2Nd Shift Level 1 Help Desk Support Jobs (NOW HIRING)

Axxys Technologies, Inc. is a leading information services provider, and we are currently seeking a highly motivated MSP Help Desk/Service Desk Support - L2 to join our team. You will be part of a ...

... level technical contributions to internal and external incidents. Demonstrate and maintain basic knowledge and certification across at least one technology. Work independently, as well as, with other ...

Provide Level 1/Level 2 technical support for Windows desktops, laptops, printers, and peripherals ... Desktop/Help Desk/Service Desk support experience. * Active Directory and/or Entra ID/Azure AD.

This position directs second-tier support for end-user hardware, software, applications, servers ... service-level expectations. * Serve as the escalation point and facilitator for severe, critical ...

Day Shift Work Travel: up to 25% Competitive Total Rewards Package: Attractive annual salary of $65 ... * 1+ year of IT support experience * Working knowledge of: * Microsoft Windows 10 and Microsoft ...

Provide Tier 1 technical support by phone, email, and service portal. * Troubleshoot common hardware, software, Windows, Microsoft 365, Outlook, account, access, connectivity, printer, and ...

Manage Level I, II, and III help desk support for all BMx systems. * Oversee ticket intake, triage, escalation, and queue performance. * Monitor response-time compliance and operational support ...

Provides level 1 customer and technical support, including how-to questions, to customers through ... Qualifications: 1-5 years' experience troubleshooting in a help desk/service desk environment

Help Desk Analyst Location: Quantico, VA Clearance Level: Secret, Must Have Clearance to Start ... Provide service desk support to all customer IT groups for both unclassified and classified ...

You will visit the client 1 day every other week for help desk support, plus work on IT projects ... Provide first and second level help desk support * Perform routine preventative maintenance.

Provide help desk support for all supported applications via phone/email. * Serve as the initial ... Experience with one or more of the following systems, is desired. * Automated Civil Engineer System ...

... high level of customer satisfaction and timely resolution of incidents. Job Qualifications and Responsibilities for Service Desk Support: Experience in Service Desk / IT Support / Help Desk roles ...

Serve as a Help Desk Support III / mid-level IT professional handling escalated, complex technical issues that cannot be resolved by entry-level and follow-up support. Provide advanced ...

Student Worker - Help Desk+ Support Consultant Job Classification: Business Operations, Student ... Minimum of 10 hrs per week between 7:30 am and 7:00 pm Monday-Friday and 1:00 pm and 7:00 pm ...

Responsible for administration, maintenance and second level support of back-end global ITS systems ... One or more of the following: CompTIA or A+, Network+, Microsoft MCP, MS 900, AZ 900 * Preferred ...

MUST have 1 year or more of Customer Service experience OR Must have approximately 1 year of Help ... Experience Level: - Entry Level

This support can include: escalated Tier 1 and Tier 2 support, as well as crisis support; Help Desk ... Call-in support to Extended Enterprises, including Second and Third Parties; and coordination with ...

This is an elevated desktop support role -- not a traditional help desk position. The technician ... level one helpdesk escalations requiring hands on desktop support Manage and close incidents ...

Required Qualifications * 6 months to 1 year of customer service or technical support experience ... Disclaimer The is designed to indicate the general duties and level of work to be performed by ...

The ideal Helpdesk Coordinator will have knowledge and experience supporting and troubleshooting ... The analyst will adhere to established Help Desk IT policies, procedures and standards and ensure ...