L1 Help Desk Support
$27.53/hr
Description Our team is seeking a qualified help desk Support technicians to support one of the ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Sierra ...
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$27.53/hr
Description Our team is seeking a qualified help desk Support technicians to support one of the ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Sierra ...
Quick apply
$27.53/hr
Description Our team is seeking a qualified help desk Support technicians to support one of the ... Experience Level Entry Level Job Type & Location This is a Contract position based out of Sierra ...
$16 - $18/hr
Diagnose and resolve Level 1/1.5 IT support issues, ensuring a quick resolution or appropriate escalation. 4. Escalation: Accurately document issues and escalate more complex problems to Level 2 or ...
$16 - $18/hr
Diagnose and resolve Level 1/1.5 IT support issues, ensuring a quick resolution or appropriate escalation. 4. Escalation: Accurately document issues and escalate more complex problems to Level 2 or ...
Marshfield, WI · On-site
$18.50 - $25/hr
... experience and working for one of the largest IT departments in the area. Starting at an ... unresolved issues to next-level support. Technicians will identify and suggest possible ...
Marshfield, WI · On-site
$18.50 - $25/hr
... experience and working for one of the largest IT departments in the area. Starting at an ... unresolved issues to next-level support. Technicians will identify and suggest possible ...
Waltham, MA · On-site
Experience providing Level 1 and 2 It Help Desk or Desktop Support * Strong knowledge of Microsoft ... 365 administration * Experience with Microsoft Entra ID and Intune * Strong troubleshooting skills ...
Waltham, MA · On-site
Experience providing Level 1 and 2 It Help Desk or Desktop Support * Strong knowledge of Microsoft ... 365 administration * Experience with Microsoft Entra ID and Intune * Strong troubleshooting skills ...
$19 - $21/hr
... level-2). * Follow-up with customers, vendors, or SSA components, as required, to resolve problems ... Minimum of one year experience serving in a help desk role and experience with Windows Operating ...
$19 - $21/hr
... level-2). * Follow-up with customers, vendors, or SSA components, as required, to resolve problems ... Minimum of one year experience serving in a help desk role and experience with Windows Operating ...
$23.50 - $32.25/hr
Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... next level! We deliver essential technological services to our customers in support of their ...
$23.50 - $32.25/hr
Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... next level! We deliver essential technological services to our customers in support of their ...
Baltimore, MD · On-site
$19 - $21/hr
... level-2). * Follow-up with customers, vendors, or SSA components, as required, to resolve problems ... Minimum of one year experience serving in a help desk role and experience with Windows Operating ...
Baltimore, MD · On-site
$19 - $21/hr
... level-2). * Follow-up with customers, vendors, or SSA components, as required, to resolve problems ... Minimum of one year experience serving in a help desk role and experience with Windows Operating ...
Morfologica, Inc. is seeking several Help Desk/Support Specialist who are willing to support established software development teams at various Federal Facilities throughout Northern Virginia.
Morfologica, Inc. is seeking several Help Desk/Support Specialist who are willing to support established software development teams at various Federal Facilities throughout Northern Virginia.
Golden, CO · On-site
$25 - $31/hr
Our direct client has an opening for a Help Desk Support 62595 This position is up to 5 months with ... May require an associate degree in a related area and at least 1 year or equivalent experience in ...
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Golden, CO · On-site
$25 - $31/hr
Our direct client has an opening for a Help Desk Support 62595 This position is up to 5 months with ... May require an associate degree in a related area and at least 1 year or equivalent experience in ...
$20.50 - $27.75/hr
Position: Help Desk Support I Client: OIT Location: Denver, Colorado 8020 REQ ID: RQS2017-7111 ... May require an associate's degree in a related area and at least 1 year or equivalent experience in ...
$20.50 - $27.75/hr
Position: Help Desk Support I Client: OIT Location: Denver, Colorado 8020 REQ ID: RQS2017-7111 ... May require an associate's degree in a related area and at least 1 year or equivalent experience in ...
Shepherdstown, WV · On-site
$16 - $21.50/hr
They are seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ... Responsibilities : • Deliver Tier 1 support for desktops, laptops, and peripherals • ...
Shepherdstown, WV · On-site
$16 - $21.50/hr
They are seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced ... Responsibilities : • Deliver Tier 1 support for desktops, laptops, and peripherals • ...
Ventura, CA · On-site
$65K - $80K/yr
The Help Desk Support 3 specialist provides essential Tier 1 technical assistance to NAVFAC Cloud ... Escalate unresolved Tier 1 issues to higher-level support teams (Tier 2 or Tier 3) when initial ...
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Ventura, CA · On-site
$65K - $80K/yr
The Help Desk Support 3 specialist provides essential Tier 1 technical assistance to NAVFAC Cloud ... Escalate unresolved Tier 1 issues to higher-level support teams (Tier 2 or Tier 3) when initial ...
Atlanta, GA · On-site
$19 - $25.75/hr
Troubleshoot and resolve Tier 1 and Tier 2 technical issues in a timely manner * Support and ... level of commitment to their job responsibilities and the ministry as a whole. Additional ...
Atlanta, GA · On-site
$19 - $25.75/hr
Troubleshoot and resolve Tier 1 and Tier 2 technical issues in a timely manner * Support and ... level of commitment to their job responsibilities and the ministry as a whole. Additional ...
Racine, WI · On-site
$23 - $25/hr
Job Title: IT Help Desk Support & Printer Technician (Print Support Specialist I) Work Site Address ... Monday to Friday | 8:00 AM - 5:00 PM | 1-hour lunch Hours/Week: 40 Travel Required: Yes (up to 30 ...
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Racine, WI · On-site
$23 - $25/hr
Job Title: IT Help Desk Support & Printer Technician (Print Support Specialist I) Work Site Address ... Monday to Friday | 8:00 AM - 5:00 PM | 1-hour lunch Hours/Week: 40 Travel Required: Yes (up to 30 ...
$43K - $53K/yr
IT Help Desk Support Location: Hinton, VA 22831 We are seeking a dedicated and knowledgeable IT Hel ... Escalate complex issues to higher-level IT staff when necessary. * Ensure security through access ...
$43K - $53K/yr
IT Help Desk Support Location: Hinton, VA 22831 We are seeking a dedicated and knowledgeable IT Hel ... Escalate complex issues to higher-level IT staff when necessary. * Ensure security through access ...
Washington, DC · On-site
$24 - $25/hr
Tier 1 Help Desk Technician Location: Washington DC Assignment Type: Contract to Hire Compensation ... Provides support to staff on all supported applications. * Troubleshoots computer problems ...
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Washington, DC · On-site
$24 - $25/hr
Tier 1 Help Desk Technician Location: Washington DC Assignment Type: Contract to Hire Compensation ... Provides support to staff on all supported applications. * Troubleshoots computer problems ...
Beverly, MA · On-site
$45K/yr
Join Fintech in Beverly, MA as a Technical Support Specialist and play a key role in delivering ... For over 35 years, Fintech LLC has redefined how over 1.1 million B2B relationships buy and sell ...
Beverly, MA · On-site
$45K/yr
Join Fintech in Beverly, MA as a Technical Support Specialist and play a key role in delivering ... For over 35 years, Fintech LLC has redefined how over 1.1 million B2B relationships buy and sell ...
Louisville, KY · On-site
$19.75 - $27/hr
Help Desk Support/Payroll Support Location: Louisville, KY Duration: 12 months * Provides ... service level agreement expectations and/or provide acceptable workarounds * Utilizes system ...
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Louisville, KY · On-site
$19.75 - $27/hr
Help Desk Support/Payroll Support Location: Louisville, KY Duration: 12 months * Provides ... service level agreement expectations and/or provide acceptable workarounds * Utilizes system ...
The Help Desk Support Specialist responsibilities will include: * Providing user management support ... Junior Level: 1-2 Years * Intermediate: 3-5 Years * Senior Level: 5+ Years High School Diploma, or ...
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The Help Desk Support Specialist responsibilities will include: * Providing user management support ... Junior Level: 1-2 Years * Intermediate: 3-5 Years * Senior Level: 5+ Years High School Diploma, or ...
Jackson, MS · On-site
$17.50 - $23.50/hr
Help Desk Support Technician -SME Location: Jackson, MS (Onsite) Local needed Duration: 12 months Visa: Open Position type: C2C The project goal is to increase the availability of quality data to ...
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Jackson, MS · On-site
$17.50 - $23.50/hr
Help Desk Support Technician -SME Location: Jackson, MS (Onsite) Local needed Duration: 12 months Visa: Open Position type: C2C The project goal is to increase the availability of quality data to ...
$10.34 - $12.41
4% of jobs
$12.41 - $14.49
4% of jobs
$14.49 - $16.56
9% of jobs
$17.47 is the 25th percentile. Wages below this are outliers.
$16.56 - $18.64
17% of jobs
The median wage is $20.12 / hr.
$18.64 - $20.72
22% of jobs
$22.68 is the 75th percentile. Wages above this are outliers.
$20.72 - $22.79
20% of jobs
$22.79 - $24.87
15% of jobs
$24.87 - $26.94
3% of jobs
$26.94 - $29.02
6% of jobs
$29.02 - $31.10
0% of jobs
$31.10 - $33.17
0% of jobs
$10
$20
$33
| Aspect | Internship Level 1 Help Desk Support | Help Desk Technician |
|---|---|---|
| Required Credentials | Basic IT knowledge, possibly some certifications like CompTIA A+ | Typically requires CompTIA A+ or similar certifications |
| Work Environment | Entry-level, training-focused, often in a corporate or IT support center | Operational support, troubleshooting, customer interaction in various industries |
| Employer & Industry Usage | Internship roles in IT departments, training programs | Full-time support roles in IT services, help desks, and technical support |
Internship Level 1 Help Desk Support is an entry-level, training-focused position often held by students or newcomers, while Help Desk Technicians are full-time professionals providing ongoing technical support. The internship offers foundational experience, whereas the technician role involves more responsibility and technical troubleshooting skills.
Cities with the most Internship Level 1 Help Desk Support job openings:
The most popular types of Level 1 Help Desk Support jobs are:
States with the most job openings for Internship Level 1 Help Desk Support jobs include:
$27.53/hr
Contractor
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 24 days ago
SECRET SECURITY CLEARANCE PREFERRED. WE CAN SPONSOR A SECRET CLEARANCE IF YOU DO NOT ALREADY HOLD ONE.
Description
Our team is seeking a qualified help desk Support technicians to support one of the largest, most collaborative enterprise service desks in the defense space.
Under the Army Enterprise Service Desk, the System Support function handles incidents and requests from mission partners anywhere on the globe. You will:
- Resolve technical problems (Tier 1) and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems.
- Answers basic questions about installation, operation, configuration, customization, and usage of assigned products.
- Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures.
- Escalates complex problems to higher tiers as required.
- Documents all customer interactions within a ticketing system.
Skills
Help desk support, Troubleshooting, Customer service
Top Skills Details
Help desk support,Troubleshooting,Customer service
Additional Skills & Qualifications
This candidate is required to obtain a Security Clearance and/or have an active Secret Security Clearance.
- Past DOD experience will be a plus.
- Communication, ability to work well with a team will be very important for this position.
- Intellectual curiosity, agents who come in wanting to learn will prosper
- Transitioning veterans and Military spouses have had tremendous success in the organization.
Experience Level
Entry Level
Job Type & LocationThis is a Contract position based out of Sierra Vista, AZ.
Pay and BenefitsThe pay range for this position is $27.53 - $27.53/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace TypeThis is a fully onsite position in Sierra Vista,AZ.
Application DeadlineThis position is anticipated to close on Aug 5, 2026.
About TEKsystemsWe're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global ServicesWe’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
It services
1,001 - 5,000 Employees
Hanover, MD, US