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Entry Level Remote It Support Jobs in Pennsylvania

IT Support Supervisor

Pittsburgh, PA · Remote

$80K - $115K/hr

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on ...

IT Support Specialist

Philadelphia, PA · On-site +1

$50K - $60K/yr

SMB Team is seeking an IT Support Specialist to bring internal technology support, device lifecycle ... Install and administer remote monitoring/support software on all company devices. * 3. Provisioning ...

Support defect management activities including identification, tracking, analysis, and resolution ... IT quality assurance (open to candidates with additional experience if highly qualified)

New

Role Summary URBN is looking for a Retail Support Analyst's whose primary mission is to ensure ... For additional information visit www.urbn.com/work-with-us/benefits EEO Statement URBN celebrates ...

Role Summary URBN is looking for a Retail Support Analyst whose primary mission is to ensure retail ... For additional information visit www.urbn.com/work-with-us/benefits EEO Statement URBN celebrates ...

The IT Infrastructure Engineer (Network Focus) uses fundamental engineering concepts, practices ... supporting branch office moves, standard network refreshes, and remote remediation projects ...

... entry-level IT support experience looking to grow their technology careers. Key Responsibilities ... Fully remote position * Fixed schedule assigned upon hire * Occasional schedule flexibility may be ...

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Entry Level Remote It Support information

What is an entry level remote IT support?

An Entry Level Remote IT Support job involves assisting users with technical issues, troubleshooting hardware and software problems, and providing guidance on IT systems—all performed remotely. Responsibilities may include responding to help desk tickets, resolving connectivity issues, and assisting with software installations. This role requires basic technical knowledge, good communication skills, and problem-solving abilities. It is a great starting point for those looking to build a career in IT support and gain hands-on experience with various technologies.

What are the typical daily responsibilities of an entry level remote IT support?

Entry Level Remote IT Support specialists primarily help users resolve technical issues by responding to support tickets, emails, or chat inquiries throughout the workday. Tasks include diagnosing hardware or software problems, walking users through solutions, escalating complex issues to senior technicians, and documenting each interaction. You'll also regularly update knowledge base articles and may assist with onboarding processes for new employees. This role is ideal for those who enjoy problem-solving and want to gain diverse technical experience while working remotely.

What are the key skills and qualifications needed to thrive in entry level remote IT support?

To thrive as an Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and typically an associate's degree or relevant certification such as CompTIA A+. Familiarity with remote support tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is often required. Strong communication skills, patience, and a customer service mindset are important for effectively assisting users remotely and resolving their issues. These skills and qualities are crucial as they enable efficient problem-solving and foster reliable technical support in a distributed work environment.

What are popular job titles related to Entry Level Remote It Support jobs in Pennsylvania?

For Entry Level Remote It Support jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote It Support jobs in Pennsylvania look for?

The top searched job categories for Entry Level Remote It Support jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Entry Level Remote It Support jobs?

Cities in Pennsylvania with the most Entry Level Remote It Support job openings:

Infographic showing various Entry Level Remote It Support job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

IT Support Supervisor

Pittsburgh, PA • Remote

Revel Staffing
Recruiting and Staffing Services • 1 - 10 employees

$80K - $115K/hr

Full-time

Posted 6 days ago


Job description

We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. This role is ideal for a hands-on leader with strong healthcare IT knowledge, training experience, and the ability to support system stability, data accuracy, and compliance in a fast-paced environment.

The IT Support Supervisor will oversee specialists responsible for developing, configuring, and delivering application and end-user training while ensuring employees receive a consistent, professional, and high-quality support experience.

Key Responsibilities
  • Lead, coach, and support a remote team of IT training and application support specialists
  • Oversee the design, development, and delivery of IT and healthcare application training programs
  • Support system stability, application readiness, data integrity, and compliance requirements
  • Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
  • Maintain and improve documentation, workflows, training materials, and support procedures
  • Monitor team performance, manage schedules and assignments, and prioritize workloads
  • Promote a service-first culture focused on accountability, collaboration, and continuous improvement
  • Ensure support activities align with healthcare regulations, privacy standards, and organizational policies
Required Qualifications
  • High school diploma or equivalent plus at least 2 years of IT operations experience
  • Active HIPAA compliance credential/training
  • Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices
  • Experience leading teams, managing priorities, and supporting remote employees
  • Strong communication, organization, documentation, and problem-solving skills
  • Ability to work collaboratively with clinical, operational, and technical teams