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Datto Jobs (NOW HIRING)

MSP Hire, Inc.

MSP Support Technician II

Beachwood, OH · On-site

$65K - $75K/yr

Work with backup solutions (Datto, Veeam) and assist with data recovery. * Support cloud-based and virtual desktop environments (Azure Virtual Desktop, Citrix). * Create documentation and knowledge ...

Signalbase Inc

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Helpdesk Support / Technical Services Associate - L1/L2

Melville, NY · On-site

$50K - $70K/yr

Deploy and monitor endpoints via Datto RMM. * Contribute to IT documentation, diagrams, and process development. * Assist with Cybersecurity services, i.e. Phishing, Vulnerability Scans, Penetration ...

MSP Hire, Inc.

MSP Support Technician II

Beachwood, OH · On-site

$65K - $75K/yr

Work with backup solutions (Datto, Veeam) and assist with data recovery. * Support cloud-based and virtual desktop environments (Azure Virtual Desktop, Citrix). * Create documentation and knowledge ...

RetroFit Technologies, Inc.

Helpdesk Engineer

Boston, MA · On-site

$25 - $28.35/hr

Experience with Datto backup or other related tools. * Experience with Auvik network management or other related tools. * ITILv4 Foundations certification. * Microsoft 365 or Microsoft Azure ...

Twin Networks, Inc.

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MSP Automation Engineer

Centerbrook, CT · On-site

$80K - $110K/yr

If you've connected Rewst to Datto, Autotask, or M365, say so. • Datto RMM and Autotask PSA. • Other automation/integration platforms: Power Automate, Zapier, or API-based integrations. • ...

Robert Half

Systems Administrator

Farmington Hills, MI · On-site

$70K - $85K/yr

Configure and maintain backup solutions including Veeam, Datto, Barracuda, and other enterprise backup platforms. * Support disaster recovery planning and recovery efforts. * Assist with ...

Twin Networks, Inc.

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MSP Automation Engineer

Centerbrook, CT · On-site

$80K - $110K/yr

If you've connected Rewst to Datto, Autotask, or M365, say so. • Datto RMM and Autotask PSA. • Other automation/integration platforms: Power Automate, Zapier, or API-based integrations. • ...

Aris Search

MSP Tier 2

Elgin, IL · On-site

$75K/yr

Comfortable working with RMM and PSA tools (e.g., ConnectWise, Datto, Autotask, etc.). * Great communication skills-both with team members and non-technical clients. * Reliable, proactive, and able ...

Aris Search

MSP Tier 2

Elgin, IL

$75K/yr

Comfortable working with RMM and PSA tools (e.g., ConnectWise, Datto, Autotask, etc.). * Great communication skills-both with team members and non-technical clients. * Reliable, proactive, and able ...

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How much do datto jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for datto in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

Is Datto a good company to work for?

As a company specializing in data backup and disaster recovery solutions, Datto is known for a collaborative work environment and opportunities for technical skill development. Employee reviews often cite a positive culture and growth potential, though experiences can vary by role and location.

Who is Datto owned by?

Datto is owned by Vista Equity Partners, a private equity firm that acquired the company in 2017. As a managed service provider specializing in data backup and disaster recovery solutions, Datto operates as a subsidiary within Vista's portfolio.

What does a Datto do?

A Datto professional typically works in IT or cybersecurity roles, focusing on data backup, disaster recovery, and business continuity solutions. They manage and implement data protection systems, often using Datto's hardware and software products, and may require technical certifications and knowledge of networking and cloud services.

What jobs in the US pay 300,000 a year?

High-paying jobs that can reach or exceed $300,000 annually include roles such as senior software engineers, investment bankers, corporate lawyers, anesthesiologists, and executive-level positions like CEOs and CFOs. These roles typically require advanced education, extensive experience, specialized skills, and often involve high levels of responsibility and long working hours.

What types of clients or industries do Datto professionals typically support, and what does a typical day look like in this role?

Datto professionals often work with a diverse range of clients, including small to mid-sized businesses, managed service providers (MSPs), schools, and healthcare organizations, all of which rely on robust backup and data recovery solutions. On a typical day, you might troubleshoot backup failures, assist with system restores, schedule and test disaster recovery drills, and guide clients through best practices in data protection. Regular communication with clients and internal teams is a key part of the role, ensuring issues are resolved efficiently and securely. This variety provides continuous learning opportunities and enables Datto specialists to build expertise across multiple industries and IT environments.

What are the key skills and qualifications needed to thrive in the Datto position, and why are they important?

To thrive in a Datto role, such as a Datto Backup Specialist or Solutions Engineer, candidates need strong technical proficiency in backup and disaster recovery solutions, networking, and server management, often backed by relevant IT certifications (like CompTIA, Microsoft, or Datto-specific training). Familiarity with Datto's cloud-based platforms, monitoring tools, remote management systems, and ticketing software is essential. Problem-solving skills, excellent communication, and customer service orientation are vital soft skills for success. These competencies ensure reliable client support, effective troubleshooting, and successful implementation of data protection services.

What is a Datto job?

A Datto job typically refers to a role at Datto, a company specializing in data backup, disaster recovery, and business continuity solutions. Jobs at Datto can range from technical roles like software engineering and IT support to sales, marketing, and customer service positions. Employees at Datto work to develop and support cybersecurity and backup solutions for businesses. The company focuses on providing reliable data protection and IT management solutions, often catering to managed service providers (MSPs). Working at Datto usually involves collaborating with teams to enhance data security and business continuity strategies.

More about Datto jobs
What cities are hiring for Datto jobs? Cities with the most Datto job openings:
What are the most commonly searched types of Datto jobs? The most popular types of Datto jobs are:
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Datto jobs near you
Infographic showing various Datto job openings in the United States as of July 2026, with employment types broken down into 98% Full Time, 1% Temporary, and 1% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

MSP Support Technician II

MSP Hire, Inc.

Beachwood, OH • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

We are an Ohio-based MSP company specializing in comprehensive IT services for enterprises of all sizes. From desktop to server, network, and telecommunications solutions, we're trusted partners dedicated to helping businesses achieve their goals while optimizing IT investments and minimizing costs.


The Role

Join our dynamic team as an MSP Support Technician II, where you'll be in charge of escalations from our helpdesk team members and provide advanced technical support to our valued MSP clients.

We're seeking a seasoned IT professional who exhibits a genuine commitment to service – someone who willingly goes above and beyond to ensure exceptional service delivery, whether it's resolving technical issues or aiding colleagues and clients alike.

We value career-driven individuals who are passionate about honing their skills and advancing within the industry, with the potential to grow into Subject Matter Experts (SMEs) in a particular skill or discipline. If this sounds like you, we would love to have you on our team. Let's work together to create a significant impact, not only within the IT industry but also in our community.


Responsibilities

  • Troubleshoot advanced hardware/software issues (drivers, application errors, Windows updates). 

  • Manage Microsoft 365 and Azure (user groups, security policies, SharePoint, OneDrive). 

  • Configure and troubleshoot firewalls, routers, and VPN connections.  

  • Support Active Directory, GPOs, and Windows Server administration.  

  • Work with backup solutions (Datto, Veeam) and assist with data recovery.  

  • Support cloud-based and virtual desktop environments (Azure Virtual Desktop, Citrix). 

  •  Create documentation and knowledge base articles for recurring issues.  

  • Train and mentor L1 technicians. 


Qualifications

Requirements:  

  • Experience: 2-4 years in an MSP or IT support role. 

Technical Skills:  

  • Advanced Windows troubleshooting (Event Viewer, registry edits).  

  • Microsoft 365 & Azure administration (Exchange, Intune, Conditional Access).  

  • Networking fundamentals (firewalls, VLANs, SD-WAN, DNS troubleshooting).  

  • PowerShell scripting (basic automation tasks).  

  • Experience with RMM tools (NinjaRMM, Datto RMM, Kaseya, etc.). 

Soft Skills:  

  • Ability to manage multiple escalations and high-pressure issues.  

  • Strong documentation and problem-solving skills. 

Certifications (Preferred but Not Required):  

  • CompTIA A+  

  • CompTIA Network+ or CCNA  

  • Microsoft 365 Certified: Modern Desktop Administrator  

  • Azure Administrator Associate 


HR Information

  • $65-$75k annually
  • Medical, Dental, Vision benefits
  • Life and Disability Insurance
  • 401K with up to 4% match
  • Paid Vacation and Personal Time Off.
  • Fuel Stipend for local travel
  • Professional Development Training Program
  • Full-time, in Office (8:30 AM to 5:30 PM, M-F)