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Datto Jobs (NOW HIRING)

Primary Responsibilities: - Monitor and work on tickets generated by Datto RMM, N-central, Azure Monitor, HCO/Orion, Meraki, backup platforms, and other monitoring tools. - Review alerts, validate ...

Sr. Systems Engineer

Rochester, NY · On-site

$103K - $141K/yr

Experience with Datto, Axcient, and other backup technologies is required. • Administer and configure Microsoft 365 environments, including Exchange Online, SharePoint, Teams, and other M365 ...

MSP Tier 2

Elgin, IL · On-site

$75K/yr

Comfortable working with RMM and PSA tools (e.g., ConnectWise, Datto, Autotask, etc.). * Great communication skills-both with team members and non-technical clients. * Reliable, proactive, and able ...

Project Engineer

Los Angeles, CA · Hybrid

$40 - $50/hr

Experience with Datto RMM, Autotask PSA, BrightGauge, Hudu, and BCDR platforms * Experience with AVD, DaaS, Thin Clients, or Windows 365 * Experience supporting legal industry clients * Knowledge of ...

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How much do datto jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for datto in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What types of clients or industries do Datto professionals typically support, and what does a typical day look like in this role?

Datto professionals often work with a diverse range of clients, including small to mid-sized businesses, managed service providers (MSPs), schools, and healthcare organizations, all of which rely on robust backup and data recovery solutions. On a typical day, you might troubleshoot backup failures, assist with system restores, schedule and test disaster recovery drills, and guide clients through best practices in data protection. Regular communication with clients and internal teams is a key part of the role, ensuring issues are resolved efficiently and securely. This variety provides continuous learning opportunities and enables Datto specialists to build expertise across multiple industries and IT environments.

What are the key skills and qualifications needed to thrive in the Datto position, and why are they important?

To thrive in a Datto role, such as a Datto Backup Specialist or Solutions Engineer, candidates need strong technical proficiency in backup and disaster recovery solutions, networking, and server management, often backed by relevant IT certifications (like CompTIA, Microsoft, or Datto-specific training). Familiarity with Datto's cloud-based platforms, monitoring tools, remote management systems, and ticketing software is essential. Problem-solving skills, excellent communication, and customer service orientation are vital soft skills for success. These competencies ensure reliable client support, effective troubleshooting, and successful implementation of data protection services.

What is a Datto?

A Datto job typically refers to a role at Datto, a company specializing in data backup, disaster recovery, and business continuity solutions. Jobs at Datto can range from technical roles like software engineering and IT support to sales, marketing, and customer service positions. Employees at Datto work to develop and support cybersecurity and backup solutions for businesses. The company focuses on providing reliable data protection and IT management solutions, often catering to managed service providers (MSPs). Working at Datto usually involves collaborating with teams to enhance data security and business continuity strategies.

More about Datto jobs
What cities are hiring for Datto jobs? Cities with the most Datto job openings:
What are the most commonly searched types of Datto jobs? The most popular types of Datto jobs are:
What states have the most Datto jobs? States with the most job openings for Datto jobs include:
Infographic showing various Datto job openings in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Contract. Highlights an 82% Physical, 7% Hybrid, and 11% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

NOC Analyst - Tier 2 | Vitis Technologies

Prosource

Blue Ash, OH • On-site

$55K - $65K/yr

Full-time

Re-posted 12 days ago


Job description

Job Type
Full-time
Description
At Vitis Technologies, we believe that success lies in delivering unparalleled customer experience. We achieve this by recruiting and hiring the most talented, customer-focused individuals with technical expertise in the industry. A positive and enthusiastic attitude, coupled with a commitment to providing the best possible user experience, is essential. Vitis Technologies succeeds in this through our customer-first approach.
NOC Analyst - Tier 2 (Network Operations Center)
As a NOC Analyst Tier 2, you will be responsible for server and infrastructure remediation of issues, resolution of escalated tickets from our Tier 1 NOC/Tier 2 helpdesk groups and provide as needed assistance to our professional services (projects) team for internal our customer initiatives.
Requirements
Essential Responsibilities:
This position will include but is not limited to the following duties:
• Provide excellent support to our clients by:
  • Troubleshooting Monitoring Alerts from our various management portals and agents
  • Troubleshooting NOC Support tickets including escalations from NOC1
  • Troubleshooting TAC Escalation Tickets

• Maintain client satisfaction through professional and courteous service.
• Maintain your knowledge and expertise by learning new and evolving technologies and by achieving appropriate industry and professional certifications.
• Contribute to our passion and direction by helping to improve technical practices.
Required
• 4+ year's professional work experience
• Ability to work independently and within a team environment.
• Critical thinking and problem-solving skills.
• Network+, CMNA, or equivalent networking experience
• Windows Active Directory management including experience of group policy.
• Experience with Office365
• Experience with Microsoft Windows Desktop & server operating systems
• Experience configuring, maintaining, and troubleshooting firewalls
• Exceptional customer service, interpersonal, and communication skills.
• Ability to work Monday through Friday 8 AM to 5 PM with a rotating on-call schedule.
• Candidates for this position must be authorized to work in the United States on a full-time basis
Preferred
• Previous MSP experience.
• Computer technology 2- or 4-year degrees.
• Microsoft Certified Windows Server installation, configuration, and administration.
• Microsoft 365 Certificate or 3+ yrs. experience with O365 management
• Experience troubleshooting e-mail flow issues and security.
• Experience with Cisco Meraki, Datto BCDR, Autotask, Datto RMM.
Primary people Contacts:
• Clients, Technical Alignment Team, and Account Managers
Toughest Part of the Job:
• Adapting skillsets to meet changing technologies.
• Juggling multiple projects and making quick decisions
Compensation method:
Salary Range $55,000 - $65,000
I acknowledge the receipt and understanding of this Success Profile. I realize that this reflects a general list of responsibilities of the position as well as a general description of the working environment and the physical demands of the position. I understand that the Company may make alterations to this profile in order to adjust to market and business conditions.
Salary Description
Salary Range $55,000 - $65,000