Denver, CO · On-site
$21 - $28.75/hr
Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support II professional to provide technical support for Salesforce CRM and enterprise applications. This ...
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Denver, CO · On-site
$21 - $28.75/hr
Contract Experience: Minimum 3 years About the Role We are seeking an experienced Help Desk Support II professional to provide technical support for Salesforce CRM and enterprise applications. This ...
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Mechanicsburg, PA · On-site
$45K - $65K/yr
Provide first-level support for end users via phone, email, and ticketing system. * Document ... * 1-3 years of experience in inside sales, procurement, or IT help desk support. * Strong ...
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Mechanicsburg, PA · On-site
$45K - $65K/yr
Provide first-level support for end users via phone, email, and ticketing system. * Document ... * 1-3 years of experience in inside sales, procurement, or IT help desk support. * Strong ...
$18.75 - $25.25/hr
Develop and use Jira reporting to spot trends in company support needs. * Show a high level of ... Prior Service Desk or technical support experience a plus
$18.75 - $25.25/hr
Develop and use Jira reporting to spot trends in company support needs. * Show a high level of ... Prior Service Desk or technical support experience a plus
Shreveport, LA · On-site
$38K - $42K/yr
... Help Desk Support Level I-2 Technician ... This individual should have proven experience with technology and outstanding personal ...
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Shreveport, LA · On-site
$38K - $42K/yr
... Help Desk Support Level I-2 Technician ... This individual should have proven experience with technology and outstanding personal ...
Birmingham, AL · On-site
$17.25 - $23.25/hr
Develop and use Jira reporting to spot trends in company support needs. * Show a high level of ... Prior Service Desk or technical support experience a plus
Birmingham, AL · On-site
$17.25 - $23.25/hr
Develop and use Jira reporting to spot trends in company support needs. * Show a high level of ... Prior Service Desk or technical support experience a plus
Lakewood, CO · On-site
$20 - $27/hr
Tier I & II Support - Provides Tier 1 and Tier II support for a wide range of service offerings ... Ensures service level agreements and OIT policies are followed. Ensures planned outage ...
Lakewood, CO · On-site
$20 - $27/hr
Tier I & II Support - Provides Tier 1 and Tier II support for a wide range of service offerings ... Ensures service level agreements and OIT policies are followed. Ensures planned outage ...
Manhattan, NY · On-site
$19.25 - $24.75/hr
... for the Citywide User Support Division. Under general direction, the Help Desk Level 1 ... experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 ...
Manhattan, NY · On-site
$19.25 - $24.75/hr
... for the Citywide User Support Division. Under general direction, the Help Desk Level 1 ... experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 ...
... -1 year Experience with Microsoft Windows 7/8/10 -1 year Experience with Microsoft Office 2010 ... no help desk is needed Preferred Skills: -Apple Mac OSX experience a plus -4-year degree in IT/CS a ...
... -1 year Experience with Microsoft Windows 7/8/10 -1 year Experience with Microsoft Office 2010 ... no help desk is needed Preferred Skills: -Apple Mac OSX experience a plus -4-year degree in IT/CS a ...
Salem, OR · On-site
$20 - $27.25/hr
Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ... Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated ...
Salem, OR · On-site
$20 - $27.25/hr
Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ... Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated ...
$16 - $21.50/hr
We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis ... * 1-3 years of technical support experience * CompTIA A+ or equivalent * Knowledge of networking ...
$16 - $21.50/hr
We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis ... * 1-3 years of technical support experience * CompTIA A+ or equivalent * Knowledge of networking ...
Fort George G Meade, MD · On-site
$104K - $117K/yr
Utilize work aids to resolve tickets at lowest level of support * Receive, triage, and route ... Three (3) years of Help Desk experience with an Associate degree * Five (5) years of Help Desk ...
Fort George G Meade, MD · On-site
$104K - $117K/yr
Utilize work aids to resolve tickets at lowest level of support * Receive, triage, and route ... Three (3) years of Help Desk experience with an Associate degree * Five (5) years of Help Desk ...
IT Help Desk Technician (Level 1-2 Support) We are seeking a detailoriented, customerfocused IT Hel ... Required Skills & Experience * 3-5 years of IT support experience (Level 1 and Level 2). * ...
New
IT Help Desk Technician (Level 1-2 Support) We are seeking a detailoriented, customerfocused IT Hel ... Required Skills & Experience * 3-5 years of IT support experience (Level 1 and Level 2). * ...
New
Atlanta, GA · On-site
$19.25 - $26/hr
Required : • 1-3 years of IT Help Desk / Desktop Support experience • CompTIA A+ (or equivalent) • Strong troubleshooting and customer service skills • Experience with ticketing systems and ...
Atlanta, GA · On-site
$19.25 - $26/hr
Required : • 1-3 years of IT Help Desk / Desktop Support experience • CompTIA A+ (or equivalent) • Strong troubleshooting and customer service skills • Experience with ticketing systems and ...
Baltimore, MD · On-site
$19 - $21/hr
... level-2). * Follow-up with customers, vendors, or SSA components, as required, to resolve problems ... Minimum of one year experience serving in a help desk role and experience with Windows Operating ...
Baltimore, MD · On-site
$19 - $21/hr
... level-2). * Follow-up with customers, vendors, or SSA components, as required, to resolve problems ... Minimum of one year experience serving in a help desk role and experience with Windows Operating ...
Shepherdstown, WV · On-site
$16 - $21.50/hr
They are seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ... Required : • 1-3 years of technical support experience • CompTIA A+ or equivalent • Knowledge ...
Shepherdstown, WV · On-site
$16 - $21.50/hr
They are seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ... Required : • 1-3 years of technical support experience • CompTIA A+ or equivalent • Knowledge ...
Denver, CO · On-site
$20.50 - $27.75/hr
Position: Help Desk Support I Client: OIT Location: Denver, Colorado 8020 REQ ID: RQS2017-7111 ... May require an associate's degree in a related area and at least 1 year or equivalent experience in ...
Denver, CO · On-site
$20.50 - $27.75/hr
Position: Help Desk Support I Client: OIT Location: Denver, Colorado 8020 REQ ID: RQS2017-7111 ... May require an associate's degree in a related area and at least 1 year or equivalent experience in ...
Racine, WI · On-site
$23 - $25/hr
Monday to Friday | 8:00 AM - 5:00 PM | 1-hour lunch Hours/Week: 40 Travel Required: Yes (up to 30 ... Experience in IT Help Desk Support or Technical Printer Support is preferred. * Strong working ...
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Racine, WI · On-site
$23 - $25/hr
Monday to Friday | 8:00 AM - 5:00 PM | 1-hour lunch Hours/Week: 40 Travel Required: Yes (up to 30 ... Experience in IT Help Desk Support or Technical Printer Support is preferred. * Strong working ...
Washington, DC · On-site
$22.75 - $30.50/hr
... customer support, and scheduled maintenance preparation. Responsibility: Provide systems ... Required Skills: 1 to 3 years of related experience Experience with system monitoring Experience ...
Washington, DC · On-site
$22.75 - $30.50/hr
... customer support, and scheduled maintenance preparation. Responsibility: Provide systems ... Required Skills: 1 to 3 years of related experience Experience with system monitoring Experience ...
Fort Bliss, TX · On-site
$18.25 - $24.75/hr
The candidate will perform IT Help Desk Services (level 1 & 2 category support) on both the ... experience to meet the conditions to perform IT Help Desk services on the Fort Bliss Campus Area ...
Fort Bliss, TX · On-site
$18.25 - $24.75/hr
The candidate will perform IT Help Desk Services (level 1 & 2 category support) on both the ... experience to meet the conditions to perform IT Help Desk services on the Fort Bliss Campus Area ...
$58K - $62K/yr
No Travel Competitive Compensation: Attractive annual salary of $58,000- 62,000 plus bonus ... Compensation is based on experience, skills, and education. Key Responsibilities: * Follow ...
$58K - $62K/yr
No Travel Competitive Compensation: Attractive annual salary of $58,000- 62,000 plus bonus ... Compensation is based on experience, skills, and education. Key Responsibilities: * Follow ...
$10.34 - $12.41
4% of jobs
$12.41 - $14.49
4% of jobs
$14.49 - $16.56
9% of jobs
$17.47 is the 25th percentile. Wages below this are outliers.
$16.56 - $18.64
17% of jobs
The median wage is $20.12 / hr.
$18.64 - $20.72
22% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$20.72 - $22.79
20% of jobs
$22.79 - $24.87
15% of jobs
$24.87 - $26.94
3% of jobs
$26.94 - $29.02
6% of jobs
$29.02 - $31.10
0% of jobs
$31.10 - $33.17
0% of jobs
$10
$20
$33
Job Title: Help Desk Support II (Salesforce/Jira)
Location: Denver, Colorado (Remote)
Job Type: Contract
Experience: Minimum 3 years
About the RoleWe are seeking an experienced Help Desk Support II professional to provide technical support for Salesforce CRM and enterprise applications. This fully remote role involves troubleshooting application issues, managing incidents through Jira, and delivering excellent end-user support in a fast-paced technology environment.
ResponsibilitiesProvide technical support for Salesforce CRM and integrated third-party applications.
Respond to support requests via email, phone, and virtual meetings.
Troubleshoot and resolve application and technical issues.
Log, track, and manage incidents using Salesforce Help Desk and Jira.
Prioritize, categorize, and assign incidents based on business impact.
Escalate complex issues to appropriate technical teams.
Validate reported bugs and assist with root cause analysis.
Document issues, resolutions, and troubleshooting steps.
Keep users updated throughout the incident resolution process.
Minimum 3 years of Help Desk, Technical Support, or Application Support experience.
Hands-on experience supporting Salesforce CRM applications.
Experience with Jira or similar ticketing/incident management tools.
Strong troubleshooting and analytical skills.
Proficiency with Microsoft Office and Google Workspace.
Excellent written and verbal communication skills.
Ability to work independently in a remote environment.
Salesforce Administrator Certification (completed or in progress).
Experience supporting enterprise SaaS applications.
Familiarity with Salesforce Service Cloud or Help Desk environments.
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In the dynamic landscape of today’s business environment, flexibility is key. At Centstone, we understand the unique demands of your industry and offer tailored Contract Hiring solutions to empower your organization with the right talent when you need it most.
Recruiting and staffing services
51 - 200 Employees
Hazlet, NJ, US
2022
