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Entry Level Managed Service Provider Jobs (NOW HIRING)

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Our team provides managed IT services, cybersecurity, cloud solutions, infrastructure, networking, backup and disaster recovery, and technology support. Our goal is simple: Your True Partner in IT.

Support Specialist Fairlawn, OH Whitaker Networks is a leading Managed Service Provider dedicated to delivering comprehensive IT solutions and support to a diverse range of clients. We are currently ...

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Entry Level Managed Service Provider information

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$29.5K

$48.8K

$61.5K

How much do entry level managed service provider jobs pay per year?

As of Sep 7, 2026, the average yearly pay for entry level managed service provider in the United States is $48,812.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $53,000.00 per year, depending on experience, location, and employer.

What is an entry level managed service provider?

An Entry Level Managed Service Provider (MSP) is a professional or company that offers basic IT support and services to other businesses, typically focusing on tasks such as troubleshooting, system monitoring, software installation, and user support. Entry level MSP roles are ideal for those new to the IT field, as they provide hands-on experience with a range of technologies and client needs. These providers help organizations manage their IT infrastructure efficiently, allowing them to focus on core business operations. Over time, entry level MSPs may advance to more specialized or senior positions within the industry.

What types of technical issues do entry level managed service providers typically handle, and how is support structured within the team?

Entry-level MSP professionals commonly address basic technical issues such as password resets, software installations, printer connectivity, and first-level troubleshooting for network or hardware problems. Support is usually structured in tiers, with entry-level staff handling initial requests and escalating more complex issues to higher-level technicians. Team members often collaborate through ticketing systems and regular check-ins, allowing for knowledge sharing and smooth workflow. This structure helps new employees learn from more experienced colleagues while gradually increasing their technical responsibilities.

What are the key skills and qualifications needed to thrive as an entry level managed service provider, and why are they important?

To thrive as an Entry Level Managed Service Provider, you need a foundational understanding of IT concepts, networking, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+ or Network+. Familiarity with ticketing systems, remote monitoring and management (RMM) tools, and basic cybersecurity protocols is typically required. Strong communication, problem-solving abilities, and a customer service mindset are crucial soft skills in this role. These skills and qualities are essential for efficiently resolving technical issues, supporting clients, and ensuring smooth IT operations for businesses.

What is the difference between Entry Level Managed Service Provider vs Network Technician?

AspectEntry Level Managed Service ProviderNetwork Technician
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA (preferred)
Work EnvironmentManaged service providers, client sites, remote supportData centers, client networks, on-site troubleshooting
Industry UsageIT service companies, MSPsTelecommunications, IT support firms
Job FocusMonitoring, basic troubleshooting, client supportNetwork setup, troubleshooting, maintenance

While both roles involve IT support and network knowledge, an Entry Level Managed Service Provider typically works within MSPs providing remote and on-site support for multiple clients, focusing on monitoring and basic troubleshooting. A Network Technician often specializes in network infrastructure, performing hands-on repairs and configurations. The MSP role emphasizes customer service and remote management, whereas the Network Technician role is more technical and on-site focused.

What cities are hiring for Entry Level Managed Service Provider jobs?

Cities with the most Entry Level Managed Service Provider job openings:

What are the most commonly searched types of Managed Service Provider jobs?

The most popular types of Managed Service Provider jobs are:

What states have the most Entry Level Managed Service Provider jobs?

States with the most job openings for Entry Level Managed Service Provider jobs include:

Entry Level Customer Service Representative

Monumental Management Solutions

Sullivan, IN โ€ข On-site

$14.75 - $20/hr

Full-time

Re-posted 6 days ago


Job description

Company Description

THIS POSITION IS LOCATED IN THE TERRE HAUTE AREA


Monumental West is a marketing company that performs outsourced sales and marketing, including corporate promotions on behalf of our clients. Our main goal is to provide superb client acquisition services for our clients. What this means is, instead of our clients using their own internal marketing or sales force; they outsource to us to do it for them. Our clients provide us with their different promotions and services and we are responsible for representing them in some of the world's largest chain retailers.ย 

Job Description

Candidates located in Terre Haute, IN area with a strong Customer Service background are wanted for Customer Service and Sales Positions!


Monumental Management Solutions is hiring for full time Entry Level Management Trainees for Customer Service.


Our sales and marketing firm is the leader in the marketing industry and in tailoring customer service & sales to their needs. Our clients want us to deliver a face to face customer service experience. We do this by taking care of the existing customer base and providing personal care with new customers.


By representing one of the largest telecommunications company in the world, it is a priority for our team to provide the best customer service, professionalism, and to build land and maintain quality customer relationship. This entry level sales and marketing job is full-time.


**We do not condone Door-to-Door, B2B, or Telemarketing Sales!**


Monumental Management Solutions offers promotions into management based on performance, not seniority. This position offers a compensation structure where pay is based upon individual performance, with a GUARANTEED hourly base pay.

Qualifications

Qualified candidates must possess excellent interpersonal communication skills and a high level of professionalism & integrity. Public speaking skills for presenting to groups are a plus.


Ideal entry level sales and marketing candidates have an uncommon combination of attributes. They are self-motivated, entrepreneurial individuals who are ready to leave behind the constraints of the traditional corporate job model and build a secure future of their own.



  • Bachelor's degree in business related discipline or equivalent education/experience

ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย  ย -OR-

  • 1 to 2 years of Customer Service / Sales
  • Competitive mindset, look for a challenge
  • Ability to relate to a diverse sales team
  • Desire to grow and learn multiple business disciplines, from customer interaction to budgeting / financials, in order to develop into a well-rounded leader
  • Desire to grow into a management role



For additional questions regarding requirements for this entry level Customer Service, Sales & marketing position, please call (812) 264-9737

Additional Information

All your information will be kept confidential according to EEO guidelines.