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Overnight Level 1 Help Desk Support Jobs (NOW HIRING)

MM Media Inc.

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Help Desk Support

Woodstock, GA · Remote

$17 - $22/hr

Help Desk Support Tech - Level 1 Classification: Non-Exempt Status: Full-Time Location: Remote Compensation: Hourly Rate Pay Range $17.00 to $22.00 per hour, plus benefits. This position is also ...

TEKsystems

Help Desk Support

Olathe, KS

$17.32 - $18.95/hr

Provide first-level support via phone and email, serving as the primary point of contact for ... Up to 1 year of Help Desk or IT support experience (can include internships or academic experience)

TechFlow, Inc.

Help Desk Support

Montgomery, AL

Supports Help Desk Level II escalations to Level III. * Serves as the focal point to coordinate with the Defense Automatic Addressing System (DAAS) and/or approved platform specified by the ...

K Group Companies

Help Desk Level 1

Grand Rapids, MI · On-site

$19.25 - $26/hr

Help Desk Agent The Help Desk role at K Group is a pivotal position responsible for efficiently ... Manage support tickets based on skills and workload while accounting for specific customer ...

Infojini Inc

Help Desk Support

Dallas, TX

$19.75 - $26.75/hr

... Support. Answer Service Desk/Help Desk calls Working service tickets Other Technical duties as assigned Qualifications Skills/Experience: Demonstrated Problem-Solving and solution development skills ...

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How much do overnight level 1 help desk support jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for overnight level 1 help desk support in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.
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Overnight Level 1 Help Desk Support jobs near you
Level 1 Help Desk Analyst (776101)

Level 1 Help Desk Analyst (776101)

R2 Technologies Corporation

Conyers, GA • On-site

$18 - $24.50/hr

Full-time

Posted 14 days ago

Job description

Overview:
GA DDS Level 1 Help Desk Analyst (776101)
LOCAL CANDIDATES Conyers, GA 30013
LOCAL CANDIDATES
*This position is located at DDS Headquarters in Conyers, Georgia*
*Bilingual, Spanish highly preferred*
**Do NOT submit candidate previously submitted to #762935 & #765352 & #774574**
*MUST have IT Help Desk Call Center exp*
Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.
Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.
External customer support ranges from general website support, assistance with password resets, online account management and the provisioning of mobile driver's licenses. The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket.
Job Responsibilities
• Oversee the daily performance of computer systems and applications.
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.
• Confer with users or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Qualifications:
• 2+ years' experience handling customers, questions, complaints, and/or providing information in an IT call center environment.
• 2+ years' experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10.
• Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
• Knowledge of Apple iOS
This position is located at DDS Headquarters in Conyers, Georgia.
Skills:
IT Help Desk Call Center exp,MS Office,,Win 7

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