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Remote Datto Jobs (NOW HIRING)

FusionTek

Remote Technical Support Engineer II

$30 - $35/hr

Provide remote and onsite support for client environments. Infrastructure & Systems Administration ... Support Microsoft 365, Intune, Azure, Datto BCDR, SaaS Backup, and other modern technologies ...

Hirekeyz Inc

Network Administrator

Bristol, RI · Remote

Bristol, RI (On-site at various Town facilities and remote as needed) Duration: Long Term Contract ... Develop, test, and document backup and disaster recovery plans for critical systems (e.g., Datto S5 ...

Red Cup IT Inc

Systems Engineer

Los Angeles, CA · On-site +1

Configure and support Active Directory, Group Policy, DNS, DHCP, VPN, and remote access solutions ... Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask)

Red Cup IT, Inc.

Systems Engineer

Los Angeles, CA · On-site +1

Configure and support Active Directory, Group Policy, DNS, DHCP, VPN, and remote access solutions ... Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask)

Red Cup IT

MSP Systems Engineer

... remote access solutions. • Maintain backup and disaster recovery solutions, regularly verify ... PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask). • Strong troubleshooting ...

Red Cup IT

Systems Engineer

... remote access solutions. • Maintain backup and disaster recovery solutions, regularly verify ... PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask). • Strong troubleshooting ...

Shield

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93K - $108K/yr

IronOrbit - Remote Compensation: $93,600 - $108,160 / year Description IronOrbit is seeking a Tier ... Experience with endpoint and device management tools (Microsoft Intune, Datto RMM, CrowdStrike ...

Vertilocity

Senior Support Technician

$22 - $30.25/hr

Datto, Fortinet certifications a plus. RESPONSIBILITIES: * Senior Support on the Service Desk ... Basic remote access solution implementation andSupport: VPNaccess, Remote Desktop Services, Azure ...

Magna5

Tier 2 Systems Engineer - NY

New York, NY · On-site +1

Provide Tier 2 support via phone, ticketing system, email, and remote tools. * Troubleshoot and ... Backup/DR solutions and virtualization (Veeam, Commvault, Datto, VMware, Hyper-V). * Security tools ...

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How much do remote datto jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for remote datto in the United States is $32.69, according to ZipRecruiter salary data. Most workers in this role earn between $30.77 and $34.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Datto vs Remote Network Technician?

AspectRemote DattoRemote Network Technician
CertificationsDatto certifications, CompTIA A+, Network+CompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentRemote, managed service providers, IT support firmsRemote or on-site, network infrastructure environments
Industry UsageManaged service providers, MSPs, IT support companiesIT departments, networking service providers
Job FocusData backup, disaster recovery, cloud solutionsNetwork setup, troubleshooting, maintenance

Remote Datto roles typically focus on data protection and disaster recovery solutions within MSPs, requiring certifications like Datto-specific and general IT support credentials. Remote Network Technicians concentrate on network infrastructure, troubleshooting, and setup, often holding Cisco or CompTIA networking certifications. While both roles are remote and IT-focused, their core responsibilities and certifications differ, aligning with their specialized industry functions.

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Remote Datto jobs near you
Infographic showing various Remote Datto job openings in the United States as of September 2026, with employment types broken down into 59% Full Time, 12% Temporary, and 29% Contract. Highlights an 100% Remote job distribution, with an average salary of $68,000 per year, or $32.7 per hour.

Remote Technical Support Engineer II

Remote

FusionTek
IT Services • 1 - 10 employees
Learn more about FusionTekexternal

$30 - $35/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

If you are looking for a position where you support the same users, the same systems, and the same environment every day, this is not the role for you.
FusionTek is a Managed Service Provider established in 2007, with offices located in the greater Seattle area, Washington, DC, and Tampa, FL. Our innovative team is enthusiastic about IT infrastructure management for small- to mid-sized businesses.
As we continue to expand our services, we are eager to find a Technical Support Engineer II (Systems Analyst) who embodies our core values:
  • Teamwork: We achieve our goals collaboratively.
  • Growth Mindset: We are focused on continuous improvement for our team members and our clients.
  • Integrity: We operate with transparency and prioritize the needs of our clients.
  • Ownership: We take responsibility for our work and ensure commitments are fulfilled

Why MSP Experience Matters
MSP experience is strongly preferred. Unlike internal IT roles that support a single organization with one technology stack and familiar users, MSP technicians manage multiple client environments with varying technology stacks, priorities, and service expectations all in a single day. Success in this role requires the ability to pivot and adapt to different client environments quickly, requires strong troubleshooting, communication, documentation, and accountability. If you have prior MSP experience and enjoy a challenging environment, continuous learning, and solving diverse technical challenges, we'd love to hear from you.
What You Will Do
Client Support & Troubleshooting
  • Resolve escalated support requests and complex technical issues.
  • Handle break/fix issues, application installations, and user-level configuration changes.
  • Troubleshoot Windows, macOS, Microsoft 365, networking, server, and cloud-related problems.
  • Provide remote and onsite support for client environments.

Infrastructure & Systems Administration
  • Configure and support Windows Server 2016, 2019, and 2022 environments.
  • Assist with Hyper-V host setup, server administration, networking, and security tasks.
  • Troubleshoot and deploy SonicWall firewalls.
  • Manage networking switches and access points. (Datto Experience PLUS!)
  • Support Microsoft 365, Intune, Azure, Datto BCDR, SaaS Backup, and other modern technologies implemented across client environments.

Team Collaboration & Mentorship
  • Provide guidance and mentorship to Level I technicians.
  • Collaborate with the technical team to deliver exceptional service to clients.
  • Escalate tickets appropriately and contribute to shared technical knowledge.

Documentation & Process
  • Use Autotask ticketing system to document, monitor, update, and escalate tickets accurately and on time.
  • Maintain and update the documentation platform so procedures, configurations, and client details remain current.
  • Ensure clients receive clear, professional communication throughout the support process.

Requirements
Experience & Qualifications
  • CompTIA A+ and/or Network+ required. If not currently held, it must be obtained within 6 months of employment.
  • MD-102 preferred
Technical Skills
  • Strong knowledge of Windows 10/11 and macOS
  • Strong knowledge of Windows Server 2016, 2019, and 2022
  • Working knowledge of SonicWall firewalls, Datto Networking, and core networking concepts
  • Working knowledge of on-premise SharePoint administration
  • Working knowledge Microsoft 365 Office Suite and cloud services including Intune
  • Experience with Azure and/or AWS is a plus
  • Experience with Datto BCDR and/or SaaS Backup is a plus
  • Experience with VOIP telephony including Microsoft Teams is a plus
Professional & Soft Skills
  • Exceptional written and verbal communication
  • Ability to work independently and collaboratively
  • Strong time-management and organizational skills
  • Ability to lift and transport equipment

Benefits
At FusionTek, we truly believe our people are our most valuable asset. That's why we're proud to offer:
  • Competitive salary: $30 - $35/hour
  • Quarterly bonus eligibility: Earn up to 4% each quarter by meeting departmental KPIs and Metrics.
  • Comprehensive coverage: Medical, Dental, and Vision coverage
  • 401(k) plan with 4% company matching and immediate vesting
  • Time Off That Actually Lets You Recharge: Generous PTO, Paid company holidays, Dedicated Birthday PTO and additional floating holiday for extra flexibility
  • Educational reimbursement for certification tests and access to company-supplied training resources. Receive a salary increase after successfully completing approved certifications
  • Monthly cell phone stipend to support your connectivity needs
  • Team culture: Fun events and opportunities to connect with colleagues

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