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No Experience Level 1 Help Desk Support Jobs (NOW HIRING)

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients ... experience in a help desk or technical support role. * Strong knowledge of Windows and Mac ...

TEKsystems

Help Desk Support

Happy Valley, OR

$22 - $25/hr

... 1-3 Years Experience in Tier 1 Service Desk role ● Proficiency in ADs/G-Suite/MS Office/Slack ... Level Job Type & Location This is a Contract position based out of Portland, OR. Pay and Benefits ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

They are currently seeking a Help Desk Support Technician to provide frontline IT support in a fast ... Required : • 1-3 years of technical support experience • CompTIA A+ or equivalent • Knowledge ...

Trigyn Technologies

Help Desk Analyst Level 1

Baltimore, MD · On-site

$20.25 - $27.75/hr

In Europe our operations are supported from Solothurn, Switzerland. Our Global Development Center ... Qualifications Years of Relevant Experience: • 1 to 3 years field experience. Preferred Education ...

TEKsystems

Help Desk Support Specialist

Madison, WI

$18 - $20/hr

Provide first-level technical support for end users * Troubleshoot account access, authentication ... At least 1 year of experience working with digital tools, systems, or technology platforms

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How much do no experience level 1 help desk support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for no experience level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.
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Infographic showing various No Experience Level 1 Help Desk Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $43,356 per year, or $20.8 per hour.

Level 1 Help Desk Technician

Onsite Computing

Corona, CA • On-site

$20.75 - $28/hr

Full-time

Re-posted yesterday

Job description

Salary: 20-26

About Us: Onsite Computing is a leading Managed Service Provider (MSP) in Southern California dedicated to delivering top-notch IT solutions and support to our clients. We pride ourselves on our commitment to excellence and our ability to foster a collaborative and innovative work environment.

Job Summary:As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our clients receive timely and effective assistance.

Key Responsibilities:

  • Respond to client inquiries via phone, email, and chat in a professional and timely manner.
  • Diagnose and resolve hardware, software, and network issues for clients.
  • Escalate complex issues to Level 2 or Level 3 support as needed.
  • Document all client interactions and troubleshooting steps in the ticketing system.
  • Assist with the setup and configuration of new hardware and software.
  • Provide basic training and guidance to clients on IT-related topics.
  • Monitor and maintain client systems to ensure optimal performance and security.
  • Collaborate with team members to share knowledge and improve processes.

Qualifications:

  • High school diploma or equivalent; Associates degree in IT or related field preferred.
  • 1-2 years of experience in a help desk or technical support role.
  • Strong knowledge of Windows and Mac operating systems.
  • Familiarity with common software applications and networking concepts.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft, AWS) are a plus.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Flexible work environment with remote work options.
  • Supportive and collaborative team culture.