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Managed Services Msp Jobs (NOW HIRING)

Pavion

MSP Technical Support

Altamonte Springs, FL

$45/hr

Autotask, Datto RMM, Auvik or Managed Services (MSP) experience a major plus * General Windows Desktop * Strong Organization and Time Management Skills Salary: $45 - 55k depending on experience ...

Pavion

MSP Technical Support

Altamonte Springs, FL · On-site

$45K - $55K/yr

Autotask, Datto RMM, Auvik or Managed Services (MSP) experience a major plus * General Windows Desktop * Strong Organization and Time Management Skills Salary: $45 - 55k depending on experience ...

Stafford Associates

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Technical Service Delivery Manager

Setauket, NY · On-site

$95K - $120K/yr

Experience in an IT services, managed services, MSP, technical support, project coordination, or service delivery environment. * Strong working knowledge of IT infrastructure concepts such as ...

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Managed Services Msp information

Who are the biggest MSPs in the US?

The largest managed services providers (MSPs) in the US include companies like Accenture, IBM, and Cognizant, which serve a wide range of clients with IT support, cloud services, and cybersecurity. These MSPs often employ certifications such as CompTIA or Cisco and require strong technical skills for managing complex client environments.

What is MSP in managed services?

An MSP, or Managed Services Provider, is a company that remotely manages and maintains a client's IT infrastructure, networks, and systems. Managed services often include monitoring, cybersecurity, data backup, and support, allowing businesses to focus on their core operations. IT professionals working as MSPs typically use tools like remote monitoring software and may hold certifications such as CompTIA or Cisco.

What profession makes $400,000 a year?

In the managed services industry, senior IT consultants, cybersecurity directors, and chief technology officers (CTOs) can earn $400,000 or more annually, especially with extensive experience, certifications, and leadership responsibilities. These roles often require advanced technical skills, strategic planning, and management expertise.

What is the difference between Managed Services MSP vs Network Administrator?

AspectManaged Services MSPNetwork Administrator
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA, Microsoft certifications
Work EnvironmentTypically works with multiple clients, managed remotely or on-siteUsually employed by a single organization, on-site or remote
Employer & Industry UsageManaged service providers, IT consulting firmsCorporate IT departments, organizations with internal IT teams
Primary FocusProactive management of client IT infrastructureDay-to-day network maintenance and support

While both roles require similar certifications and work in IT environments, Managed Services MSPs focus on providing comprehensive, proactive IT management for multiple clients, often remotely. Network Administrators typically work within a single organization, handling daily network operations and support. The MSP role emphasizes service delivery and client management, whereas Network Administrators focus on internal network stability and support.

What jobs pay $10,000 a month without a degree?

In the managed services industry, roles such as experienced network administrators, cybersecurity consultants, or cloud solutions architects can earn $10,000 or more monthly without a traditional degree, often relying on industry certifications like Cisco, CompTIA, or AWS. These positions typically require specialized skills, hands-on experience, and sometimes certifications, with many working in high-demand environments or as independent consultants.
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Managed Services Msp jobs near you
NOC Support Technician- MSP Support

NOC Support Technician- MSP Support

RCN Technologies

Knoxville, TN • On-site

Full-time

Posted 3 days ago

Job description

Job Description
NOC Technician (Tier 1-2) - MSP Support
Early to Mid-Career Opportunity
Own the Customer Experience. Build Something That Matters.
Are you someone who naturally takes ownership of problems until they are fully resolved? Do you enjoy helping people, solving technical issues, and making systems work better than they were before?
Are you looking for a role where you are trusted to own problems through resolution-not just close tickets?
If so, we'd love to meet you.
RCN Technologies is a fast-growing technology company headquartered in downtown Knoxville, Tennessee. We help businesses stay connected through innovative wireless networking and managed services solutions.
We believe customers should be able to #ExpectMore from their technology provider-and that expectation is delivered by people who take ownership, think critically, and care deeply about the customer experience.
This role sits at the heart of our Network Operations Center (NOC). You'll monitor customer environments, respond quickly when issues arise, and own each problem through to resolution-with priority on our Managed Services (MSP) customers.
Veterans are encouraged to apply.
Our Core Values
Enjoy the Journey
We believe work should be meaningful and rewarding. We create an environment where people enjoy building their careers.
Embrace Development
We invest in continuous learning and long-term career growth.
Extreme Ownership
We take responsibility, follow through, and see problems through to resolution.
Stronger United
We succeed as a team through communication, trust, and collaboration.
Create Wow
We go beyond expectations to deliver exceptional experiences for customers and teammates.
What You'll Do
As a NOC Technician, you'll monitor customer environments, respond to issues, and own them through to resolution-supporting our full customer base.
  • Own onboarding, setup, and activation for MSP customers

  • Serve as a primary point of contact for customer issues and technical questions

  • Troubleshoot networking, connectivity, and device-related issues

  • Coordinate internal teams to ensure fast, accurate resolution

  • Monitor customer environments and proactively identify issues

  • Maintain documentation and system records

  • Collaborate with engineering, implementation, and customer teams

  • Continuously improve processes and customer experience

You are not just closing tickets-you are owning outcomes.
Who Thrives Here
We are looking for someone who:
  • Takes full ownership and follows through-owns the problem rather than assigning blame

  • Communicates clearly and confidently

Apply