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Kaseya Center Jobs (NOW HIRING)

The HEAT Group

Arena Tour Guide

Miami, FL · On-site

Lead tours of Kaseya Center, highlighting key areas such as the court, locker rooms, premium seating, and event spaces. * Provide guests with historical facts, fun anecdotes, and current information ...

The HEAT Group

Ticket Sales Representative

Miami, FL · On-site

The Miami HEAT and Kaseya Center are seeking Ticket Sales Representatives to join our dynamic sales team and assist in driving sellouts of Kaseya Center! Ticket Sales Representatives will be ...

Pritchard Industries

Night shift cleaner

Miami, FL · On-site

$15/hr

Kaseya Center Full Time Shifts available: 9pm to 6am (estimate) Pay rate $15.00 an hour Pritchard Industries is a dynamic and innovative provider of comprehensive facility services, dedicated to ...

The HEAT Group

Valet

Miami, FL · On-site

$13.50 - $17.75/hr

The Miami HEAT and the Kaseya Center are seeking to hire a Valet! This role will be responsible for inspecting, retrieving, parking, and accounting for customers' vehicles. Essential requirements:

Miami HEAT

Security Officer

Miami, FL

$15.25 - $18.25/hr

Security Officer The Miami HEAT and the Kaseya Center are looking for a full-time Security Officer that will assist in the handling of any security-related disturbances or problems that might arise ...

Kaseya Careers

IT - Helpdesk Engineer

Miami, FL · On-site

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software ... Microsoft 365 admin center experience (license management, admin tasks). * Familiarity with ...

Kaseya Careers

Sr. Financial Analyst

Miami, FL · On-site

$81K - $101K/yr

This role sits at the center of Kaseya's investment in product development and will lead analysis including product ROI, pricing impacts, product growth and profitability. The Product Finance team ...

Kaseya

IT - Helpdesk Engineer

Miami, FL · On-site

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving ... 365 admin center experience (license management, admin tasks). • Familiarity with security ...

Kaseya Careers

Sr. Network Engineer

$106K - $145K/yr

About Kaseya Kaseya is the leading provider of AI-powered IT management and cybersecurity software ... Previous data-center networking experience is required. Previous experience with next-generation ...

The HEAT Group

Security Officer

Miami, FL · On-site

$15.25 - $18.25/hr

The Miami HEAT and the Kaseya Center are looking for a full-time Security Officer that will assist in the handling of any security-related disturbances or problems that might arise during events or ...

The HEAT Group

Maintenance

Miami, FL · On-site

The Miami HEAT and the Kaseya Center are now hiring for Maintenance. This position is responsible for maintaining a clean appearance of the parking facilities by performing all assigned maintenance ...

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Kaseya Center information

What is the Kaseya Center?

The Kaseya Center is a multi-purpose arena located in Miami, Florida. It is best known as the home of the NBA team, the Miami Heat, and also hosts concerts, family shows, and other major events. The venue has a seating capacity of over 19,000 for basketball games and can be configured for various other events. Previously known as the FTX Arena and American Airlines Arena, it was renamed Kaseya Center in 2023 after a naming rights agreement with Kaseya, a global IT management software company.

What are some typical duties and challenges for event staff working at the Kaseya Center?

Event staff at the Kaseya Center are responsible for a range of tasks such as assisting guests with seating, providing directions, ensuring safety protocols are followed, and supporting event operations before, during, and after major events. A common challenge is adapting quickly to different event types, from concerts to sports games, each with unique crowd dynamics and logistical needs. Teamwork and strong communication skills are essential, as staff often work closely with security, hospitality, and technical crews to ensure a smooth experience for guests. Flexibility with hours, especially evenings and weekends, is also a key part of the role.

What are the key skills and qualifications needed to thrive as an Event Coordinator at Kaseya Center, and why are they important?

To thrive as an Event Coordinator at Kaseya Center, you need strong organizational skills, event planning experience, and often a degree in hospitality or a related field. Familiarity with event management software, ticketing systems, and venue operations is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help professionals excel in this role. These competencies ensure that events run smoothly and deliver exceptional experiences to clients and attendees.

What is the difference between Kaseya Center vs Network Operations Center (NOC) Technician?

AspectKaseya CenterNetwork Operations Center (NOC) Technician
CertificationsIT certifications like CompTIA A+, Network+, or vendor-specific certificationsSimilar certifications, often including CCNA, CompTIA Network+
Work EnvironmentEvent venue management, ticketing, and customer service at a sports or entertainment arenaMonitoring and maintaining network infrastructure in a corporate or service provider setting
Industry UsageSports, entertainment, and event management industryIT and telecommunications industry

The Kaseya Center primarily focuses on event management and customer service in the entertainment industry, while a Network Operations Center Technician works in IT infrastructure monitoring and support. Both roles require technical certifications but serve different environments and industries.

More about Kaseya Center jobs
What cities are hiring for Kaseya Center jobs? Cities with the most Kaseya Center job openings:
What states have the most Kaseya Center jobs? States with the most job openings for Kaseya Center jobs include:
What job categories do people searching Kaseya Center jobs look for? The top searched job categories for Kaseya Center jobs are:
Kaseya Center jobs near you
Infographic showing various Kaseya Center job openings in the United States as of June 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% In-person job distribution.

Arena Tour Guide

The HEAT Group

Miami, FL • On-site

Part-time

Posted 5 days ago

Job description

Do you want to work for a Championship organization? We have the job for you! The HEAT Group is seeking to hire an Arena Tour Guide! We are seeking enthusiastic and customer-focused individuals to join our team as Arena Tour Guides. This role is perfect for someone with a passion for sports, entertainment, and Miami culture who enjoys interacting with diverse groups of visitors. As a part-time Arena Tour Guide, you will lead engaging, informative tours of Kaseya Center, sharing behind-the-scenes insights and showcasing all that the venue has to offer.
Essential Duties & Responsibilities:
ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.
  • Lead tours of Kaseya Center, highlighting key areas such as the court, locker rooms, premium seating, and event spaces.
  • Provide guests with historical facts, fun anecdotes, and current information about the arena, the Miami HEAT, and upcoming events.
  • Ensure a memorable and enjoyable experience for all tour participants, accommodating special requests and answering questions as needed.
  • Maintain a detailed knowledge of the arena's operations, services, events, and Miami HEAT team history.
  • Ensure the safety and comfort of tour participants throughout the tour.
  • Collaborate with team members and other arena staff to provide seamless guest service.

Desired Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree in hospitality, communication, tourism, or a related field, or equivalent work experience. Strong customer service skills and the ability to handle questions with integrity. Flexibility with scheduling; must be available for varied shifts, including weekends, evenings, and holidays. Knowledge of Kaseya Center, Miami sports, or the entertainment industry is a plus
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender/gender identity, age, disability, marital status, sexual orientation, pregnancy, genetic information, national origin, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. EOE & DFWP.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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