Remote Level 1 Help Desk Support Jobs (NOW HIRING)

High School Diploma, GED, equivalent certification or military experience At least 1 year of remote help desk support experience Fluent in English Must be familiar with Google Office Suite SQL or ...

Location: 100% Remote. This is a United States based position, and candidates must reside in the ... Provide Tier 1 technical support as the central point of contact for all IT-related inquiries and ...

Mentors Level 1 staff on diagnostic procedures to improve "First Call Resolution" rates ... Utilizes remote desktop software to resolve issues for off-site or remote users, serving as the ...

Escalate unresolved or complex issues to higher-level support teams when appropriate * Provide ... Minimum 1 year of Help Desk, call center, customer support, or technical support experience

Escalate unresolved or complex issues to higher-level support teams when appropriate * Provide ... Minimum 1 year of Help Desk, call center, customer support, or technical support experience

Provide Tier 1 AWS workspace and configuration support. Perform other related duties as assigned ... This position is fully remote, however, on limited occasion there may be a requirement to meet in ...

Establish a structured workflow for tracking Service Level Agreement (SLA) adherence, integrating ... Experience providing remote desktop support. * Experience supporting incident response activities.

General information Requisition # R67386 Locations USA-Remote Work Posting Date 04/29/2026 Security ... Maintaining currency and the highest level of technical skill in the field of expertise to support ...

Remote * Shift: First * Referral Eligibility: Eligible * U.S. Citizenship Required? Yes Position Summary Base-2 Solutions is seeking a Help Desk Support Engineer to support the USSOUTHCOM J26 ...

EPIC Help Desk Remote Open to working an 8 am- 8pm CT shift Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing ...

This position is fully remote (work from home). Important: You must complete assessments ... Responsibilities * Deliver Tier 1 service desk support for various stakeholders, including ...

... Help Desk and IT Operations procedures. • Log all incoming problems and requests and actions ... Attempt to troubleshoot and resolve problems and satisfy requests. • Provide support for AOC ...

This position is fully remote (work from home). Important: You must complete assessments ... Responsibilities * Deliver Tier 1 service desk support for various stakeholders, including ...

ORA_REMOTE Description  SAIC has several openings for a Fully Remote , Help Desk Agent I ... Customer Service and Level 1 Technical Support * Troubleshooting * Problem Solving * PC Proficiency

Position Title Level 1 Help Desk Analyst ( Bilingual - Spanish) Position Type Contract Duration ... Internal customer support involves troubleshooting hardware, software, and connectivity issues. The ...

We are seeking a Temporary Remote Help Desk Specialist to support the Internal Revenue Service (IRS ... written. * 1-2 years of IT help desk support * Skillset to troubleshoot and resolve end-user ...

... level of customer service while supporting Colorado's digital government initiatives. Key ... Remote work allowed within the state of Colorado only

Tuesday, Wednesday or Thursday 9:00 - 5:00 with 1 hour unpaid lunch. Description: The HD Level 2 ... This is a Software support Helpdesk position. Note we are not looking for A++ certications, Server ...

... high level of customer satisfaction and timely resolution of incidents. Job Qualifications and Responsibilities for Service Desk Support: Experience in Service Desk / IT Support / Help Desk roles ...

We help organizations simplify technology, improve security, and support growth through proactive ... Full-time remote position. Must be located in Greater Phoenix, Arizona. Pay Rate: $17.00-$24.00 ...