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Part Time Level 1 Help Desk Support Jobs (NOW HIRING)

Blessing Hospital

SUPPORT CENTER ANALYST I

Quincy, IL

$20.06 - $30.09/hr

... Help Desk Technician is required to have a level of technical expertise that will enable them to ... The IT Customer Support Center will be staffed 24/ Schedule flexibility is necessary - including ...

Blessing Hospital

SUPPORT CENTER ANALYST I

Quincy, IL · On-site

$20.06 - $30.09/hr

... Help Desk Technician is required to have a level of technical expertise that will enable them to ... The IT Customer Support Center will be staffed 24/ Schedule flexibility is necessary - including ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

... help protect the company's character and business. IT Help Desk Part-Time Technician ... Direct unsolved issues to the next level of support personnel * Provide detailed information on IT ...

Technologix

IT Help Desk - Part-Time

Ruston, LA · On-site

... help protect the company's character and business. IT Help Desk - Part-Time Technician ... Direct unsolved issues to the next level of support personnel * Provide detailed information on IT ...

MetroSys

Help Desk Technician

Denver, CO · On-site

$20 - $35/hr

Provide Tier 1 and Tier 2 end-user support for approximately 55 users in a hybrid environment ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

MetroSys

Help Desk Technician

Denver, CO · On-site

$20.50 - $27.75/hr

Provide Tier 1 and Tier 2 end-user support for approximately 55 users in a hybrid environment ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

New York Cloud Apps

Help Desk Engineer

New York, NY · On-site

The Help Desk Engineer (HDE) is an experience IT support technician working in a service ... level executives in small to large size businesses. Provide first line end-user technical support ...

MetroSys

Help Desk Technician

Denver, CO · On-site

$20 - $35/hr

Provide Tier 1 and Tier 2 end-user support for approximately 55 users in a hybrid environment ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

MetroSys

Help Desk Technician

Denver, CO · On-site

$20 - $35/hr

Provide Tier 1 and Tier 2 end-user support for approximately 55 users in a hybrid environment ... Ability to work independently in a hybrid, part-time structure. Engagement Details * 50 hours per ...

AUDI JLR LOTUS BMW MOTO

IT Help Desk 1 Intern

Wilmington, NC · On-site

$12.75 - $17.25/hr

You will work directly with the IT Manager and gain practical experience supporting day to day ... One-on-one mentorship from an IT Manager * Insight into multiple IT career paths (help desk ...

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How much do part time level 1 help desk support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for part time level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by Part Time Level 1 Help Desk Support staff, and how can they be managed?

Part Time Level 1 Help Desk Support staff often face challenges such as handling a high volume of basic technical inquiries, managing time efficiently during busy periods, and quickly adapting to different types of users and their technical skill levels. To manage these challenges, it’s important to develop strong communication skills, stay organized with ticketing systems, and seek guidance from more experienced team members when needed. Regular training and familiarizing yourself with common troubleshooting procedures can also help improve confidence and efficiency in resolving issues.

What is a Part Time Level 1 Help Desk Support?

A Part Time Level 1 Help Desk Support is an entry-level IT professional who assists users with basic technical issues on a part-time schedule. Their responsibilities typically include answering support tickets, troubleshooting common hardware and software problems, resetting passwords, and escalating complex issues to higher-level technicians. This role requires strong communication skills, basic computer knowledge, and the ability to provide clear instructions to users. It's an ideal position for those starting their career in IT or seeking a flexible work schedule.

What is the difference between Part Time Level 1 Help Desk Support vs Part Time IT Support Specialist?

AspectPart Time Level 1 Help Desk SupportPart Time IT Support Specialist
CertificationsCompTIA A+, basic certificationsCompTIA A+, Network+, more advanced certifications
Work EnvironmentHelp desk, call center, on-site supportTechnical support, troubleshooting, on-site or remote
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportNetwork issues, hardware/software troubleshooting, system maintenance
Industry UsageCommon entry-level role in IT departmentsBroader technical support roles, often more advanced

Part Time Level 1 Help Desk Support typically involves basic troubleshooting and user support with entry-level certifications, while Part Time IT Support Specialist may handle more complex technical issues and require additional certifications. Both roles are essential in IT support but differ in scope and complexity.

What are the key skills and qualifications needed to thrive as a Part Time Level 1 Help Desk Support, and why are they important?

To thrive as a Part Time Level 1 Help Desk Support, you need basic IT knowledge, troubleshooting skills, and familiarity with operating systems, often supported by a high school diploma or relevant coursework. Proficiency in help desk ticketing systems, remote desktop tools, and common software applications is typically required. Strong communication, patience, and problem-solving abilities help you deliver effective customer support and resolve issues efficiently. These skills ensure timely solutions, positive user experiences, and smooth IT operations for the organization.
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What are the most commonly searched types of Level 1 Help Desk Support jobs? The most popular types of Level 1 Help Desk Support jobs are:
What states have the most Part Time Level 1 Help Desk Support jobs? States with the most job openings for Part Time Level 1 Help Desk Support jobs include:
Part Time Level 1 Help Desk Support jobs near you

IT Help Desk Support - Part Time

Goodwill Industries of Central Oklahoma

Oklahoma City, OK • On-site

Part-time

Posted 25 days ago

Job description

Company Description

Join One Amazing Company!

Goodwill of Central Oklahoma is seeking individuals who have a desire to help us grow our mission. Working at Goodwill is more than a job. You will be supporting our mission to provide training, employment and supportive services for people with disabilities or disadvantages who seek greater independence. With our community's donations and contract services we generate the money needed to support our mission programs and employ over 700 employees in the greater Oklahoma City area!  

Job Description

JOB SUMMARY: This part-time position is responsible for assisting Help Desk Technician in providing IT support and assistance to end users and consists of answering help desk calls and troubleshooting and resolving related IT issues. This position will also assist in general IT projects as assigned. ESSENTIAL JOB FUNCTIONS: Receive phone calls, and log and complete work tickets for company-wide hardware and software issues. Provide application and hardware support for end users, troubleshoot and support all applications, hardware, software installed on end user computers company wide Install and update various applications, including Flash, Adobe Reader, Java, Windows Install and run network cable at new locations Organize and maintain clean, orderly IT office. ADDITIONAL RESPONSIBILITIES: Perform other duties and projects as required by management. Provide cursory evaluation and examination of donated computer goods for resale. May train staff users to use equipment.

Qualifications

EDUCATION/EXPERIENCE: 6 months experience troubleshooting PC/software related issues 1 year of IT Help Desk Experience preferred. Excellent customer service and problem solving skills, preferably in a retail environment IT Certification strongly preferred. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of LAN/WAN connections, local printers, cable installation helpful. Knowledge of PC repair Strong knowledge in all Microsoft applications. Good organizational and time management skills. Demonstrate dependability through good attendance and adherence to timelines and schedules. Good follow through on projects and deliverables. Good analytical and problem-solving skills. Demonstrate resourcefulness and ability to take initiative in development and completion of projects

Additional Information

DO NOT APPLY THROUGH THIS WEBSITE. PLEASE APPLY ONLINE AT WWW.OKGOODWILL.ORG for this position.  More information about our organization and specific openings can be viewed on our website at http://okgoodwill.org/.

 Equal Opportunity Employer

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