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Urgently Hiring Level 1 Help Desk Support Jobs (NOW HIRING)

Onsite Computing

Level 1 Help Desk Technician

Corona, CA · On-site

$20.75 - $28/hr

As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting for a variety of IT issues. You will work both ...

Essnova Solutions, Inc.

Help Desk Support

Washington, DC · On-site

$23.25 - $31.75/hr

... level user support for issue resolution, escalates technical problems, and maintains support documentation. * Operate and manage the TRIRIGA Help Desk function (Tier 1-3 escalation model) during ...

Insight Global

Tier 1 Help Desk

Stillwater, OK · On-site

$20 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

Required Skills & Experience Required Qualifications * 1+ years of Help Desk, Technical Support, or ... Maintain a high level of customer service while supporting clinical and administrative staff.

New

TEKsystems

Help Desk Support

Norwell, MA

$28 - $40/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Helping support "One Label" project to launch a universal label and asset tracking Additional tasks ... Level Job Type & Location This is a Contract position based out of Norwell, MA. Pay and Benefits ...

TEKsystems

Help Desk Support

Happy Valley, OR

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... in Tier 1 Service Desk role ● Proficiency in ADs/G-Suite/MS Office/Slack/Zoom/VPN/Asset ... Level Job Type & Location This is a Contract position based out of Portland, OR. Pay and Benefits ...

YRCI

Help Desk Support Rep, 1

New Orleans, LA · On-site

$16.75 - $21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Title Help Desk Support Rep, 1 Location New Orleans, LA US (Primary) Job Type Full-time Position Benefits As an employee of YRCI working full-time, you are eligible for an attractive benefits ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

They are currently seeking a Help Desk Support Technician to provide frontline IT support in a fast ... Responsibilities : • Deliver Tier 1 support for desktops, laptops, and peripherals • ...

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Urgently Hiring Level 1 Help Desk Support information

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How much do urgently hiring level 1 help desk support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for urgently hiring level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Urgently Hiring Level 1 Help Desk Support vs Level 2 Help Desk Support?

AspectUrgently Hiring Level 1 Help Desk SupportLevel 2 Help Desk Support
CertificationsBasic certifications like CompTIA A+ often preferredAdvanced certifications such as Network+ or higher may be required
Work EnvironmentFrontline support, handling initial user issuesMore complex troubleshooting, often after initial support
Job ResponsibilitiesBasic troubleshooting, password resets, account accessAdvanced diagnostics, network issues, software problems
Search & UsageUrgently Hiring Level 1 Help Desk Support vs Level 2 Help Desk Support

Urgently Hiring Level 1 Help Desk Support focuses on initial user support and basic troubleshooting, often requiring foundational certifications. Level 2 Help Desk Support handles more complex issues, requiring additional skills and certifications. The main difference lies in the complexity of problems addressed and the level of technical expertise needed.

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What states have the most Urgently Hiring Level 1 Help Desk Support jobs? States with the most job openings for Urgently Hiring Level 1 Help Desk Support jobs include:
Urgently Hiring Level 1 Help Desk Support jobs near you

Level 1 Help Desk Technician

Onsite Computing

Corona, CA • On-site

$20.75 - $28/hr

Full-time

Re-posted yesterday

Job description

Salary: 20-26

About Us: Onsite Computing is a leading Managed Service Provider (MSP) in Southern California dedicated to delivering top-notch IT solutions and support to our clients. We pride ourselves on our commitment to excellence and our ability to foster a collaborative and innovative work environment.

Job Summary:As a Hybrid Level 1 Help Desk Technician, you will be the first point of contact for our clients, providing technical support and troubleshooting for a variety of IT issues. You will work both remotely and on-site, ensuring that our clients receive timely and effective assistance.

Key Responsibilities:

  • Respond to client inquiries via phone, email, and chat in a professional and timely manner.
  • Diagnose and resolve hardware, software, and network issues for clients.
  • Escalate complex issues to Level 2 or Level 3 support as needed.
  • Document all client interactions and troubleshooting steps in the ticketing system.
  • Assist with the setup and configuration of new hardware and software.
  • Provide basic training and guidance to clients on IT-related topics.
  • Monitor and maintain client systems to ensure optimal performance and security.
  • Collaborate with team members to share knowledge and improve processes.

Qualifications:

  • High school diploma or equivalent; Associates degree in IT or related field preferred.
  • 1-2 years of experience in a help desk or technical support role.
  • Strong knowledge of Windows and Mac operating systems.
  • Familiarity with common software applications and networking concepts.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Strong problem-solving skills and attention to detail.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft, AWS) are a plus.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Flexible work environment with remote work options.
  • Supportive and collaborative team culture.