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Entry Level Remote It Support Jobs in Philadelphia, PA

SMB Team

IT Support Specialist

Philadelphia, PA · On-site +1

$50K - $60K/yr

SMB Team is seeking an IT Support Specialist to bring internal technology support, device lifecycle ... Install and administer remote monitoring/support software on all company devices. * 3. Provisioning ...

Nexera

Entry Level Remote Sales Role

Philadelphia, PA · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Contact warm inbound leads -- people who have already requested information about protecting their ...

Nexera

Entry Level Remote Sales Role

Wilmington, DE · Remote

$1.5K - $5.3K/wk

We provide full training and licensing support. Why recent grads choose this over a traditional job ... Contact warm inbound leads -- people who have already requested information about protecting their ...

URBN

URBN Retail IT Support Analyst

Philadelphia, PA · On-site +1

Role Summary URBN is looking for a Retail Support Analyst's whose primary mission is to ensure ... For additional information visit www.urbn.com/work-with-us/benefits EEO Statement URBN celebrates ...

URBN

URBN Retail IT Support Analyst

Philadelphia, PA · On-site +1

Role Summary URBN is looking for a Retail Support Analyst's whose primary mission is to ensure ... For additional information visit www.urbn.com/work-with-us/benefits EEO Statement URBN celebrates ...

URBN

URBN Retail IT Support Analyst

Philadelphia, PA · On-site +1

Role Summary URBN is looking for a Retail Support Analyst whose primary mission is to ensure retail ... For additional information visit www.urbn.com/work-with-us/benefits EEO Statement URBN celebrates ...

URBN

URBN Retail IT Support Analyst

Philadelphia, PA · On-site +1

Role Summary URBN is looking for a Retail Support Analyst whose primary mission is to ensure retail ... For additional information visit www.urbn.com/work-with-us/benefits EEO Statement URBN celebrates ...

Nexera

Entry Level Remote Insurance Sales

Wilmington, DE · Remote

$1.5K - $3.2K/wk

About this role We're hiring entry-level Financial Sales Consultants for our remote team. You'll ... What we provide * Full licensing support -- we walk you through getting your Life and Health ...

TEKsystems

Help Desk Specialist - Stores

Philadelphia, PA · Remote

$20 - $23/hr

... entry-level IT support experience looking to grow their technology careers. Key Responsibilities ... Fully remote position * Fixed schedule assigned upon hire * Occasional schedule flexibility may be ...

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Entry Level Remote It Support information

See Philadelphia, PA salary details

$14

$25

$37

How much do entry level remote it support jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for entry level remote it support in Philadelphia, PA is $25.30, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $28.61 per hour, depending on experience, location, and employer.

What is an entry level remote IT support?

An Entry Level Remote IT Support job involves assisting users with technical issues, troubleshooting hardware and software problems, and providing guidance on IT systems—all performed remotely. Responsibilities may include responding to help desk tickets, resolving connectivity issues, and assisting with software installations. This role requires basic technical knowledge, good communication skills, and problem-solving abilities. It is a great starting point for those looking to build a career in IT support and gain hands-on experience with various technologies.

What are the typical daily responsibilities of an entry level remote IT support?

Entry Level Remote IT Support specialists primarily help users resolve technical issues by responding to support tickets, emails, or chat inquiries throughout the workday. Tasks include diagnosing hardware or software problems, walking users through solutions, escalating complex issues to senior technicians, and documenting each interaction. You'll also regularly update knowledge base articles and may assist with onboarding processes for new employees. This role is ideal for those who enjoy problem-solving and want to gain diverse technical experience while working remotely.

What are the key skills and qualifications needed to thrive in entry level remote IT support?

To thrive as an Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and typically an associate's degree or relevant certification such as CompTIA A+. Familiarity with remote support tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is often required. Strong communication skills, patience, and a customer service mindset are important for effectively assisting users remotely and resolving their issues. These skills and qualities are crucial as they enable efficient problem-solving and foster reliable technical support in a distributed work environment.

What are popular job titles related to Entry Level Remote It Support jobs in Philadelphia, PA?

For Entry Level Remote It Support jobs in Philadelphia, PA, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote It Support jobs in Philadelphia, PA look for?

The top searched job categories for Entry Level Remote It Support jobs in Philadelphia, PA are:

Entry Level Remote It Support jobs near you
Infographic showing various Entry Level Remote It Support job openings in Philadelphia, PA as of August 2026, with employment types broken down into 80% Full Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,616 per year, or $25.3 per hour.

IT Support Specialist

Philadelphia, PA • On-site, Remote

SMB Team
Business Management Consulting • 11 - 50 employees
Learn more about SMB Teamexternal

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

IMPORTANT NOTICE: SMB Team will never solicit personal information, request equipment purchases, or send checks as part of our hiring process. All legitimate communication comes exclusively from @smbteam.com email addresses. If you receive outreach from any other domain (such as smbteam.us or similar), please disregard it and report it to support@smbteam.com.
SMB Team is seeking an IT Support Specialist to bring internal technology support, device lifecycle management, and provisioning/deprovisioning in house while adding light technical project and cost-optimization capacity to the team.
WHAT'S IN IT FOR YOU?
An opportunity to be a part of the #1 Fastest Growing Legal Marketing & Coaching Company in the U.S.
BENEFITS - We pay for 75% of your Medical, Dental, Vision insurance for YOU and YOUR FAMILY.
FLEXIBLE VACATION TIME - We encourage you to take time to recharge so you can be your best here at work.
EDUCATION - Team member education and learning budget on courses, events and books.
FUN - Company activities, outings, and retreats.
INVESTMENTS - 401(k) with a 3% Match.
WORK STYLE - WFH or come to the office. The choice is yours!
The salary for this role is $50,000 - $60,000 annually based on experience.
Key Responsibilities:
    • 1. Internal Team Technical Support
      • Serve as the first point of contact for all employee technology tickets (hardware, software, account access, etc...)
      • Troubleshoot and resolve routine issues independently & escalate complex issues where needed
      • Maintain a running internal knowledge base of common issues and fixes
      • 2. Device Lifecycle & New-Hire Onboarding
        • Order and track company devices and maintain an inventory log
        • Coordinate new-hire hardware delivery and run day-one onboarding sessions for software installation and access
        • Install and administer remote monitoring/support software on all company devices.
      • 3. Provisioning & Deprovisioning
        • Provision new employees according to their specific role
        • Fully and promptly deprovision departing employees' accounts, licenses, and device access
      • 4. Software & License Cost Optimization
        • Maintain audit cadence for license usage across the tech stack to flag unused seats, duplicate tools, or over provisioned licenses
        • Recommend consolidations and cost savings
      • 5. Technical Project & Admin Support
        • Assist the technology team with system upgrades, rollouts, and projects as needed
        • Maintain technology documentation and internal support resources
        • Research and suggest solutions for organizational technology needs

Requirements
    • Technical degree or certifications required
    • 0-2 years job experience in a technical role
    • Ability to quickly learn technical platforms; how they function and how end users must interact with them for best performance
    • Exceptional creative problem solving skills; ability to diagnose, research, and troubleshoot new challenges independently
    • Excellent communication skills (written & verbal) & ability to collaborate with team members with varying technical fluency
    • Experience with our tech stack strongly preferred
        1. Lastpass
        2. Hubspot
        3. Asana
        4. PandaDoc
        5. Zoom
        6. Slack
        7. Toggl
        8. Ninety
        9. Google Workspace
    • Experience prospecting new software

Benefits
SMB Team is a rapidly-growing marketing agency and coaching business for lawyers. After four years of 300% year-over-year growth, we have quickly become one of the top brands in the legal industry.
Bottom Line: We change lives. Want proof? Read our Google My Business reviews.
There are three parts to our business:
Educational Brand: We currently run the most prominent talk show in the legal industry. Every week, we get hundreds of lawyers on our webinars by interviewing top thought leaders (as seen on our YouTube). The goal is to become THE source of education for lawyers.
Marketing Services: We offer a full suite of marketing services to our clients, including PPC, SEO, Website Design, Video, and Social Media management. Our goal is to scale our services business to over $15M in revenue in 2023.
Coaching Services: We have a rapidly-growing, Philadelphia-based coaching program for lawyers. In our first year, we built our coaching business into a multi-seven-figure business. Our program has been identified as the most comprehensive coaching program for attorneys, and we plan to double the size of our clients in the next year.
The SMB Team is an Equal Opportunity Employer. The policy of The SMB Team is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The SMB Team is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans
SMB Team logo

About SMB Team

Sourced by ZipRecruiter

With our industry-leading digital marketing services, management and marketing coaching, and weekly LIVE Mastermind Show, we intend to be the most positive source of solutions for attorneys in the U.S. We pride ourselves on putting our clients first, being as transparent as possible, and obsessively becoming the growth catalyst for your law firm so that you can focus on doing more of what you love. Unlike most companies in this space, we give you 100% ownership and control over every campaign, account, and asset that we build for you. We won’t hold your accounts hostage, they’re yours to keep, forever.

Industry

Business management consulting

Company size

11 - 50 Employees

Headquarters location

Bala-Cynwyd, PA, US

Year founded

2018

Social media

Facebook

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