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Entry Level Remote It Support Jobs (NOW HIRING)

Medisolv, Inc

IT Support Engineer

You'll spend your time supporting employees, managing core IT systems, and continuously improving how we onboard, offboard, and manage technology across the company. A strong candidate is someone who:

CW IT SUPPORT INC

Tier 1 Support Technician

Wilmington, NC · On-site +1

$35K - $40K/yr

We pay bonuses for passing certifications in the IT field, as well as reimburse for testing costs. We also pay for the training materials. Job Duties: * Work primarily in a remote support role ...

Rebellion Defenses

Remote IT Project Manager

Jackson, MS · Remote

$85K - $101K/yr

Overview Join our dynamic team at Rebellion Defenses as we seek an experienced individual to manage and oversee various IT projects remotely. This position is ideal for someone who thrives in a fast ...

IDEX

Desktop IT Support Analyst

Oak Harbor, WA · On-site +1

Desktop IT Support Analyst REPORTING TO: IT Platform Manager LOCATION: Oak Harbor, WA ITAR/EAR ... This role will physically support the Oak Harbor site as well as extended remote support to the ...

ACF Technologies, Inc.

IT Support Tier I

Asheville, NC · Remote

$18 - $21/hr

The Customer Care, IT Support Tier I will support external clients in their use of ACF's products ... This is a remote work from home position using ACF supplied hardware. Must have good/excellent ...

Zeeco

IT Support Specialist I

Tulsa, OK · Remote

Provides Tier 1 technology support for a domain environment via phone, email, remote access software, and walk-ins. Gathers information for unresolved issues and escalates them to specialized groups.

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

Experience supporting hybrid work environments and remote collaboration technologies . We focus on ... IT services and solutions provider in the US. We have aligned with many of today's global ...

Sentinel

AV / IT Support Engineer

Deerfield, IL · On-site +1

$40 - $45/hr

Experience supporting hybrid work environments and remote collaboration technologies . We focus on ... IT services and solutions provider in the US. We have aligned with many of today's global ...

Zeeco

IT Support Specialist I

Tulsa, OK · Remote

Provides Tier 1 technology support for a domain environment via phone, email, remote access software, and walk-ins. Gathers information for unresolved issues and escalates them to specialized groups.

U.S. Courts

IT Support Technician I

Phoenix, AZ · On-site +1

$51K - $83K/yr

The IT Support Technician I provides end-user support, technical assistance, and routine systems maintenance for court unit staff. The Incumbent installs and configures computer hardware and software ...

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Entry Level Remote It Support information

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How much do entry level remote it support jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for entry level remote it support in the United States is $25.07, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.37 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of an Entry Level Remote IT Support specialist?

Entry Level Remote IT Support specialists primarily help users resolve technical issues by responding to support tickets, emails, or chat inquiries throughout the workday. Tasks include diagnosing hardware or software problems, walking users through solutions, escalating complex issues to senior technicians, and documenting each interaction. You'll also regularly update knowledge base articles and may assist with onboarding processes for new employees. This role is ideal for those who enjoy problem-solving and want to gain diverse technical experience while working remotely.

What are the key skills and qualifications needed to thrive in the Entry Level Remote It Support position, and why are they important?

To thrive as an Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and typically an associate's degree or relevant certification such as CompTIA A+. Familiarity with remote support tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is often required. Strong communication skills, patience, and a customer service mindset are important for effectively assisting users remotely and resolving their issues. These skills and qualities are crucial as they enable efficient problem-solving and foster reliable technical support in a distributed work environment.

What is an Entry Level Remote IT Support job?

An Entry Level Remote IT Support job involves assisting users with technical issues, troubleshooting hardware and software problems, and providing guidance on IT systems—all performed remotely. Responsibilities may include responding to help desk tickets, resolving connectivity issues, and assisting with software installations. This role requires basic technical knowledge, good communication skills, and problem-solving abilities. It is a great starting point for those looking to build a career in IT support and gain hands-on experience with various technologies.

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Entry Level Remote It Support jobs near you
IT Support Engineer

IT Support Engineer

Medisolv, Inc

Remote

Full-time

Posted yesterday

Key responsibilities

  • Support employees with hardware, software, and access needs.

  • Manage user accounts, permissions, and devices including use of Microsoft Entra ID, Active Directory, and MDM systems.

  • Maintain and improve asset management and reporting processes, including automation of onboarding and offboarding.

Job description

Who We Are
Healthcare quality is complex. Medisolv helps make it manageable-and actionable.
We partner with hospitals, health systems, ACOs, and payers to bring clarity to quality data, connecting clinical and claims information into a single, reliable view. More than 1,800 organizations and 130M+ patient records rely on Medisolv to measure, report, and improve performance across 500+ measures tied to CMS, The Joint Commission, and other programs.
With support from Bessemer Venture Partners Forge, we're continuing to grow our platform and expand our impact-investing in advanced analytics, AI, and new capabilities that help healthcare organizations stay ahead of change and improve outcomes with confidence.
What You'll Be Doing / Who Thrives in This Role.
Reporting to the CISO, we are looking for someone who has a passion for Enterprise IT
This role is a great fit for someone who enjoys being hands-on in Enterprise IT and takes pride in keeping systems running smoothly behind the scenes. You'll spend your time supporting employees, managing core IT systems, and continuously improving how we onboard, offboard, and manage technology across the company.
A strong candidate is someone who:
  • Enjoys being the "go-to" person for IT support-helping troubleshoot issues, answer questions, and keep employees productive
  • Is comfortable working across systems like Microsoft 365, Entra ID, Active Directory, and MDM tools like Intune
  • Likes balancing day-to-day support work with longer-term projects like automation and process improvement
  • Is naturally curious and wants to understand how systems connect, from user access to network topology and application data flow
  • Pays attention to detail, especially when it comes to asset management, access control, and system configurations
  • Takes initiative to improve workflows-whether that's streamlining onboarding/offboarding or building better reporting and automation
  • Day to day, you'll be:
  • Supporting employees with hardware, software, and access needs
  • Managing user accounts, permissions, and devices
  • Maintaining and improving asset management and reporting processes
  • Partnering with teams across the organization to ensure smooth IT operations
  • Identifying opportunities to automate and simplify manual processes

What You'll Accomplish - Your Performance Objectives
In your first 30 days, you will onboard and get to know the people, products and departments that make Medisolv run and you will:
  • Complete initial training and onboarding.
  • Become familiar with the basic functionality of all internal IT operational systems.
  • Perform employee onboarding and offboarding processes.

In your first 3 months, you will assume ownership of the monthly close and other main functions of the department, and you will:
  • Take ownership of our Asset management program and provide automated monthly report generation.
  • Perform user support activities which include response to requests for assistance to change or add service, resolve system faults and errors, or obtain hardware or software licenses.
  • Manage Microsoft Entra ID and Active Directory
  • Manage Medisolv MDM systems (Intune - Iru)
  • Demonstrate basic understanding of production applications' internal data flow.

In your first 6 months, you will:
  • Assist in developing a full license distribution listed by dept.
  • Demonstrate understanding of Medisolv Network topology.
  • Demonstrate the ability to configure and manage SSO services.

In your first 12 months, you will:
  • Manage and lead the automation of our onboarding and offboarding processes.

Who We're Looking For - The Competencies That Matter
You are a doer. You take initiative and enjoy driving tasks from inception to completion. You probably have a strong bias for action and may even become frustrated when things come to a stalemate. You use this frustration in a positive manner to drive towards a solution in order to move things forward.
Organization and Project Management. You have experience and examples where you have had to lead a project or an initiative, had to design a plan and convert that plan to execution; with the result being a successful project or initiative. You also are aware of common pitfalls to avoid and can proactively work to ensure those are avoided.
Collaborative. You have empathy for your colleagues. You demonstrate and influence cross-functional collaboration within the company and seek out opportunities to build relationships with others even when difficult personalities or politics stood in the way.
Analytical Problem Solver. You are able to dissect problems and "see all the angles", especially when it comes to numbers/finances. You are also able to easily tell a story using financial data to a non-finance audience.
Continuous Improvement. You understand there is a better way (most of the time) and align the team's and your own work towards making the day-to-day easier using automation, systems, technology and process improvement. You are also able to easily identify quick, low-effort areas for improvement but also what items may require a heavy lift and/or outside resources to complete.
What You Bring - Skills and Experience
Professional Qualifications:
  • Bachelor's degree in computer science, Information Technology or related field or equivalent work experience
  • Minimum 2 years' experience with the following
  • PowerShell
  • Microsoft 365 administration
  • Microsoft Azure administration
  • SharePoint and Confluence
  • Defining technical processes and document standard operating procedures
  • Developing or improving workflow and workflow management tools
  • Support ticketing systems (Jira-Zendesk-HubSpot) use and administration
  • Microsoft SQL, create databases, and perform backups and restores
  • Networking - DNS, Vnets, IP, switches, routers, etc.

How to be a Medisolver - Our Values
  • Customer Success Obsession
  • All-Star Team Collaboration
  • Continuous Improvement through Curiosity & Data-Driven Learning
  • Courage with Kindness
  • Execution Focus. We Do Business, Not Just Talk Business

Medisolv is committed to creating a diverse and inclusive workplace. We believe that diversity drives innovation, and we are dedicated to fostering an environment where all employees feel valued and respected.
Candidates must successfully complete a pre-employment background check and be legally authorized to work in the United States, as sponsorship is not available.

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