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Overnight Level 1 Help Desk Support Jobs (NOW HIRING)

STI

Help Desk Support I

Golden, CO · On-site

$20.75 - $28/hr

Help Desk Support I Location: Golden, CO Duration: 5 Month+ Assignment Provides support to end ... May require an associate degree in a related area and at least 1 year or equivalent experience in ...

Ubertal Inc

Help Desk Analyst

San Antonio, TX · On-site

$18.50 - $25.25/hr

Role Overview Provide first-level technical support to users, resolving hardware, software, and ... help desk or technical support experience * Strong knowledge of Windows operating systems

Kane is Able

Help Desk Support Technician

Scranton, PA

$58K - $62K/yr

Provides 1st line technical support; answering support queries via phone and Help Desk ticket system. * Maintains a high degree of customer service for all support queries and adhere to all service ...

Encode, Inc.

VA · On-site

The Help Desk Support Services Specialist will create and document tickets, troubleshooting, and escalation. This includes initial support and analysis for correct classification, ticket ownership ...

Trigyn Technologies

Help Desk Analyst Level 1

Baltimore, MD · On-site

$20.25 - $27.75/hr

In Europe our operations are supported from Solothurn, Switzerland. Our Global Development Center ... Trigyn's Direct Government Client has an immediate need for Help Desk Analyst who can work onsite ...

Kith

Help Desk Support Specialist

New York, NY

$65K - $70K/yr

This is a tier-1/2 support role focused on end-user hardware, software, and device support ... level issues to the systems administration team. * Provide in-person and remote troubleshooting ...

SteerBridge

Tier 1 Help Desk Technician

El Paso, TX · On-site

$18 - $24.50/hr

They are seeking a Tier 1 Help Desk Technician to assist in operating an environment where all incidents, problems, requests, and service requests for end-users are received, monitored, tracked, and ...

Genesis10

Help Desk Support Specialist

Dallas, TX · On-site

... the next level of support Perform administration of Windows Server, Desktop Operating Systems ... High school diploma 1-2 years of experience in a similar role Prior experience supporting a ...

Arby's

Help Desk Tech

Omaha, NE

$52K/yr

The Help Desk Support Technician will be responsible for first-level support services and ... Ability to work one week and weekend per month taking after-hours support calls. EDUCATION and/or ...

MV Transportation

IT Help Desk Support

Kent, WA · On-site

$37.80 - $40.95/hr

... Level Agreements (SLA). This includes, but not limited to, desktop and server repair, network ... Support of analog, Digital, or VOIP telephone System, T-1, fax and DSL lines. * Responsible for ...

System One

Help Desk Agent

Lynchburg, VA · On-site

$16.50 - $21.25/hr

System One is seeking a Helpdesk Agent for a long-term contract opportunity offering a hybrid work ... As Helpdesk Agent, you will be responsible for providing support to end users on a variety of ...

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Overnight Level 1 Help Desk Support information

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How much do overnight level 1 help desk support jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for overnight level 1 help desk support in the United States is $24.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $26.92 per hour, depending on experience, location, and employer.
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Overnight Level 1 Help Desk Support jobs near you

Help Desk Support I

STI

Golden, CO • On-site

$20.75 - $28/hr

Temporary

Re-posted 22 days ago

Job description

Job Title: Help Desk Support I
Location: Golden, CO
Duration: 5 Month+ Assignment
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
May require an associate degree in a related area and at least 1 year or equivalent experience in the field or in a related area. Has knowledge of commonly used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Primary job functions do not typically require exercising independent judgment.
Answer call center phones in a friendly, helpful and professional manner.
Open a ticket for support and provide that support once trained. Create new network user accounts per procedure, Disable network accounts per procedure.
Update Microsoft exchange information per procedure based on information supplied.
Work tickets assigned in the queue and assist with assigning tickets to others in the team.
Must be very customer service oriented, enjoy working with users to solve their issues over the phone primarily and in person when assigned.
Adept at asking questions to better support the user with process and procedures.
Must be a team player.
Temporary position only.
Must live local. Must be able to work from home on Fridays.
Must be able to interview in person.
Must be able to take CJIS certification training/exam

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