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Internship Level 1 Help Desk Support Jobs (NOW HIRING)

Apidel Technologies

Level 1 Help Desk Analyst

Conyers, GA

$18 - $24.50/hr

Under direct supervision, assists customers with tier one issues or forwards to second tier support ... have IT Help Desk Call Center exp Provides technical assistance to both internal and external ...

US IT Solutions Inc

Help Desk Support

Denver, CO

$21 - $28.75/hr

Help Desk Support * Location: Denver, CO Short Description: Seeking a Helpdesk Analyst who will be ... current service level commitments Qualifications Requirements: Minimum 1 Year of Help Desk ...

Fennemore Craig

Help Desk Support

Seattle, WA · On-site

$70K - $85K/yr

With more than 20 offices across the nation, we're breaking growth records as one of the fastest ... The above statements describe the general nature and level of work being performed by people ...

New

EspriGas

Help Desk Support

College Station, TX · On-site

$15.75 - $21.50/hr

Adhere to established service level agreements (SLAs) and prioritize support requests based on ... Qualifications * 1-3 years of experience providing technical support to end-users in a help desk or ...

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Help Desk Support Technician

Brea, CA · On-site

$29/hr

Help Desk Support Technician Industry: Heavy Civil Construction Location: Brea, CA (100% On-Site) Schedule: Monday-Friday, 8:00 AM-5:00 PM Pay Rate: $29.00/hour Duration: Contract through the end of ...

Litehouse

Help Desk Support II

Sandpoint, ID · On-site

$19 - $25.50/hr

As a Help Desk Support II, you'll be the go-to resource for resolving complex technical issues that ... Experience working with ticketing systems and meeting service level agreements in a fast-paced help ...

NuAxis Innovations

Help Desk Support Technician

Hadley, MA

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis ... Deliver Tier 1 support for desktops, laptops, and peripherals * Troubleshoot hardware/software ...

NuAxis LLC

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis ... Deliver Tier 1 support for desktops, laptops, and peripherals * Troubleshoot hardware/software ...

Chenega MIOS

Tier 1 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Req ID: 40656 Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills ... next level! We deliver essential technological services to our customers in support of their ...

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Internship Level 1 Help Desk Support information

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How much do internship level 1 help desk support jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for internship level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Level 1 Help Desk Support, and why are they important?

To thrive as an Internship Level 1 Help Desk Support, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a high school diploma or entry-level IT coursework. Familiarity with ticketing systems like ServiceNow or Zendesk, as well as knowledge of remote desktop tools, is typically required. Strong communication, patience, and problem-solving abilities help interns effectively assist users and collaborate with team members. These skills and qualifications are important for delivering efficient technical support and building a foundation for further growth in IT.

What are Internship Level 1 Help Desk Support roles?

Internship Level 1 Help Desk Support roles are entry-level positions designed for individuals, often students or recent graduates, to gain hands-on experience in IT support. These interns assist users with basic technical issues, such as password resets, software installations, or troubleshooting hardware problems. They typically work under the supervision of more experienced IT professionals and use ticketing systems to log and resolve issues. The role helps interns develop problem-solving, communication, and technical skills that are essential for advancing in the IT field.

What is the difference between Internship Level 1 Help Desk Support vs Help Desk Technician?

AspectInternship Level 1 Help Desk SupportHelp Desk Technician
Required CredentialsBasic IT knowledge, possibly some certifications like CompTIA A+Typically requires CompTIA A+ or similar certifications
Work EnvironmentEntry-level, training-focused, often in a corporate or IT support centerOperational support, troubleshooting, customer interaction in various industries
Employer & Industry UsageInternship roles in IT departments, training programsFull-time support roles in IT services, help desks, and technical support

Internship Level 1 Help Desk Support is an entry-level, training-focused position often held by students or newcomers, while Help Desk Technicians are full-time professionals providing ongoing technical support. The internship offers foundational experience, whereas the technician role involves more responsibility and technical troubleshooting skills.

What types of technical issues will I typically handle as an Internship Level 1 Help Desk Support specialist?

As an Internship Level 1 Help Desk Support specialist, you will mainly handle basic technical issues such as password resets, software installation assistance, printer connectivity, and troubleshooting common hardware or network problems. You'll also guide users through simple troubleshooting steps and escalate more complex issues to higher-level support teams. This role provides hands-on experience with ticketing systems and helps you develop strong communication skills as you assist users both remotely and in person. It's a great opportunity to build foundational IT knowledge and gain exposure to real-world problem solving in a professional environment.
What cities are hiring for Internship Level 1 Help Desk Support jobs? Cities with the most Internship Level 1 Help Desk Support job openings:
What are the most commonly searched types of Level 1 Help Desk Support jobs? The most popular types of Level 1 Help Desk Support jobs are:
What states have the most Internship Level 1 Help Desk Support jobs? States with the most job openings for Internship Level 1 Help Desk Support jobs include:
Internship Level 1 Help Desk Support jobs near you

Help Desk - Contracted Technology Support Level 1

Monroe Public Schools

Monroe, MI

$16 - $18/hr

Other

Re-posted 23 days ago

Job description

Job Posting: Level 1 Help Desk Technology

Job Goal: The Level 1 Help Desk position provides essential, first-line technical support to students and staff across Monroe Public Schools. Based at the Administration Building, this role supports the daily operation and maintenance of district technology systems.

Terms of Employment:

  • 3rd Party Contract
  • 40 hours per week
  • 12-month position

Compensation:

  • $16.00 to $18.00 per hour (based on experience and skill level)

Reports To: Director of District Technology

Qualifications:

  • High school diploma or equivalent.
  • At least one (1) year of experience in IT support, including the installation, configuration, maintenance, and troubleshooting of operating systems, hardware, and peripheral devices.
  • Strong attention to detail and ability to follow technical instructions.
  • Effective time management and organizational skills.
  • Excellent communication and interpersonal skills, with the ability to interact professionally in person, by phone, and in writing.
  • Ability to work independently and collaboratively.
  • Willingness to learn, take direction, and adapt to evolving technology needs.
  • Valid driver's license with a clean driving record (required for travel between locations).
  • Successful completion of a criminal background check.

Responsibilities:

  • Provide front-line technical support for staff and students across the district.
  • Troubleshoot and resolve hardware, software, and connectivity issues.
  • Install and configure systems, applications, and devices.
  • Respond to and document help desk tickets in a timely and accurate manner using district ticketing systems.
  • Perform preventative maintenance and routine system updates.
  • Maintain and secure assigned areas, including locking/unlocking doors and setting alarms.
  • Travel to district locations as needed to provide on-site support.
  • Lift and move equipment weighing up to 65 lbs.
  • Wear district-approved uniform during all shifts (shirts provided; employee supplies khaki or black pants and slip-resistant shoes).
  • Work overtime as needed.
  • Perform other duties as assigned by the supervisor.

APPLICATION PROCEDURE

  • Applications are accepted until a position is filled.
  • Only applicants who supply the requested documents outlined below and fully complete the application will be considered.
  • Faxed, mailed, and emailed applications will not be accepted.

External Applicants: Must complete an online application at www.monroe.k12.mi.us. Click on "Employment Opportunities" and "Applitrack" and follow the instructions to apply for this position. Supporting documents (resume, transcripts, and applicable certifications/license) are required and must be uploaded with the application.
Internal Applicants: Must complete an online application at www.monroe.k12.mi.us. Click on "Employment Opportunities" and "Applitrack" and follow the instructions to apply for this position. Supporting documents are required and must be uploaded with the application. 

Notice of Nondiscrimination
It is the policy of Monroe Public Schools not to discriminate based on religion, race, color, national origin, disability, age, sex, sexual orientation, gender identity or expression, height, weight, familial status, or marital status in its programs, activities, or employment. For information contact the office of the Superintendent of Schools, 1275 N. Macomb St., Monroe, MI 48162, 734-265-3070. The Monroe Public School District is an equal opportunity employer and complies with the Michigan Civil Rights Act and Title IX Guidelines.



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