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Remote Datto Jobs (NOW HIRING)

Service Lead (Remote)

$16.50 - $21.50/hr

... Kaseya, Datto) • Proficiency with Email Security (e.g. Checkpoint Avanan, Proofpoint) and DNS ... DHCP, Remote Desktop Services • Networking proficiency with TCP/IP, VLANs, routing, firewall ...

Bristol, RI (On-site at various Town facilities and remote as needed) Duration: Long Term Contract ... Develop, test, and document backup and disaster recovery plans for critical systems (e.g., Datto S5 ...

Configure and support Active Directory, Group Policy, DNS, DHCP, VPN, and remote access solutions ... Familiarity with backup/DR tools and RMM/PSA platforms (e.g., Datto, Veeam, ConnectWise, Autotask)

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93K - $108K/yr

IronOrbit - Remote Compensation: $93,600 - $108,160 / year Description IronOrbit is seeking an ... Experience with endpoint and device management tools (Microsoft Intune, Datto RMM, CrowdStrike ...

Remote Support Technician Tier 3

Woburn, MA · On-site +1

$65K - $85K/yr

Experience working with remote management and monitoring systems such as NinjaRMM, Kaseya, Connectwise, Datto AEM, etc. * Experience working with Microsoft 365, GSuite, and other online collaboration ...

Remote Job Type: Full-Time Job Summary We are seeking a highly motivated and experienced Technical ... ConnectWise, Datto RMM, NinjaOne, Kaseya, or similar platforms. * Experience handling technical ...

... Datto. * Extensive experience with Google Workspace, including Mobile Device Management within ... Remote-first/flexible work environment * Flexible PTO * Paid Parental Leave * Health, Dental ...

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Remote Datto information

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$28

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$36

How much do remote datto jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for remote datto in the United States is $32.69, according to ZipRecruiter salary data. Most workers in this role earn between $30.77 and $34.62 per hour, depending on experience, location, and employer.

What is the easiest WFH job to get?

For remote positions, roles such as data entry, customer service, or virtual assistant jobs are often considered easier to obtain due to lower skill requirements and high availability. These jobs typically require basic computer skills, good communication, and sometimes specific software familiarity, making them accessible for many job seekers.

What is the difference between Remote Datto vs Remote Network Technician?

AspectRemote DattoRemote Network Technician
CertificationsDatto certifications, CompTIA A+, Network+CompTIA Network+, Cisco CCNA, Cisco CCNP
Work EnvironmentRemote, managed service providers, IT support firmsRemote or on-site, network infrastructure environments
Industry UsageManaged service providers, MSPs, IT support companiesIT departments, networking service providers
Job FocusData backup, disaster recovery, cloud solutionsNetwork setup, troubleshooting, maintenance

Remote Datto roles typically focus on data protection and disaster recovery solutions within MSPs, requiring certifications like Datto-specific and general IT support credentials. Remote Network Technicians concentrate on network infrastructure, troubleshooting, and setup, often holding Cisco or CompTIA networking certifications. While both roles are remote and IT-focused, their core responsibilities and certifications differ, aligning with their specialized industry functions.

What jobs will no longer exist in 2030?

Remote Datto professionals, like many IT and cybersecurity roles, may see some tasks automated through advances in AI and machine learning by 2030. Jobs that involve routine data management or basic troubleshooting could diminish, while roles requiring complex problem-solving and strategic planning will remain essential. Continuous skill development in cloud technologies and cybersecurity tools will be important for future job security.

What jobs make $3,000 a day?

High-paying jobs that can earn $3,000 or more per day include specialized roles such as senior software engineers, investment bankers, corporate lawyers, and certain freelance consultants or contractors with in-demand skills. These positions often require advanced education, extensive experience, or specialized certifications, and may involve high-pressure environments or project-based work.
More about Remote Datto jobs
What cities are hiring for Remote Datto jobs? Cities with the most Remote Datto job openings:
What are the most commonly searched types of Datto jobs? The most popular types of Datto jobs are:
What states have the most Remote Datto jobs? States with the most job openings for Remote Datto jobs include:
What job categories do people searching Remote Datto jobs look for? The top searched job categories for Remote Datto jobs are:
Infographic showing various Remote Datto job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% Internship, 2% As Needed, 95% Part Time, and 1% Nights. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $68,000 per year, or $32.7 per hour.

Service Lead (Remote)

PeopleWise Consulting MN

Superior, WI • Remote

Full-time

Re-posted 23 hours ago


Job description

DSC Communications is seeking a Service Team Lead to anchor our managed services support structure. This is a hands-on technical leadership role which requires active participation in client issues and requests. The right person owns L2/L3 escalations, drives quality across the service queue, holds outsourced partners accountable, and helps build the processes and documentation that make the team more effective over time.

DSC Sentinel iQ is being purpose-built as an automation-first, AI-driven managed service platform targeting small organizations (1–40 users) in professional services, legal, accounting, and healthcare with FTC Safeguards Rule compliance as a core, bundled offering.

We are at a stage where consistent process, clear escalation paths, and structured vendor oversight will meaningfully separate good from great. This role is the linchpin of that development.

Role and Responsibilities

Essential duties and responsibilities include the following. Other duties may be assigned.

Technical Support & Escalation

  • Own L2/L3 escalations across the client base to assist with server, networking, Microsoft 365, Azure, and security stack
  • Serve as the primary escalation point for frontline technicians and outsourced NOC/helpdesk partners
  • Resolve complex technical issues with documented root cause analysis
  • Maintain hands-on proficiency with all platforms in the MSP stack

Process & Controls Development

  • Help build, maintain, and enforce standard operating procedures, runbooks, and escalation playbooksIdentify systemic service delivery gaps through ticket trend analysis and act on them
  • Drive adoption of documentation standards across the team (Hudu or equivalent)
  • Own the onboarding checklist and quality gate for new client environments
  • Working with the team to develop and implement automation and AI based runbooks to improve efficiency and heighten the client experience

Team Development & Collaboration

  • Mentor and develop frontline technicians via structured coaching, not just reactive feedback
  • Collaborate with leadership on tooling decisions around RMM, PSA, documentation and security platform strategy
  • Monitor open queues, SLA adherence, and resolution quality metrics; surface findings to leadership
  • Participate in client escalation calls as the senior technical voice when needed

Outsourced Team Management

  • Manage day-to-day performance of outsourced support partners to set expectations, review KPIs, and drive quality outcomes
  • Conduct regular performance reviews and QBR-style sessions with vendor teams
  • Identify and escalate gaps in outsourced delivery before they reach clients
Qualifications and Education Requirements

Required

  • 4+ years in a managed services environment with demonstrated L2/L3 technical depthExperience managing or coordinating teams such as NOC, offshore helpdesk, or vendor SOC
  • Proven track record building or formalizing service delivery processes and documentation
  • Proficiency with EDR/MDR platforms, particularly SentinelOne, CrowdStrike, or Huntress in a multi-tenant MSP deploymentProficiency with PSA platforms (HaloPSA, ConnectWise) and RMM tools (NinjaOne, Kaseya, Datto)
  • Proficiency with Email Security (e.g. Checkpoint Avanan, Proofpoint) and DNS Security (e.g. DNSFilter, Cisco Umbrella) toolsets
  • Proficiency with M365 and Azure environments, troubleshooting, standard setup, management of Exchange, Teams, Sharepoint, Intune and Entra ID
  • Windows Server administration proficiency in Active Directory, Group Policy, DNS/DHCP, Remote Desktop Services
  • Networking proficiency with TCP/IP, VLANs, routing, firewall management (Meraki, Fortinet, or similar)
  • Virtualization understanding of VMware or Hyper-V at an administrative level
  • Backup and DR experience with Datto, Veeam, or equivalent; validation and test restore discipline

Strongly Preferred

  • ITIL Foundations or equivalent service management framework exposure
  • HaloPSA hands-on experience in service delivery, workflow configuration, asset management, reporting
  • Background in building or improving onboarding and offboarding workflows for managed environments
  • Experience with AI workflow automation platforms (e.g., Rewst, n8n, Make, Power Automate) and using AI to reduce manual operational work
  • Experience with AI-native documentation or knowledge management platforms (e.g., Lexful.ai, IT Glue, Hudu)