive in our fast-paced, ever-evolving industry. Our team is driven by a commitment to expanding boundaries, leveraging expertise, and delivering smart solutions. As part of a local office, you'll also benefit from the collaboration and support of a vast network of technicians across North America.
Responsibilities:
  • Technical Support and Troubleshooting: Provide advanced technical support to clients, including installing, configuring, and maintaining hardware and software.
  • Incident Management: Respond to and resolve escalated support tickets promptly, ensuring minimal downtime for clients.
  • Network Administration: Manage and maintain client networks, including routers, switches, firewalls, and wireless access points.
  • Security Management: Implement and manage security solutions, conduct regular security audits, and address potential vulnerabilities.
  • Backup and Disaster Recovery: Ensure client data is backed up regularly and develop disaster recovery plans to safeguard against data loss.
  • Client Communication: Maintain clear and professional communication with clients, providing updates and ensuring client satisfaction.
  • Documentation: Create and maintain detailed documentation of client systems, configurations, and support activities.
  • Project Implementation: Assist in the planning and execution of IT projects, ensuring they are completed on time and within budget.
  • Training and Mentoring: Provide guidance and training to Level 1 Technicians, fostering a collaborative team environment.
  • Emergency Support: Provide on-call support for critical issues, including after-hours and weekend support as needed. Respond to emergencies promptly and take appropriate actions to minimize downtime and data loss.

Knowledge, Skills, & Qualifications:
  • Experience & Education: Minimum of 3-5 years in an MSP or similar IT support role; a degree in IT, Computer Science, or related field is preferred. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are highly desirable.
  • Technical Proficiency: Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and virtualization technologies such as VMware and Hyper-V.
  • Remote Monitoring & Ticketing Systems: Experience with RMM tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk.
  • Networking Expertise: In-depth understanding of networking protocols, IP addressing, DNS, DHCP, VPNs, VLANs, and Wi-Fi technologies.
  • Security Knowledge: Familiarity with firewalls, antivirus solutions, and industry best practices for cybersecurity.
  • Problem-Solving & Analytical Thinking: Strong ability to diagnose and resolve complex technical issues efficiently.
  • Communication & Customer Service: Excellent verbal and written communication skills, with a customer-focused approach to delivering high-quality service and building strong client relationships.
  • Time Management & Collaboration: Ability to manage multiple priorities in a fast-paced environment while working both independently and as part of a team.

Preferred Additional Qualifications
  • Cloud Services: Experience with cloud platforms such as AWS, Azure, or Google Cloud.
  • Automation: Familiarity with scripting and automation tools (e.g., PowerShell, Bash) to streamline processes.
  • Monitoring Tools: Knowledge of network and system monitoring tools (e.g., SolarWinds, Nanja, Auvik, etc.).
  • Documentation Tools: Proficiency in using documentation tools and platforms (e.g., Hudu, Ninja Documentation, IT Glue, SharePoint).

Work Environment
This role requires the ability to work both onsite and remotely, depending on client needs. The candidate should be prepared for occasional travel to client locations and possess a valid driver's license. Flexibility in working hours, including evenings and weekends, may be required to accommodate client emergencies or project deadlines.
  • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.
  • Collaborative and supportive team culture.

Benefits:
  • Competitive salary and performance-based bonuses
  • Comprehensive health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off and holidays
  • Professional development and certification reimbursement
  • Opportunities for career advancement

Compensation: $28.00 - $36.00 per hour
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

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