ZipRecruiter

Log In

2

Part Time Level 1 Help Desk Support Jobs (NOW HIRING)

Superdogs Daycare

Help Desk Hero

Merrimack, NH · On-site

$17 - $19/hr

Support daily administrative tasks, including filing, data entry, and inventory tracking for retail ... part-time shifts, with immediate openings available. The pay range for this role is $16.00$19.00 ...

AUDI JLR LOTUS BMW MOTO

IT Help Desk 1 Intern

Wilmington, NC · On-site

$12.75 - $17.25/hr

You will work directly with the IT Manager and gain practical experience supporting day to day ... One-on-one mentorship from an IT Manager * Insight into multiple IT career paths (help desk ...

kgs

Part-Time Help Desk Technician

Arlington, VA · On-site

$23 - $31/hr

Koniag Data Solutions, LLC a Koniag Government Services company , is seeking a Part- Time Help Desk ... Knowledge of automated system customer support methods and techniques to include troubleshooting ...

Koniag, Inc.

Part-Time Help Desk Technician

Arlington, VA · On-site

$28 - $32/hr

Koniag Data Solutions, LLC a Koniag Government Services company , is seeking a Part- Time Help Desk ... Knowledge of automated system customer support methods and techniques to include troubleshooting ...

ERMI INC

Warehouse Technician Part-time level 1

Atlanta, GA · On-site

$16.25 - $20.25/hr

The noise level in the warehouse varies but may be moderate to high at times. Benefits: * Excellent Benefits Package: * Health, Life and Prescription Insurance * Dental Coverage * 401K PLEASE NOTE:

next page

Showing results 1-20

All JobsPart Time JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsPart Time Level 1 Help Desk Support Jobs

Part Time Level 1 Help Desk Support information

See salary details

$10

$20

$33

How much do part time level 1 help desk support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for part time level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is a part time level 1 help desk support?

A Part Time Level 1 Help Desk Support is an entry-level IT professional who assists users with basic technical issues on a part-time schedule. Their responsibilities typically include answering support tickets, troubleshooting common hardware and software problems, resetting passwords, and escalating complex issues to higher-level technicians. This role requires strong communication skills, basic computer knowledge, and the ability to provide clear instructions to users. It's an ideal position for those starting their career in IT or seeking a flexible work schedule.

What are the key skills and qualifications needed to thrive as a part time level 1 help desk support?

To thrive as a Part Time Level 1 Help Desk Support, you need basic IT knowledge, troubleshooting skills, and familiarity with operating systems, often supported by a high school diploma or relevant coursework. Proficiency in help desk ticketing systems, remote desktop tools, and common software applications is typically required. Strong communication, patience, and problem-solving abilities help you deliver effective customer support and resolve issues efficiently. These skills ensure timely solutions, positive user experiences, and smooth IT operations for the organization.

What are some common challenges faced by part time level 1 help desk support staff, and how can they be managed?

Part Time Level 1 Help Desk Support staff often face challenges such as handling a high volume of basic technical inquiries, managing time efficiently during busy periods, and quickly adapting to different types of users and their technical skill levels. To manage these challenges, it’s important to develop strong communication skills, stay organized with ticketing systems, and seek guidance from more experienced team members when needed. Regular training and familiarizing yourself with common troubleshooting procedures can also help improve confidence and efficiency in resolving issues.

What is the difference between Part Time Level 1 Help Desk Support vs Part Time IT Support Specialist?

AspectPart Time Level 1 Help Desk SupportPart Time IT Support Specialist
CertificationsCompTIA A+, basic certificationsCompTIA A+, Network+, more advanced certifications
Work EnvironmentHelp desk, call center, on-site supportTechnical support, troubleshooting, on-site or remote
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportNetwork issues, hardware/software troubleshooting, system maintenance
Industry UsageCommon entry-level role in IT departmentsBroader technical support roles, often more advanced

Part Time Level 1 Help Desk Support typically involves basic troubleshooting and user support with entry-level certifications, while Part Time IT Support Specialist may handle more complex technical issues and require additional certifications. Both roles are essential in IT support but differ in scope and complexity.

What cities are hiring for Part Time Level 1 Help Desk Support jobs?

Cities with the most Part Time Level 1 Help Desk Support job openings:

What are the most commonly searched types of Level 1 Help Desk Support jobs?

The most popular types of Level 1 Help Desk Support jobs are:

What states have the most Part Time Level 1 Help Desk Support jobs?

States with the most job openings for Part Time Level 1 Help Desk Support jobs include:

What are popular job titles related to Part Time Level 1 Help Desk Support jobs?

For Part Time Level 1 Help Desk Support jobs, the most frequently searched job titles are:

Part Time Level 1 Help Desk Support jobs near you

Level I Help Desk Technician

Colorado Springs, CO • On-site

TeamLogic IT
IT Services • 1 - 10 employees
Learn more about TeamLogic ITexternal

$20 - $25/hr

Part-time

Medical, Dental, Vision, PTO

Re-posted 15 days ago

TeamLogic IT rating

9.3

Company rating: 9.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

7th of 226 rated it services

Job description

Benefits:
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

About TeamLogic IT
TeamLogic IT is a leading provider of comprehensive managed IT services, offering tailored solutions to businesses of all sizes. With a team of skilled professionals and a customer-centric approach, TeamLogic IT helps organizations leverage technology to drive their success and achieve their business goals.
Step into a role where technology and collaboration unite and become the essential bridge that connects our clients with the innovative solutions they seek. As a Level 1 Help Desk Technician, your impact goes beyond mere support; you'll be a catalyst, a thinker, and an integral part of a team that thrives on empowering others.
The Level 1 Help Desk Technician's journey with us is multifaceted:
  • Enable Success: Maintain the smooth operation and functionality of our systems, paving the way for end users to excel in their business tasks without technological barriers.
  • Respond with Agility: Your prompt response to support requests isn't just a task; it's a commitment to serve as the primary contact for all IT support-related issues, ensuring each client's satisfaction.
  • Go Beyond the Routine: Alongside these duties, you'll have opportunities to innovate, solve complex problems, and explore new horizons in technical excellence.

Join us, and wear the badge of a problem solver, a relationship builder, and a key player in a team that believes in leveraging technology not just to meet needs but to inspire and drive success.
Responsibilities:
• User Support: Respond to incoming service requests via telephone, web portal, and email, ensuring courteous, timely, and effective resolution of end-user issues.
• Onboarding Support: Provision and set up systems for new hires, ensuring seamless integration into the team.
• Asset Management: Identify for procurement, assign, prep and ship assets according to defined processes to consistently meet or exceed defined SLAs.
• Remote & On-Site Troubleshooting: Utilize remote tools and diagnostic utilities to resolve support requests; coordinate and perform hands-on fixes at the desktop level when remote tools are not suitable, including hardware repairs and peripheral deliveries.
• Preventative Maintenance: Regularly inspect and clean workstations, printers, and peripherals to prevent potential issues.
• Interdepartmental Collaboration: Establish and maintain positive relationships with all departments and colleagues, promoting a cooperative working environment.
• Customer Site Visits: Must possess a valid Driver's License and the ability to drive to customer locations when required.
Requirements:
Technical Skills:
  • Office 365 administration experience preferred.
  • Active Directory knowledge is preferred.
  • Familiarity with networking devices and appliances.
  • NinjaOne RMM and Autotask PSA Experience preferred.

Professional Skills:
  • Exceptional written and oral communication.
  • Excellent customer service orientation.
  • Strong problem-solving abilities.
  • Exceptional interpersonal skills, focusing on rapport building, listening, and questioning.
  • Ability to work under moderate supervision.

Certifications: CompTIA A+ and/or CompTIA Network+ preferred.
Other: Valid Driver's License is required for travel to customer locations.
Join us and become the driving force that keeps our technology accessible, effective, and user-friendly, while contributing to a culture of innovation, collaboration, and excellence.
TeamLogic IT of Colorado Springs is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Compensation: $20.00 - $25.00 per hour
Our growth isn't measured in numbers, it's an investment in aligning with the best talent
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you'll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That's a good thing since technology is always advancing, creating an environment that's fast-paced and dynamic. When you work for a local office, you're part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We're Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

What TeamLogic IT employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply