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Part Time Level 1 Help Desk Support Jobs in Quebec

Walmart

(CAN) Customer Service Desk Associate

Quebec, QC · On-site

CA$18.75/hr

Customer Service Desk Support Helps customers with refunds, exchanges, questions, and directions in ... Meaningful Impact Take pride in helping customers save money and live better. The minimum rate of ...

Lids

Support and follow all LIDS retail policies, procedures and principles. * Perform other assigned ... You have applied for Part-Time Sales Help opportunities in this general geographical area. Open ...

Lids

Support and follow all LIDS retail policies, procedures and principles. * Perform other assigned ... You have applied for Part-Time Sales Help opportunities in this general geographical area. Open ...

Lids

Support and follow all LIDS retail policies, procedures and principles. * Perform other assigned ... You have applied for Part-Time Sales Help opportunities in this general geographical area. Open ...

Lids

Support and follow all LIDS retail policies, procedures and principles. * Perform other assigned tasks. Job Required Knowledge & Skills * Strong interpersonal skills and the ability to communicate ...

Giant Tiger

Cashier (Part-Time)

Granby, QC

At Giant Tiger, our mission is simple: help Canadians save more every day. We're a Canadian ... Ensures a high level of customer service at the checkouts; * Accurately records customer ...

Giant Tiger

Cashier (Part-Time)

Sherbrooke, QC · On-site

At Giant Tiger, our mission is simple: help Canadians save more every day. We're a Canadian ... Ensures a high level of customer service at the checkouts; * Accurately records customer ...

Giant Tiger

Cashier (Part-Time)

Cowansville, QC

At Giant Tiger, our mission is simple: help Canadians save more every day. We're a Canadian ... Ensures a high level of customer service at the checkouts; * Accurately records customer ...

Giant Tiger

Cashier (Part-Time)

Rouyn-noranda, QC

At Giant Tiger, our mission is simple: help Canadians save more every day. We're a Canadian ... Ensures a high level of customer service at the checkouts; * Accurately records customer ...

Giant Tiger

Cashier (Part-Time)

Victoriaville, QC

At Giant Tiger, our mission is simple: help Canadians save more every day. We're a Canadian ... Ensures a high level of customer service at the checkouts; * Accurately records customer ...

Giant Tiger

Cashier (Part-Time)

Papineauville, QC

At Giant Tiger, our mission is simple: help Canadians save more every day. We're a Canadian ... Ensures a high level of customer service at the checkouts; * Accurately records customer ...

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All JobsLevel 1 Help Desk Support JobsPart Time Level 1 Help Desk Support JobsPart Time Level 1 Help Desk Support Jobs in Quebec

Part Time Level 1 Help Desk Support information

What are some common challenges faced by Part Time Level 1 Help Desk Support staff, and how can they be managed?

Part Time Level 1 Help Desk Support staff often face challenges such as handling a high volume of basic technical inquiries, managing time efficiently during busy periods, and quickly adapting to different types of users and their technical skill levels. To manage these challenges, it’s important to develop strong communication skills, stay organized with ticketing systems, and seek guidance from more experienced team members when needed. Regular training and familiarizing yourself with common troubleshooting procedures can also help improve confidence and efficiency in resolving issues.

What is a Part Time Level 1 Help Desk Support?

A Part Time Level 1 Help Desk Support is an entry-level IT professional who assists users with basic technical issues on a part-time schedule. Their responsibilities typically include answering support tickets, troubleshooting common hardware and software problems, resetting passwords, and escalating complex issues to higher-level technicians. This role requires strong communication skills, basic computer knowledge, and the ability to provide clear instructions to users. It's an ideal position for those starting their career in IT or seeking a flexible work schedule.

What is the difference between Part Time Level 1 Help Desk Support vs Part Time IT Support Specialist?

AspectPart Time Level 1 Help Desk SupportPart Time IT Support Specialist
CertificationsCompTIA A+, basic certificationsCompTIA A+, Network+, more advanced certifications
Work EnvironmentHelp desk, call center, on-site supportTechnical support, troubleshooting, on-site or remote
Job ResponsibilitiesBasic troubleshooting, ticket logging, user supportNetwork issues, hardware/software troubleshooting, system maintenance
Industry UsageCommon entry-level role in IT departmentsBroader technical support roles, often more advanced

Part Time Level 1 Help Desk Support typically involves basic troubleshooting and user support with entry-level certifications, while Part Time IT Support Specialist may handle more complex technical issues and require additional certifications. Both roles are essential in IT support but differ in scope and complexity.

What are the key skills and qualifications needed to thrive as a Part Time Level 1 Help Desk Support, and why are they important?

To thrive as a Part Time Level 1 Help Desk Support, you need basic IT knowledge, troubleshooting skills, and familiarity with operating systems, often supported by a high school diploma or relevant coursework. Proficiency in help desk ticketing systems, remote desktop tools, and common software applications is typically required. Strong communication, patience, and problem-solving abilities help you deliver effective customer support and resolve issues efficiently. These skills ensure timely solutions, positive user experiences, and smooth IT operations for the organization.
What are the most commonly searched types of Level 1 Help Desk Support jobs in Quebec? The most popular types of Level 1 Help Desk Support jobs in Quebec are:
What cities in Quebec are hiring for Part Time Level 1 Help Desk Support jobs? Cities in Quebec with the most Part Time Level 1 Help Desk Support job openings:
Part Time Level 1 Help Desk Support jobs near you

(CAN) Customer Service Desk Associate

Walmart

Quebec, QC • On-site

CA$18.75/hr

Part-time

Posted 7 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,282 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver friendly and professional customer service, represent Walmart's values at the front end, and support smooth store operations by following company policies and procedures. As a key point of contact for customers, you help maintain security and accuracy while contributing to a positive and efficient shopping experience. This position is ideal for individuals seeking an engaging role in customer service or retail.What you'll do...

WHAT YOU'LL DO
Refunds and Returns
Follows Company procedures when processing refunds and returns and completes all required forms accurately.
Customer Service Desk Support
Helps customers with refunds, exchanges, questions, and directions in a friendly and professional manner.
Sales Tax and Records
Keeps sales tax-exempt records accurate and up to date by following Company guidelines.
Claims and Merchandise Handling
Sends damaged merchandise to Claims for processing and checks returned items against refund slips before placing them back on the sales floor.
Scanning and Accuracy
Ensures all items are scanned correctly before being returned to the sales floor to support pricing and inventory accuracy.
Flexibility (Availability/Work Schedule)
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runssmoothlyand customers receive consistent, high-quality service.
POTENTIAL CHALLENGES IN THIS ROLE
High Task Volume in a Fast-Paced Environment
Manages overnight hours effectively and planning accordingly to stay energized and focused.
Effectively manages work hours and plans ahead to maintain energy and focus throughout the shift.
Handles a fast-paced workload with efficiency, ensuring large volumes of restocking and recovery are completed accurately and on time.
Physical Demands
Performs physical tasks such as standing for extended periods, bending, and lifting inventory, equipment, or supplies weighing up to 20 lbs., and occasionally up to 50 lbs.
Performs repetitive tasks such as stocking, zoning, and organizing products with attention to detail and consistency to uphold store standards.
WHY YOU'LL ENJOY WORKING HERE
Energetic, Fast-Paced Environment
Thrive in a dynamic setting where every day brings something new.
Appreciation for Your Efforts
Your contributions are recognized and valued.
Career Growth Opportunities
Build your skills and advance your career with us.
Meaningful Impact
Take pride in helping customers save money and live better.


The minimum rate of pay for this position starts from $18.75.

Le taux horaire minimum pour ce poste debute a 18.75.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

2700 BOUL LAURIER, VILLE DE QUEBEC, QC G1V 2L8, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.
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Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

What Walmart employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Walmart

Sourced by ZipRecruiter

From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

Social media

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