ZipRecruiter

Log In

3

Entry Level Remote It Support Jobs (NOW HIRING)

Carports Anywhere

IT Specialist

Starke, FL · On-site +1

Flexible schedule Job Title : Remote IT Support Specialist Position Type : Part-Time, Remote (Prefer Candidates that live in Florida) About the Role Carports Anywhere located in Starke, FL is seeking ...

Everglade Works

Remote IT Support Technician

Boston, MA · Remote

$23.25 - $32/hr

A leading IT solutions company in Boston is seeking a skilled IT Technician to provide remote support for hardware, software, and network issues. The role requires at least 2 years of experience in a ...

Everglade Works

IT Support Specialist

Seattle, WA · Remote

$40 - $55/hr

Are you an IT Support Specialist looking for a remote opportunity where your skills are valued, your work makes a real impact, and you're part of a forward-thinking tech-driven company? At Everglade ...

Everglade Works

IT Technician

Denver, CO · Remote

$40 - $50/hr

As a Remote IT Technician , you'll be the go-to expert ensuring that our clients IT systems run smoothly. Your responsibilities will include: Technical Support & Troubleshooting : Diagnose and ...

INFUSE

IT Support Specialist (Contract, Remote)

End-User Support Provide remote IT support across locations and time zones. Troubleshoot issues with Windows 10/11, macOS, Microsoft 365, Google Workspace, VPN, Wi-Fi, browsers, and business ...

ProTek IT Solutions

IT Support Specialist

Clearwater, FL · Remote

$60K - $100K/yr

However, we're also open to remote or out-of-state candidates who can do the above. We offer ... skilled IT Support Specialists to help with our ever-expanding client base. We have positions ...

Sentinel Blue

IT Support Technician

$42K - $55K/yr

This role is for an entry-level IT support person or administrator with strong customer service ... This is a full-time position that is fully remote. Applicants must be located in, or willing to ...

next page

Showing results 1-20

People also search for

All JobsEntry Level Remote It Support Jobs

Entry Level Remote It Support information

See salary details

$14

$25

$37

How much do entry level remote it support jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for entry level remote it support in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What is an Entry Level Remote IT Support job?

An Entry Level Remote IT Support job involves assisting users with technical issues, troubleshooting hardware and software problems, and providing guidance on IT systems—all performed remotely. Responsibilities may include responding to help desk tickets, resolving connectivity issues, and assisting with software installations. This role requires basic technical knowledge, good communication skills, and problem-solving abilities. It is a great starting point for those looking to build a career in IT support and gain hands-on experience with various technologies.

What are the key skills and qualifications needed to thrive in the Entry Level Remote It Support position, and why are they important?

To thrive as an Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and typically an associate's degree or relevant certification such as CompTIA A+. Familiarity with remote support tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is often required. Strong communication skills, patience, and a customer service mindset are important for effectively assisting users remotely and resolving their issues. These skills and qualities are crucial as they enable efficient problem-solving and foster reliable technical support in a distributed work environment.

What are the typical daily responsibilities of an Entry Level Remote IT Support specialist?

Entry Level Remote IT Support specialists primarily help users resolve technical issues by responding to support tickets, emails, or chat inquiries throughout the workday. Tasks include diagnosing hardware or software problems, walking users through solutions, escalating complex issues to senior technicians, and documenting each interaction. You'll also regularly update knowledge base articles and may assist with onboarding processes for new employees. This role is ideal for those who enjoy problem-solving and want to gain diverse technical experience while working remotely.
More about Entry Level Remote It Support jobs
What cities are hiring for Entry Level Remote It Support jobs? Cities with the most Entry Level Remote It Support job openings:
What states have the most Entry Level Remote It Support jobs? States with the most job openings for Entry Level Remote It Support jobs include:
What job categories do people searching Entry Level Remote It Support jobs look for? The top searched job categories for Entry Level Remote It Support jobs are:
Entry Level Remote It Support jobs near you
Infographic showing various Entry Level Remote It Support job openings in the United States as of May 2026, with employment types broken down into 63% Full Time, 14% Part Time, and 23% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,143 per year, or $25.1 per hour.

Remote IT Support Specialist

Pho Prime, LLC

Atlanta, GA • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Address 3100 Interstate N Cir SE, Atlanta, GA 30339, USA Job Description Summary: We are seeking an IT Support Specialist to serve as the frontline IT presence within our organization. This role is onsite and goes beyond traditional help desk responsibilities, requiring an advanced skill set capable of addressing complex issues across a range of IT domains, including network and server management as well as direct end-user support. Key Responsibilities: Provide advanced remote support for a variety of IT issues encountered by end-users, encompassing hardware, software, networking, and mobile devices.

Expertly manage user accounts and system access, utilizing tools like Active Directory and Microsoft InTune to enhance device and application management. Troubleshoot and support email systems, software installations, updates, and application errors comprehensively. Manage, and secure mobile devices and assist with the integration of mobile management solutions using Microsoft InTune.

Address issues with desktops, laptops, and peripheral equipment, ensuring efficient resolution of problems. Guide users through detailed problem-solving processes, escalating to specialized teams for on-site or high-touch solutions as needed. Document interactions, problems, and solutions in IT support ticketing systems to enhance service continuity and follow-up.

Update and maintain internal knowledge bases and FAQs to reduce repeat queries and promote user self-service. Analyze incident trends to proactively identify and address recurring IT issues. Provide empathetic and effective communication during remote support sessions, prioritizing customer satisfaction and resolution efficacy.

Qualifications: Proven experience in an advanced IT support role with comprehensive troubleshooting capabilities across hardware, software, and networks. Strong familiarity with remote IT support tools, ITSM platforms, and Microsoft InTune. Excellent verbal and written communication skills, capable of explaining complex solutions in an accessible manner.

Relevant certifications such as CompTIA A+, Microsoft Certified Solutions Expert, or others that validate a deep understanding of IT infrastructure and end-user support. A proactive problem-solving mindset and the ability to manage multiple priorities in a dynamic, remote environment. Maintain a team mentality for more efficient and widespread resolution efforts.

Assist, learn from, and train other team members on verified resolutions. Start Your Application First Name Last Name Email Phone Number By checking this box, I agree to receive texts from Fountain sent on behalf of Artera regarding my application process or retainment. Message & data rates may apply.

Message frequency varies. Text HELP for more information or STOP to opt-out at any time. View our Privacy Policy and Terms of Services.

By checking this box, I agree to receive calls regarding my application or retainment. This page is protected by Cloudflare Turnstile. Your use of Fountain is governed by our Privacy Policy and Terms of Service .

#J-18808-Ljbffr

Apply