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Urgently Hiring Level 1 Help Desk Support Jobs (NOW HIRING)

Apidel Technologies

Level 1 Help Desk Analyst

Conyers, GA · On-site

$18 - $24.50/hr

Under direct supervision, assists customers with tier one issues or forwards to second tier support ... have IT Help Desk Call Center exp Provides technical assistance to both internal and external ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC

$23.25 - $31.75/hr

... level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk function (Tier 1-3 escalation model) during ...

SolvIT, Inc.

Help Desk Agent - Level 1

Rochester Hills, MI · On-site

$15.75 - $20/hr

Help Desk Agent - Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours ... support services. Based out of Rochester Hills, Michigan, we continuously strive to provide ...

Lynden Door

Help Desk Support Technician

Lynden, WA

$20.75 - $28/hr

Help Desk Support Technician Lynden Door Family of Companies Department : Technology: HDA Team ... Provide Tier 1+ Helpdesk support through the IT ticketing system for the entire organization.

TEKsystems

Help Desk Support

Norwell, MA

$28 - $40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Helping support "One Label" project to launch a universal label and asset tracking Additional tasks ... Level Job Type & Location This is a Contract position based out of Norwell, MA. Pay and Benefits ...

TEKsystems

Help Desk Analyst

Detroit, MI

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Utilize phone and remote support tools to diagnose and resolve Level 1/1.5 support issues ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...

New

Chenega Corporation

Tier 1 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... next level! We deliver essential technological services to our customers in support of their ...

Fintech

Help Desk Support

Beverly, MA · On-site

$45K/yr

For over 35 years, Fintech LLC has redefined how over 1.1 million B2B relationships buy and sell ... Fintech's management team is dedicated to this policy with respect to recruitment, hiring ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

They are currently seeking a Help Desk Support Technician to provide frontline IT support in a fast ... Responsibilities : • Deliver Tier 1 support for desktops, laptops, and peripherals • ...

Collabera

Help Desk Support

Carrollton, TX · On-site

$19.25 - $26/hr

Helpdesk Support Duration: 4-5 Months (May Extend) Client: Large Multimedia Firm (Fortune 500 ... 1-2 years experience in a call center environment 2+ years experience in a technical environment.

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Urgently Hiring Level 1 Help Desk Support information

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How much do urgently hiring level 1 help desk support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for urgently hiring level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Urgently Hiring Level 1 Help Desk Support vs Level 2 Help Desk Support?

AspectUrgently Hiring Level 1 Help Desk SupportLevel 2 Help Desk Support
CertificationsBasic certifications like CompTIA A+ often preferredAdvanced certifications such as Network+ or higher may be required
Work EnvironmentFrontline support, handling initial user issuesMore complex troubleshooting, often after initial support
Job ResponsibilitiesBasic troubleshooting, password resets, account accessAdvanced diagnostics, network issues, software problems
Search & UsageUrgently Hiring Level 1 Help Desk Support vs Level 2 Help Desk Support

Urgently Hiring Level 1 Help Desk Support focuses on initial user support and basic troubleshooting, often requiring foundational certifications. Level 2 Help Desk Support handles more complex issues, requiring additional skills and certifications. The main difference lies in the complexity of problems addressed and the level of technical expertise needed.

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Urgently Hiring Level 1 Help Desk Support jobs near you

Level 1 Help Desk Technician

Onsite Computing

Corona, CA • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Salary: 20-26

About Us: Onsite Computing is a leading Managed Service Provider (MSP) in Southern California dedicated to delivering top-notch IT solutions and support to our clients. We pride ourselves on our commitment to excellence and our ability to foster a collaborative and innovative work environment.

Job Summary:As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our clients receive timely and effective assistance.

Key Responsibilities:

  • Respond to client inquiries via phone, email, and chat in a professional and timely manner.
  • Diagnose and resolve hardware, software, and network issues for clients.
  • Escalate complex issues to Level 2 or Level 3 support as needed.
  • Document all client interactions and troubleshooting steps in the ticketing system.
  • Assist with the setup and configuration of new hardware and software.
  • Provide basic training and guidance to clients on IT-related topics.
  • Monitor and maintain client systems to ensure optimal performance and security.
  • Collaborate with team members to share knowledge and improve processes.

Qualifications:

  • High school diploma or equivalent; Associates degree in IT or related field preferred.
  • 1-2 years of experience in a help desk or technical support role.
  • Strong knowledge of Windows and Mac operating systems.
  • Familiarity with common software applications and networking concepts.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft, AWS) are a plus.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Flexible work environment with remote work options.
  • Supportive and collaborative team culture.