ZipRecruiter

Log In

1

Internship Level 1 Help Desk Support Jobs (NOW HIRING)

NuAxis Innovations

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

We are currently seeking a Help Desk Support Technician for a Full-Time position. Overview NuAxis ... Key Responsibilities Deliver Tier 1 support for desktops, laptops, and peripherals Troubleshoot ...

Westfield Bank

Help Desk Technician I (FT)

Westfield, MA · On-site

$21 - $28.25/hr

N/A POSITION SUMMARY The Level 1 Help Desk Technician serves as the first point of contact for employees seeking technical assistance and support. This position is responsible for providing ...

K2 Staffing

Help Desk Support Technician (Level II)

Dallas, TX · On-site

$19.75 - $26.75/hr

K2 Staffing is a growing Managed IT Services provider in Dallas, TX, seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands ...

K2 Staffing

Help Desk Support Technician (Level II)

Dallas, TX · On-site

$19.75 - $26.75/hr

Summary A growing Managed IT Services provider in Dallas, TX is seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands-on ...

YRCI

Help Desk Support Rep, 1

New Orleans, LA · On-site

$16.75 - $21.50/hr

Job Title Help Desk Support Rep, 1 Location New Orleans, LA US (Primary) Job Type Full-time Position Benefits As an employee of YRCI working full-time, you are eligible for an attractive benefits ...

Forrest Johnson

Help Desk Support Technician

Atlanta, GA · On-site

$19 - $25.75/hr

Troubleshoot and resolve Tier 1 and Tier 2 technical issues in a timely manner * Support and ... level of commitment to their job responsibilities and the ministry as a whole. Additional ...

Fintech

Help Desk Support

Beverly, MA · On-site

$45K/yr

Join Fintech in Beverly, MA as a Technical Support Specialist and play a key role in delivering ... For over 35 years, Fintech LLC has redefined how over 1.1 million B2B relationships buy and sell ...

Collabera

Help Desk Support

Ann Arbor, MI · On-site

$17 - $22/hr

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the ... Duration: 4 Months Provide exemplary client support and technical issue resolution via phone and ...

TEKsystems

Tier 1 Help Desk

Columbus, OH

$23 - $25/hr

... help with the holiday uptick. These consultants will provide Tier 1 technical support for their ... support team. Experience Level Entry Level Job Type & Location This is a Contract position based ...

ID Logistics

Help Desk Support Technician

Scranton, PA · On-site

$58K - $62K/yr

Provides 1st line technical support; answering support queries via phone and Help Desk ticket system. * Maintains a high degree of customer service for all support queries and adhere to all service ...

Iron Bow Technologies

Tier 1 Help Desk Technician

Herndon, VA · On-site

$20.50 - $27.75/hr

... IT Help Desk Support Technician Tier 1 role entails responding to users in a professional and ... level agreement goals. * It will be helpful if you have prior experience supporting customer ...

previous pagenext page

Showing results 21-40

All Jobsinternship JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsInternship Level 1 Help Desk Support Jobs

Internship Level 1 Help Desk Support information

See salary details

$10

$20

$33

How much do internship level 1 help desk support jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for internship level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is an Internship Level 1 Help Desk Support?

Internship Level 1 Help Desk Support roles are entry-level positions designed for individuals, often students or recent graduates, to gain hands-on experience in IT support. These interns assist users with basic technical issues, such as password resets, software installations, or troubleshooting hardware problems. They typically work under the supervision of more experienced IT professionals and use ticketing systems to log and resolve issues. The role helps interns develop problem-solving, communication, and technical skills that are essential for advancing in the IT field.

What types of technical issues will I typically handle as an Internship Level 1 Help Desk Support?

As an Internship Level 1 Help Desk Support specialist, you will mainly handle basic technical issues such as password resets, software installation assistance, printer connectivity, and troubleshooting common hardware or network problems. You'll also guide users through simple troubleshooting steps and escalate more complex issues to higher-level support teams. This role provides hands-on experience with ticketing systems and helps you develop strong communication skills as you assist users both remotely and in person. It's a great opportunity to build foundational IT knowledge and gain exposure to real-world problem solving in a professional environment.

What are the key skills and qualifications needed to thrive as an Internship Level 1 Help Desk Support, and why are they important?

To thrive as an Internship Level 1 Help Desk Support, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a high school diploma or entry-level IT coursework. Familiarity with ticketing systems like ServiceNow or Zendesk, as well as knowledge of remote desktop tools, is typically required. Strong communication, patience, and problem-solving abilities help interns effectively assist users and collaborate with team members. These skills and qualifications are important for delivering efficient technical support and building a foundation for further growth in IT.

What is the difference between Internship Level 1 Help Desk Support vs Help Desk Technician?

AspectInternship Level 1 Help Desk SupportHelp Desk Technician
Required CredentialsBasic IT knowledge, possibly some certifications like CompTIA A+Typically requires CompTIA A+ or similar certifications
Work EnvironmentEntry-level, training-focused, often in a corporate or IT support centerOperational support, troubleshooting, customer interaction in various industries
Employer & Industry UsageInternship roles in IT departments, training programsFull-time support roles in IT services, help desks, and technical support

Internship Level 1 Help Desk Support is an entry-level, training-focused position often held by students or newcomers, while Help Desk Technicians are full-time professionals providing ongoing technical support. The internship offers foundational experience, whereas the technician role involves more responsibility and technical troubleshooting skills.

What cities are hiring for Internship Level 1 Help Desk Support jobs?

Cities with the most Internship Level 1 Help Desk Support job openings:

What are the most commonly searched types of Level 1 Help Desk Support jobs?

The most popular types of Level 1 Help Desk Support jobs are:

What states have the most Internship Level 1 Help Desk Support jobs?

States with the most job openings for Internship Level 1 Help Desk Support jobs include:

Internship Level 1 Help Desk Support jobs near you

Help Desk Support Technician

NuAxis Innovations

Shepherdstown, WV • On-site

$16 - $21.50/hr

Full-time

Re-posted 13 days ago

Job description

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Technology is our Passion. People are our Purpose. 

We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. 

We believe happy employees do amazing work, so join our team NOW. We are currently seeking a Help Desk Support Technician for a Full-Time  position.

Overview

NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations.

Key Responsibilities

  • Deliver Tier 1 support for desktops, laptops, and peripherals

  • Troubleshoot hardware/software issues and coordinate repairs

  • Support network connectivity, VPN, and remote access tools

  • Perform system imaging and OS deployment (Windows 10/11)

  • Manage incidents through ticketing systems

  • Support antivirus/security protocols and endpoint protection

  • Provide user training and guidance

Required Qualifications

  • 1-3 years of technical support experience

  • CompTIA A+ or equivalent

  • Knowledge of networking fundamentals (TCP/IP, DNS, DHCP)

Preferred

  • Experience supporting government clients

  • Knowledge of endpoint security tools

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile: 

We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the tools and products and not the people using them.  Learn More.

NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

Employment Type: Full time

Apply