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2Nd Shift Level 1 Help Desk Support Jobs (NOW HIRING)

Level 1 Help Desk Analyst

Conyers, GA · On-site

$16.25 - $22.25/hr

Job Summary : InterSources Inc is seeking a Level 1 Help Desk Analyst to provide technical ... support staff, escalate tickets until resolved. • Confer with users or conduct computer ...

Be Seen First

Support printers, scanners, monitors, docks, and other peripherals remotely * Troubleshoot VPN ... successful Level 1 Help Desk Engineer: * Resolves common issues efficiently * Provides a ...

VA · On-site

... not assigned to second tier support, closure of incidents, monitoring the status and progress ... After training is complete, incumbent will be expected to move to 3rd shift (2230-0900). These are ...

Help Desk Agent - Level 1

Rochester Hills, MI · On-site

$15.75 - $20/hr

Help Desk Agent - Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours ... support services. Based out of Rochester Hills, Michigan, we continuously strive to provide ...

Rome Health is seeking a Help Desk Support Specialist. The hours for this role will be 8:00 a.m ... May require 0-1 year of general work experience. Technical acumen required. A high school diploma ...

Help Desk Technician

Nashville, TN · On-site

$19.25 - $26/hr

Key Responsibilities * Provide Tier 1 technical support through phone, email, and service ... Escalate complex issues to higher-level support teams while providing clear and detailed ...

New

Help Desk Support

Denver, CO · On-site

$20.50 - $27.75/hr

... CA Service Desk, and Mainframe. Due to the importance of this position, it is expected that a person supporting IAM has basic troubleshooting skills with networking and computer systems, can ...

Help Desk Technician

San Antonio, TX

$20.75 - $28/hr

Level 1 Help Desk & User Support: * Serve as the first point of contact for Level 1 helpdesk tickets, troubleshooting hardware and software issues in a timely manner, both in person and remotely.

... to support KITS and our government customer in downtown Washington, DC. This is a hybrid ... Primary Shift: 9:30 AM - 6:00 PM, Monday through Friday (Overall service desk coverage runs 6:00 AM ...

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2Nd Shift Level 1 Help Desk Support information

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$12

$23

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How much do 2nd shift level 1 help desk support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for 2nd shift level 1 help desk support in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between 2Nd Shift Level 1 Help Desk Support vs 2Nd Shift IT Support Specialist?

Aspect2Nd Shift Level 1 Help Desk Support2Nd Shift IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, or Cisco certifications
Work EnvironmentHelp desk, call center, remote supportTechnical support, troubleshooting, on-site or remote
Industry UsageCustomer support, IT service desksIT departments, technical support teams

While both roles involve technical support during the second shift, the 2Nd Shift Level 1 Help Desk Support primarily handles initial customer inquiries and basic troubleshooting, often remotely. The 2Nd Shift IT Support Specialist may perform more advanced technical tasks, including hardware and software troubleshooting, and may work on-site. Both roles require similar certifications, but the IT Support Specialist typically requires broader technical skills.

What cities are hiring for 2Nd Shift Level 1 Help Desk Support jobs?

Cities with the most 2Nd Shift Level 1 Help Desk Support job openings:

What are the most commonly searched types of Level 1 Help Desk Support jobs?

The most popular types of Level 1 Help Desk Support jobs are:

What states have the most 2Nd Shift Level 1 Help Desk Support jobs?

States with the most job openings for 2Nd Shift Level 1 Help Desk Support jobs include:

What are popular job titles related to 2Nd Shift Level 1 Help Desk Support jobs?

For 2Nd Shift Level 1 Help Desk Support jobs, the most frequently searched job titles are:

IT Technician (Level 1 Help Desk)

Hammond, LA • On-site

Zella Technologies, LLC
51 - 200 employees

Full-time

Re-posted 23 days ago


Job description


About the Role
We are looking for an IT Technician to support technical operations at our Hammond location.
This role blends warehouse responsibilities with Level 1 help desk support, onsite technical
work, and basic cabling.
Key Responsibilities
• Handle shipping/receiving and assist with inventory management
• Provide Level 1 help desk support, including basic troubleshooting of hardware,
software, and network issues
• Perform onsite installs, troubleshooting, and general technical support
• Run and terminate network cabling (e.g., CAT6)
• Assist with various operational and technical tasks as assigned
• Travel occasionally for onsite work at other locations
Requirements
Qualifications
• Experience or familiarity with Level 1 help desk support
• Basic understanding of IT systems, hardware, and troubleshooting
• Experience with cabling or willingness to learn
• Strong problem-solving skills and attention to detail
• Ability to lift and move equipment as needed
• Valid driver's license and ability to travel when required
If you think you are the best fit, feel free to contact us and send your CV to: lgabiana@zellatech.com and please CC: asabdao@zellatech.com