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Datto Jobs (NOW HIRING)

FusionTek

Systems Analyst (L2) - Hybrid

Federal Way, WA · On-site

$30 - $35/hr

Managing Datto networking switches and access points * Supporting additional modern technologies implemented across client environments * Provide onsite support as needed for networking and server ...

FusionTek

Systems Analyst (L2) - Hybrid

Federal Way, WA · Hybrid

$30 - $35/hr

Managing Datto networking switches and access points * Supporting additional modern technologies implemented across client environments * Provide onsite support as needed for networking and server ...

FusionTek

Systems Analyst (L2) - Hybrid

Federal Way, WA · Hybrid

$30 - $35/hr

Managing Datto networking switches and access points * Supporting additional modern technologies implemented across client environments * Provide onsite support as needed for networking and server ...

Hirekeyz Inc

Network Administrator

Bristol, RI · Remote

Develop, test, and document backup and disaster recovery plans for critical systems (e.g., Datto S5-4 backup devices, AppAssure Backup). * Coordinate with regulatory agencies and other contractors to ...

CMIT Solutions

Systems Engineer Level 2

Cranston, RI · On-site

Endpoint Administrator Associate • JAMF Pro 200 Preferred : • Datto Certified RMM Deployment Specialist • Microsoft Azure Administrator Associate (AZ-104) • Microsoft Certified: Identity and ...

New

RetroFit Technologies, Inc.

Helpdesk Engineer

Boston, MA · On-site

$25 - $28.35/hr

Experience with Datto backup or other related tools. * Experience with Auvik network management or other related tools. * ITILv4 Foundations certification. * Microsoft 365 or Microsoft Azure ...

Aureon

Senior Systems Administrator

West Des Moines, IA · On-site

$78.90K - $106.90K/yr

Manage and support backup platforms such as Datto, Cohesity, and Cove, including setup, monitoring, troubleshooting, and full platform ownership * Adopting and learning new technologies to better ...

Aris Search

MSP Tier 2

Elgin, IL · On-site

$75K/yr

Comfortable working with RMM and PSA tools (e.g., ConnectWise, Datto, Autotask, etc.). * Great communication skills-both with team members and non-technical clients. * Reliable, proactive, and able ...

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How much do datto jobs pay per hour?

As of May 28, 2026, the average hourly pay for datto in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is a Datto job?

A Datto job typically refers to a role at Datto, a company specializing in data backup, disaster recovery, and business continuity solutions. Jobs at Datto can range from technical roles like software engineering and IT support to sales, marketing, and customer service positions. Employees at Datto work to develop and support cybersecurity and backup solutions for businesses. The company focuses on providing reliable data protection and IT management solutions, often catering to managed service providers (MSPs). Working at Datto usually involves collaborating with teams to enhance data security and business continuity strategies.

What are the key skills and qualifications needed to thrive in the Datto position, and why are they important?

To thrive in a Datto role, such as a Datto Backup Specialist or Solutions Engineer, candidates need strong technical proficiency in backup and disaster recovery solutions, networking, and server management, often backed by relevant IT certifications (like CompTIA, Microsoft, or Datto-specific training). Familiarity with Datto's cloud-based platforms, monitoring tools, remote management systems, and ticketing software is essential. Problem-solving skills, excellent communication, and customer service orientation are vital soft skills for success. These competencies ensure reliable client support, effective troubleshooting, and successful implementation of data protection services.

What types of clients or industries do Datto professionals typically support, and what does a typical day look like in this role?

Datto professionals often work with a diverse range of clients, including small to mid-sized businesses, managed service providers (MSPs), schools, and healthcare organizations, all of which rely on robust backup and data recovery solutions. On a typical day, you might troubleshoot backup failures, assist with system restores, schedule and test disaster recovery drills, and guide clients through best practices in data protection. Regular communication with clients and internal teams is a key part of the role, ensuring issues are resolved efficiently and securely. This variety provides continuous learning opportunities and enables Datto specialists to build expertise across multiple industries and IT environments.
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Datto jobs near you
Infographic showing various Datto job openings in the United States as of May 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Support Technician Field & Centralized Services (MSP)

Support Technician Field & Centralized Services (MSP)

IntegraMSP

Richardson, TX • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Support Technician — Field & Centralized Services

IntegraMSP · Richardson, TX · Hybrid · Must reside in DFW

If you're two years into your IT career and looking for a place where you'll actually be challenged and grow, this might be the right fit. This role splits your time roughly equally between centralized services — handling remote support, proactive monitoring, and ticket resolution from our Richardson office — and field work, visiting client sites across DFW. You'll get the best of both worlds: the depth that comes from focused remote work and the real-world exposure that only onsite client time can give you. We invest in people who are hungry to learn.

What You'll Do

Centralized Services (~50%)

  • Own the health of IntegraMSP's internal toolset — RMM (Datto RMM), PSA (Autotask), security stack, and monitoring platform — ensuring everything is configured correctly and functioning as intended.
  • Identify and eliminate alert noise — tune monitoring policies, suppress false positives, and make sure the service desk is only seeing alerts that require real action.
  • Analyze recurring ticket trends across the client base and build automations, scripts, or remediation policies that resolve issues before they generate reactive tickets.
  • Maintain and improve documentation standards — runbooks, client configurations, and knowledge base articles that keep the whole team working from the same playbook.
  • Proactively apply patches, updates, and maintenance tasks across client environments using RMM automation and ImmyBot.
  • Report tool or environment issues to senior techs and flag trends that may need a vCIO or TAM conversation with the client.

Field Support (~50%)

  • Visit client sites across DFW 2–3 days per week; handle onsite troubleshooting, deployments, and relationship-building.
  • Set up and deploy workstations, laptops, and peripherals using Intune/Autopilot and ImmyBot; support Cloud PC/VDI environments.
  • Assist with basic networking onsite: switches, firewalls, VLANs, and connectivity troubleshooting.
  • Represent IntegraMSP professionally — you're often the face of the company at client locations.

General

  • Complete IntegraMSP toolset certifications within your first 30 days (training provided).
  • Participate in a rolling weekly on-call rotation for after-hours escalations and emergency support.

What You Bring

  • 2+ years of Tier 1/2 experience, preferably at an MSP.
  • Solid foundational knowledge of Windows 11, Cloud PC/VDI environments, Microsoft 365, Active Directory, and basic networking.
  • Strong customer service instincts — calm under pressure, clear communicator, and able to translate tech into plain language.
  • Self-motivated and organized; you juggle multiple open tickets and client priorities without dropping the ball.
  • Comfortable working independently in the field and collaboratively back at the office.
  • Valid driver's license, reliable transportation, and ability to lift up to 50 lbs.

Preferred / Nice to Have

  • Certifications: CompTIA A+, Network+, Microsoft (MD-102, MS-900), or working toward them.
  • Hands-on experience with any of: Datto RMM, Autotask, Datto BCDR, Control One, ThreatLocker, or CyberQP.

Our Core Values

  • Honesty — demonstrated by what we say and what we do.
  • Kindness — friendly, generous, and considerate in every interaction.
  • Discipline — the focused, consistent effort that drives real results.
  • Ownership — accountable for outcomes and caring about them like it's your own business.
  • Learning — committed to constant personal and professional growth.

Work Setup & Perks

  • Hybrid: mix of remote, in-office, and client onsite across DFW — Monday through Friday.
  • Certification and training assistance — we support your growth.
  • Diverse SMB client base, modern tooling, and a team that takes the work seriously and each other personally.
  • Competitive compensation based on experience.

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