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Part Time Level 1 Help Desk Support Jobs (NOW HIRING)

First Class Air Support LLC

IT Help Desk Intern

Louisville, KY · On-site

$13.75 - $18.25/hr

First Class Air Support, a First Class Air brand and trusted name in the aerospace industry, is looking for an IT Help Desk Intern to join our dynamic team in Louisville, KY. In this role, you'll ...

Watchfire

Help Desk EU Specialist

Danville, IL · On-site

Previous customer service work experience is strongly recommended; 1+ years prior helpdesk / phone support experience, ideally IT/software/computer phone support * Exceptional and demonstrated verbal ...

Goldbelt, Inc.

System Administrator III

Anchorage, AK · On-site

This role provides support in Juneau and Anchorage for help desk support service functions at the ... This position requires one half-day per week and must work onsite at the Alaska Regional Office in ...

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Part Time Level 1 Help Desk Support information

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How much do part time level 1 help desk support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for part time level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is a part time level 1 help desk support?

A Part Time Level 1 Help Desk Support is an entry-level IT professional who assists users with basic technical issues on a part-time schedule. Their responsibilities typically include answering support tickets, troubleshooting common hardware and software problems, resetting passwords, and escalating complex issues to higher-level technicians. This role requires strong communication skills, basic computer knowledge, and the ability to provide clear instructions to users. It's an ideal position for those starting their career in IT or seeking a flexible work schedule.

What are the key skills and qualifications needed to thrive as a part time level 1 help desk support?

To thrive as a Part Time Level 1 Help Desk Support, you need basic IT knowledge, troubleshooting skills, and familiarity with operating systems, often supported by a high school diploma or relevant coursework. Proficiency in help desk ticketing systems, remote desktop tools, and common software applications is typically required. Strong communication, patience, and problem-solving abilities help you deliver effective customer support and resolve issues efficiently. These skills ensure timely solutions, positive user experiences, and smooth IT operations for the organization.

What are some common challenges faced by part time level 1 help desk support staff, and how can they be managed?

Part Time Level 1 Help Desk Support staff often face challenges such as handling a high volume of basic technical inquiries, managing time efficiently during busy periods, and quickly adapting to different types of users and their technical skill levels. To manage these challenges, it’s important to develop strong communication skills, stay organized with ticketing systems, and seek guidance from more experienced team members when needed. Regular training and familiarizing yourself with common troubleshooting procedures can also help improve confidence and efficiency in resolving issues.

What is the difference between Part Time Level 1 Help Desk Support vs Part Time IT Support Specialist?

AspectPart Time Level 1 Help Desk SupportPart Time IT Support Specialist
CertificationsCompTIA A+, basic certificationsCompTIA A+, Network+, more advanced certifications
Work EnvironmentHelp desk, call center, on-site supportTechnical support, troubleshooting, on-site or remote
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportNetwork issues, hardware/software troubleshooting, system maintenance
Industry UsageCommon entry-level role in IT departmentsBroader technical support roles, often more advanced

Part Time Level 1 Help Desk Support typically involves basic troubleshooting and user support with entry-level certifications, while Part Time IT Support Specialist may handle more complex technical issues and require additional certifications. Both roles are essential in IT support but differ in scope and complexity.

What cities are hiring for Part Time Level 1 Help Desk Support jobs?

Cities with the most Part Time Level 1 Help Desk Support job openings:

What are the most commonly searched types of Level 1 Help Desk Support jobs?

The most popular types of Level 1 Help Desk Support jobs are:

What states have the most Part Time Level 1 Help Desk Support jobs?

States with the most job openings for Part Time Level 1 Help Desk Support jobs include:

What are popular job titles related to Part Time Level 1 Help Desk Support jobs?

For Part Time Level 1 Help Desk Support jobs, the most frequently searched job titles are:

Part Time Level 1 Help Desk Support jobs near you

Technology Services; Help Desk/Technician

Halifax, PA • On-site

Halifax Area School District
Elementary and Secondary Schools • 51 - 200 employees
Learn more about Halifax Area School Districtexternal

$17.75 - $24/hr

Full-time, Part-time

Re-posted 11 days ago

Job description

The Halifax Area School District is advertising for a Technology Services: Help Desk/Technician.

The successful candidate will be a part-time employee with responsibilities including but not limited to: managing helpdesk tickets; assisting with troubleshooting and maintaining computer technology & information systems in all district schools; installing software and hardware as needed; and assisting all staff with the operation of such equipment.

Applicants should have specialized training and possess knowledge and skills in computers, and telecommunications technology.  Salary will be based on education and experience.

All applicants must submit the following: Letter of interest, resume, Act 34 & Act 151 clearances, and FBI fingerprint check.  Physical exam, signed Act 24 Arrest Conviction Report, and mandated trainings will be required upon employment.  All prospective candidates must comply with Act 168 Employment History Review process.

Submit application materials to:  Superintendent's Office, Attn: Summer Dobbin, Halifax Area School District, 3940 Peters Mountain Road, Halifax, PA  17032.

Application will remain open until filled.  EOE



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