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Datto Jobs in Michigan (NOW HIRING)

Auxiom

Service Desk Technician Level 2

Rochester, MI · On-site

$55K - $70K/yr

Access and support client devices and systems remotely using Datto RMM and automation tools. * Maintain professional, client-friendly communication by phone, email, and chat. * Participate in an ...

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$7

$23

$54

How much do datto jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for datto in Michigan is $23.13, according to ZipRecruiter salary data. Most workers in this role earn between $13.30 and $27.02 per hour, depending on experience, location, and employer.

What types of clients or industries do Datto professionals typically support, and what does a typical day look like in this role?

Datto professionals often work with a diverse range of clients, including small to mid-sized businesses, managed service providers (MSPs), schools, and healthcare organizations, all of which rely on robust backup and data recovery solutions. On a typical day, you might troubleshoot backup failures, assist with system restores, schedule and test disaster recovery drills, and guide clients through best practices in data protection. Regular communication with clients and internal teams is a key part of the role, ensuring issues are resolved efficiently and securely. This variety provides continuous learning opportunities and enables Datto specialists to build expertise across multiple industries and IT environments.

What are the key skills and qualifications needed to thrive in the Datto position, and why are they important?

To thrive in a Datto role, such as a Datto Backup Specialist or Solutions Engineer, candidates need strong technical proficiency in backup and disaster recovery solutions, networking, and server management, often backed by relevant IT certifications (like CompTIA, Microsoft, or Datto-specific training). Familiarity with Datto's cloud-based platforms, monitoring tools, remote management systems, and ticketing software is essential. Problem-solving skills, excellent communication, and customer service orientation are vital soft skills for success. These competencies ensure reliable client support, effective troubleshooting, and successful implementation of data protection services.

What is a Datto?

A Datto job typically refers to a role at Datto, a company specializing in data backup, disaster recovery, and business continuity solutions. Jobs at Datto can range from technical roles like software engineering and IT support to sales, marketing, and customer service positions. Employees at Datto work to develop and support cybersecurity and backup solutions for businesses. The company focuses on providing reliable data protection and IT management solutions, often catering to managed service providers (MSPs). Working at Datto usually involves collaborating with teams to enhance data security and business continuity strategies.

What are popular job titles related to Datto jobs in Michigan? For Datto jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Datto jobs in Michigan look for? The top searched job categories for Datto jobs in Michigan are:
Datto jobs near you
Infographic showing various Datto job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $48,116 per year, or $23.1 per hour.

IT Technician Engineer Administrator

Exceed Consulting

Byron Center, MI • On-site

Full-time

Medical, Dental, Retirement

Re-posted 28 days ago

Job description

Salary: $60k - $90K

IT Technician / Engineer Level 2/3


Required Technical Experience / Job Support Responsibilities:

5+ years of ITEngineer/ Consulting experience working with the Products and Services listed below

Customerticketing system environment

Diligent time entry as work is performed

Demonstrate exceptional customer facing skills

Exceptional aptitude with both workstation and server environments


Exceptional skills to provide level 2 or highersupport for the following Products and Services:

  • Microsoft
    • Active Directory / Policies / Integration
    • DNS, Certificates, Domain Controllers, DHCP
    • Exchange / O365 Migrations / Integrations
  • VMware Suite
    • Standard, Enterprise
      • vCenter integrations
  • Hyper-V, Proxmox
  • Servers (HPE)
  • SAN Support (IBM, HPE, EMC)
    • Spec, configure, deploy, support
  • Switches (Meraki / Cisco / Extreme / HPE / Arista)
    • Spec, configure, deploy, support
    • VLANs, Trunking
  • Wireless (Meraki / Aruba / Extreme / HPE / Ruckus)
  • Backup Software
    • Datto
    • Veeam
    • StorageCraft
  • Barracuda
    • CloudGen Firewalls
    • Email Security Suite
  • Windows RDP / Application Deployment
  • Citrix / Parallels
    • Design /Support / Deployment
  • VoIPPhone system (3CX or other)
  • Security Solutions - XDR
    • Sentinel One
    • Agents and integration
    • Monitoring / Alerting / Remediation / Reporting


Responsibilities:

Review and manage daily tickets by updating team, customer,ticket status, andtime entries

Plan tasksand schedule yourself and resources as needed

Liaise with staff at all levels of a client organization

Travel to customer sites when applicable (Travel is infrequent)

Clarify a client's system specifications by gaining an understanding of their work practices and the nature of their business

Analyze IT requirements within companies and give independent and objective advice on the use of IT

Enter documentation into documentation portal

Define software, hardware and network requirements for quoting products and services

Develop agreed solutions and implement new systems

Present solutions in written or oral reports

Design, test, install and monitor new systems

Mentor other technicians for advancement and knowledge sharing

Identify potential clients and build and maintain contacts as needed


Environment:

Work with a small team of peers to support our customers and their technologies.

Increase your skills and mentor others as you work with the team on more complex projects.

Exceed Benefits Offered:

  • Health Care Insurance
  • HSA
  • Dental / Optional
  • Cell phone / Optional
  • Laptop
  • 401k when eligible
  • Work from home when applicable