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Gilbert, AZ · Remote
$45K - $65K/yr
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...
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Gilbert, AZ · Remote
$45K - $65K/yr
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...
Alcolu, SC · On-site +1
$19.75 - $27.25/hr
We are looking for a First Level IT Support Technician to join our IT team in a fully remote role . The position provides first-line technical support to internal users across different countries and ...
Alcolu, SC · On-site +1
$19.75 - $27.25/hr
We are looking for a First Level IT Support Technician to join our IT team in a fully remote role . The position provides first-line technical support to internal users across different countries and ...
$22 - $30.25/hr
Requirements Interlaced is looking to hire a full-time IT Support Technician III authorized to work ... This is a full time position working from home to assist end users through remote sessions, via ...
$22 - $30.25/hr
Requirements Interlaced is looking to hire a full-time IT Support Technician III authorized to work ... This is a full time position working from home to assist end users through remote sessions, via ...
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Largo, FL · Remote
$45K - $65K/yr
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...
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Largo, FL · Remote
$45K - $65K/yr
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...
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Arlington, TX · Remote
$45K - $65K/yr
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...
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Arlington, TX · Remote
$45K - $65K/yr
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...
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Dunwoody, GA · Remote
$45K - $65K/yr
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...
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Dunwoody, GA · Remote
$45K - $65K/yr
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...
Anaheim, CA · On-site +1
$80K - $90K/yr
IronOrbit - Remote Compensation: $80,000 - $90,000 / year Description Supervises the day-to-day operations of the IT Services Support Team. Identifies, researches, & resolves complex technical ...
Anaheim, CA · On-site +1
$80K - $90K/yr
IronOrbit - Remote Compensation: $80,000 - $90,000 / year Description Supervises the day-to-day operations of the IT Services Support Team. Identifies, researches, & resolves complex technical ...
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Des Moines, IA · Remote
$45K - $65K/yr
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...
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Des Moines, IA · Remote
$45K - $65K/yr
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of ...
Florence, KY · On-site +1
Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltime IT Application Support Specialist will be responsible for investigating and troubleshooting ...
Florence, KY · On-site +1
Remote (Florence, KY). Should be willing to travel to client location as needed. Duration: Fulltime IT Application Support Specialist will be responsible for investigating and troubleshooting ...
Mountain View, CA · On-site +1
$90K - $140K/yr
Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation * Use and develop AI-assisted tool flows to ...
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Mountain View, CA · On-site +1
$90K - $140K/yr
Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation * Use and develop AI-assisted tool flows to ...
Mountain View, CA · On-site +1
Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation * Use and develop AI-assisted tool flows to ...
Mountain View, CA · On-site +1
Own day-to-day IT support for our Mountain View office and remote team - endpoint provisioning, account management, helpdesk, and onboarding automation * Use and develop AI-assisted tool flows to ...
Oklahoma City, OK · Remote
$45K - $65K/yr
Role: IT Support Technician Location: Oklahoma City, OK (On-site) Salary Range: $45,000 - $65,000 ... You'll provide in-person and remote technical support across company sites, with up to 50% travel ...
Oklahoma City, OK · Remote
$45K - $65K/yr
Role: IT Support Technician Location: Oklahoma City, OK (On-site) Salary Range: $45,000 - $65,000 ... You'll provide in-person and remote technical support across company sites, with up to 50% travel ...
Pico Rivera, CA · On-site +1
$65K - $73K/yr
Million Dollar Baby Co. is looking for an IT Support Specialist to provide technical assistance to our associates. We're seeking a versatile and enthusiastic support technician to set up and deploy ...
Pico Rivera, CA · On-site +1
$65K - $73K/yr
Million Dollar Baby Co. is looking for an IT Support Specialist to provide technical assistance to our associates. We're seeking a versatile and enthusiastic support technician to set up and deploy ...
$22 - $30.25/hr
Remote - Onsite locations available Department: Information Technology Reports to: IT Support Supervisor About the Role: Are you a detail-driven IT professional who thrives in a fast-paced ...
$22 - $30.25/hr
Remote - Onsite locations available Department: Information Technology Reports to: IT Support Supervisor About the Role: Are you a detail-driven IT professional who thrives in a fast-paced ...
Los Angeles, CA · On-site +1
We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the ...
Los Angeles, CA · On-site +1
We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the ...
Houston, TX · Remote
IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or KS) Support Technicians provide front-line technical support to end users, troubleshoot server and ...
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Houston, TX · Remote
IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or KS) Support Technicians provide front-line technical support to end users, troubleshoot server and ...
Houston, TX · On-site +1
$38K - $42K/yr
IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or KS) Support Technicians provide front-line technical support to end users, troubleshoot server and ...
Houston, TX · On-site +1
$38K - $42K/yr
IT Support Technician (This is a remote position open to applicants residing in TX, NM, AZ, CO or KS) Support Technicians provide front-line technical support to end users, troubleshoot server and ...
Manhattan, NY · Remote
Job Title: IT Support Specialist Location-Type: NYC onsite Start Date Is: ASAP Duration: (contract ... Provide expert-level technical support for end-user workstations for remote and NYC-based employees ...
Manhattan, NY · Remote
Job Title: IT Support Specialist Location-Type: NYC onsite Start Date Is: ASAP Duration: (contract ... Provide expert-level technical support for end-user workstations for remote and NYC-based employees ...
$37K - $51K/yr
Flexible schedule, depending on team needs Additional Information: This role offers an opportunity to gain professional experience, develop new skills, and grow within a supportive remote team ...
$37K - $51K/yr
Flexible schedule, depending on team needs Additional Information: This role offers an opportunity to gain professional experience, develop new skills, and grow within a supportive remote team ...
Seattle, WA · On-site +1
$50K - $60K/yr
You might not have held a Tier 1 support role before but are passionate about IT technology and helping others solve their issues. Perhaps you have or currently do hold a position as Tier I support ...
Seattle, WA · On-site +1
$50K - $60K/yr
You might not have held a Tier 1 support role before but are passionate about IT technology and helping others solve their issues. Perhaps you have or currently do hold a position as Tier I support ...
$14.18 - $16.26
3% of jobs
$16.26 - $18.33
7% of jobs
$18.33 - $20.41
12% of jobs
$20.79 is the 25th percentile. Wages below this are outliers.
$20.41 - $22.49
16% of jobs
The median wage is $23.89 / hr.
$22.49 - $24.56
18% of jobs
$24.56 - $26.64
14% of jobs
$27.63 is the 75th percentile. Wages above this are outliers.
$26.64 - $28.72
12% of jobs
$28.72 - $30.79
8% of jobs
$30.79 - $32.87
5% of jobs
$32.87 - $34.94
3% of jobs
$34.94 - $37.02
2% of jobs
$14
$25
$37
Entry Level Remote IT Support specialists primarily help users resolve technical issues by responding to support tickets, emails, or chat inquiries throughout the workday. Tasks include diagnosing hardware or software problems, walking users through solutions, escalating complex issues to senior technicians, and documenting each interaction. You'll also regularly update knowledge base articles and may assist with onboarding processes for new employees. This role is ideal for those who enjoy problem-solving and want to gain diverse technical experience while working remotely.
To thrive as an Entry Level Remote IT Support professional, you need a basic understanding of computer systems, troubleshooting techniques, and typically an associate's degree or relevant certification such as CompTIA A+. Familiarity with remote support tools, ticketing systems like Zendesk or ServiceNow, and basic networking concepts is often required. Strong communication skills, patience, and a customer service mindset are important for effectively assisting users remotely and resolving their issues. These skills and qualities are crucial as they enable efficient problem-solving and foster reliable technical support in a distributed work environment.
An Entry Level Remote IT Support job involves assisting users with technical issues, troubleshooting hardware and software problems, and providing guidance on IT systems—all performed remotely. Responsibilities may include responding to help desk tickets, resolving connectivity issues, and assisting with software installations. This role requires basic technical knowledge, good communication skills, and problem-solving abilities. It is a great starting point for those looking to build a career in IT support and gain hands-on experience with various technologies.
$45K - $65K/yr
Full-time
Medical, PTO
Posted 11 days ago
The ITSC is seeking agents to provide telephone technical support for the organization's customers.
The ITSC is an industry-leading provider of Expert technical support for Fortune 1000 organizations.
LOCATION: The ITSC's organizational structure provides agents the opportunity to work from home.
HOURS: We are actively seeking candidates for ALL Shifts
DESCRIPTION:
Agents for the ITSC provide high-touch, white-glove support for corporate IT, business software and mobile devices. Support covers technical details as well as "how-to" questions for a variety of topics including:
- Microsoft Excel, Outlook, Word, PowerPoint, Access, Visual Basic for Applications (VBA), SharePoint, etc.
- Adobe Creative Cloud applications (Illustrator, InDesign, Photoshop, etc.)
- Windows operating systems
- iPhone, iPad, Android, and Blackberry mobile devices
CompTIA A+, Microsoft Specialist, HDI-Support Center Analyst (HDI-SCA) certifications a SIGNIFICANT PLUS
Agents must also have familiarity with server environments, standard network arrangements, and security concepts.
This is an external, Customer-facing position. Agents must be conscientious about providing thorough support and be understanding, responsive, and cooperative for client support requests. They must also have strong interpersonal and communication skills, and the ability to explain technical concepts in a clear, non-technical manner.
Agents must pay close attention to detail and following internal processes for providing support and documenting all steps taken. They also need to be team players, collaborate with their colleagues, and have a desire to be a resource and share their knowledge with others.
ADDITIONAL PREFERRED SKILLS:
- The ability to learn new applications quickly, and to certify in numerous software applications
- Bilingual in SPANISH or FRENCH is a plus
- Familiar with ITIL, COPC and/or Six Sigma
- Familiar with any of the following: Visual BASIC, VB .NET, C#, C++, Java, JavaScript, or any other object-orientated programming language
Sourced by ZipRecruiter
It services
201 - 500 Employees
West Conshohocken, PA, US
2005
