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Contractual It Support Level 1 Jobs in Pennsylvania

PeopleSharp

IT Support Administrator

Trappe, PA · On-site

$62.50K/yr

We're looking for our next IT Support Administrator! This position is responsible for being on the ... Provide professional support for Level 1 + 2 technical requests from our client's end users * Be an ...

PeopleSharp

IT Support Administrator

Collegeville, PA

$62.50K/yr

We're looking for our next IT Support Administrator! This position is responsible for being on the ... Provide professional support for Level 1 + 2 technical requests from our client's end users * Be an ...

PeopleSharp

IT Support Administrator

Trappe, PA · On-site

$62.50K/yr

We're looking for our next IT Support Administrator! This position is responsible for being on the ... Provide professional support for Level 1 + 2 technical requests from our client's end users * Be an ...

PeopleSharp

IT Support Administrator

Trappe, PA · On-site

$62.50K/yr

We're looking for our next IT Support Administrator! This position is responsible for being on the ... Provide professional support for Level 1 + 2 technical requests from our client's end users * Be an ...

Mitchell Martin

IT Support Specialist

Norristown, PA · On-site

Provide second-level technical support for computers, mobile devices, and printers. Act as the main onsite IT support for high-priority issues. Maintain an updated inventory of IT assets and ...

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Contractual It Support Level 1 information

What are the key skills and qualifications needed to thrive as a Contractual IT Support Level 1, and why are they important?

To thrive as a Contractual IT Support Level 1, you need a foundational knowledge of computer hardware, operating systems, basic networking, and customer support, often supported by a relevant diploma or certification such as CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and standard office software is typically required. Strong communication skills, patience, and a customer-focused attitude set outstanding candidates apart in this role. These skills ensure efficient troubleshooting, clear user guidance, and reliable technical support, all of which help maintain smooth business operations.

What are the typical daily responsibilities of a Contractual IT Support Level 1 professional?

As a Contractual IT Support Level 1 professional, your daily tasks generally include responding to user support tickets, troubleshooting basic hardware and software issues, and escalating more complex problems to higher-level IT staff. You'll frequently interact with end-users via email, phone, or in-person, ensuring their technical problems are resolved promptly. Additionally, you may assist with routine maintenance tasks such as software updates, password resets, and setting up new user accounts. Being organized and able to prioritize multiple requests are important skills for success in this role.

What are Contractual IT Support Level 1 roles?

Contractual IT Support Level 1 roles are entry-level positions in information technology focused on providing basic technical assistance to users, typically for a set duration or project. These professionals handle tasks like troubleshooting hardware and software issues, resetting passwords, and providing general support for computer systems and networks. The 'contractual' aspect means the position is temporary, based on a contract rather than a permanent role. Level 1 support is usually the first point of contact for IT issues, escalating more complex problems to higher-level support teams. This role is essential for maintaining smooth daily operations in organizations.

What is the difference between Contractual IT Support Level 1 vs Contractual Help Desk Technician?

AspectContractual IT Support Level 1Contractual Help Desk Technician
CertificationsCompTIA A+ or similarCompTIA A+ or similar
Work EnvironmentOn-site or remote technical supportHelp desk or call center support
Industry UsageIT service providers, corporate ITCustomer service, IT support
Job FocusBasic troubleshooting, hardware/software setupUser assistance, ticket management

Both roles involve technical support and require similar certifications, but Contractual IT Support Level 1 typically focuses on direct technical troubleshooting, while Help Desk Technicians often emphasize user communication and ticket resolution. The roles overlap in skills but differ slightly in daily tasks and work environment.

What are the most commonly searched types of It Support Level 1 jobs in Pennsylvania? The most popular types of It Support Level 1 jobs in Pennsylvania are:
What are popular job titles related to Contractual It Support Level 1 jobs in Pennsylvania? For Contractual It Support Level 1 jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Contractual It Support Level 1 jobs in Pennsylvania look for? The top searched job categories for Contractual It Support Level 1 jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Contractual It Support Level 1 jobs? Cities in Pennsylvania with the most Contractual It Support Level 1 job openings:
Contractual It Support Level 1 jobs near you
Infographic showing various Contractual It Support Level 1 job openings in Pennsylvania as of May 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.
IT SUPPORT

IT SUPPORT

Artech Information System LLC

Philadelphia, PA

Other

Posted 24 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description


Position: IT Support
Location: Philadelphia, PA

Duration: 3+months

This Analyst will work closely with Business Analyst, Project Leads and Management to develop and maintain POS Master Data and Implementation information, its supporting systems and processes and the users who consume it. As such, this position will work primarily, but not exclusively, with Micros Simphony and other interfaced systems in support of Aramark's critical POS mission. Ideal candidates will have the opportunity to support these systems and users of afore mentioned systems, while working within and independently. - Micros item and menu management - Enterprise support (level 1 and 2), data management - Interface with Aramark operational teams, their clients / customers and vendors - Project work and documentation - Special projects as assigned

Qualifications

pos exp

Additional Information

For more information, Please contact

Shubham

973-295-4595

shubhamDOTsATartechinfoDOTcom


Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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