They are in need of a temporary Helpdesk Support Level I technician . A successful candidate will ... as Ninja, Kaseya, Datto, Continuum, Connectwise, etc. * General understanding of software ...
Quick apply
They are in need of a temporary Helpdesk Support Level I technician . A successful candidate will ... as Ninja, Kaseya, Datto, Continuum, Connectwise, etc. * General understanding of software ...
IT Help Desk Support - Level I (MSP)
$20 - $30/hr
They are in need of a temporary Helpdesk Support Level I technician . A successful candidate will ... as Ninja, Kaseya, Datto, Continuum, Connectwise, etc. * General understanding of software ...
Quick apply
IT Help Desk Support - Level I (MSP)
$20 - $30/hr
They are in need of a temporary Helpdesk Support Level I technician . A successful candidate will ... as Ninja, Kaseya, Datto, Continuum, Connectwise, etc. * General understanding of software ...
Use RMM tools (e.g., NinjaOne, ConnectWise Automate, Kaseya, Datto, Atera) to monitor endpoint health, push patches, deploy software, and remotely troubleshoot devices. * Microsoft 365 Administration:
Use RMM tools (e.g., NinjaOne, ConnectWise Automate, Kaseya, Datto, Atera) to monitor endpoint health, push patches, deploy software, and remotely troubleshoot devices. * Microsoft 365 Administration:
Use RMM tools (e.g., NinjaOne, ConnectWise Automate, Kaseya, Datto, Atera) to monitor endpoint ... TEMPORARY
Use RMM tools (e.g., NinjaOne, ConnectWise Automate, Kaseya, Datto, Atera) to monitor endpoint ... TEMPORARY
... RMM (ConnectWise, Datto, AutoTask, etc.) - Experience with the following Cloud technologies ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
... RMM (ConnectWise, Datto, AutoTask, etc.) - Experience with the following Cloud technologies ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
Temp Datto information
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Job description
Summary
Our client is a leading IT Solutions Company in the Renton & Kent, WA areas (Southeast of Seattle). They are in need of a temporary Helpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software.
Duties & Responsibilities
Our client is a leading IT Solutions Company in the Renton & Kent, WA areas (Southeast of Seattle). They are in need of a temporary Helpdesk Support Level I technician. A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software.
Duties & Responsibilities
- Front line defense with customers calling in with technical issues
- Ability to properly hand calls off to more experienced technicians when needed
- Following tickets through the process until closure.
- Password resets
- IP Phone setup
- PC setup (i.e. software install, adding domains, etc)
- IT equipment installation
- Printer install (Canon/HP)
- Assisting onsite technical lead with various IT-related projects.
- New User On-boarding
Qualifications & Requirements
- 2+years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support
- Preferably has some certifications, such as A+, Security+, Network+, or another equivalent certification.
- Experience working in an environment using ticketing software, such as Autotask, Connectwise, or another ticketing system.
- Work-related experience with an RMM (Remote Monitoring & Management Solution), such as Ninja, Kaseya, Datto, Continuum, Connectwise, etc.
- General understanding of software installation
- General understanding of printer installation
- Excellent customer service skills (courteous, tactful, and professional demeanor).
- Excellent written and verbal communication skills, with experience presenting to groups.
- Reliable work ethic.
About K2 Staffing
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Carlsbad, CA, US
Year founded
2019