ZipRecruiter

Log In

2

Part Time Level 1 Help Desk Support Jobs (NOW HIRING)

First Class Air Support LLC

IT Help Desk Intern

Louisville, KY · On-site

$13.75 - $18.25/hr

First Class Air Support, a First Class Air brand and trusted name in the aerospace industry, is looking for an IT Help Desk Intern to join our dynamic team in Louisville, KY. In this role, you'll ...

New

Goldbelt, Inc.

System Administrator III

Anchorage, AK · On-site

This role provides support in Juneau and Anchorage for help desk support service functions at the ... This position requires one half-day per week and must work onsite at the Alaska Regional Office in ...

CRDF Global

Service Desk Analyst

Arlington, VA · On-site

$30 - $35/hr

... Type Part-Time Category Information Technology Career Level Experienced (Non-Manager) Travel ... Experience in a service desk, help desk, or desktop support role. * Working knowledge of Windows ...

previous page

Showing results 41-60

All Jobspart time JobsTechnology JobsDesktop Support JobsComputer Support Specialist JobsPart Time Level 1 Help Desk Support Jobs

Part Time Level 1 Help Desk Support information

See salary details

$10

$20

$33

How much do part time level 1 help desk support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for part time level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is a part time level 1 help desk support?

A Part Time Level 1 Help Desk Support is an entry-level IT professional who assists users with basic technical issues on a part-time schedule. Their responsibilities typically include answering support tickets, troubleshooting common hardware and software problems, resetting passwords, and escalating complex issues to higher-level technicians. This role requires strong communication skills, basic computer knowledge, and the ability to provide clear instructions to users. It's an ideal position for those starting their career in IT or seeking a flexible work schedule.

What are the key skills and qualifications needed to thrive as a part time level 1 help desk support?

To thrive as a Part Time Level 1 Help Desk Support, you need basic IT knowledge, troubleshooting skills, and familiarity with operating systems, often supported by a high school diploma or relevant coursework. Proficiency in help desk ticketing systems, remote desktop tools, and common software applications is typically required. Strong communication, patience, and problem-solving abilities help you deliver effective customer support and resolve issues efficiently. These skills ensure timely solutions, positive user experiences, and smooth IT operations for the organization.

What are some common challenges faced by part time level 1 help desk support staff, and how can they be managed?

Part Time Level 1 Help Desk Support staff often face challenges such as handling a high volume of basic technical inquiries, managing time efficiently during busy periods, and quickly adapting to different types of users and their technical skill levels. To manage these challenges, it’s important to develop strong communication skills, stay organized with ticketing systems, and seek guidance from more experienced team members when needed. Regular training and familiarizing yourself with common troubleshooting procedures can also help improve confidence and efficiency in resolving issues.

What is the difference between Part Time Level 1 Help Desk Support vs Part Time IT Support Specialist?

AspectPart Time Level 1 Help Desk SupportPart Time IT Support Specialist
CertificationsCompTIA A+, basic certificationsCompTIA A+, Network+, more advanced certifications
Work EnvironmentHelp desk, call center, on-site supportTechnical support, troubleshooting, on-site or remote
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportNetwork issues, hardware/software troubleshooting, system maintenance
Industry UsageCommon entry-level role in IT departmentsBroader technical support roles, often more advanced

Part Time Level 1 Help Desk Support typically involves basic troubleshooting and user support with entry-level certifications, while Part Time IT Support Specialist may handle more complex technical issues and require additional certifications. Both roles are essential in IT support but differ in scope and complexity.

What cities are hiring for Part Time Level 1 Help Desk Support jobs?

Cities with the most Part Time Level 1 Help Desk Support job openings:

What are the most commonly searched types of Level 1 Help Desk Support jobs?

The most popular types of Level 1 Help Desk Support jobs are:

What states have the most Part Time Level 1 Help Desk Support jobs?

States with the most job openings for Part Time Level 1 Help Desk Support jobs include:

Part Time Level 1 Help Desk Support jobs near you

Student Worker - Help Desk Technician

Louisiana Community and Technical College System

Baton Rouge, LA • On-site

$19.25 - $26/hr

Part-time

Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Student Worker - Help Desk Technician
Job no: 495599
Work type: Student/Intern
Location: Baton Rouge, LA
Categories: Information Technology
College: LCTC System
Department: Information Technology
Type of Appointment: Unclassified - Student
Salary: Student pay depends on college standing and will be in accordance with LCTC Student Pay policy.
Duties and Responsibilities:
Help Desk
• Build strong, professional relationships with LCTC System IT staff to foster a supportive and collaborative team environment.
• Work Request and Incident tickets in a timely manner within the ticketing system.
• Identify recurring ticket patterns that may signal a larger system issue and report them to the appropriate IT staff member.
• Document ticket details accurately, using clear, professional, and courteous language.
• Communicate effectively and professionally with customers, coworkers, and IT leadership.
• Perform other related duties as required or assigned.
Required Education:
High school diploma or equivalent.
Must be a full-time student and maintain full-time status in order to retain eligibility for continued employment as a student worker.
Verification of full-time student status must be furnished to the Human Resources office at the beginning of each Spring and Fall semester.
Required Licenses or Certifications:
• A valid Driver's License, and a clean driving record.
• Proof of motor vehicle insurance
• Proof of full-time student status
• Must pass a background screen
Preferred Experience:
• Familiarity with internet browsers, personal computing devices, and basic computer troubleshooting.
• Experience communicating professionally with technical staff and end users.
Preferred Knowledge, Skills and Abilities:
• Basic problem-solving skills, including diagnosing issues and identifying effective solutions.
• Sound judgment in customer service and managing customer expectations.
• Strong written and verbal communication skills.
Core Competencies:
Technical Skills - Comfortable navigating computer systems, browsers, and common software; able to learn new tools quickly. Diagnoses issues methodically, ask the right questions, and identifies practical solutions or knows when to escalate.
Customer Focus - Treats every users interaction with patience, courtesy, and professionalism, even under pressure or with frustrated users.
Communication - Explains technical issues clearly to non-technical users; documents tickets in a way others can understand and act on.
Work Quality and Organization - Accurately logs ticket information, follows up consistently, and catches patterns others might miss. Prioritizes multiple open tickets and balances coursework with a part-time work schedule.
Interpersonal and Adaptability - Works well with IT staff and other student workers; contributions to a supportive team environment. Adjusts to shifting priorities, new systems, and unexpected issues without losing composure.
Professional and Accountability - Looks for ways to improve processes rather than just closing tickets and follows through on assigned tasks without heavy supervision. Handles sensitive user/system information responsibly and takes ownership of assigned tickets through resolution.
Benefits: Benefits offered include Employee Assistance Program and option to contribute to Supplemental Retirement. Specific benefits depend on job category, percent effort and length of employment.
Application Deadline: Applications will be accepted and position will remain open until filled.
Application Instructions: Applicants for this position should submit a cover letter that addresses the outlined responsibilities, a resume, and the names and contact information for three professional/work-related references.
*If selected, applicant will be asked to provide proof of student status from the registrar.
In accordance with LCTC Policy #6.036, a criminal history check will be conducted on all new hires. LCTC participates in the federal E-Verify system for identification and employment eligibility purposes. LCTC is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities. For more information about the Louisiana Community and Technical College System, visit www.lctcs.edu.
Advertised: 06 Jul 2026 Central Daylight Time
Applications close:
Whatsapp Facebook LinkedIn Email App

Apply