Remote Level 1 Help Desk Support Jobs (NOW HIRING)

High School Diploma, GED, equivalent certification or military experience At least 1 year of remote help desk support experience Fluent in English Must be familiar with Google Office Suite SQL or ...

Location: 100% Remote. This is a United States based position, and candidates must reside in the ... Provide Tier 1 technical support as the central point of contact for all IT-related inquiries and ...

Mentors Level 1 staff on diagnostic procedures to improve "First Call Resolution" rates ... Utilizes remote desktop software to resolve issues for off-site or remote users, serving as the ...

Supports Service Desk performance in accordance with required service level agreements, including ... Supports daily user and help desk operations during the required support window of Monday through ...

Supports Service Desk performance in accordance with required service level agreements, including ... Supports daily user and help desk operations during the required support window of Monday through ...

Escalate unresolved or complex issues to higher-level support teams when appropriate * Provide ... Minimum 1 year of Help Desk, call center, customer support, or technical support experience

Escalate unresolved or complex issues to higher-level support teams when appropriate * Provide ... Minimum 1 year of Help Desk, call center, customer support, or technical support experience

Provide Tier 1 AWS workspace and configuration support. Perform other related duties as assigned ... This position is fully remote, however, on limited occasion there may be a requirement to meet in ...

Establish a structured workflow for tracking Service Level Agreement (SLA) adherence, integrating ... Experience providing remote desktop support. * Experience supporting incident response activities.

Here's a little bit more about what we're looking for in a Help Desk Support Analyst Level 3. We ... We will need you to be the escalation point for Level 1 and Level 2 resources. In closing if you ...

This is a remote position. Are you ready to support the systems that build and protect our nation ... Maintain cutting-edge currency and the highest level of technical skill in your field to adapt to ...

EPIC Help Desk Remote Open to working an 8 am- 8pm CT shift Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing ...

Wunderlich-Malec Engineering is a 100% employee-owned ESOP and one of the largest and most well ... The ideal candidate will provide support via phone, email, remote desktop control, and desk-side ...

Wunderlich-Malec Engineering is a 100% employee-owned ESOP and one of the largest and most well ... The ideal candidate will provide support via phone, email, remote desktop control, and desk-side ...

Wunderlich-Malec Engineering is a 100% employee-owned ESOP and one of the largest and most well ... The ideal candidate will provide support via phone, email, remote desktop control, and desk-side ...

Syntricate Technologies is seeking a Help Desk Support II professional to provide Salesforce and ... support/Tier 1 and escalate and assign the incident to the appropriate internal or external ...

... remote team members. • Helpdesk Response: Respond promptly to requests received through the ... At least 1 year of experience in a helpdesk support role. • Team Player: Ability to work ...

... Help Desk and IT Operations procedures. • Log all incoming problems and requests and actions ... Attempt to troubleshoot and resolve problems and satisfy requests. • Provide support for AOC ...

This position is fully remote (work from home). Important: You must complete assessments ... Responsibilities * Deliver Tier 1 service desk support for various stakeholders, including ...

We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS ... written. * 1-2 years of IT help desk support * Skillset to troubleshoot and resolve end-user ...