ZipRecruiter

Log In

1

Internship Level 1 Help Desk Support Jobs (NOW HIRING)

Focused HR Solutions

1.20 Help Desk Support

Golden, CO · On-site

$25 - $31/hr

Our direct client has an opening for a Help Desk Support 62595 This position is up to 5 months with ... May require an associate degree in a related area and at least 1 year or equivalent experience in ...

EMCO Technologies

Tier Two Help Desk Support

Huntsville, AL · On-site

$19.75 - $26.75/hr

The Tier Two Help Desk Support Technician is the primary point of contact for end user support and is responsible for resolving, prioritizing and escalating Tier II IT Help Desk requests through ...

Fintech

Help Desk Support

Beverly, MA · On-site

$45K/yr

Join Fintech in Beverly, MA as a Technical Support Specialist and play a key role in delivering ... For over 35 years, Fintech LLC has redefined how over 1.1 million B2B relationships buy and sell ...

Dohrn

Help Desk Analyst

Rock Island, IL · On-site

$22/hr

To provide 1st level help desk support to end users. The primary function is to document and ... Responsibilities • Provide Tier 1 Help Desk technical support via phone, email, or ticketing ...

Dohrn

Help Desk Analyst

Rock Island, IL · On-site

$22/hr

To provide 1st level help desk support to end users. The primary function is to document and ... • Provide Tier 1 Help Desk technical support via phone, email, or ticketing system • ...

Collabera

Help Desk Support

Ann Arbor, MI

$17 - $22/hr

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the ... Duration: 4 Months Provide exemplary client support and technical issue resolution via phone and ...

RICEFW Technologies,Inc

Help Desk Support I

Denver, CO

$20.50 - $27.75/hr

... 1 contractor for no more than 40 hours per week, Mon - Fri and up to a maximum of 4 months for ... level commitments. SCOPE The Vendor shall be responsible for providing qualified candidates to:

Zigabyte Corporation

Help Desk Technician (HDI)

Montgomery, AL · On-site

$15.50 - $21/hr

Two + years experience using/supporting one or more of the below systems: * Business and Enterprise ... Current Comptia Security+ (IAT Level II Training) Certification Job Stipulations: * Must be able to ...

next page

Showing results 1-20

All JobsLevel 1 Help Desk Support JobsInternship Level 1 Help Desk Support Jobs

Internship Level 1 Help Desk Support information

See salary details

$10

$20

$33

How much do internship level 1 help desk support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for internship level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Level 1 Help Desk Support, and why are they important?

To thrive as an Internship Level 1 Help Desk Support, you need a basic understanding of computer hardware, operating systems, and troubleshooting, often supported by a high school diploma or entry-level IT coursework. Familiarity with ticketing systems like ServiceNow or Zendesk, as well as knowledge of remote desktop tools, is typically required. Strong communication, patience, and problem-solving abilities help interns effectively assist users and collaborate with team members. These skills and qualifications are important for delivering efficient technical support and building a foundation for further growth in IT.

What are Internship Level 1 Help Desk Support roles?

Internship Level 1 Help Desk Support roles are entry-level positions designed for individuals, often students or recent graduates, to gain hands-on experience in IT support. These interns assist users with basic technical issues, such as password resets, software installations, or troubleshooting hardware problems. They typically work under the supervision of more experienced IT professionals and use ticketing systems to log and resolve issues. The role helps interns develop problem-solving, communication, and technical skills that are essential for advancing in the IT field.

What is the difference between Internship Level 1 Help Desk Support vs Help Desk Technician?

AspectInternship Level 1 Help Desk SupportHelp Desk Technician
Required CredentialsBasic IT knowledge, possibly some certifications like CompTIA A+Typically requires CompTIA A+ or similar certifications
Work EnvironmentEntry-level, training-focused, often in a corporate or IT support centerOperational support, troubleshooting, customer interaction in various industries
Employer & Industry UsageInternship roles in IT departments, training programsFull-time support roles in IT services, help desks, and technical support

Internship Level 1 Help Desk Support is an entry-level, training-focused position often held by students or newcomers, while Help Desk Technicians are full-time professionals providing ongoing technical support. The internship offers foundational experience, whereas the technician role involves more responsibility and technical troubleshooting skills.

What types of technical issues will I typically handle as an Internship Level 1 Help Desk Support specialist?

As an Internship Level 1 Help Desk Support specialist, you will mainly handle basic technical issues such as password resets, software installation assistance, printer connectivity, and troubleshooting common hardware or network problems. You'll also guide users through simple troubleshooting steps and escalate more complex issues to higher-level support teams. This role provides hands-on experience with ticketing systems and helps you develop strong communication skills as you assist users both remotely and in person. It's a great opportunity to build foundational IT knowledge and gain exposure to real-world problem solving in a professional environment.
What cities are hiring for Internship Level 1 Help Desk Support jobs? Cities with the most Internship Level 1 Help Desk Support job openings:
What are the most commonly searched types of Level 1 Help Desk Support jobs? The most popular types of Level 1 Help Desk Support jobs are:
What states have the most Internship Level 1 Help Desk Support jobs? States with the most job openings for Internship Level 1 Help Desk Support jobs include:
Internship Level 1 Help Desk Support jobs near you
Mid-level Help Desk Support Technician

Mid-level Help Desk Support Technician

Chenega Corporation

Washington, DC

$22.75 - $30.75/hr

Temporary

Posted 6 days ago

Job description

Summary

Mid-level Help Desk Support Technician

Navy Yard, Washington, DC

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! 

As one of the newest Chenega companies, Chenega Defense & Aerospace Solutions (CDAS) was developed with the purpose of providing expert Engineering and Technical Support Services to federal customers. 

The Mid-level Help Desk Support Technician provides support to distributed PC/networking environments, including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals.  Support responsibilities include software installation and configuration.


Responsibilities
  • Perform technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages.
  • Install and test personal computers, printers, and other peripherals, configure the operating system, and load shrink-wrap programs and other application software programs.
  • Troubleshoot computer problems, perform hardware and software diagnostics, coordinate needed repairs, resolve computer system problems, including coordination between users and components of a local area network, and participate in the evaluation of system configuration and software.
  • Other duties as assigned.

Qualifications
  • Associate degree from an accredited institution with 3+ years of experience OR
    • Bachelor’s degree (preferred)
  • High school diploma or GED equivalent, and an additional 5+ years of experience can be substituted for a degree
  • CompTIA Certification A+, Network+, or Security+
  • Secret clearance required

Knowledge, Skills, and Abilities:

  • Understanding of desktops, peripherals, operating systems (Windows, macOS), and software applications.
  • Techniques for diagnosing and resolving hardware, software, and network issues.
  • Familiarity with installing and configuring PCs, printers, OS, and application software.
  • Basics of antivirus, firewalls, and data protection.
  • Ability to identify and fix hardware, software, and network issues.
  • Strong communication skills for helping users, both remotely and in person.
  • Hands-on skills to set up and configure PCs, peripherals, and software.
  • Analytical thinking for quick and effective issue resolution.
  • Ability to prioritize tasks and manage multiple support requests.
  • Quick learner in new technologies and systems.
  • Careful installation, configuration, and documentation to avoid errors.
  • Ability to explain technical processes in a simple, user-friendly way.
  • Managing multiple technical issues simultaneously without loss of quality.

How you’ll grow 

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. 

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. 

Benefits 

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. 

Learn more about what working at Chenega MIOS can mean for you. 

Chenega MIOS’s culture 

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. 

Corporate citizenship 

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. 

Learn more about Chenega’s impact on the world. 

Chenega MIOS News- https://chenegamios.com/news/ 

Tips from your Talent Acquisition Team 

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: 

Chenega MIOS web site - www.chenegamios.com 

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm 

LinkedIn - https://www.linkedin.com/company/1472684/ 

Facebook - https://www.facebook.com/chenegamios/ 

#Chenega Defense & Aerospace Solutions, LLC


Estimated Salary/Wage
USD $28.05/Hr. Up to USD $38.00/Hr.Qualifications:
  • Associate degree from an accredited institution with 3+ years of experience OR
    • Bachelor’s degree (preferred)
  • High school diploma or GED equivalent, and an additional 5+ years of experience can be substituted for a degree
  • CompTIA Certification A+, Network+, or Security+
  • Secret clearance required

Knowledge, Skills, and Abilities:

  • Understanding of desktops, peripherals, operating systems (Windows, macOS), and software applications.
  • Techniques for diagnosing and resolving hardware, software, and network issues.
  • Familiarity with installing and configuring PCs, printers, OS, and application software.
  • Basics of antivirus, firewalls, and data protection.
  • Ability to identify and fix hardware, software, and network issues.
  • Strong communication skills for helping users, both remotely and in person.
  • Hands-on skills to set up and configure PCs, peripherals, and software.
  • Analytical thinking for quick and effective issue resolution.
  • Ability to prioritize tasks and manage multiple support requests.
  • Quick learner in new technologies and systems.
  • Careful installation, configuration, and documentation to avoid errors.
  • Ability to explain technical processes in a simple, user-friendly way.
  • Managing multiple technical issues simultaneously without loss of quality.

How you’ll grow 

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. 

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. 

Benefits 

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. 

Learn more about what working at Chenega MIOS can mean for you. 

Chenega MIOS’s culture 

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. 

Corporate citizenship 

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. 

Learn more about Chenega’s impact on the world. 

Chenega MIOS News- https://chenegamios.com/news/ 

Tips from your Talent Acquisition Team 

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: 

Chenega MIOS web site - www.chenegamios.com 

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm 

LinkedIn - https://www.linkedin.com/company/1472684/ 

Facebook - https://www.facebook.com/chenegamios/ 

#Chenega Defense & Aerospace Solutions, LLC

Education:UNAVAILABLEEmployment Type: TEMPORARY

Apply