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Remote Managed Service Provider Jobs in Ohio (NOW HIRING)

Ginlong Solis

Service Technician (Remote)

Dublin, OH · On-site +1

Ginlong Solis USA is seeking a Service Technician to join our Service department in the United ... Ability to work under direction from remote management. * Ability to analyze and solve problems ...

Riverside Research

Remote Sensing Scientist

Dayton, OH · Remote

$91K - $140K/yr

We provide high-end technical services, research and development, and prototype solutions to some ... S. Citizenship. Position Overview Riverside Research is seeking a full-time Remote Sensing ...

ForgeFit

Remote Customer Service Specialist

Dayton, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Toledo, OH · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Columbus, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

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Remote Managed Service Provider information

What is a Remote Managed Service Provider?

A Remote Managed Service Provider (MSP) is a company or team that remotely manages a business's IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, data backup, and technical support, all from an offsite location. This allows businesses to focus on their core operations while experienced professionals maintain and secure their technology. Remote MSPs typically offer their services on a subscription basis, providing proactive support and minimizing downtime.

What is the difference between Remote Managed Service Provider vs Network Administrator?

AspectRemote Managed Service ProviderNetwork Administrator
CredentialsCertifications like CompTIA Network+, Microsoft Certified, vendor-specific certificationsCertifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via remote tools, supporting multiple clientsTypically onsite or hybrid, managing internal network infrastructure
Employer & Industry UsageManaged service providers serving various industriesIn-house IT teams or organizations managing their own networks

The main difference is that a Remote Managed Service Provider offers outsourced IT support remotely across multiple clients, while a Network Administrator manages an organization's internal network infrastructure, often onsite. Both roles require similar certifications but differ in scope, environment, and employer type.

What are the key skills and qualifications needed to thrive as a Remote Managed Service Provider, and why are they important?

To thrive as a Remote Managed Service Provider, you need strong IT troubleshooting skills, a solid understanding of network and system administration, and relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Excellent communication, problem-solving, and time management skills help professionals coordinate with clients and resolve issues efficiently. These abilities are critical for delivering reliable support, maintaining system uptime, and ensuring client satisfaction in a remote environment.

How does a Remote Managed Service Provider typically collaborate with client IT teams to ensure seamless service delivery?

Remote Managed Service Providers (MSPs) work closely with client IT teams through regular communication, ticketing systems, and scheduled virtual meetings to align on goals, resolve issues, and implement new technologies. They often use remote monitoring and management tools to proactively detect and address problems, minimizing downtime for clients. Successful collaboration involves clear documentation, shared protocols, and frequent updates, ensuring both the MSP and client teams are informed and responsive. Building trust and maintaining transparency are key to fostering strong partnerships and achieving seamless service delivery.
What are the most commonly searched types of Managed Service Provider jobs in Ohio? The most popular types of Managed Service Provider jobs in Ohio are:
What are popular job titles related to Remote Managed Service Provider jobs in Ohio? For Remote Managed Service Provider jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Managed Service Provider jobs in Ohio look for? The top searched job categories for Remote Managed Service Provider jobs in Ohio are:
What cities in Ohio are hiring for Remote Managed Service Provider jobs? Cities in Ohio with the most Remote Managed Service Provider job openings:
Remote Managed Service Provider jobs near you
Cloud and Infrastructure Security Administrator

Cloud and Infrastructure Security Administrator

ComResource

Columbus, OH • Remote

Full-time

Posted 19 days ago

Job description

Position Overview: We are seeking a skilled and motivated Cloud and Infrastructure Security Administrator to join our team at ComResource, a leading Managed Service Provider (MSP). The ideal candidate will have a minimum of 2 years' experience working with Microsoft Cloud Technologies, as well as 2-4 years' experience in managing local infrastructure systems, including Windows servers/endpoints, network equipment, and security protocols.

Responsibilities:
  • Design and implement security measures for cloud and on-premises infrastructure.
  • Configure and manage security tools and technologies, across identity, network, endpoint, and security operations.
  • Monitor and analyze security alerts, responding to incidents and vulnerabilities.
  • Conduct regular security assessments to identify weaknesses.
  • Develop and maintain security policies, standards, and procedures in line with industry regulations.
  • Collaborate with IT teams and stakeholders to ensure secure architecture and compliance.
  • Provide training and support to employees on security best practices and protocols.
  • Remain updated on the latest cybersecurity threats, trends, and technologies.
  • Design, implement, and maintain Microsoft Azure (IaaS and PaaS) environments, ensuring optimal performance, security, and scalability.
  • Design, implement, and maintain Microsoft 365 environments ensuring seamless collaboration, communication, performance, and security.
  • Design, implement, and maintain local and hybrid infrastructure environments, including Windows Servers, endpoints, network equipment and other related components.
  • Provide support and assistance through ticketing and support solutions, addressing user inquiries and technical issues promptly.
  • Monitor and manage systems remotely, utilizing remote monitoring and management solutions to ensure system health and performance.
  • Collaborate effectively with team members and clients to deliver exceptional IT solutions and services.
Qualifications:
  • Strong understanding of Active Directory, Entra ID, Microsoft 365 administration and security.
  • Strong understanding of Server and Endpoint administration and security.
  • Strong understanding of Network administration and security.
  • Knowledge and experience with MFA, EDR, MDR, SIEM, and SOAR Technologies.
  • Familiarity with security frameworks and compliance such as CIS, NIST, HIPAA, GDPR, CMMC, etc.
  • Previous experience with ticketing and support solutions.
  • Familiarity with remote monitoring and management solutions.
  • Experience within an MSP environment is a plus.
  • Excellent communication and collaboration skills.
  • Relevant industry certifications, such as CompTIA(Network+/Sec+/CySA+/PenTest+), Microsoft(Azure/M365/Security/Server/Endpoint), and Practical Security(TCM - PSAA/PJPT) are advantageous.