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Weekend Level 1 Help Desk Support Jobs (NOW HIRING)

Centstone

Help Desk Technician

Hartford, CT · On-site

$20 - $25/mo

Provide Level 1 help desk support through phone, remote assistance, and onsite support * Troubleshoot PC hardware, software, login, access, and application-related issues * Process user ...

Dixon

Help Desk Support Specialist

Chestertown, MD

$45K - $65K/yr

Help Desk Support Specialist Location : 1 Dixon Square, Chestertown, MD 21620 Hours: 8:00 AM - 5:00 ... Deliver top-tier Level 1 and Level 2 support and troubleshooting for desktop/laptop hardware and ...

Sparibis

Help Desk- Tier I

Orlando, FL · On-site +1

$19.25 - $26.25/hr

Provide Tier 1 technical support as the central point of contact for all IT-related inquiries and ... Will always maintain a high level of customer satisfaction and professionalism. * Other duties as ...

Infojini Inc

HELP DESK

Washington, DC · On-site

$23.25 - $31.75/hr

At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft ... Strong Level 1 network and VPN diagnosis and troubleshooting skills. 7.Knowledge of BlackBerry ...

Infojini Inc

Help Desk Support

Dallas, TX · On-site

$19.75 - $26.75/hr

... Support. Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as assigned Qualifications Skills/Experience: Demonstrated Problem-Solving and solution development skills ...

NexForm, Inc.

Help Desk Support Specailist

Big Rapids, MI · On-site

$65K - $80K/hr

Battle Creek, MI The Help Desk Support Specialist is responsible for providing first-level ... We design and produce lightweight, durable components for leading OEMs and Tier-1 suppliers, with ...

Rome Health

Help Desk Support Specialist

Rome, NY

Rome Health is seeking a Help Desk Support Specialist. The hours for this role will be 8:00 a.m ... May require 0-1 year of general work experience. Technical acumen required. A high school diploma ...

Nabholz Construction Services

Help Desk Support

Conway, AR · On-site

$17.50 - $23.75/hr

Originally founded as a small construction company in 1949, Nabholz is now a team of more than 1 ... Follow standard help desk procedures. * Follow up with customers and users to ensure complete ...

Crowdstaffing

Help Desk Support

Denver, CO · On-site

$20.50 - $27.75/hr

... CA Service Desk, and Mainframe. Due to the importance of this position, it is expected that a person supporting IAM has basic troubleshooting skills with networking and computer systems, can ...

Healthcare Support Staffing

Help Desk Support

Mason, OH · On-site

$18.75 - $25.50/hr

Company Description With a 16-year tradition of excellence. A single source provider of world-class technology products and services for the healthcare industry. We are at the forefront of delivering ...

Bakerly LLC

Help Desk Technician

San Antonio, TX · On-site

$20.75 - $28/hr

Level 1 Help Desk & User Support: * Serve as the first point of contact for Level 1 helpdesk tickets, troubleshooting hardware and software issues in a timely manner, both in person and remotely.

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How much do weekend level 1 help desk support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for weekend level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is a Weekend Level 1 Help Desk Support?

Weekend Level 1 Help Desk Support professionals are entry-level IT support staff who provide assistance to users experiencing technical issues, typically during weekends when regular staff may be unavailable. Their responsibilities include troubleshooting basic hardware and software problems, answering user queries, and escalating more complex issues to higher-level support teams. They often work shifts, handle support tickets, and ensure that end-users receive timely help, minimizing downtime and disruptions during weekends.

What are the key skills and qualifications needed to thrive as a Weekend Level 1 Help Desk Support?

To thrive as a Weekend Level 1 Help Desk Support, you need basic IT knowledge, troubleshooting skills, and typically a high school diploma or equivalent. Familiarity with ticketing systems like ServiceNow or Zendesk, remote desktop tools, and basic networking concepts is often required. Strong communication, patience, and the ability to remain calm under pressure help you effectively assist users and resolve issues. These skills and qualities ensure prompt and accurate technical support, leading to high user satisfaction and efficient problem resolution during critical weekend hours.

What are the typical challenges faced by Weekend Level 1 Help Desk Support, and how can they effectively address them?

Weekend Level 1 Help Desk Support staff often encounter challenges such as handling a higher volume of urgent requests due to reduced weekday staff and limited access to escalation resources. Effective time management and strong communication skills are essential for prioritizing tickets and providing clear updates to users. Additionally, building a solid understanding of common technical issues and available knowledge base resources can help resolve problems efficiently, even during off-hours. Collaborating with remote team members and documenting incidents thoroughly ensures smooth handovers to weekday teams.

What is the difference between Weekend Level 1 Help Desk Support vs Weekend Network Support Technician?

AspectWeekend Level 1 Help Desk SupportWeekend Network Support Technician
CertificationsCompTIA A+, ITIL FoundationCompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentHelp desk, call center, remote supportNetwork troubleshooting, on-site or remote
Industry UsageIT support, customer serviceNetwork infrastructure, enterprise IT
Common Search IntentBasic IT support roles, help desk jobsNetwork troubleshooting, infrastructure support

Weekend Level 1 Help Desk Support primarily handles basic IT issues, customer inquiries, and remote troubleshooting, often requiring certifications like CompTIA A+. In contrast, Weekend Network Support Technicians focus on network infrastructure, troubleshooting connectivity issues, and may need network-specific certifications like Cisco CCNA. While both roles support IT operations, Help Desk roles are more customer service-oriented, whereas Network Support roles involve technical network management.

What cities are hiring for Weekend Level 1 Help Desk Support jobs?

Cities with the most Weekend Level 1 Help Desk Support job openings:

What are the most commonly searched types of Level 1 Help Desk Support jobs?

The most popular types of Level 1 Help Desk Support jobs are:

What states have the most Weekend Level 1 Help Desk Support jobs?

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For Weekend Level 1 Help Desk Support jobs, the most frequently searched job titles are:

Weekend Level 1 Help Desk Support jobs near you

IT Technician (Level 1 Help Desk)

Hammond, LA • On-site

Zella Technologies, LLC
51 - 200 employees
Learn more about Zella Technologies, LLCexternal

Full-time

Re-posted 24 days ago

Job description


About the Role
We are looking for an IT Technician to support technical operations at our Hammond location.
This role blends warehouse responsibilities with Level 1 help desk support, onsite technical
work, and basic cabling.
Key Responsibilities
• Handle shipping/receiving and assist with inventory management
• Provide Level 1 help desk support, including basic troubleshooting of hardware,
software, and network issues
• Perform onsite installs, troubleshooting, and general technical support
• Run and terminate network cabling (e.g., CAT6)
• Assist with various operational and technical tasks as assigned
• Travel occasionally for onsite work at other locations
Requirements
Qualifications
• Experience or familiarity with Level 1 help desk support
• Basic understanding of IT systems, hardware, and troubleshooting
• Experience with cabling or willingness to learn
• Strong problem-solving skills and attention to detail
• Ability to lift and move equipment as needed
• Valid driver's license and ability to travel when required
If you think you are the best fit, feel free to contact us and send your CV to: lgabiana@zellatech.com and please CC: asabdao@zellatech.com

Apply