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Datto Jobs (NOW HIRING)

K2 Staffing

Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Kaseya, Datto, Continuum, Connectwise, etc. * General understanding of software installation * General ...

Resource Consulting Services

Sr. Systems Engineer

Houston, TX · On-site

$99K - $136K/yr

Exp with Datto, Acronis, Replibit, or similar BDR platforms * Excellent client-facing communication, documentation, and consulting skills L ocal travel required. Strong Microsoft certifications and ...

Red Cup IT, Inc.

Systems Engineer

Los Angeles, CA

Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask). * Strong troubleshooting, documentation, and customer service skills, with the ability to manage ...

Optima Courier Inc

It Systems Administrator

Woburn, MA · On-site

$90K - $100K/yr

Administer Datto RMM: device deployment, patch management and remote support Manage Sophos suite: Endpoint Protection, Email Filtering, and Firewall/router administration Oversee Verkada cloud ...

New

Local MSP Provider

Tier 2 IT Support Specialist

Denver, CO · On-site

$50K - $66K/yr

Monitor infrastructure using Datto RMM and manage assets through Autotask and ITGlue. * Perform proactive system maintenance to prevent downtime before it starts. * Manage backup solutions, security ...

Send IT Solutions

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Multi-Talented MSP Help Desk Technician

Carrollton, TX · On-site

$18 - $24.25/hr

... Datto RMM, or similar) • Familiarity with MDM platforms (e.g., Intune, Jamf, or similar) • Experience with a ticketing system (e.g., ConnectWise Manage, Autotask, Zendesk, or similar) • ...

New

Red Cup IT Inc

Systems Engineer

Los Angeles, CA · On-site +1

Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask). * Strong troubleshooting, documentation, and customer service skills, with the ability to manage ...

Hirekeyz Inc

Cybersecurity Specialist

Bristol, RI · On-site

Maintain and update virus detection programs (e.g., Kaspersky Endpoint Protection, Datto EDR, RocketCyber) on all Town servers, email systems, and endpoints. * Conduct regular security audits and ...

FusionTek

Systems Analyst (L2) - Hybrid

Kent, WA · On-site

$30 - $35/hr

Managing Datto networking switches and access points * Supporting additional modern technologies implemented across client environments * Provide onsite support as needed for networking and server ...

FusionTek

Systems Analyst (L2) - Hybrid

Federal Way, WA · On-site

$30 - $35/hr

Managing Datto networking switches and access points * Supporting additional modern technologies implemented across client environments * Provide onsite support as needed for networking and server ...

ETS ENTERPRISES

Senior Systems Engineer

Rosemont, IL

$100K - $120K/yr

Datto BCDR Solutions * Microsoft Active Directory / Azure Active Directory * Aruba Network Technologies * Compellent Storage Arrays * VMware Products * Microsoft Azure * MAC OS * Citrix Solutions

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How much do datto jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for datto in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

Who owns Datto now?

Datto is owned by Vista Equity Partners, a private equity firm that acquired the company in 2017. As a managed service provider specializing in data backup and disaster recovery, Datto continues to operate as a subsidiary under Vista's ownership.

What exactly does Datto do?

A Datto professional typically works for Datto, a company that provides data backup, disaster recovery, and business continuity solutions primarily for managed service providers. Their role involves implementing, managing, and supporting backup and recovery systems using Datto's hardware and software tools to ensure client data security and availability.

What types of clients or industries do Datto professionals typically support, and what does a typical day look like in this role?

Datto professionals often work with a diverse range of clients, including small to mid-sized businesses, managed service providers (MSPs), schools, and healthcare organizations, all of which rely on robust backup and data recovery solutions. On a typical day, you might troubleshoot backup failures, assist with system restores, schedule and test disaster recovery drills, and guide clients through best practices in data protection. Regular communication with clients and internal teams is a key part of the role, ensuring issues are resolved efficiently and securely. This variety provides continuous learning opportunities and enables Datto specialists to build expertise across multiple industries and IT environments.

What are the key skills and qualifications needed to thrive in the Datto position, and why are they important?

To thrive in a Datto role, such as a Datto Backup Specialist or Solutions Engineer, candidates need strong technical proficiency in backup and disaster recovery solutions, networking, and server management, often backed by relevant IT certifications (like CompTIA, Microsoft, or Datto-specific training). Familiarity with Datto's cloud-based platforms, monitoring tools, remote management systems, and ticketing software is essential. Problem-solving skills, excellent communication, and customer service orientation are vital soft skills for success. These competencies ensure reliable client support, effective troubleshooting, and successful implementation of data protection services.

Who are Datto's main competitors?

Datto's main competitors in the data backup and disaster recovery industry include companies like Veeam, Acronis, StorageCraft, and ConnectWise. These companies offer similar managed IT services, cloud backup solutions, and cybersecurity tools that target small to medium-sized businesses. Job seekers in this field should be familiar with industry-standard tools and certifications related to data protection and network security.

What is a Datto job?

A Datto job typically refers to a role at Datto, a company specializing in data backup, disaster recovery, and business continuity solutions. Jobs at Datto can range from technical roles like software engineering and IT support to sales, marketing, and customer service positions. Employees at Datto work to develop and support cybersecurity and backup solutions for businesses. The company focuses on providing reliable data protection and IT management solutions, often catering to managed service providers (MSPs). Working at Datto usually involves collaborating with teams to enhance data security and business continuity strategies.

How many employees does Datto have?

As of 2023, Datto has approximately 1,500 employees. The company specializes in data backup, disaster recovery, and business continuity solutions, often employing professionals with skills in IT, cybersecurity, and cloud services.
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Datto jobs near you
Infographic showing various Datto job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, 1% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
IT Help Desk Support - Level I

IT Help Desk Support - Level I

K2 Staffing

On-site

Full-time

Posted 11 days ago

Job description

Summary
Our client is a leading IT Solutions Company in the North Nassau, NY area (Roslyn, NY). They are in need of aHelpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software.
Duties & Responsibilities
  • Front line defense with customers calling in with technical issues
  • Ability to properly hand calls off to more experienced technicians when needed
  • Following tickets through the process until closure.
  • Password resets
  • IP Phone setup
  • PC setup (i.e. software install, adding domains, etc)
  • IT equipment installation
  • Printer install
  • Assisting onsite technical lead with various IT-related projects.
  • New User On-boarding
Qualifications & Requirements
  • 2+years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
  • Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification.
  • Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system.
  • Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Kaseya, Datto, Continuum, Connectwise, etc.
  • General understanding of software installation
  • General understanding of printer installation
  • Excellent customer service skills (courteous, tactful, and professional demeanor).
  • Excellent written and verbal communication skills, with experience presenting to groups.
  • Reliable work ethic.
Employment Type: Full time Location: North Nassau, NY