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Datto Jobs (NOW HIRING)

Helpdesk Engineer

Boston, MA · On-site

$25 - $28.35/hr

Experience with Datto backup or other related tools. * Experience with Auvik network management or other related tools. * ITILv4 Foundations certification. * Microsoft 365 or Microsoft Azure ...

Oversee vendor relationships for support tooling including Datto RMM and the ticketing platform * Partner with Infrastructure & Cloud, Security & Compliance, and Engineering on cross-functional ...

MSP Tier 2

Elgin, IL · On-site

$75K/yr

Comfortable working with RMM and PSA tools (e.g., ConnectWise, Datto, Autotask, etc.). * Great communication skills-both with team members and non-technical clients. * Reliable, proactive, and able ...

Oversee vendor relationships for support tooling including Datto RMM and the ticketing platform * Partner with Infrastructure & Cloud, Security & Compliance, and Engineering on cross-functional ...

Comfortable working with RMM and PSA tools (e.g., ConnectWise, Datto, Autotask, etc.). * Great communication skills-both with team members and non-technical clients. * Reliable, proactive, and able ...

Oversee vendor relationships for support tooling including Datto RMM and the ticketing platform * Partner with Infrastructure & Cloud, Security & Compliance, and Engineering on cross-functional ...

Project Engineer

Los Angeles, CA · Hybrid

$40 - $50/hr

... with Datto RMM, Autotask PSA, BrightGauge, Hudu, and BCDR platforms • Experience with AVD, DaaS, Thin Clients, or Windows 365 • Experience supporting legal industry clients • Knowledge of ...

Datto RMM and BCDR administration experience preferred * Watchguard Firewalls experience prefferred * Ubiquiti experience preferred (network and firewalls) * Beyond Trust experience preferred (bomgar)

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How much do datto jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for datto in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

Who owns Datto now?

Datto is owned by Vista Equity Partners, a private equity firm that acquired the company in 2017. As a managed service provider specializing in data backup and disaster recovery, Datto continues to operate as a subsidiary under Vista's ownership.

What exactly does Datto do?

A Datto professional typically works for Datto, a company that provides data backup, disaster recovery, and business continuity solutions primarily for managed service providers. Their role involves implementing, managing, and supporting backup and recovery systems using Datto's hardware and software tools to ensure client data security and availability.

What types of clients or industries do Datto professionals typically support, and what does a typical day look like in this role?

Datto professionals often work with a diverse range of clients, including small to mid-sized businesses, managed service providers (MSPs), schools, and healthcare organizations, all of which rely on robust backup and data recovery solutions. On a typical day, you might troubleshoot backup failures, assist with system restores, schedule and test disaster recovery drills, and guide clients through best practices in data protection. Regular communication with clients and internal teams is a key part of the role, ensuring issues are resolved efficiently and securely. This variety provides continuous learning opportunities and enables Datto specialists to build expertise across multiple industries and IT environments.

What are the key skills and qualifications needed to thrive in the Datto position, and why are they important?

To thrive in a Datto role, such as a Datto Backup Specialist or Solutions Engineer, candidates need strong technical proficiency in backup and disaster recovery solutions, networking, and server management, often backed by relevant IT certifications (like CompTIA, Microsoft, or Datto-specific training). Familiarity with Datto's cloud-based platforms, monitoring tools, remote management systems, and ticketing software is essential. Problem-solving skills, excellent communication, and customer service orientation are vital soft skills for success. These competencies ensure reliable client support, effective troubleshooting, and successful implementation of data protection services.

Who are Datto's main competitors?

Datto's main competitors in the data backup and disaster recovery industry include companies like Veeam, Acronis, StorageCraft, and ConnectWise. These companies offer similar managed IT services, cloud backup solutions, and cybersecurity tools that target small to medium-sized businesses. Job seekers in this field should be familiar with industry-standard tools and certifications related to data protection and network security.

What is a Datto job?

A Datto job typically refers to a role at Datto, a company specializing in data backup, disaster recovery, and business continuity solutions. Jobs at Datto can range from technical roles like software engineering and IT support to sales, marketing, and customer service positions. Employees at Datto work to develop and support cybersecurity and backup solutions for businesses. The company focuses on providing reliable data protection and IT management solutions, often catering to managed service providers (MSPs). Working at Datto usually involves collaborating with teams to enhance data security and business continuity strategies.

How many employees does Datto have?

As of 2023, Datto has approximately 1,500 employees. The company specializes in data backup, disaster recovery, and business continuity solutions, often employing professionals with skills in IT, cybersecurity, and cloud services.
More about Datto jobs
What cities are hiring for Datto jobs? Cities with the most Datto job openings:
What are the most commonly searched types of Datto jobs? The most popular types of Datto jobs are:
What states have the most Datto jobs? States with the most job openings for Datto jobs include:
Infographic showing various Datto job openings in the United States as of June 2026, with employment types broken down into 95% Full Time, 1% Part Time, 1% Temporary, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Accounts Receivables Specialist

Accounts Receivables Specialist

Innovative Solutions

Rochester, NY

$60K - $65K/yr

Full-time

Posted 4 days ago


Job description

As an Accounts Receivable Specialist, you'll manage the full billing and project setup lifecycle for Innovative Solutions - from invoice preparation and daily collection calls to project setup in Sage Intacct and Datto. You'll own the day-to-day AR operations across billing, reporting, and reconciliations, while supporting revenue and month-end close functions. Real ownership of critical financial processes, real impact on the organization.

What You'll Do

  • Prepare invoice exports and ensure invoices are accurately generated and delivered
  • Run aging reports daily and make collection calls on outstanding receivables
  • Update the Senior Revenue Accountant and Director of Accounting daily on collections progress and escalate delinquent accounts as needed
  • Review the AR inbox and set up all projects in Sage Intacct and Datto
  • Manage project changes including updates to dates, active contracts, and other project parameters
  • Keep milestone dates updated based on communication from Project Managers
  • Run invoice, aging, and backlog reports daily to monitor financial health
  • Perform general ledger entries and customer reconciliations
  • Assist with accounting projects, audits, or other related tasks and responsibilities as assigned

How You'll Be Successful:

  • Impeccable attention to detail and enormously high standards for accuracy
  • Collaborative team player, highly coachable, and open to feedback
  • Highly adaptive and accepting of constant change
  • Eager to find efficient ways to improve processes and workflows

Required Skills

  • Experience with Accounts Receivable required
  • Experience with accounting software (Sage Intacct) preferred
  • High degree of proficiency with Microsoft Excel (pivot tables, spreadsheets, VLOOKUPs, IF statements, etc.)

Preferred 

  • Associate's degree in accounting or a similar field
  • Prior collections experience
  • Exceptional problem-solving skills
  • Uncompromised integrity
  • Self-motivation, with strong drive and ambition
$60,000 - $65,000 a year
The salary range provided is a general guideline. When extending an offer, Innovative considers factors including, but not limited to, the responsibilities of the specific role, market conditions, geographic location, as well as the candidate's professional experience, key skills, and education/training.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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