Marion, IA · On-site
$20.50 - $28/hr
Respond to and resolve Level 1 support tickets * Troubleshoot Windows, hardware, software, and user ... of IT support, help desk, or desktop support experience * Strong troubleshooting and customer ...
Quick apply
Marion, IA · On-site
$20.50 - $28/hr
Respond to and resolve Level 1 support tickets * Troubleshoot Windows, hardware, software, and user ... of IT support, help desk, or desktop support experience * Strong troubleshooting and customer ...
Wauconda, IL · On-site
$40K - $60K/yr
Responsibilities • Provide Level 1 help desk support via telephone directly to customers managers and staff. • Triage printer issues by asking clear, structured questions to determine whether a ...
Wauconda, IL · On-site
$40K - $60K/yr
Responsibilities • Provide Level 1 help desk support via telephone directly to customers managers and staff. • Triage printer issues by asking clear, structured questions to determine whether a ...
Seattle, WA · On-site
$70K - $85K/yr
With more than 20 offices across the nation, we're breaking growth records as one of the fastest ... Please note: This position requires a background check as part of the firm's standard hiring ...
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Seattle, WA · On-site
$70K - $85K/yr
With more than 20 offices across the nation, we're breaking growth records as one of the fastest ... Please note: This position requires a background check as part of the firm's standard hiring ...
$23.25 - $31.75/hr
... level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk function (Tier 1-3 escalation model) during ...
$23.25 - $31.75/hr
... level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk function (Tier 1-3 escalation model) during ...
Washington, DC · On-site
$23.25 - $31.75/hr
... level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk function (Tier 1-3 escalation model) during ...
Washington, DC · On-site
$23.25 - $31.75/hr
... level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk function (Tier 1-3 escalation model) during ...
Wilmington, NC · On-site
$17.25 - $23.25/hr
HELP DESK SUPPORT TECHNICIAN JOB SUMMARY: * Provide first contact and incident resolution to ... Identify, diagnose, and resolve Level One issues for end users in a call center environment ...
Wilmington, NC · On-site
$17.25 - $23.25/hr
HELP DESK SUPPORT TECHNICIAN JOB SUMMARY: * Provide first contact and incident resolution to ... Identify, diagnose, and resolve Level One issues for end users in a call center environment ...
Orlando, FL · On-site +1
$19.25 - $26.25/hr
Provide Tier 1 technical support as the central point of contact for all IT-related inquiries and ... Will always maintain a high level of customer satisfaction and professionalism. * Other duties as ...
Orlando, FL · On-site +1
$19.25 - $26.25/hr
Provide Tier 1 technical support as the central point of contact for all IT-related inquiries and ... Will always maintain a high level of customer satisfaction and professionalism. * Other duties as ...
Washington, DC · On-site
$23.25 - $31.75/hr
At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft ... Strong Level 1 network and VPN diagnosis and troubleshooting skills. 7.Knowledge of BlackBerry ...
Washington, DC · On-site
$23.25 - $31.75/hr
At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft ... Strong Level 1 network and VPN diagnosis and troubleshooting skills. 7.Knowledge of BlackBerry ...
Prefer one or more current Microsoft certifications * Must have a High School diploma or equivalent ... hiring company directly. Principals only; recruiters, please don't contact this job poster.
Prefer one or more current Microsoft certifications * Must have a High School diploma or equivalent ... hiring company directly. Principals only; recruiters, please don't contact this job poster.
$65K - $86K/yr
Help Desk support as defined by first response/Tier 1 support. Work with a small team providing ... DoD 8570 Compliance with IAT level 1 is required. Salary: $65k - $86k depending on experience and ...
Quick apply
$65K - $86K/yr
Help Desk support as defined by first response/Tier 1 support. Work with a small team providing ... DoD 8570 Compliance with IAT level 1 is required. Salary: $65k - $86k depending on experience and ...
Charlotte, NC · On-site
$20.25 - $27.50/hr
THE ROLE Miles Enterprise Solutions seeks a Level 1 Service Desk Support Analyst to support a ... Create, maintain, and monitor help desk tickets, ensuring accurate entry in the ITSM platform.
Charlotte, NC · On-site
$20.25 - $27.50/hr
THE ROLE Miles Enterprise Solutions seeks a Level 1 Service Desk Support Analyst to support a ... Create, maintain, and monitor help desk tickets, ensuring accurate entry in the ITSM platform.
$22 - $25/hr
... in Tier 1 Service Desk role ● Proficiency in ADs/G-Suite/MS Office/Slack/Zoom/VPN/Asset ... Level Job Type & Location This is a Contract position based out of Portland, OR. Pay and Benefits ...
Quick apply
$22 - $25/hr
... in Tier 1 Service Desk role ● Proficiency in ADs/G-Suite/MS Office/Slack/Zoom/VPN/Asset ... Level Job Type & Location This is a Contract position based out of Portland, OR. Pay and Benefits ...
Stockton, CA · On-site
$21 - $28.50/hr
This is a full-time position that can be filled at the level of Help Desk Support Tier I or Help Desk Support Tier II, depending on the qualification and experience of the individual. Qualifications:
Stockton, CA · On-site
$21 - $28.50/hr
This is a full-time position that can be filled at the level of Help Desk Support Tier I or Help Desk Support Tier II, depending on the qualification and experience of the individual. Qualifications:
$19.25 - $26/hr
We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview At ... Key Responsibilities * Provide Tier 1 technical support via phone, email, and in-person
$19.25 - $26/hr
We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview At ... Key Responsibilities * Provide Tier 1 technical support via phone, email, and in-person
Description Their help desk supports several thousand internal users, hundreds of applications from ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...
Description Their help desk supports several thousand internal users, hundreds of applications from ... We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing ...
$18.50 - $24.75/hr
... experience and working for one of the largest IT departments in the area. Starting at an ... unresolved issues to next-level support. Technicians will identify and suggest possible ...
New
$18.50 - $24.75/hr
... experience and working for one of the largest IT departments in the area. Starting at an ... unresolved issues to next-level support. Technicians will identify and suggest possible ...
New
$18.50 - $25/hr
... experience and working for one of the largest IT departments in the area. Starting at an ... unresolved issues to next-level support. Technicians will identify and suggest possible ...
New
$18.50 - $25/hr
... experience and working for one of the largest IT departments in the area. Starting at an ... unresolved issues to next-level support. Technicians will identify and suggest possible ...
New
Waltham, MA · On-site
Experience providing Level 1 and 2 It Help Desk or Desktop Support * Strong knowledge of Microsoft ... 365 administration * Experience with Microsoft Entra ID and Intune * Strong troubleshooting skills ...
Waltham, MA · On-site
Experience providing Level 1 and 2 It Help Desk or Desktop Support * Strong knowledge of Microsoft ... 365 administration * Experience with Microsoft Entra ID and Intune * Strong troubleshooting skills ...
Arlington, VA · On-site
$23.50 - $32.25/hr
Overview Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... next level! We deliver essential technological services to our customers in support of their ...
Arlington, VA · On-site
$23.50 - $32.25/hr
Overview Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... next level! We deliver essential technological services to our customers in support of their ...
Morfologica, Inc. is seeking several Help Desk/Support Specialist who are willing to support established software development teams at various Federal Facilities throughout Northern Virginia.
Morfologica, Inc. is seeking several Help Desk/Support Specialist who are willing to support established software development teams at various Federal Facilities throughout Northern Virginia.
$10.34 - $12.41
4% of jobs
$12.41 - $14.49
4% of jobs
$14.49 - $16.56
9% of jobs
$17.47 is the 25th percentile. Wages below this are outliers.
$16.56 - $18.64
17% of jobs
The median wage is $20.12 / hr.
$18.64 - $20.72
22% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$20.72 - $22.79
20% of jobs
$22.79 - $24.87
15% of jobs
$24.87 - $26.94
3% of jobs
$26.94 - $29.02
6% of jobs
$29.02 - $31.10
0% of jobs
$31.10 - $33.17
0% of jobs
$10
$20
$33
| Aspect | Urgently Hiring Level 1 Help Desk Support | Level 2 Help Desk Support |
|---|---|---|
| Certifications | Basic certifications like CompTIA A+ often preferred | Advanced certifications such as Network+ or higher may be required |
| Work Environment | Frontline support, handling initial user issues | More complex troubleshooting, often after initial support |
| Job Responsibilities | Basic troubleshooting, password resets, account access | Advanced diagnostics, network issues, software problems |
| Search & Usage | Urgently Hiring Level 1 Help Desk Support vs Level 2 Help Desk Support |
Urgently Hiring Level 1 Help Desk Support focuses on initial user support and basic troubleshooting, often requiring foundational certifications. Level 2 Help Desk Support handles more complex issues, requiring additional skills and certifications. The main difference lies in the complexity of problems addressed and the level of technical expertise needed.
Cities with the most Urgently Hiring Level 1 Help Desk Support job openings:
The most popular types of Level 1 Help Desk Support jobs are:
States with the most job openings for Urgently Hiring Level 1 Help Desk Support jobs include:
$20.50 - $28/hr
Temporary
Posted 8 days ago
We're seeking a Tier 1 Help Desk Support professional to join a collaborative IT team. This role will provide frontline technical support, troubleshoot hardware and software issues, and assist end users with day-to-day technology needs.
Responsibilities:
Qualifications:
Schedule:
Sourced by ZipRecruiter
Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.
Recruiting and staffing services
10,000+ Employees
San Ramon, CA, US
1948
