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2Nd Shift Level 1 Help Desk Support Jobs (NOW HIRING)

CCS

Level 1 Help Desk Support Technician

Hampton, CT · On-site

$19.50 - $26.50/hr

They are looking for a Helpdesk Support Technician - Level I to provide full time, on-site, end ... 1-2 years of experience providing in-person support for end-user hardware, operating systems, and ...

US IT Solutions Inc

Help Desk Support

Denver, CO

$21 - $28.75/hr

Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be ... current service level commitments Qualifications Requirements: Minimum 1 Year of Help Desk ...

TechFlow, Inc.

Help Desk Support

Montgomery, AL · On-site

Supports Help Desk Level II escalations to Level III. * Serves as the focal point to coordinate with the Defense Automatic Addressing System (DAAS) and/or approved platform specified by the ...

The Arc Madison Cortland

Help Desk Support I

Oneida, NY

$21.63 - $25/hr

The Help Desk Support I will provide 1st to 2nd tier technical support to the end-users in the ... Associate's degree in IT related field of study OR Entry level IT Certification with 1+ years of ...

Global Channel Management, Inc.

Help DESK

Woodbridge, NJ · On-site

$18/hr

Qualifications Help desk support needs A+, N+, or any other OEM vendor certification Help desk support 1-5 years experience Provide first-level remote IT services or assist in the delivery of higher ...

Litehouse

Help Desk Support II

Sandpoint, ID · On-site

$19 - $25.50/hr

As a Help Desk Support II, you'll be the go-to resource for resolving complex technical issues that ... Experience working with ticketing systems and meeting service level agreements in a fast-paced help ...

Chenega Corporation

Tier 1 Help Desk Analyst

Arlington, VA

$23.50 - $32.25/hr

Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... next level! We deliver essential technological services to our customers in support of their ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis ... Deliver Tier 1 support for desktops, laptops, and peripherals * Troubleshoot hardware/software ...

NuAxis LLC

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis ... Deliver Tier 1 support for desktops, laptops, and peripherals * Troubleshoot hardware/software ...

ADVENT

Help Desk Support Technician

Wauwatosa, WI

$56K - $84K/yr

Help Desk Support Technician Location: Wauwatosa, WI Are you ready to rediscover your professional purpose? Take the leap and join us on your journey towards success. The IT Help Desk Technician is ...

ADVENT

Help Desk Support Technician

Wauwatosa, WI · On-site

$56K - $83K/yr

Help Desk Support Technician Location: Wauwatosa, WI Are you ready to rediscover your professional purpose? Take the leap and join us on your journey towards success. The IT Help Desk Technician is ...

TEKsystems

Help Desk Support

Portland, OR

$22 - $25/hr

... in Tier 1 Service Desk role ● Proficiency in ADs/G-Suite/MS Office/Slack/Zoom/VPN/Asset ... Level Job Type & Location This is a Contract position based out of Portland, OR. Pay and Benefits ...

Chenega MIOS SBU

Tier 1 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

They are seeking a Tier 1 Help Desk Analyst to provide first-level support, troubleshoot issues, and maintain IT operations for their clients. Responsibilities : • Answering calls, executing ...

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All Jobs2Nd Shift Level 1 Help Desk Support Jobs

2Nd Shift Level 1 Help Desk Support information

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How much do 2nd shift level 1 help desk support jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for 2nd shift level 1 help desk support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between 2Nd Shift Level 1 Help Desk Support vs 2Nd Shift IT Support Specialist?

Aspect2Nd Shift Level 1 Help Desk Support2Nd Shift IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, or Cisco certifications
Work EnvironmentHelp desk, call center, remote supportTechnical support, troubleshooting, on-site or remote
Industry UsageCustomer support, IT service desksIT departments, technical support teams

While both roles involve technical support during the second shift, the 2Nd Shift Level 1 Help Desk Support primarily handles initial customer inquiries and basic troubleshooting, often remotely. The 2Nd Shift IT Support Specialist may perform more advanced technical tasks, including hardware and software troubleshooting, and may work on-site. Both roles require similar certifications, but the IT Support Specialist typically requires broader technical skills.

What cities are hiring for 2Nd Shift Level 1 Help Desk Support jobs? Cities with the most 2Nd Shift Level 1 Help Desk Support job openings:
What are the most commonly searched types of Level 1 Help Desk Support jobs? The most popular types of Level 1 Help Desk Support jobs are:
What states have the most 2Nd Shift Level 1 Help Desk Support jobs? States with the most job openings for 2Nd Shift Level 1 Help Desk Support jobs include:
2Nd Shift Level 1 Help Desk Support jobs near you
Sr Information Systems Specialist- Tier 1- 2nd Shift

Sr Information Systems Specialist- Tier 1- 2nd Shift

System One

Washington, DC • On-site

Contractor

Posted yesterday

Job description

Senior Information Systems Specialist- Tier 1 Help Desk 2nd Shift (Wednesday – Saturday, 3:00PM to 11:30PM) Washington, DC –100% onsite Per Federal contract U.S. citizenship is required Must be able to pass federal background check to obtain Public Trust clearance Start Date- 09/14/2026 Open to W2 and C2C Must Apply by Aug 10th

  • This position will require weekend and/or overtime work.? Position is classified as ‘Essential Personnel’ requiring work attendance on Board-designated holidays and days when the Board is Closed, such as for weather events.?
  • ?Primary Place of Performance is the Board’s Washington DC Metro Campus’ New York Avenue facility.?
  • Telework is not available.
  • Help Desk Training will occur during first two weeks of work on 1st Shift between the hours of 7:00AM-3:30PM at our Washington DC Metro Campus New York Avenue facility.
The posting below is for a 2nd Shift (Wednesday – Saturday, 3:00Pm to 11:30PM) Help Desk position at the Board’s Washington DC campus. ?Period of Performance 9/14/26 – 12/31/26. Candidate expected to be available for a period of up to 3 months, with the possibility of an additional 12-month extension based on performance.?? The Board's Division of Information Technology is seeking a Help Desk/Desktop Support Analyst with strong Help Desk Support experience to serve as part of a Tier 1 organization.? This contractor position will be in support of the Federal Reserve Board’s Help Desk and the analyst who fills this position will be required to work a set schedule that will require Saturday, Sundays, Holidays, and some overtime may be asked to ensure proper coverage across all shifts. ? The successful candidate for this position is eligible to work over 40 hours a week, as required by the Shift Supervisor. The Board will only consider candidates who can work those designated hours. The candidate should demonstrate strong technical knowledge and experience with ServiceNow, M365 applications and have experience supporting HP Desktops/Laptops/Tablets and Microsoft Windows Desktop OS. The successful candidate will be expected to interface with internal customers and various technical support teams.? The demonstrated ability to follow standard operating procedures and processes is essential. The contractor may be tasked to perform Supervisory or Lead Analyst roles as delegated by the Help Desk Manager or Supervisor. The contractor is required have:
  • ?At least five years of overall IT experience, including a minimum of three years of experience providing general help desk support with previous experience opening and maintaining help desk cases via ServiceNow.
  • At least two years’ experience in desktop/laptop troubleshooting or operations support.
  • Excellent written and oral communications are required as this position will interface with clients via phone and e-mail. ??Demonstrated ability to concisely summarize and document client issues is required.
  • At least five years supporting Microsoft Windows 10 and 11 operating systems
  • At least 3-5 years’ experience supporting M365 applications including Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Teams, and Microsoft Outlook.
  • Strong Level 1 network and VPN diagnosis and troubleshooting skills.
  • Knowledge of iPhone or similar smart phone support.
  • Demonstrated analytical and problem-solving skills.
  • Strong interpersonal and communication skills who can work with people at various levels of the organization.
  • Familiarity with maintaining documentation and communication via Microsoft SharePoint, Excel, Word, and Outlook.
  • *** US Citizenship Required ***
  • *** BS/BA in Information Systems, Computer Science, or related field HIGHLY DESIRABLE
#LI-VH1 #M1 Ref: #850-Rockville (ALTA IT)