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Entry Level Managed Service Provider Jobs in Colorado

... care services to clients in their residences. This role focuses on assisting clients with ... Report mechanical, structural, or safety concerns to management Household & Errand Support * Assist ...

... care services to clients in their residences. This role focuses on assisting clients with ... Report mechanical, structural, or safety concerns to management Household & Errand Support * Assist ...

Personal Care Provider

Denver, CO ยท On-site

$17 - $20/hr

In this role, you will report to the Operations Manager and IHSS Clinical Program Manager ... Performs personal care services in accordance with the plan of care and Agency policy. Duties ...

... care services to clients in their residences. This role focuses on assisting clients with ... Report mechanical, structural, or safety concerns to management Household & Errand Support * Assist ...

... care services to clients in their residences. This role focuses on assisting clients with ... Report mechanical, structural, or safety concerns to management Household & Errand Support * Assist ...

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Junior IT Technician

Denver, CO ยท On-site

$45K - $50K/yr

We are a Managed Security Services Provider (MSSP) that delivers high-quality, personalized IT and security services. We're looking for an Entry-Level IT Technician to provide primarily onsite ...

Personal Care Provider

Denver, CO ยท On-site

$17 - $20/hr

In this role, you will report to the Operations Manager and IHSS Clinical Program Manager ... Performs personal care services in accordance with the plan of care and Agency policy. Duties ...

Personal Care Provider

Pueblo, CO ยท On-site

$17 - $20/hr

In this role, you will report to the Operations Manager and IHSS Clinical Program Manager ... Performs personal care services in accordance with the plan of care and Agency policy. Duties ...

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Entry Level Managed Service Provider information

What types of technical issues do entry-level Managed Service Provider (MSP) professionals typically handle, and how is support structured within the team?

Entry-level MSP professionals commonly address basic technical issues such as password resets, software installations, printer connectivity, and first-level troubleshooting for network or hardware problems. Support is usually structured in tiers, with entry-level staff handling initial requests and escalating more complex issues to higher-level technicians. Team members often collaborate through ticketing systems and regular check-ins, allowing for knowledge sharing and smooth workflow. This structure helps new employees learn from more experienced colleagues while gradually increasing their technical responsibilities.

What are the key skills and qualifications needed to thrive as an Entry Level Managed Service Provider, and why are they important?

To thrive as an Entry Level Managed Service Provider, you need a foundational understanding of IT concepts, networking, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+ or Network+. Familiarity with ticketing systems, remote monitoring and management (RMM) tools, and basic cybersecurity protocols is typically required. Strong communication, problem-solving abilities, and a customer service mindset are crucial soft skills in this role. These skills and qualities are essential for efficiently resolving technical issues, supporting clients, and ensuring smooth IT operations for businesses.

What is an Entry Level Managed Service Provider?

An Entry Level Managed Service Provider (MSP) is a professional or company that offers basic IT support and services to other businesses, typically focusing on tasks such as troubleshooting, system monitoring, software installation, and user support. Entry level MSP roles are ideal for those new to the IT field, as they provide hands-on experience with a range of technologies and client needs. These providers help organizations manage their IT infrastructure efficiently, allowing them to focus on core business operations. Over time, entry level MSPs may advance to more specialized or senior positions within the industry.

What is the difference between Entry Level Managed Service Provider vs Network Technician?

AspectEntry Level Managed Service ProviderNetwork Technician
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA (preferred)
Work EnvironmentManaged service providers, client sites, remote supportData centers, client networks, on-site troubleshooting
Industry UsageIT service companies, MSPsTelecommunications, IT support firms
Job FocusMonitoring, basic troubleshooting, client supportNetwork setup, troubleshooting, maintenance

While both roles involve IT support and network knowledge, an Entry Level Managed Service Provider typically works within MSPs providing remote and on-site support for multiple clients, focusing on monitoring and basic troubleshooting. A Network Technician often specializes in network infrastructure, performing hands-on repairs and configurations. The MSP role emphasizes customer service and remote management, whereas the Network Technician role is more technical and on-site focused.

What are the most commonly searched types of Managed Service Provider jobs in Colorado? The most popular types of Managed Service Provider jobs in Colorado are:
What cities in Colorado are hiring for Entry Level Managed Service Provider jobs? Cities in Colorado with the most Entry Level Managed Service Provider job openings:
L1 Managed Service Provider Technician

L1 Managed Service Provider Technician

TeamLogic, Inc.

Longmont, CO โ€ข On-site

$22 - $28/hr

Full-time

PTO

Posted 29 days ago


Job description

Benefits:
  • Competitive salary
  • Free uniforms
  • Training & development

Are you passionate about technology and customer service? Join TeamLogic IT Longmont as a Level 1 MSP Technician and help local businesses thrive!
Summary
We are seeking a diligent and enthusiastic Level 1 Technician to join our Managed IT Services (MSP) team. You'll provide remote and on-site technical support to small and medium-sized businesses (SMBs), troubleshooting hardware and software issues, and ensuring a seamless client experience. This role is ideal for proactive individuals with strong IT fundamentals, excellent problem-solving skills, and a dedication to customer satisfaction. At TeamLogic IT, we value interpersonal skills and clear communication as much as technical expertise.
Responsibilities
โ€ข Provide first-contact support for incoming requests via phone, email, and help desk portal.
โ€ข Troubleshoot hardware/software issues using remote tools and hands-on fixes.
โ€ข Perform routine updates, backups, and system monitoring.
โ€ข Log, track, and resolve IT incidents and service requests in line with SLAs.
โ€ข Maintain clear, effective communication with clients.
โ€ข Document client systems, configurations, and resolutions.
โ€ข Implement and monitor security measures.
โ€ข Assist with hardware/software installation and configuration.
โ€ข Support operations and contribute to process improvements.
Qualifications
โ€ข Associate's or Bachelor's degree in IT, Computer Science, Networking, or 2 years equivalent work experience.
โ€ข Prior experience in an MSP or IT support environment preferred.
โ€ข Proficiency in Windows 10/11, macOS, server OS (Server 2016/2019/2022), and Microsoft 365.
โ€ข Certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified Professional (MCP/MCSA) are a plus.
โ€ข Experience with RMM tools (e.g., NinjaRMM), ticketing systems (e.g., Autotask PSA), and documentation platforms (e.g., IT Glue).
โ€ข Understanding of cloud platforms (AWS, Azure, Google Cloud).
โ€ข Strong communication and customer service skills.
โ€ข Valid driver's license and ability to travel locally.
Work Environment
โ€ข Provide remote and on-site support in Longmont and Loveland area.
โ€ข Fast-paced, dynamic, and collaborative team culture.
Benefits
โ€ข Competitive hourly compensation: $22.00 - $28.00 per hour
โ€ข Paid time off and holidays
โ€ข Bonus and overtime pay
โ€ข Professional development and certification reimbursement
โ€ข Employee discounts, free food/snacks, and free uniforms
โ€ข Flexible scheduling and career advancement opportunities
About TeamLogic IT Longmont
TeamLogic IT is a leading MSP franchise with over 300 locations nationwide. Our mission is to create business owner confidence in their IT infrastructure, ensuring technology reliably supports operations, scales with growth, and secures critical information. We invest in our staff's technical and customer service skills, fostering collaboration among more than 1,500 technicians across North America.
Compensation: $22.00 - $28.00 per hour
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.