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Entry Level Managed Service Provider Jobs in Georgia

Social SG

Entry Level Management Associate

Atlanta, GA · On-site

$50K - $60K/yr

Our team is made up of driven and ambitious individuals dedicated to providing top-quality services ... The primary responsibility of the Entry Level Management Associate is to implement sales ...

Social SG

Entry Level Management Associate

Atlanta, GA · On-site

$50K - $60K/yr

Our team is made up of driven and ambitious individuals dedicated to providing top-quality services ... The primary responsibility of the Entry Level Management Associate is to implement sales ...

Social SG

Entry Level Management Associate

Atlanta, GA · On-site

$50K - $60K/yr

Our team is made up of driven and ambitious individuals dedicated to providing top-quality services ... The primary responsibility of the Entry Level Management Associate is to implement sales ...

Aspire Behavioral Health & DD Services

GA · On-site

$34K - $80K/yr

Provides case management/case coordination services to consumers. May supervise Para-professional level staff. 70% Productivity is required. QUALIFICATIONS: Master's degree in social work, psychology ...

Athens Micro

Customer Service Representative

Watkinsville, GA · On-site

$14.25 - $19.50/hr

In operation since 1983, we are the largest and most reputable managed service provider in the area. The culture at Athens Micro is built on our shared core values: We Love to Learn, We Do the Right ...

Culver's

Entry Level Manager

Woodstock, GA · On-site

Do you want to be part of a team that values both delicious food and excellent service? If so, this ... Join our team as an Entry Level Manager, where you will learn valuable skills in leadership and ...

Culver's

Entry Level Manager

Woodstock, GA · On-site

Do you want to be part of a team that values both delicious food and excellent service? If so, this ... Join our team as an Entry Level Manager, where you will learn valuable skills in leadership and ...

Worldwide TechServices

Azure Engineer

Atlanta, GA · On-site

You will work closely with senior engineers and learn the ropes of both Managed Service Provider ... Certifications: Entry-level certifications such as CompTIA Security+ or AWS Certified Cloud ...

Worldwide TechServices

Azure Engineer

Atlanta, GA · On-site

You will work closely with senior engineers and learn the ropes of both Managed Service Provider ... Certifications: Entry-level certifications such as CompTIA Security+ or AWS Certified Cloud ...

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Entry Level Managed Service Provider information

What types of technical issues do entry-level Managed Service Provider (MSP) professionals typically handle, and how is support structured within the team?

Entry-level MSP professionals commonly address basic technical issues such as password resets, software installations, printer connectivity, and first-level troubleshooting for network or hardware problems. Support is usually structured in tiers, with entry-level staff handling initial requests and escalating more complex issues to higher-level technicians. Team members often collaborate through ticketing systems and regular check-ins, allowing for knowledge sharing and smooth workflow. This structure helps new employees learn from more experienced colleagues while gradually increasing their technical responsibilities.

What are the key skills and qualifications needed to thrive as an Entry Level Managed Service Provider, and why are they important?

To thrive as an Entry Level Managed Service Provider, you need a foundational understanding of IT concepts, networking, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+ or Network+. Familiarity with ticketing systems, remote monitoring and management (RMM) tools, and basic cybersecurity protocols is typically required. Strong communication, problem-solving abilities, and a customer service mindset are crucial soft skills in this role. These skills and qualities are essential for efficiently resolving technical issues, supporting clients, and ensuring smooth IT operations for businesses.

What is an Entry Level Managed Service Provider?

An Entry Level Managed Service Provider (MSP) is a professional or company that offers basic IT support and services to other businesses, typically focusing on tasks such as troubleshooting, system monitoring, software installation, and user support. Entry level MSP roles are ideal for those new to the IT field, as they provide hands-on experience with a range of technologies and client needs. These providers help organizations manage their IT infrastructure efficiently, allowing them to focus on core business operations. Over time, entry level MSPs may advance to more specialized or senior positions within the industry.

What is the difference between Entry Level Managed Service Provider vs Network Technician?

AspectEntry Level Managed Service ProviderNetwork Technician
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA (preferred)
Work EnvironmentManaged service providers, client sites, remote supportData centers, client networks, on-site troubleshooting
Industry UsageIT service companies, MSPsTelecommunications, IT support firms
Job FocusMonitoring, basic troubleshooting, client supportNetwork setup, troubleshooting, maintenance

While both roles involve IT support and network knowledge, an Entry Level Managed Service Provider typically works within MSPs providing remote and on-site support for multiple clients, focusing on monitoring and basic troubleshooting. A Network Technician often specializes in network infrastructure, performing hands-on repairs and configurations. The MSP role emphasizes customer service and remote management, whereas the Network Technician role is more technical and on-site focused.

What are the most commonly searched types of Managed Service Provider jobs in Georgia? The most popular types of Managed Service Provider jobs in Georgia are:
What cities in Georgia are hiring for Entry Level Managed Service Provider jobs? Cities in Georgia with the most Entry Level Managed Service Provider job openings:
Entry Level Managed Service Provider jobs near you
Infographic showing various Entry Level Managed Service Provider job openings in Georgia as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Tier 2 IT Technician - Managed Service Provider (MSP)

Tier 2 IT Technician - Managed Service Provider (MSP)

Prestige Computer Solutions LLC

Warner Robins, GA • On-site

$30K - $50K/yr

Full-time

Medical, PTO

Posted 23 days ago

Job description

This position is NOT a remote position. 

Position Overview: We are seeking a talented Tier 2 IT Technician to join our dedicated team of IT professionals. As a Tier 2 Technician at our MSP, you will play a crucial role in providing technical support, troubleshooting complex IT issues, and delivering exceptional service to our clients. If you are passionate about technology, thrive in a dynamic environment, and enjoy solving technical challenges, we want to hear from you.

Key Responsibilities:

  • Provide advanced technical support to clients via phone, email, remote assistance, and onsite visits.
  • Diagnose and resolve escalated IT issues related to network infrastructure, hardware, software, and cloud services.
  • Manage and monitor client IT systems and networks to ensure optimal performance and uptime.
  • Implement and maintain IT solutions, including server setups, configurations, and migrations.
  • Perform proactive maintenance tasks, updates, and patches to prevent issues and minimize downtime.
  • Collaborate with Tier 1 support and other team members to escalate and resolve complex technical issues efficiently.
  • Document client configurations, troubleshooting steps, and resolutions accurately.
  • Assist with IT projects and initiatives, such as system upgrades, migrations, and implementations.

Requirements:

  • Proven experience as a Tier 2 IT Technician or similar role within a Managed Service Provider (MSP) environment.
  • Strong technical proficiency in network infrastructure, server administration, and troubleshooting IT systems.
  • Hands-on experience with Windows Server, Active Directory, Office 365, and other cloud platforms.
  • Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and backup solutions.
  • Excellent problem-solving skills and the ability to analyze complex technical issues.
  • Exceptional communication skills and the ability to interact professionally with clients.
  • Strong attention to detail and ability to prioritize tasks in a fast-paced environment.
  • Relevant certifications (e.g., CompTIA Network+, Microsoft Certified Solutions Associate (MCSA), VMware Certified Professional (VCP)) are a plus.

Benefits:

  • Competitive salary based on experience and skills.
  • Comprehensive health benefits package.
  • Paid time off (vacation, holidays, sick leave).
  • Opportunities for professional development and certification training.
  • Dynamic work environment with growth opportunities in the IT industry.

Prestige Computer Solutions is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage applications from qualified individuals of all backgrounds..

Company Description

Prestige Computer Solutions is a leading Managed Service Provider (MSP) specializing in delivering comprehensive IT solutions to businesses of all sizes across various industries. With a commitment to excellence and innovation, we empower our clients to achieve their business goals through reliable technology services and support.