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Managed Service Provider Internship Jobs in Georgia

Cisco

Account Executive - Service Provider

Atlanta, GA · On-site

$259K - $351K/yr

We empower our top Tier 1 Service Provider partners to innovate and grow by integrating Cisco's leading-edge solutions into their managed service offerings. You will be part of a collaborative ...

Aspire Behavioral Health & DD Services

GA · On-site

$34K - $80K/yr

Provides case management/case coordination services to consumers. May supervise Para-professional level staff. 70% Productivity is required. QUALIFICATIONS: Master's degree in social work, psychology ...

company1363

Internship Program (Summer 2027)

Atlanta, GA · On-site

$14.25 - $19/hr

Our Internship Program is structured to develop future Juneau employees by providing interns with ... Current student pursuing an undergraduate or graduate degree in Construction Management ...

Worldwide TechServices

Azure Engineer

Atlanta, GA · On-site

You will work closely with senior engineers and learn the ropes of both Managed Service Provider ... Internships or projects related to managed services environments (MSP, MSSP) are beneficial.

Worldwide TechServices

Azure Engineer

Atlanta, GA · On-site

You will work closely with senior engineers and learn the ropes of both Managed Service Provider ... Internships or projects related to managed services environments (MSP, MSSP) are beneficial.

KPMG US

Manager, Data Operations

Atlanta, GA · On-site

... Managed Service Provider (MSP) resources; responsible for day-to-day monitoring of Azure Data Lake pipelines and operational support activities • Ensure platform stability and reliability through ...

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Managed Service Provider Internship information

What is a managed service provider internship?

A Managed Service Provider (MSP) Internship is a work experience program where interns gain hands-on knowledge in IT services by assisting MSPs in managing and supporting clients' technology needs. Interns typically learn about network administration, cybersecurity, cloud services, and remote IT support. The role offers exposure to a range of technologies and industries, helping interns develop professional skills in troubleshooting, customer service, and technical documentation. This internship is ideal for students or recent graduates interested in pursuing a career in information technology or managed IT services.

What types of projects and responsibilities can I expect during a managed service provider internship?

During an MSP internship, you can expect to work on a variety of IT support tasks such as troubleshooting client issues, assisting with network monitoring, and helping to deploy software updates. Interns often collaborate closely with experienced technicians and engineers, gaining exposure to real-world problem-solving and client communication. You may also participate in documentation, asset inventory, and learn how to use remote management tools. These experiences are designed to build your technical skills and prepare you for a full-time role in IT support or systems administration.

What are the key skills and qualifications needed to thrive as a managed service provider intern, and why are they important?

To thrive as a Managed Service Provider Intern, you need a solid understanding of IT fundamentals, networking concepts, and troubleshooting, typically supported by coursework or certifications like CompTIA A+ or Network+. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and basic cybersecurity practices is often expected. Strong problem-solving abilities, eagerness to learn, and effective communication skills help interns stand out when supporting clients and collaborating with team members. These skills and qualities are crucial for delivering reliable technical support and gaining practical experience in a fast-paced, client-focused IT environment.

What is the difference between Managed Service Provider Internship vs Network Technician?

AspectManaged Service Provider InternshipNetwork Technician
CredentialsTypically pursuing or recent degree in IT or related fieldCertifications like CompTIA Network+ or Cisco CCNA often preferred
Work EnvironmentInternship setting within MSP companies, supporting client networksHands-on technical work in network setup, maintenance, and troubleshooting
Employer & IndustryManaged Service Providers in IT/tech industryIT service providers, telecom companies, or corporate IT departments
Search & Comparison IntentUnderstanding entry-level roles in MSPsTechnical network support and maintenance roles

The Managed Service Provider Internship offers an entry-level experience focused on supporting MSP operations, often for students or recent graduates. In contrast, a Network Technician role involves direct technical work on networks, requiring specific certifications and hands-on skills. Both roles are essential in the IT industry but differ mainly in experience level and job responsibilities.

What are the most commonly searched types of Managed Service Provider jobs in Georgia? The most popular types of Managed Service Provider jobs in Georgia are:
What are popular job titles related to Managed Service Provider Internship jobs in Georgia? For Managed Service Provider Internship jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Managed Service Provider Internship jobs in Georgia look for? The top searched job categories for Managed Service Provider Internship jobs in Georgia are:
Managed Service Provider Internship jobs near you
Infographic showing various Managed Service Provider Internship job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Tier 2 IT Technician - Managed Service Provider (MSP)

Prestige Computer Solutions LLC

Warner Robins, GA • On-site

$30K - $50K/yr

Full-time

Medical, PTO

Re-posted 10 days ago

Job description

This position is NOT a remote position. 

Position Overview: We are seeking a talented Tier 2 IT Technician to join our dedicated team of IT professionals. As a Tier 2 Technician at our MSP, you will play a crucial role in providing technical support, troubleshooting complex IT issues, and delivering exceptional service to our clients. If you are passionate about technology, thrive in a dynamic environment, and enjoy solving technical challenges, we want to hear from you.

Key Responsibilities:

  • Provide advanced technical support to clients via phone, email, remote assistance, and onsite visits.
  • Diagnose and resolve escalated IT issues related to network infrastructure, hardware, software, and cloud services.
  • Manage and monitor client IT systems and networks to ensure optimal performance and uptime.
  • Implement and maintain IT solutions, including server setups, configurations, and migrations.
  • Perform proactive maintenance tasks, updates, and patches to prevent issues and minimize downtime.
  • Collaborate with Tier 1 support and other team members to escalate and resolve complex technical issues efficiently.
  • Document client configurations, troubleshooting steps, and resolutions accurately.
  • Assist with IT projects and initiatives, such as system upgrades, migrations, and implementations.

Requirements:

  • Proven experience as a Tier 2 IT Technician or similar role within a Managed Service Provider (MSP) environment.
  • Strong technical proficiency in network infrastructure, server administration, and troubleshooting IT systems.
  • Hands-on experience with Windows Server, Active Directory, Office 365, and other cloud platforms.
  • Familiarity with virtualization technologies (e.g., VMware, Hyper-V) and backup solutions.
  • Excellent problem-solving skills and the ability to analyze complex technical issues.
  • Exceptional communication skills and the ability to interact professionally with clients.
  • Strong attention to detail and ability to prioritize tasks in a fast-paced environment.
  • Relevant certifications (e.g., CompTIA Network+, Microsoft Certified Solutions Associate (MCSA), VMware Certified Professional (VCP)) are a plus.

Benefits:

  • Competitive salary based on experience and skills.
  • Comprehensive health benefits package.
  • Paid time off (vacation, holidays, sick leave).
  • Opportunities for professional development and certification training.
  • Dynamic work environment with growth opportunities in the IT industry.

Prestige Computer Solutions is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage applications from qualified individuals of all backgrounds..

Company Description

Prestige Computer Solutions is a leading Managed Service Provider (MSP) specializing in delivering comprehensive IT solutions to businesses of all sizes across various industries. With a commitment to excellence and innovation, we empower our clients to achieve their business goals through reliable technology services and support.