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Urgently Hiring Level 1 Help Desk Support Jobs (NOW HIRING)

TEKsystems

Help Desk Support

Westlake, OH

$25 - $35/hr

... Level Job Type & Location This is a Contract position based out of Westlake, OH. Pay and Benefits ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...

Makpar

Junior Help Desk Support Agent

$17.50 - $22.25/hr

The Tier 1 Help Desk Support Team serves as the first point of contact for end users requiring ... Maintain compliance with Service Level Agreements (SLAs), document support activities, and support ...

MV Transportation

Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

... to Service Level Agreements (SLA). This includes, but not limited to, desktop repair, desktop ... Provide Tier 1 and Tier 2 support for all users within the Organization, and that of the Clients on ...

TEKsystems

Help Desk Support

Norwell, MA

$28 - $40/hr

Helping support "One Label" project to launch a universal label and asset tracking Additional tasks ... Level Job Type & Location This is a Contract position based out of Norwell, MA. Pay and Benefits ...

Black Eagle Defense

Help Desk Specialist L1

Annapolis, MD · On-site

$60K - $100K/yr

SALARY RANGE $60,000 - $100,000/year DUTIES As a successful candidate for the Help Desk Specialist L1 role, you will provide 24x7 Help Desk support as defined by first response/Tier 1/Level 1 support.

New

SOSi

Help Desk Support Engineer

FL · Remote

SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end ... Establish a structured workflow for tracking Service Level Agreement (SLA) adherence, integrating ...

HHUNY, Inc.

Help Desk Support Specialist

Rochester, NY · Remote

$25 - $28.85/hr

The Help Desk Support Specialist is assigned to support HHUNY by aiding HHUNY staff, care ... Provide Tier 1 AWS workspace and configuration support. Perform other related duties as assigned.

Chenega Corporation

Tier 1 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... next level! We deliver essential technological services to our customers in support of their ...

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How much do urgently hiring level 1 help desk support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for urgently hiring level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Urgently Hiring Level 1 Help Desk Support vs Level 2 Help Desk Support?

AspectUrgently Hiring Level 1 Help Desk SupportLevel 2 Help Desk Support
CertificationsBasic certifications like CompTIA A+ often preferredAdvanced certifications such as Network+ or higher may be required
Work EnvironmentFrontline support, handling initial user issuesMore complex troubleshooting, often after initial support
Job ResponsibilitiesBasic troubleshooting, password resets, account accessAdvanced diagnostics, network issues, software problems
Search & UsageUrgently Hiring Level 1 Help Desk Support vs Level 2 Help Desk Support

Urgently Hiring Level 1 Help Desk Support focuses on initial user support and basic troubleshooting, often requiring foundational certifications. Level 2 Help Desk Support handles more complex issues, requiring additional skills and certifications. The main difference lies in the complexity of problems addressed and the level of technical expertise needed.

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Urgently Hiring Level 1 Help Desk Support jobs near you

GA DDS Level 1 Help Desk Analyst

Expedite Talent Solutions

Conyers, GA • On-site

$16.25 - $22.25/hr

Full-time

Re-posted 16 days ago

Job description

Job Summary:
Expedite Talent Solutions is seeking a GA DDS Level 1 Help Desk Analyst to provide technical assistance to customers for tier one issues at DDS Headquarters in Conyers, Georgia. The role involves troubleshooting hardware and software issues, handling a high volume of calls, and ensuring customer satisfaction while escalating issues as necessary.
Responsibilities:
• Oversee the daily performance of computer systems and applications.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
• Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Qualifications:
Required:
• Bilingual, Spanish required
• MUST have IT Help Desk Call Center exp
• Six months of experience handling customers, questions, complaints, and/or providing information in a call center environment
• 2+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10
• Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
• Knowledge of Apple iOS
Company:
Expedite Talent Solutions is a minority- and woman-owned firm delivering agile staffing, project outsourcing, and professional services to clients across the Healthcare, Commercial, and Public Sectors. Founded in 2009, the company is headquartered in Alpharetta, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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