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Entry Level Remote It Support Jobs in Edmonton, AB

theITSC

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Sales Representative (Remote)

Edmonton, AB · Remote

CA$60K - CA$75K/yr

  • PTO

Sell high-value enterprise IT support to Fortune 1000 companies, remotely, with uncapped commissions and direct exposure to senior leadership. theITSupportCenter is growing, and we're hiring remote ...

New

Cayenta

(Remote) Application Consultant

Edmonton, AB · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... IT transformation for our clients. Our Client Services team has an exciting opportunity for driven ... Provide support to existing and new clients by leading customers through our processes ...

Targeted Talent

Senior Recruiter - REMOTE

Edmonton, AB · Remote

  • Medical

  • Dental

  • PTO

Experience working in a recruitment agency * IT / Software Development / Technical permanent ... Flexible hours * 100% Remote working If this opportunity sounds like something that fits your ...

Targeted Talent

Senior Recruiter - REMOTE

Edmonton, AB · Remote

  • Medical

  • Dental

  • PTO

Experience working in a recruitment agency * IT / Software Development / Technical permanent ... Flexible hours * 100% Remote working If this opportunity sounds like something that fits your ...

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Entry Level Remote It Support information

How to get an entry level remote IT support job?

To get an entry-level remote IT support job, candidates should develop foundational technical skills, such as troubleshooting hardware and software issues, and gain familiarity with common tools like ticketing systems and remote access software. Earning certifications like CompTIA A+ can improve prospects, and applying through online job boards or company career pages is common for remote positions.

What are the typical daily responsibilities of an entry level remote IT support?

Entry Level Remote IT Support specialists primarily help users resolve technical issues by responding to support tickets, emails, or chat inquiries throughout the workday. Tasks include diagnosing hardware or software problems, walking users through solutions, escalating complex issues to senior technicians, and documenting each interaction. You'll also regularly update knowledge base articles and may assist with onboarding processes for new employees. This role is ideal for those who enjoy problem-solving and want to gain diverse technical experience while working remotely.

What are the key skills and qualifications needed to thrive in entry level remote IT support?

To thrive as an Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and typically an associate's degree or relevant certification such as CompTIA A+. Familiarity with remote support tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is often required. Strong communication skills, patience, and a customer service mindset are important for effectively assisting users remotely and resolving their issues. These skills and qualities are crucial as they enable efficient problem-solving and foster reliable technical support in a distributed work environment.

What are the easiest entry-level remote IT support jobs?

Entry-level remote IT support jobs typically involve troubleshooting technical issues, assisting users with hardware and software, and providing basic network support. These roles often require foundational knowledge of operating systems, remote support tools, and customer service skills, and may be suitable for candidates with certifications like CompTIA A+ or similar credentials.

What is an entry level remote IT support?

An Entry Level Remote IT Support job involves assisting users with technical issues, troubleshooting hardware and software problems, and providing guidance on IT systems—all performed remotely. Responsibilities may include responding to help desk tickets, resolving connectivity issues, and assisting with software installations. This role requires basic technical knowledge, good communication skills, and problem-solving abilities. It is a great starting point for those looking to build a career in IT support and gain hands-on experience with various technologies.

What are popular job titles related to Entry Level Remote It Support jobs in Edmonton, AB?

For Entry Level Remote It Support jobs in Edmonton, AB, the most frequently searched job titles are:

What job categories do people searching Entry Level Remote It Support jobs in Edmonton, AB look for?

The top searched job categories for Entry Level Remote It Support jobs in Edmonton, AB are:

Entry Level Remote It Support jobs near you
Infographic showing various Entry Level Remote It Support job openings in Edmonton, AB as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Sales Representative (Remote)

theITSC

Edmonton, AB • Remote

CA$60K - CA$75K/yr

Full-time

PTO

Posted yesterday

New

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Job description

Sell high-value enterprise IT support to Fortune 1000 companies, remotely, with uncapped commissions and direct exposure to senior leadership. theITSupportCenter is growing, and we're hiring remote Sales Representatives to research, reach, and win new corporate clients.


This is a fully remote position.


What you'll do:
Client Account Representatives participate in the entire sales process:

  • Research prospective client companies and build your own target list
  • Reach senior IT executives and decision-makers by phone and email
  • Present the value of theITSupportCenter's premium support platform
  • Book and lead introductory calls that turn prospects into clients
  • Negotiate service agreements and manage ongoing client relationships


Why Apply?

  • Salary, bonus and uncapped potential sales commissions
  • Commitment to developing skills and talent
  • Senior management involvement and support
  • A clear path to grow as you produce
  • Significant earnings potential


What we're looking for:

We welcome candidates from all backgrounds and experience levels. Our successful Sales Representatives demonstrate the following:

  • Organized and detail-oriented
  • Self-disciplined and motivated to chase leads
  • Self-starters with a track record of taking initiative
  • Strong communicators, comfortable talking to executives
  • Resilient through long sales cycles
  • Team players who want to win together


Who We Are:

theITSupportCenter is an industry-leading provider of white-glove technical support for Fortune 1000 companies. Organizations worldwide trust us with their employees' corporate IT, software, and mobile device issues, and our client retention reflects it. We give our team the training and tools to deliver that level of service, and to build real sales careers doing it.


Compensation potential exceeds CAD$65,000. This figure consists of 1) salary, 2) commissions on sales and 3) bonus opportunities. Benefits include paid vacation and paid training.

Company Description

theITSupportCenter is an industry-leading provider of expert technical support for Fortune 1000 companies. Organizations around the world trust theITSupportCenter to provide high-touch, white-glove support for their employees' corporate IT, business software and mobile devices issues. We are committed to delivering superior IT support and giving our team members the tools and training they need to deliver that support to our clients. As a result, our clients report extremely high satisfaction with our platform, allowing us to achieve an unparalleled client retention rate.