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Part Time Level 1 Help Desk Support Jobs (NOW HIRING)

Help Desk Agent (On-call)(2887)

Patuxent River, MD · On-site

$19.25 - $24.50/hr

... support our government customer in Patuxent River, MD. Duties & Responsibilities: * Provide Tier 1 ... A current, active Non-NISP Clearance, Public Trust or higher-level US clearance Education ...

Help Desk Team Lead

Arlington, VA · On-site

$86K - $198K/yr

DoD 8570 IAT Level II Certification Nice If You Have: * Experience as a Scrum Master * Experience ... Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible ...

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Part Time Level 1 Help Desk Support information

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How much do part time level 1 help desk support jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for part time level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges faced by Part Time Level 1 Help Desk Support staff, and how can they be managed?

Part Time Level 1 Help Desk Support staff often face challenges such as handling a high volume of basic technical inquiries, managing time efficiently during busy periods, and quickly adapting to different types of users and their technical skill levels. To manage these challenges, it’s important to develop strong communication skills, stay organized with ticketing systems, and seek guidance from more experienced team members when needed. Regular training and familiarizing yourself with common troubleshooting procedures can also help improve confidence and efficiency in resolving issues.

What is a Part Time Level 1 Help Desk Support?

A Part Time Level 1 Help Desk Support is an entry-level IT professional who assists users with basic technical issues on a part-time schedule. Their responsibilities typically include answering support tickets, troubleshooting common hardware and software problems, resetting passwords, and escalating complex issues to higher-level technicians. This role requires strong communication skills, basic computer knowledge, and the ability to provide clear instructions to users. It's an ideal position for those starting their career in IT or seeking a flexible work schedule.

What is the difference between Part Time Level 1 Help Desk Support vs Part Time IT Support Specialist?

AspectPart Time Level 1 Help Desk SupportPart Time IT Support Specialist
CertificationsCompTIA A+, basic certificationsCompTIA A+, Network+, more advanced certifications
Work EnvironmentHelp desk, call center, on-site supportTechnical support, troubleshooting, on-site or remote
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportNetwork issues, hardware/software troubleshooting, system maintenance
Industry UsageCommon entry-level role in IT departmentsBroader technical support roles, often more advanced

Part Time Level 1 Help Desk Support typically involves basic troubleshooting and user support with entry-level certifications, while Part Time IT Support Specialist may handle more complex technical issues and require additional certifications. Both roles are essential in IT support but differ in scope and complexity.

What are the key skills and qualifications needed to thrive as a Part Time Level 1 Help Desk Support, and why are they important?

To thrive as a Part Time Level 1 Help Desk Support, you need basic IT knowledge, troubleshooting skills, and familiarity with operating systems, often supported by a high school diploma or relevant coursework. Proficiency in help desk ticketing systems, remote desktop tools, and common software applications is typically required. Strong communication, patience, and problem-solving abilities help you deliver effective customer support and resolve issues efficiently. These skills ensure timely solutions, positive user experiences, and smooth IT operations for the organization.
What cities are hiring for Part Time Level 1 Help Desk Support jobs? Cities with the most Part Time Level 1 Help Desk Support job openings:
What are the most commonly searched types of Level 1 Help Desk Support jobs? The most popular types of Level 1 Help Desk Support jobs are:
What states have the most Part Time Level 1 Help Desk Support jobs? States with the most job openings for Part Time Level 1 Help Desk Support jobs include:
University Hyundai of Decatur- Automotive Receptionist Part Time

University Hyundai of Decatur- Automotive Receptionist Part Time

GREENWAY AUTOMOTIVE

Decatur, AL

$12.25 - $16.50/hr

Part-time

Re-posted 20 days ago


Job description

University Hyundai of Decatur- Automotive Receptionist Part Time

Level Entry

Job Location Decatur, Al

Position Type Part Time

Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, South Carolina, Pennsylvania, Tennessee, Texas, and China. The Group's 46 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer. 

University Hyundai of Decatur is HIRING! We need a Part-Time Receptionist!
Must have open availability for 3p-p  Monday- Friday and a rotation on Saturday every other week. Saturday hours are 9a-7p


The Sales Department Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she sets the tone for our dealership's Sales Department by being an outstanding listener and information source. The Receptionist helps customers who are looking or have purchased vehicles by answering questions, contacting sales personnel with exceptional customer service. In addition, he or she performs administrative duties and operates the telephone switchboard for call routing.
The ideal candidate has a high school diploma or GED and previous experience in a position of similar responsibility (front desk, administrative assistant, etc.). Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.

 

RESPONSIBILITIES: 

  • Greets all customers in a warm, sincere, and helpful manner
  • Answer dealership group phones and directs calls as necessary
  • Coordinates questions and issues with the appropriate department personnel
  • Handles customer complaints or escalates when necessary
  • Assist in scheduling and confirming sales appointments
  • Provides administrative assistance as needed
  • Performs other duties as assigned

 

BENEFITS:

  • Competitive Pay
  • Excellent Advancement Opportunities
  • State of the Art Facility with a Professional Working Environment

 

QUALIFICATIONS:

  • High school diploma or GED required
  • Previous customer service or related experience preferred
  • Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
  • Excellent telephone skills
  • Strong organizational and time management skills
  • Helpful attitude and friendly demeanor
  • Highly professional and dependable
  • Strong computer and internet skills, including Microsoft Office suite