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Urgently Hiring Level 1 Help Desk Support Jobs (NOW HIRING)

Help Desk Agent - Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours ... support services. Based out of Rochester Hills, Michigan, we continuously strive to provide ...

Help Desk Support

Columbia Heights, MN

$20.25 - $27.50/hr

Help Desk Support Duration: 6 month (may extend) Location: Columbia Heights, MN Responsibilites: Perform diagnostics on PC hardware failures and resolve any problems with software applications Work ...

Help desk Support

Secaucus, NJ · On-site

$20.75 - $28.50/hr

Act as lead in these disciplines and provide support to level one Service Desk staff. Proactively work with 2nd tier groups for these disciplines to identify new problem trends and work through ...

Help Desk Support

Montgomery, AL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

TechFlow Inc. is seeking dedicated and skilled Help Desk Support professionals to join our dynamic ... HS + 4 years of experience or Bachelor's + 1 year of experience. * ​Journeyman level : HS + 8 ...

Help Desk Support

Westlake, OH

$25 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Level Job Type & Location This is a Contract position based out of Westlake, OH. Pay and Benefits ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...

Help Desk Support

Coralville, IA · On-site

$18.75 - $25.50/hr

... one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast ... Work will be performed in a structured Help Desk setting. The IT Support Analyst position acts as ...

Help Desk Support

Norwell, MA

$28 - $40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Helping support "One Label" project to launch a universal label and asset tracking Additional tasks ... Level Job Type & Location This is a Contract position based out of Norwell, MA. Pay and Benefits ...

Help Desk Support Engineer

Doral, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Job Title Help Desk Support Engineer Location Doral, FL 33122 US (Primary) Category Intelligence Job Type Full-Time Career Level Staff Education Associate Degree Travel Security Clearance Required ...

Help Desk Support Specialist

Columbus, OH · On-site

  • Medical

  • Dental

  • Vision

This position is responsible for providing initial Help Desk support for the business applications ... Fulfills all service level standards for response time and quality. Ensures end users have proper ...

Help Desk Support

Salem, OR · On-site

$20 - $27.25/hr

We are always looking forward to bring aboard IT professionals and help them build a career in the ... Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk ...

Help Desk Support

Happy Valley, OR

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... in Tier 1 Service Desk role ● Proficiency in ADs/G-Suite/MS Office/Slack/Zoom/VPN/Asset ... Level Job Type & Location This is a Contract position based out of Portland, OR. Pay and Benefits ...

Tier 1 Help Desk

Memphis, TN · On-site

$17.75 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Disconnect, transport, install, and reconnect desktop-level IT equipment, including PCs ... Support inventory audits and reconciliation efforts, documenting equipment movement and deployment ...

Help Desk Support Technician

Atlanta, GA · On-site

$19.25 - $26/hr

They are seeking a motivated Help Desk Support Technician to provide Tier 1 technical support and ensure exceptional customer service in a distributed IT environment. Responsibilities : • Provide ...

Help Desk Support Technician

Rock Hill, SC · On-site

$16.75 - $22.75/hr

Serve as the highest level of escalation for complex technical and infrastructure issues ... The Help Desk Support Technician must demonstrate competence in the following areas:

Help Desk Analyst

Detroit, MI

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Utilize phone and remote support tools to diagnose and resolve Level 1/1.5 support issues ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...

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Urgently Hiring Level 1 Help Desk Support information

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How much do urgently hiring level 1 help desk support jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for urgently hiring level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Urgently Hiring Level 1 Help Desk Support vs Level 2 Help Desk Support?

AspectUrgently Hiring Level 1 Help Desk SupportLevel 2 Help Desk Support
CertificationsBasic certifications like CompTIA A+ often preferredAdvanced certifications such as Network+ or higher may be required
Work EnvironmentFrontline support, handling initial user issuesMore complex troubleshooting, often after initial support
Job ResponsibilitiesBasic troubleshooting, password resets, account accessAdvanced diagnostics, network issues, software problems
Search & UsageUrgently Hiring Level 1 Help Desk Support vs Level 2 Help Desk Support

Urgently Hiring Level 1 Help Desk Support focuses on initial user support and basic troubleshooting, often requiring foundational certifications. Level 2 Help Desk Support handles more complex issues, requiring additional skills and certifications. The main difference lies in the complexity of problems addressed and the level of technical expertise needed.

What cities are hiring for Urgently Hiring Level 1 Help Desk Support jobs?

Cities with the most Urgently Hiring Level 1 Help Desk Support job openings:

What are the most commonly searched types of Level 1 Help Desk Support jobs?

The most popular types of Level 1 Help Desk Support jobs are:

What states have the most Urgently Hiring Level 1 Help Desk Support jobs?

States with the most job openings for Urgently Hiring Level 1 Help Desk Support jobs include:

Level 1 Help Desk Analyst (776101)

R2 Technologies Corporation

Conyers, GA • On-site

$18 - $24.50/hr

Full-time

Re-posted 18 days ago


Job description

Overview:
GA DDS Level 1 Help Desk Analyst (776101)
LOCAL CANDIDATES Conyers, GA 30013
LOCAL CANDIDATES
*This position is located at DDS Headquarters in Conyers, Georgia*
*Bilingual, Spanish highly preferred*

**Do NOT submit candidate previously submitted to #762935 & #765352 & #774574**
*MUST have IT Help Desk Call Center exp*
Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.
Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Job Responsibilities
• Oversee the daily performance of computer systems and applications.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
• Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Qualifications:
• 2+ years' experience handling customers, questions, complaints, and/or providing information in an IT call center environment.
• 2+ years' experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
• Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
• Knowledge of Apple iOS
This position is located at DDS Headquarters in Conyers, Georgia.
Skills:
IT Help Desk Call Center exp,MS Office,,Win 7