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Temp Datto Jobs (NOW HIRING)

redShift

Network & Systems Technician

Albany, NY · On-site

$20 - $22/hr

Datto RMM or similar remote support solutions * Data backup and disaster recovery practices To see ... We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined ...

redShift

Network & Systems Technician

Amsterdam, NY · On-site

$20 - $22/hr

Datto RMM or similar remote support solutions * Data backup and disaster recovery practices To see ... We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined ...

redShift

Network & Systems Technician

Amsterdam, NY

$20 - $22/hr

Datto RMM or similar remote support solutions * Data backup and disaster recovery practices To see ... We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined ...

redShift

Network & Systems Technician

Albany, NY · On-site

$20 - $22/hr

Datto RMM or similar remote support solutions * Data backup and disaster recovery practices To see ... We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined ...

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IT Help Desk Support - Level I (MSP)

K2 Staffing, LLC

Renton, WA

$20 - $30/hr

Full-time

Re-posted 13 days ago

Job description

Summary
Our client is a leading IT Solutions Company in the Renton & Kent, WA areas (Southeast of Seattle). They are in need of a temporary Helpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software.
Duties & Responsibilities
  • Front line defense with customers calling in with technical issues
  • Ability to properly hand calls off to more experienced technicians when needed
  • Following tickets through the process until closure.
  • Password resets
  • IP Phone setup
  • PC setup (i.e. software install, adding domains, etc)
  • IT equipment installation
  • Printer install (Canon/HP)
  • Assisting onsite technical lead with various IT-related projects.
  • New User On-boarding
Qualifications & Requirements
  • 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
  • Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification.
  • Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system.
  • Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Ninja, Kaseya, Datto, Continuum, Connectwise, etc.
  • General understanding of software installation
  • General understanding of printer installation
  • Excellent customer service skills (courteous, tactful, and professional demeanor).
  • Excellent written and verbal communication skills, with experience presenting to groups.
  • Reliable work ethic.