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Datto Jobs (NOW HIRING)

FusionTek

Systems Analyst (L2) - Hybrid

Federal Way, WA · Hybrid

$30 - $35/hr

Managing Datto networking switches and access points * Supporting additional modern technologies implemented across client environments * Provide onsite support as needed for networking and server ...

FusionTek

Systems Analyst (L2) - Hybrid

Kent, WA · On-site

Managing Datto networking switches and access points * Supporting additional modern technologies implemented across client environments * Provide onsite support as needed for networking and server ...

FusionTek

Systems Analyst (L2) - Hybrid

Auburn, WA · Hybrid

$30 - $35/hr

Managing Datto networking switches and access points * Supporting additional modern technologies implemented across client environments * Provide onsite support as needed for networking and server ...

FusionTek

Systems Analyst (L2) - Hybrid

Kent, WA · Hybrid

$30 - $35/hr

Managing Datto networking switches and access points * Supporting additional modern technologies implemented across client environments * Provide onsite support as needed for networking and server ...

FusionTek

Systems Analyst (L2) - Hybrid

Puyallup, WA · Hybrid

$30 - $35/hr

Managing Datto networking switches and access points * Supporting additional modern technologies implemented across client environments * Provide onsite support as needed for networking and server ...

FusionTek

Systems Analyst (L2) - Hybrid

Federal Way, WA · On-site

$30 - $35/hr

Managing Datto networking switches and access points * Supporting additional modern technologies implemented across client environments * Provide onsite support as needed for networking and server ...

Hirekeyz Inc

Network Administrator

Bristol, RI · Remote

Develop, test, and document backup and disaster recovery plans for critical systems (e.g., Datto S5-4 backup devices, AppAssure Backup). * Coordinate with regulatory agencies and other contractors to ...

FusionTek

Systems Analyst (L2) - Hybrid

Tacoma, WA · Hybrid

$30 - $35/hr

Managing Datto networking switches and access points * Supporting additional modern technologies implemented across client environments * Provide onsite support as needed for networking and server ...

FusionTek

Systems Analyst (L2) - Hybrid

Tacoma, WA · On-site

Managing Datto networking switches and access points * Supporting additional modern technologies implemented across client environments * Provide onsite support as needed for networking and server ...

FusionTek

Systems Analyst (L2) - Hybrid

Puyallup, WA · On-site

Managing Datto networking switches and access points * Supporting additional modern technologies implemented across client environments * Provide onsite support as needed for networking and server ...

FusionTek

Systems Analyst (L2) - Hybrid

Auburn, WA · On-site

Managing Datto networking switches and access points * Supporting additional modern technologies implemented across client environments * Provide onsite support as needed for networking and server ...

Signalbase Inc

Be Seen First

Helpdesk Support / Technical Services Associate - L1/L2

Melville, NY · On-site

$50K - $70K/yr

Deploy and monitor endpoints via Datto RMM. * Contribute to IT documentation, diagrams, and process development. * Assist with Cybersecurity services, i.e. Phishing, Vulnerability Scans, Penetration ...

MSP Hire, Inc.

MSP Support Technician II

Beachwood, OH · On-site

$65K - $75K/yr

Work with backup solutions (Datto, Veeam) and assist with data recovery. * Support cloud-based and virtual desktop environments (Azure Virtual Desktop, Citrix). * Create documentation and knowledge ...

MSP Hire, Inc.

MSP Support Technician II

Beachwood, OH · On-site

$65K - $75K/yr

Work with backup solutions (Datto, Veeam) and assist with data recovery. * Support cloud-based and virtual desktop environments (Azure Virtual Desktop, Citrix). * Create documentation and knowledge ...

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How much do datto jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for datto in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

Is Datto a good company to work for?

As a company specializing in data backup and disaster recovery solutions, Datto is known for a collaborative work environment and opportunities for technical skill development. Employee reviews often cite a positive culture and growth potential, though experiences can vary by role and location.

Who is Datto owned by?

Datto is owned by Vista Equity Partners, a private equity firm that acquired the company in 2017. As a managed service provider specializing in data backup and disaster recovery solutions, Datto operates as a subsidiary within Vista's portfolio.

What does a Datto do?

A Datto professional typically works in IT or cybersecurity roles, focusing on data backup, disaster recovery, and business continuity solutions. They manage and implement data protection systems, often using Datto's hardware and software products, and may require technical certifications and knowledge of networking and cloud services.

What jobs in the US pay 300,000 a year?

High-paying jobs that can reach or exceed $300,000 annually include roles such as senior software engineers, investment bankers, corporate lawyers, anesthesiologists, and executive-level positions like CEOs and CFOs. These roles typically require advanced education, extensive experience, specialized skills, and often involve high levels of responsibility and long working hours.

What types of clients or industries do Datto professionals typically support, and what does a typical day look like in this role?

Datto professionals often work with a diverse range of clients, including small to mid-sized businesses, managed service providers (MSPs), schools, and healthcare organizations, all of which rely on robust backup and data recovery solutions. On a typical day, you might troubleshoot backup failures, assist with system restores, schedule and test disaster recovery drills, and guide clients through best practices in data protection. Regular communication with clients and internal teams is a key part of the role, ensuring issues are resolved efficiently and securely. This variety provides continuous learning opportunities and enables Datto specialists to build expertise across multiple industries and IT environments.

What are the key skills and qualifications needed to thrive in the Datto position, and why are they important?

To thrive in a Datto role, such as a Datto Backup Specialist or Solutions Engineer, candidates need strong technical proficiency in backup and disaster recovery solutions, networking, and server management, often backed by relevant IT certifications (like CompTIA, Microsoft, or Datto-specific training). Familiarity with Datto's cloud-based platforms, monitoring tools, remote management systems, and ticketing software is essential. Problem-solving skills, excellent communication, and customer service orientation are vital soft skills for success. These competencies ensure reliable client support, effective troubleshooting, and successful implementation of data protection services.

What is a Datto job?

A Datto job typically refers to a role at Datto, a company specializing in data backup, disaster recovery, and business continuity solutions. Jobs at Datto can range from technical roles like software engineering and IT support to sales, marketing, and customer service positions. Employees at Datto work to develop and support cybersecurity and backup solutions for businesses. The company focuses on providing reliable data protection and IT management solutions, often catering to managed service providers (MSPs). Working at Datto usually involves collaborating with teams to enhance data security and business continuity strategies.

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What cities are hiring for Datto jobs? Cities with the most Datto job openings:
What are the most commonly searched types of Datto jobs? The most popular types of Datto jobs are:
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Datto jobs near you
Infographic showing various Datto job openings in the United States as of July 2026, with employment types broken down into 98% Full Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Automation & RMM Engineer (Level 2/3)

Automation & RMM Engineer (Level 2/3)

ACC TECHNICAL SERVICES

East Syracuse, NY • On-site

Full-time

Posted 5 days ago

Job description

Description:

Department: NOC Location: Syracuse, NY (Hybrid/Remote options) Reports to: NOC Leadership Type: Full-time, Exempt

About Us

ACC Technical Services is a growing MSP delivering premium IT services using modern service management, automation toolsets, and a skilled engineering team. Our style emphasizes clear outcomes, measurable service quality, and client trust.

Role Summary

We’re hiring an Automation & RMM Engineer. You will build and maintain proactive monitoring, remediation, and workflow automation across our RMM/PSA stack, integrate with third-party APIs, and deliver operational analytics in Power BI. Expect hands-on scripting (PowerShell/Python/SQL), configuration-as-code (YAML/JSON/Jinja), and Rewst workflow development aligned to NOC objectives and MSP delivery standards.

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Key Responsibilities

· RMM Monitoring & Scripts: Design, implement, and maintain monitors, policies, and remediation scripts in our RMM platform. To ensure alert fidelity, auto-ticketing, and SLA adherence. Experience with ConnectWise Automate or NinjaOne or Datto RMM or N-able required

· Workflow Automation (Rewst): Build and iterate Rewst workflows using YAML/JSON/Jinja; integrate with PSA/RMM and external systems via REST/Graph APIs; enforce input validation, error handling, and idempotent operations

· Scripting & Data Ops: Author maintainable PowerShell/Python utilities and SQL queries for configuration, ETL, reporting, and bulk operations; package and version scripts; document runbooks and rollback plans.

· Backup/DR Monitoring: Operate to checklist standards for backups—implement alerts and auto-ticketing for failures/warnings and long-running jobs; collaborate with service owners for remediation

· API Integrations: Connect RMM/PSA and security tools with vendor APIs (Microsoft Graph, SentinelOne, etc.); design secure auth, paging, rate-limit strategies; produce repeatable connectors.

· Operational Analytics: Build Power BI dashboards and data models to visualize service performance (uptime, SLAs, ticket flow, automation impact/ROI) for NOC leadership and client-facing reporting.

· Service Delivery & NOC Cadence: Contribute to NOC boards, stand-ups, and weekly ops reviews; track KPIs; drive process improvements in accordance with our NOC Manager charter.

· Documentation & Standards: Produce clear SOPs/runbooks; follow internal style from existing role descriptions and operations playbooks.

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Required Skills & Experience

· Scripting: Proficiency in PowerShell or Python; working SQL (T-SQL or PostgreSQL) for queries, views, and basic ETL.

· IaC / Templates: YAML, JSON, and Jinja for workflow definitions, payloads, and templating.

· RMM Expertise: Monitor/policy design and remediation scripting in any top RMM (Automate, NinjaOne, Datto RMM, N-able).

· API Integrations: RESTful API experience (auth flows, pagination, webhooks); familiarity with Microsoft Graph is a plus.

· Rewst: Hands-on experience building production workflows; debugging, logging, and versioning within Rewst.

· Power BI: Data modeling, DAX, and publishing secure reports/dashboards for operations and client stakeholders.

· MSP Foundations: Ticketing/PSA practices, SLAs, change control, and documentation consistent with our internal job description style.---

Requirements:

· Background in IT Services/MSP environments with NOC exposure

· Experience with ConnectWise Manage/Automate, Rewst, Cisco Umbrella, Duo SentinelOne, and backup platforms (Veeam/Datto/Slide)

· Familiarity with M365/Azure administration, Microsoft Graph permissions, and service health telemetry

· Unit testing for scripts/workflows; CI/CD for automation artifacts; secure secrets handling.

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